Went in with an overheating Xbox. Walked out with one looking and feeling brand new. I couldn't ask…read morefor more

Great experience with Iggy! Brought him a computer with a cracked screen. Iggy quoted me a very…read morefair price, time to get the part and have it installed. He was true to this word. Came out great! Very satisfied!!

I had a great experience with Quality Plus Computer! My laptop was displaying the dreaded blue…read morescreen of death, and they were able to completely fix the issue and get it back to me in just one day. What I appreciated most was their honesty and clear communication. They were completely open and transparent from the start about what data/files they could save and what they couldn't, so there were no surprises. Excellent turnaround time and fantastic customer service. I'll definitely be coming back here for all of my future computer and laptop needs!

Sorry, but all I can do is repeat what others with 5 star reviews have said because it describes my…read moreexperience perfectly: I had a great experience with Quality Plus!! From start to finish, everything was handled smoothly and with great attention to detail. What stood out most was their customer service. Justin was so friendly, responsive, and made sure all my questions were answered. It's not always easy to find a place that combines quality work with a genuinely positive experience, but they definitely delivered.

Our company has contracted with VM Tech for more than 10 years, the whole team are well train…read moreprofessionals and they can tackle any computer issues from server, fire walls, computer repair, networking, installation, trouble shoot, etc. Every time VM Tech solves all our company computer issues, if you are looking for reliable computer service company. I would highlight recommend VM Tech.

VM Tech staff have done a great job answering our request in a timely manner and resolving all our…read moreissues. If you are looking for a company that will provided you with excellent quality service then you found them VM Tech.

Samy is the best. Came in with my notebook and he went right to work. Fixed my notebook while I…read morewaited. Other places , I would have had to leave it with them and come back a day later. Charged me a more than fair price. I'll be back if ever any more problems.

Samy does good work, but I docked a star, because his pricing is a bit on the high side. Paid $160…read moreto have him install a new hard drive & do data transfer.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

I'll be honest -- handing over my MacBook to a complete stranger at my front door had me nervous at…read morefirst. But the entire experience ended up being beyond smooth and professional. I put down a 50% deposit, they ordered the part, picked up my laptop when the part arrived, repaired it fast, and even delivered it back to me at work that same day. Super convenient, great communication, and my MacBook works perfectly again. Highly recommend!

Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

What a great shop in the staff is really kind and helpful. Prices are pretty amazing and got a hell…read moreof a deal on a new TV. Will definitely be back to purchase more

Came in to the store for a consultation regarding my laptop having boot-up problems and Frank and…read morehis technician(s) were happy to assist me. They were providing me solutions and informing me on how they were going to solve this issue for me. The service was quick and picked it up immediately the next day and they told me what was the problem on why my laptop was having issues. The team also made sure to test the laptop in front of me to make sure it was booting up correctly before I left the store to ensure that it was working. A great shop inside with lots of the newest electronics being sold for a great discounted price. Friendly staff, great customer service, and clean environment overall! Come and stop by to support your local business if you ever need a electronic service-related repair! Would highly recommend to all the locals nearby as they do not charge you any absurd amount of fees and are honest with their fees/prices. P.S. I also asked Frank and his team if they were able to help me solve this specific monitor issue I was having trouble with and they were not able to assist me - but they did went above and beyond in helping me find a referral to a different technician. Thank you very much!

I rarely leave negative reviews, but I feel obligated to warn others based on my experience…read more I ordered a laptop because I needed it to prepare for school. Instead of receiving my order, I was informed that my package was "lost" before it ever arrived. What made the situation even worse was the customer service. When I contacted the company for help, Salman Nasir was extremely rude and unprofessional. He raised his voice at me and spoke to me disrespectfully, despite the fact that I was simply trying to find out where my order was. As the customer, I did nothing to deserve being treated that way. After looking through other reviews, I noticed similar complaints regarding shipping issues, poor communication, and unprofessional customer service. My experience appears to be consistent with what others have reported, which is very concerning. If you're ordering something time-sensitive--especially for school or work--I would strongly recommend using a different seller. My order never arrived, I lost valuable time preparing for school, and the way I was treated was completely unacceptable. I hope the company improves its customer service and shipping practices because no customer should have this experience.

Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.