Great customer service! They will always get the job done. They are polite and professional at all times. We always recommend them to everyone. read more

I visited yesterday for the second time. This time, I addressed a technical issue my phone had been experiencing for the past two weeks. I went to a T-Mobile store, but the representatives there couldn't resolve the problem. At Neucase, however, technician Raul identified and fixed the issue within 10 minutes. Their customer service is outstanding, and they have consistently delivered excellent results. That's why I continue to recommend this business. The prices are reasonable, and the service is top-notch. Thank you Neucase for excellent service. read more

Great service quality work friendly guy. Cleaned My charging port free of charge very honest not a scammer. read more

I reached out on instagram to see if they can change a battery on a MacBook Air and I was quoted over instagram. I stay in Riverside which I didn't mind. He told me he had to order it and he will let me know when he receives it. I was contacted and I came down on Friday and took it and dropped it off. He told me he is going to check to see if it was just the battery and diagnose to make sure that's what it is. Also told me if it's not the battery he wouldn't charge me which was nice because other places told me I had to put a deposit. I will bring all my electronics here whatever they can fix. read more

Came in to replace my iPhone port, and he fixed it for me quickly! Thanks again. Will refer it to my friends. Fair pricing and honest dude.

Once again Neucase saved the day, we went on vacation last week and our son's iPhone screen got damage between the heat of the sun and a little water (thankfully it was only the screen. ) he was able to change it out and make sure nothing else was wrong. I really have to say he is one of the best in the business. He's truthful, upfront and honest. Very hard to find now a days. **HIGHLY RECOMMENDED *** read more

Neucase - Before - Mobile Phones Near Me - La Puente, California

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Great customer service. Works fast. Upfront and honest. Cleaned out all the debris from my charging port.

I came here to get my phone camera fixed the night before a vacation and he was very honest and quick. He was even willing to stay slightly after closing to help me. read more

Awesome and quick, thank you Nucase for all your help.. Good pricing and fast service!

The whole interaction was super easy going and great service wouldn't go anywhere else for phone services !

Came to get my phone repaired since I had cracked the screen. Raul was awesome, he explained in detail what options they had available and what to explain from each option. I told Raul that I used my phone for work and needed it repaired as soon as possible, he came thru and had my phone back in my hands in 25 minutes. Their shop is clean and the staff is friendly. Thanks again Raul! read more

Another great experience. I was having serious battery issues with my iPhone. Raul replace my battery in 30 minutes at a very reasonable price. Highly recommend this business. Great customer service read more

My daughter broke her phone by accident. But no worries Neucase got it covered .. thanks Guys ..Great price .. No issues at all . read more

Neucase - My daughter broke her phone by accident. But no worries Neucase got it covered .. thanks Guys .. - Mobile Phones Near Me - La Puente, California

The staff here was amazing! Alfredo fixed my iPhone screen in what felt like 5 minutes! If you're looking for a place that has very fair prices and an easy wait for the fix, this is a great place to go! I also needed a quote for a fix on my computer and they were so timely to respond! Thank you guys! 10/10 would recommend! read more

One of my friends recommended me to these guys and I'll always come back to them. Since the first time I was here they were very helpful and straight forward. Well worth the drive, I'm not local to the area but I definitely won't take my business anywhere else. read more

Neucase - Mobile Phones Near Me - La Puente, California

This review is long overdue. My fiancé went in a few months ago bc his phone wasn't charging properly. Whenever he would plug it in, it would charge but then stop charging if he touched it or picked it up. We took it in and Fredo cleaned the port/little part where the phone gets charged. It was filthy! I was so embarrassed. He pulled out a bunch of lint (with some tweezers, I think). He fixed it in a matter of minutes. My fiancé was ready to buy a new phone but Fredo saved us from having to do that. Thanks again Fredo!!! :) read more

This place is amazing , quick and efficient everything by the books and the short gentleman who helped me was awesome !

Thank you Raul for the help on fixing my sons phone screen! Came in through a referral and he was able to fix it within 20 mins reliable and affordable for the whole screen. read more

I visited the shop October 3, 2023. They're very helpful, they got back to me quickly when I inquired through Instagram about a possible repair and/or cleaning. I did a walk in and immediately when I explained to him the issue I was having with my phone, he got to work on it. Turned out to be a huge piece of lint inside the charging port haha, thank you guys for taking care of me, highly recommended, from the smallest to the biggest tasks, they will get you right!!! Thank you Neucase!!!! read more

Neucase - Mobile Phones Near Me - La Puente, California

Had my IPhone 13 Pro Max battery replaced at an affordable price. Thank you Neucase! read more

Excellent and fast service. Would recommend to anyone. I didn't think id be able to get it fixed but Alfred did an excellent job. read more

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Good service and quick turnaround time. I brought in a new screen and my phone with a cracked screen. They only charged labor to replace my iPhone screen. It was completed in 30 minutes. Highly recommend! read more

Raul is hands down one of the nicest guy ever! He fixed up my phone quick and easy. I would definitely recommend this place 10/10!! If you need your phone fixed or computer,game consoles Neucase is the way to go!!! Shout out to Raul!! read more

My husbands phone was not charging, I called and Raul assisted us. He gave me some tips over the phone and we decided to go in to get some help. Shop was clean, comfortable and Raul was very helpful, and very professional. Prices are great and he was honest which was very important to us. I highly recommend checking him out for any phone repairs. read more

Customer service is great. Change an iPhone battery fast and fare price.will be taking my iPhone and electronic for repair here on out.

