Very knowledgeable and professional. Good communication throughout the process of troubleshooting old computer and buying a new one.

today I had services by Felix and Pedro at the Miami office and I cannot find enough word of appreciation and gratitude for what they did for me. I had serious problems with two laptop and a cellphone that I was struggling to resolve since 4 days, running to at least four service providers ver and over, but Felix and Pedro had the patience to go into the most incredible minutia, given me the final solution and letting me go happy but fond if them. Computer Village will not be forgotten and I will spread the word around. thank you again you all read more

I brought my computer in to get some work done and there was an incident with it where my computer was damaged. I wasn't happy with it but the way they handled the situation was extremely professional and I really appreciated it. I would recommend Computer Village to everyone just on their customer service alone. read more

Literally the most amazing humans! They are like a medical service for your computer-- and they have a wonderful bedside manner when you are super stressed out because you may have just lost all your information or you don't understand what's going on. I understand computers - of course not to level they do - but when the gigs hit the cooling fan, I panic. They are so sweet and will explain things multiple times, patiently, and I watched on multiple visits how they treated their elderly customers. I was there because somebody in my family had signed onto my laptop, using their Microsoft account and blended two computers together. Another time I was there because my computer completely failed. DED. not in that order these guys are amazing. 20/10 rating if i could read more

I didn't have the time to do this myself, so I left a computer Village to get fixed. I had a cracked screen on an AIO with a touch screen. I thought the price was a little high, cuz I normally do this myself. But, I was going to be another country for a few days so, we're actually a few weeks, so I decided to let them do it. They did a great job I just think the hourly rate is a little high but that's just me. read more

I have been using my Asus laptop since 2018, and I had my repairs at Computer Village for the first time in forever. The first time was a quick fix on my black screen at startup that indicated a necessary reboot. Eventually I had to come back a second time because they discovered a deeper problem with the mechanical drive. I really liked this business because their strive to fixing their client's problems with computers is accommodating and excellent. They were fair and professional. My technician was Ben, and he was prompt and kind throughout the repair process. Amazing business and choice in the city of San Dimas. Be worry-free and have trust in Ben and Computer Village. read more

Outstanding customer service! They went above and beyond to help us get our desktop back up and running.

On Tuesday, I dropped off my Apple iPad to get fixed to my specifications. They understood everything I was asking for and felt it would be no problem. When she know it. Wednesday 4:30 PM my iPad was already fixed. It was all done perfectly and a lot faster than I thought it would be done. They rates are very fair and you get what you pay for which is top-notch professionalism. In the past, I have brought other problems regarding my computers and they fixed every single one of them without a single glitch. I highly recommend them. read more

We have used them several times over the past few months, and they have always been accommodating, friendly, and willing to help solve problems. Their prices are very reasonable as well. Highly recommended. bill c read more

They are VERY quick and SUPER reasonable. Our system was repaired to work better than it has in many years. GREAT EXPERIENCE!!!

Called regarding computer repair vs replacement, spoke with Cody. Even though he didn't repair my computer he walked me through the pros and con a of buying a new computer vs updating the software on my current one. Friendly, helpful and knowledgable. Will definitely come here if needed. read more

They were very knowledgeable and kind to all there customers. They understood the urgency and were able to work with us.

Went to bring in my son's laptop, & I was quickly greeted by a nice lady. Once I told her the issue, she asked one of her teammates to talk to me. My son was not able to log in to his laptop due to a Bit Locker ccide issue. Brian helped me figure out the issue and was able to get the laptop working in under 30 minutes.. Brian was patient as I had to recover a password from wife who was at home. In the end, Brian did not charge me for the diagnosis or the fix for the issue laptop was having. I would DEFINITELY RECOMMEND coming here for any future laptop concerns.. BIG THANK YOU to Computer Village for their AWESOME customer service! Happy Holidays! read more

I have done business with Computer Village for probably 20 years. Less in recent years as I gave up maintaining my own server for cloud solutions. It was a great place that cared about customer service, I could always count on Tony and Mark, Tony especially. Now, I have a problem with my internet connections that is not my provider and I need some help. I call on Tuesday and they set up a service "ticket" to come out. I never hear from anyone. I call and give a detailed explanation of the problem again on Friday morning. Again a "ticket" is created to come out. Monday morning I get a phone call from an inside tech that "wants to know what the problem is" and wants to know if I need someone to come out????? Really???? I find out that Tony is no longer there (which in my mind explains a lot). Mark is a good guy, but he is not what made the customer service side of the business work. I know that if I did that to my clients I would expect them to leave me, and that is what I'm doing. Incompetence in not following-up on a service request and incompetence in not properly writing a customer's needs on a service ticket are two things I cannot live with. I won't wait for a third time. Goodbye Computer Village. read more

I brought in an old vista computer that needed repairs. They quickly diagnosed that the motherboard was the issue along with a faulty power button and made the repairs at an inexpensive price with reasonable turn around. Communication was excellent during the entire repair. read more

