I just had the BEST experience with Sam: I couldn't connect to the internet from my home computer…read moreand called Expert Reaction because they make house calls. He arrived on time, isolated the problem as a bad cable INSTANTLY and repaired it in minutes. He also offered to swap out all my cables for new shorter cables which we did! He was soooooo knowledgeable and polite and comfortable to talk to. I am just thrilled with his service, dependability and professional, yet kind, demeanor!! I would recommend them to anyone, small job or huge job because I believe he and his partner would find your solutions!!!!!

Expert Reaction has been our IT expert for many years...Sam is amazing to work with...super…read moreknowledgeable and quick to solve our occasionally emergencies. He set up our office network years ago and it's been excellent. Call Expert Reaction for all your IT needs, you will be happy you did!

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

I am extremely pleased with the job Cybertronix did on my PC. I have a very expensive pc with a…read moretotal of 4 ssd's and 6 M.2 ssd's. I needed to replace two of the m.2s, install 2 case monitors, 3D print a psu shroud, and custom paint multiple components in the build to match my white theme. This kid spent many hours corresponding with me to get everything just right. I can be very tedious when it comes to my PC. Never a single complaint from Cyber, just diligently finding solutions. Price was very fair. I couldn't be happier! I gave the kid an extremely generous tip for a job well done.

Great service computer as good as new and great prices as well! Ben was professional and caring and…read moreallowed me to leave my unit in his place of business an extra night because I work late. Thank you again Ben!

Samy is the best. Came in with my notebook and he went right to work. Fixed my notebook while I…read morewaited. Other places , I would have had to leave it with them and come back a day later. Charged me a more than fair price. I'll be back if ever any more problems.

Samy does good work, but I docked a star, because his pricing is a bit on the high side. Paid $160…read moreto have him install a new hard drive & do data transfer.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!

Spoke to Jonathan about a problem with my home computer. He told me that his company didn't provide…read morethat type of service. I asked him if he could refer me to someone who could perform that type of repair. He replied that any computer repair company should be able to make that repair. He questioned me about the issue that I was having with my computer. I asked him if he told that the problem was major and worth fixing. He asked me if he could remotely connect to my computer and see the problem. I agreed, so he proceeded to connect and check my computer. He tried a few things and immediately found the problem. The repair was rather simple for him, but would have been major for me. I am giving this review for other potential customers because this technician's diligence in building his company's reputation in the industry is outstanding. I called this company by chance and got rewarded. He fixed my computer without hesitation and I am very grateful for all the help he gave me. Thanks again, Mark N

My husband and I are older and a bit computer challenged. We were having no luck trying to connect…read moreour new HP printer/scanner to our WiFi. We went on the Web to contact "HP Support." It seems we started out with HP Support but were intercepted by ??? and we didn't keep an eye on the addresses to see we had been intercepted by another site. After being asked a lot of questions ending with "what security system did we have on our car and our house", we quickly ended the connection. Immediate PANIC!! We felt we had given out way too much info and were going to be hacked big time. We contacted our trusted, knowledgeable tech guy that we had seen for years. He had retired in the last year (Oh Drat) but was willing to try to help us find out if we had been hacked or not and how bad. He checked all he knew and then referred us to Chris at WinC Services who he felt would take care of us. We immediately called Chris. Within a few minutes we knew we were just plain lucky to have been referred to Chris. He took over our computer and did a thorough search and luckily, found nothing awry. He was very calm throughout the search and we begin to feel relieved by the minute. Then, he talked us through a lengthy set up of our new printer/scanner. The information included with the printer/scanner said, "Quick Start Guide." HA. Maybe in HP's world, but not ours. I strongly advise anyone who needs tech help to call Chris at WinC Services first. You can waste your time checking with others, but yes, it will be a waste of your time. If the other guys at WinC are as talented and knowledgeable as Chris, you have found your gold mine. We did. (My husband is writing his own review in support.)

Amazing fast service very happy to have my laptop working again. Great price they were able to work…read morewith my budget and help me get back to work

EDIT: From the time of writing to now, the owner responded with their own special response. Or…read morecourse I didn't leave the review right after; I took some time to gather my thoughts so I may leave an unbiased review. I don't owe you my identity but I will share my very lackluster experience. It seems like the futuristic AI dude is only in pictures and their responses. Do better. I entered this place expecting a futuristic cyborg dude and a spacious, clean establishment that seemed new-age and modern. Instead, I got a dinky, low quality storefront that had inflated & price gouged prices and pretty subpar rates for estimates. I'm not sure why they're using those images if they don't accurately reflect the business; I would urge others to look elsewhere as this business is disingenuous with their practices.

Pro: Very nice and efficient…read more Price is very reasonable and clear on each steps/ possible outcomes If you're in Diamond Bar, he can even meet you and drop off somewhere close to you Con: Only little issue, be sure to call before going to the place. The owner goes around the cities doing his jobs, so business hours do not necessarily mean that he's at the Nogales location

Joey did an amazing job fixing my computer's overheating issue. He made the entire process…read moreincredibly easy by coming to pick up my computer and dropping it back off once it was repaired. He was friendly, professional, and kept me updated throughout the process. His pickup and delivery service is super convenient, and it's clear he genuinely cares about providing great customer service. I highly recommend Joey to anyone looking for reliable and hassle-free computer repair!