2022: These guys are still great. Don't shop this is the place to stop. Great friendly service and great work. We are fortunate to have this service in our area. I will be back...again and again. read more

Neucase - The Neucase screen protector saved my phone. - Mobile Phones Near Me - La Puente, California

Cracked my Pixel 6's screen and this place offered one of the best prices with great reviews. Got my screen replaced two days ago and it's been working great. No issues whatsoever. The owner said he used the original screen which is a plus. The whole process took an hour and it was done in a timely manner. This place is kind of hidden, it's on the furthest right on the second floor. They offer Yelp discounts too. They take cards or cash. read more

What can I say but a great job done by Alfredo and Raul at Neucase best place to take your phones or tablets for repair or upgrades, thank you guys. Greatly appreciated read more

Neucase - Fixed iPad - Mobile Phones Near Me - La Puente, California

I would like to say Thank you thank you thank you to Raul & Alfredo. Their customer service is always on point. November 2022 - the day before I was going on vacation my phone went into a weird frozen mode. I called Neucase frantic because I was literally leaving the very next day. I dropped off my phone and within a few hours Raul called me with the great news that he was able to get my phone working. Nothing was lost. I was so ecstatic that I promised the boys In n Out. Fast forward to March 21, 2023. My phone did the same thing. It went into the same frozen mode. For almost 24 hours I tried to restart my phone to take it out of that mode but nothing happened. So on the 22nd I placed a call to NEUCASE asking Raul what he wanted from In n Out. He laughed and right away he knew that something was wrong with my phone again. He asked me to bring it in. He welcomed me with a smile, which gave me peace that my phone would be OK . I decided to drop off my phone while I ran to In-n-Out. I picked up two number #1's. (Both animal style one without onions & 1 coke & 1 Lemon Up) once I returned we ate our food while my phone was updating. Hallelujah my phone was taken out of that mode and none of my photos or information was lost once again. Thank you so much NEUCASE. Thank you guys so much for being the best at what you do. It is so awesome to see a family business run so well and with such pride. Advice. Don't overload your phone with too many apps, pictures, and videos. read more

Fast and affordable. This is right down the street from me, and they were able to take care of me within 30 minutes. Great spot, highly recommended! I'd definitely come back. read more

Incredible service. Friendly and professional. The pride they take in their work is evident in the quality and speed of the repair. Needing to get your phone repaired is a stressful feeling, but it's awesome to know a place like Neucase exists to remove any doubt that your phone will be in good hands. If you find yourself in the unfortunate position of needing any kind of phone repair, I highly recommend visiting Neucase to help with whatever you might need. read more

These guys are amazing they have fixed my families phones for years now and recently had a different situation a customers computer got wet and I brought it in to Raul and his brother they took a look at it and gave me my options I went ahead with the repair and boy they did an amazing job the customers computer was fully functional after the screen replacement saved me thousands of dollars on a new computer thank you guys!!!!!!!!!! read more

Great, fast, and economically friendly! I put in a quote request through Yelp after hours on Sunday and wasn't expecting a response until the next day but I ended up getting a response within 30 minutes! This place is quality and they def know what they're doing. My only complaint is the location, but its not even that big of a deal. Its on the 2nd floor on the corner of the building but you can't see the door right away. Sketched me out at first, but the inside us hella nice and professional. Also, as a busines major...their cards: creative and rad af read more

Neucase - Front of business card - Mobile Phones Near Me - La Puente, California

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I messaged him about my problem and in 3 min I got a response and he even gave me a free port creak I definitely recommend him 10/10 experience worth 5 starts if not 6 read more

Awesome customer service and very polite, came with an issue with my phone not able to charge. I took it in and within minutes it was fixed and ready to go, I always like coming here because, any iPhone or android issue, they already know how to fix it and quick read more

Theses guys know their stuff. Been here 3 times now to have my devices worked on and never once disappointed. Very polite, great customer service. read more

GREAT SERVICE, SO HAPPY WITH MY NEW SCREEN! I'm fresh out of surgery, so of course I dropped my phone and shattered my screen, lol. I couldn't get up and go, so i sent my dad and to have my phone and battery fixed at Neucase on Azusa. I've seen the little place there for quite sometime whenever I would drive by, so I'm glad we finally gave it a try. My dad said the service was really fast, the man was very nice, and gave him a great deal for my phone. He also even fixed my dads phone (something was up with the speaker) for free! It's the little things that make my dad happy, and that definitely did it. He's already telling my whole family to go to Neuocase lol (I have a huge Mexican family who's clumsy as hell! Anyways, they also have a check-in for a free screen protector (Yas!) 10/10 recommend, thank you Neuocase! read more

Big thank you to Alfredo for figuring out and getting my daughters iPad fixed. Was worried it couldn't be fixed since it had underlying issues. Luckily he was able to figure it out! Thank you once again. This is why I recommend you guys to everyone! read more

My phone screen broke the week I was trading it in. Raul responded the same day and got my phone fixed in 20 min. Great work and customer service. The price was also reasonable for a new screen. Definitely recommend! read more

Neucase - Business hours and contact info. - Mobile Phones Near Me - La Puente, California

This spot never fails. I've come here for all my phones & they fix em every time, definitely my go to spot.