My computer was having trouble getting signal after installing new ram. I sent it over to computer village and they fixed and cleaned my computer thoroughly! The staff were very helpful and nice. 10/10 great small business to support. read more

First time here and definitely wont be the last! I brought it an old desktop and a laptop, Arnulfo checked them out told me what the problem was, gave me the price before anything. Started the job and one hour later DONE AND FIXED! Decent prices for the service they offer, the work done is done by professionals. I highly recommend this place if you need any computer work. Will be back again for sure! read more

Okay, I run the Animation computers in Beverly Hills for a well known film company... and wan to tell everyone.... You Cannot find a more honest group of seriously good computer technicians or IT people than the guys at Computer Village. What's nice is, that it's high quality work at an extremely fair price. I's better than hiring a Full time IT tech to do the work. They are fast, very affordable, and HONEST!!! A nice change of pace to know they care... AND... won't price gouge. Tell them what is going on with your computer and they will be honest about your options... you can trust them! They have been overly fair with me, and well, they are just good people. These kind of people are the reason I live in Glendora! Just good people! read more

Precision and efficient are the best way to describe Marc and team at Computer Village, my firm has used them for the past 3 years for networking, hardware and security, I have to say we would be lost without them as our partners. On several occasions I've called Marc and over the phone within minutes he solves our problem where it would take us a full day to solve, Marc's a true craftsman of his trade. I highly recommend there services and I rarely give out 5 stars. read more

From a series of recommended sources, I was told that these pros can properly fix my Mac. The keys on my MacBook Air were sticky due to an unfortunate spill of flavored vodka. Long story short, I left knowing they had the capability to take apart my Mac and clean it thoroughly at a reasonable price, but did not have to spend a penny cause the kind hearted experts showed me how to clean it myself with a toothbrush. Very satisfied with the help I received from the gents working. read more

I purchased a computer from here a few months ago, and I must say it was great experience much better then the overwhelming feeling of a major electronic store. The were not pushy, yet just knowledgeable, professional and the best thing was the price!!! I didn't leave feeling like I paid an arm and leg for nothing, I was really happy with the price! There tech support is amazing, and they are always there to help, and they are very easy to get ahold Of ( so no long wait times just to ask a question). Overall just an amazing experience!! I will be purchasing my future computers from here! They also fix computers too!!! read more

Computer Village is professional and trustworthy. They helped me with my black screen of death HP and got to the root of the issue quickly and honestly (even if that meant saving me money on what could have been a very expensive repair). On top of that, they helped get me my laptop back quickly even despite being swamped with helping businesses stay functional during COVID. These folks really helped me out big time and I'll be going with them from now on. Great business! read more

I came in here due to the overall good Yelp reviews and ratings I read about. They also offer a free diagnostic check when you check in through Yelp, which I utilized. I brought in my Lenovo laptop that would have a black screen when turned on. Angel was great communicating about the process giving me continual and consistent updates. Due to a broken motherboard and processor my laptop was not able to be fixed, but Angel was a trooper tackling this for almost three weeks! And they didn't charge me for any labor AT ALL. They even recycled my dead laptop for me free of charge. They are very professional and kind! I would highly recommend this place for anyone with their faulty electronics! I'd definitely come back in the future with my devices. Positive experience for me to move on, thank you Computer Village! read more

Live nearby in San Dimas. Had a problem with my laptop keyboard. Talked to Angel the lead technician on the phone, he said he'd take a look while I waited. Brought it in, he had it fixed in minutes. Very knowledgeable, friendly staff and very reasonable prices. Highly recommend to take your equipment there. Thankful to have a trustworthy place to use the next time so close to home. read more

What a great business. I took my laptop there and spoke with Jordan. I was getting messages about the hard drive. Jordan explained what could be wrong and exactly what they were going to do. He was able to get the information off the hard drive. Jordan told what to look for in a new laptop and to come back if I had any questions. It is as great to work with someone who is knowledgeable about their work. read more

These folks are heroes! I was visiting from out of town and their phone demeanor convinced me they were the ones to go to. They were so nice and professional, didn't charge for a diagnostic, and then helped me with my urgent deadline. Ultimately, they were able to fix my computer because they ordered the wrong part, but then they showed me ways to fix the computer, and even gave me extra screws for free. This sucks you're awesome if I lived here I would take my computer exclusively to them. Highly recommend. read more

I'm thoroughly happy with their service. They were able to fix my computer quickly, and inexpensively. I would recommend everyone to pay them a visit for technology repair/troubleshooting needs. Good job! : ) read more

The fan on my HP Laptop was failing. The people at computer village didn't just say replace the fan they made sure the recent update to the BIOS wasn't the cause and after determining it was actually the fan failing they replaced it. I was in a little bit of a bind to get the computer fixed within a few days and they were able to get the repair done within my required time frame. Also these guys are great communicators. One of the things I really liked about Computer Village was they kept me informed throughout the repair process. They would call me to let me know what was going on I din't have to call them. read more

This place is top of the line customer service and professionalism is everything you would expect from people who love what they do. Arnulfo answered all my questions with no hesitation was done with my computer the very next day. That was a pleasant surprise I need this computer for my business and customers pictures. Computer is running like new even though it's a older model mac book pro. Thank you Arnulfo will be back and sending people I know that could use your service in your direction. read more

Good job, replaced my hard drive and upgraded windows, excellent service and cost was low compared to other places. Thanks!!

