Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!

Samy is the best. Came in with my notebook and he went right to work. Fixed my notebook while I…read morewaited. Other places , I would have had to leave it with them and come back a day later. Charged me a more than fair price. I'll be back if ever any more problems.

Samy does good work, but I docked a star, because his pricing is a bit on the high side. Paid $160…read moreto have him install a new hard drive & do data transfer.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

A former colleague reached out to me about having some issues with her laptop. her main concern was…read morethat on Monday she wouldn't be able to work since she works remotely.i referred her to a reliable technician omly to find out they were no longer open on Saturdays, Embarassed I searched for another expert. True to their reputation not all super heroes take weekends off. Our hero in this casei s Iggy.not only does he not get too technical what he can do he explains in layman terms.he also asked great relevant questions to the user to help him to diagnose what the issue could be. Amazing, in less than 30 minutes he resolved the issue.My colleague was so grateful but the hero was Iggy.

I had a great experience! The technician was professional, knowledgeable, and took the time to…read morethoroughly test my iPod to make sure everything was working properly before returning it. I really appreciated the attention to detail and excellent customer service. Highly recommend!

Just like a human your computer needs a "doctor's visit" every once in a while too. I've worked in…read morethe game industry and I have had my gaming computer for over 6 years. I knew I surged my motherboard and something was wrong with the CPU area, but I never had the time to fix it. THEREFORE, in a way, my repair was a test for the shop because: -I had a rough idea of what the issue already was -I would know if someone was trying to upsell/oversell to me The first reason I picked Rancho Computers is because of the free consultation. The person I first met with and had the most contact with was Aneel. Aneel is an eccentric guy and will make you feel at home. He's honest and will give you a good price. ALSO they let me give them an SSD I wanted to install and they were ok with me buying my own CPU fan replacement part. I can fully say they passed my test. I will be going there for all my computer repair needs.

The guy working there just had an odd attitude, they also for some reason tend to talk to you as if…read moreyou know nothing about computers but very decent company!

Great customer Service. I built my own computer but couldn't install windows, these guys saved…read morethe day! Did in no time affordable and they have some next level computers.

Very poor service. Everything is extremely overpriced because the guy "can't compete with Amazon"read more

Rosstech Solution was professional, patient, and fast. They had all the fancy tools had the time…read moreto explain what they were doing. I had the pleasure of working with Robert and he displayed the example of a service technician who cares about his job and the product he puts out. He believes in his profession and it showed. This display of professionalism is what you would expect and trust. Thank you guys for your help.

Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

Excellent service! They responded quickly, gave me a quote online, and understood the urgency since…read moreour restaurant was losing business due to internet issues. They even came earlier than scheduled to help. The technician professionally connected our POS system and phone lines to the new internet, and everything is working perfectly now. Fast, knowledgeable, and reliable. Highly recommend!

Replaced cracked iPhone screen. Not Apple product, phone doesn't recognize screen and so it's too…read morebright. Always to bright even if I set it on nighttime. Cell phone now runs hot. I'm so pissed at my self cause I should've known this would happen. I got a quote through yelp. And I get there and the guy asked "did you get a quote" and I said yeah it's for an iPhone 13 Pro Max and so he comes back with a $160 price and I say, I was quoted 99-129 for my model phone. So he says he'll have to call his boss to get it cleared. None of this would matter if the phone worked. But now my eyes hurt from this super bright screen. I'm turning every app into night mode that can. My cellphone brightness is on lowest setting. The guy even made up excuses on why he was charging more like it was a newer better screen from before and they haven't updated the new price. I didn't want to hear it. And the whole "pay in cash." SMH If you have time to do research, go somewhere else. I blame myself for not walking out when things seemed shady. I was better off with the cracked screen. **** Update**** So I get a call from Ben. My screen is probably defective. He wants me to bring it in to run a diagnostic and see if anything is wrong and replace it and offers a refund. Tells me to take down my review. I'm your typical guy that will google or YouTube something to fix it. There is something definitely wrong with this "non-Apple screen." So I say I'll take the refund and get my iPhone fixed somewhere else. Happy to give back this screen and I'll take my cracked screen. Ben says it's not right to give a refund. Ben was more concerned about taking down this review. Ben was polite but, at this point if I have to live with this super bright screen that heats up my phone until my budget can splurge to drop another $130 on a 2nd attempt, then Ben is gonna have to live with this review. People should have fair warning. So here's the warning. This company does not use compatible Apple iPhone screens. Your iPhone will not recognize the screen for "optimized" settings, ie "my bright screen" Worse, iPhone not recognizing the new screen is acceptable to them and was not disclosed. Who would want or trust a defective product. If I got a lemon then I don't want another lemon that passes a diagnostic only to fail me after a 3 month warranty. I'm better off getting a refund and going somewhere else. Ben, you got me for $130. I lost. And since this is the longest I've been in my phone after getting this bright screen, I'm just realizing how much it's draining my battery. Not sure what else this store does but for iPhone screens you are better off going anywhere else. Also, please don't delete your reviews when businesses ask you to. Better to update reviews to show how they fix things. I bet Ben has convinced others to delete their reviews. At this point if you go to this business then it's your fault.