Wow... what an honest and great guy! Geek squad wanted me to leave my computer with them so they…read morecould send it off. They stated 2-4 weeks and $85 and then any cost for parts. Wayne checked everything out. Didn't charge me a dime. Told me how to order new battery online and how to change internal battery out.....$35. Done in a couple days. I even pay money for a geek squad membership! No more! I'm going here!

Absolutely the best place to take your broken, sick, worn out computer to be found. My wife and I…read morefound PC-Fix quite by accident. Seems our printer had died, and as we drive along Base Line Rd. on a regular basis, decided to stop and find out if they fixed printers. Well they don't. BUT, these honest people did advise me on who to contact, and their recommendation proved to be well worth the stop. ( As this is a review of PC-Fix; enough said about printers.) A short time later my wife's desktop caught a cold, or something, and we remembered about how courteously we were treated earlier; so off to PC-Fix we went. How fortuitous, Wayne Pidwell, owner, diagnosed the problem, and as the symptoms were not terminal, quickly returned the machine back to normal. Over time Wayne has fixed and maintained a number of our machines, lending his skills and expertise to the dilemmas my wife and I encounter in this technological age. We find fair prices, honest appraisals, and expert repairs with PC-Fix. And the best part? My wife and I now consider Wayne, and his wife Cindy, good friends. Always there to answer questions, and offer advice on what or how to try before we bring in anything for him to check. God is so good.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!

Samy is the best. Came in with my notebook and he went right to work. Fixed my notebook while I…read morewaited. Other places , I would have had to leave it with them and come back a day later. Charged me a more than fair price. I'll be back if ever any more problems.

Samy does good work, but I docked a star, because his pricing is a bit on the high side. Paid $160…read moreto have him install a new hard drive & do data transfer.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

A former colleague reached out to me about having some issues with her laptop. her main concern was…read morethat on Monday she wouldn't be able to work since she works remotely.i referred her to a reliable technician omly to find out they were no longer open on Saturdays, Embarassed I searched for another expert. True to their reputation not all super heroes take weekends off. Our hero in this casei s Iggy.not only does he not get too technical what he can do he explains in layman terms.he also asked great relevant questions to the user to help him to diagnose what the issue could be. Amazing, in less than 30 minutes he resolved the issue.My colleague was so grateful but the hero was Iggy.

I had a great experience! The technician was professional, knowledgeable, and took the time to…read morethoroughly test my iPod to make sure everything was working properly before returning it. I really appreciated the attention to detail and excellent customer service. Highly recommend!

Rosstech Solution was professional, patient, and fast. They had all the fancy tools had the time…read moreto explain what they were doing. I had the pleasure of working with Robert and he displayed the example of a service technician who cares about his job and the product he puts out. He believes in his profession and it showed. This display of professionalism is what you would expect and trust. Thank you guys for your help.

Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

Price: I came by this place, as well as others for a quote on fixing my laptop hardware (a screw…read morewas missing it and it was wonky to open & close). One place quoted me $165-195, another said $189, but PC Specialist said $220. Service: He came out to my car to get my laptop, but instead of just looking at it there to give the quote, he asked me to give him 10-15 minutes and he took it inside. He came back in less than 5 minutes and told me the quote, handing me my laptop OPEN rather than closed. As he walked away, I tried to close it and found that I couldn't, as some part was sticking out. I called after him and told him I couldn't close it. He took it and tried, then said, "Let me go use my tools" and he took the laptop back inside. He came back in a minute or two with it closed, and I thanked him and drove off. When I got home, I saw that my laptop could open and close, but the thing itself was completely broken. It wouldn't turn on AT ALL. By playing with the hardware, he had completely damaged it so that it would no longer work.

If I could give 6 stars I would...I'm pretty tech savvy n was have trouble managing the software…read moreand corrupted files... he took care of it all for me and made sure I was happy with the results. He's very genuine and caring of his customers needs. I highly recommend to go to him rather than a bigger main stream pc options like geek squad.

Just like a human your computer needs a "doctor's visit" every once in a while too. I've worked in…read morethe game industry and I have had my gaming computer for over 6 years. I knew I surged my motherboard and something was wrong with the CPU area, but I never had the time to fix it. THEREFORE, in a way, my repair was a test for the shop because: -I had a rough idea of what the issue already was -I would know if someone was trying to upsell/oversell to me The first reason I picked Rancho Computers is because of the free consultation. The person I first met with and had the most contact with was Aneel. Aneel is an eccentric guy and will make you feel at home. He's honest and will give you a good price. ALSO they let me give them an SSD I wanted to install and they were ok with me buying my own CPU fan replacement part. I can fully say they passed my test. I will be going there for all my computer repair needs.

The guy working there just had an odd attitude, they also for some reason tend to talk to you as if…read moreyou know nothing about computers but very decent company!