I've been coming to Computer Village for all of my computer issues for years now, and just recently had another awesome experience. They've always (knock on wood) been able to repair my devices, pull off data, etc. and have been able to recover years worth of important photos. Prices are very fair. Thanks again! read more

Excellent customer service by all! They were able to put my computer back into working order. Thank you!

I cannot recommend Computer Village enough . After some initial miscommunication, the staff was able to upgrade our computer to a blazing new system, and help us get the information we needed to make great decisions about our next purchases. We will be taking all of our business to them in the future. Their prices and quality of work is beyond question. read more

I thought I posted this weeks ago but I never did. I decided to come here since it was nearby and had good reviews. My laptop was having an issue where it would boot up but never actually start and get to the login page. The guy said it was probably a hard drive issue, so I had them run the free diagnostic. I took it in on a Saturday little before closing, so I didn't expect it to be done the same day. The guy told me it would be done Monday or at the latest Tuesday. Well Tuesday came and still no call about my computer so I called them. They said the person working on my computer was out sick. I understand people have to miss work sometimes, but it's just a diagnostic, was nobody else available? So the guy told me tomorrow (Wednesday) I'd get a call, but I didn't. I call on Thursday and they say the diagnostic is almost complete and they'll call me in an hour or two with the results. They call me back and it turns out it's not a hard drive issue. They just have to reinstall my software and data which will be $135 or $95 to just reinstall the software and lose all my data. Obviously I need my data, so I'm forced to spend the $135. I tell them to proceed and I give them a call on Saturday to see what the status is. They tell me they're still running the virus scans and it won't be finished today, but it will definitely be finished Monday. It's Monday and I haven't received a call from them. I assumed it would be ready first thing in the morning. I've mentioned to the guy I really need my computer, but they've been open for 3 hours and no call yet. I'm no computer expert, but it feels like I'm paying them a lot to do something pretty basic. They're scanning my computer and removing all the viruses which is good, but it still feels like a lot of money to me. And it took them over a week! UPDATE: it's been at least a month or more and now my laptop says the software I'm using isn't authentic and needs to be verified....not sure if that means they use bootleg software, but that's what it seems like to me. read more

Very knowledgable and honest! Fair prices too. I've gone in twice for different things and always left feeling like I made the best choice based on the information I was given upfront. I'm glad to have found a place to go for all my computer needs. read more

We have a business and use our computer daily. So when it crashed last Thursday, we were beside ourselves with fear that we'd lost everything! I called first thing on Friday morning and took our tower in. Spoke with Jordan and he was quite patient and understanding. He gave me a quote and never made promises to get data back, only that they'd try. He kept calling me with status updates and said not to worry but would know more by Monday. Monday came and YES, all data was able to be restored back. He initially quoted $150 and that is exactly what we were charged! He installed Office 365 (purchased that and Windows 10 at Best Buy Thursday evening) for us at no additional charge. I just lost $149 buying Windows 10 (Best Buy refuses to accept returns, but that's another issue). Turns out it's installed with the hard drive; he offered to double the ram and that was only an additional $20! Out the door $249! Amazing customer service, amazing results and there's parking in the back! ALL WORKED OUT GREAT! Again, thanks Jordan! read more

Computer Village staff provide friendly and professional service. I feel confident that my computer gets expert workmanship. Computer Village is the best computer shop in town - Tony and Angel are the best! I highly recommend Computer Village to my family and friends for all their computer needs. read more

I used Computer Village to install a home security camera system. It took over 8 months and system was never completed correctly. I contacted them several times and I was given a lot of excuses. I would not recommend this company for this work. Their presentation was good but the follow up was poor. Buyer beware. read more

As a consumer, you can always look around to find a deal on making a computer purchase but having someone to help you find the one that fits your needs is usually lacking. This is why we always go to Computer Village. Recently, we purchased our second desktop and had it customized to our needs. This involved going from Windows 7 to Windows 10. Quite a lot of getting used to. Every time we had a question or issue, we were able to call them, have them access our computer remotely and help us through whatever we needed help on. This is invaluable service and has always been the case over the years we have called them. read more

Tony has been servicing my family's computer since the late 80s, he has never ever tried to gouge or stroff us on any service we have ever needed for our computers, total class act, for the amount of time they spend with you and your computer is huge, compared to the very low price they charge to fix it! The best place ever! read more