I dropped off my old laptop for diagnosis after is started shutting off randomly. Micky spent quite…read morea bit of time diagnosing the issue and concluded that it was the motherboard. Instead of trying to upsell me or charge me an arm and a leg to fix it, he immediately advised me that it would not be worth my time or money to try to fix it. He suggested it's time for a new laptop. I offered to pay him for the the time he spent on diagnosing it and he refused. Even though the laptop didn't survive, from this point forward, I will be going to Alpha computers exclusively for all my electronics repairs because I know this is an honest professional business that I can trust.

This is place is the way. Anybody wondering, which computer repair shop to go, This is the shop. I…read morewent their with free diagnosis today and professional Tech guy Micky was able to solve the problem. No HIDDEN FEES, No Scams, very transparent, honest, and professional. I glad that I found a place to go when My PC is having trouble :)

Kenny has done good work in the past but recently there has been a real deterioration in the…read morequality of his service. Multiple staff members in my office have complained of his rudeness and recently his comments are dominated by his desire to avoid taking responsibility for anything. I understand that the distance is difficult for him so I had offered to transition to someone else as soon as he completes the current project of setting up our new computer that he committed to, but instead he is abandoning that project leaving us without assistance and at risk of "do it yourself wrong," as another person said. Completely unprofessional.

Kenny Very good tech and provide excellent service My go to…read moreplace and Will come back Thank you very much.

Thank you Erick for all your help and service! I was extremely stressed about my PC bricking, and…read moreyou helped fix it in less than a day. I could not ask for any better service! Work done: Swapping Asus Z790 with Gigabyte Z790. -Frank V

IT GURU installed a WiFi for us. Erik is a superb conscientious, professional, knowledgeable, and a…read morekind worker.... Truly a rare combination to find in a business nowadays!!!. He has an efficacious crew to boot. If you have a need for ANY of his services, please do not hesitate to call on him, I know we found our IT Guru, you too will be very pleased!!!

To all who do not know, this business folded because something happened with Bladen's health. He…read morewas someone I only knew as a very sweet and smart young guy who would service my and my boyfriend's computers. He not only did a great job, but was really kind and reasonable too. Back in maybe 2017 was probably around the time we met him. We only needed help about every 2 years or so. Fast forward to 2020 and none of my phone numbers worked for him. He did seem to have an issue remaining in one place, I wasn't sure why they moved a lot. But I digress. I think once I couldn't get a hold of him, I tried researching here online for new company contact information, only to discover that there were newer negative reviews about him/the company not being reachable. There was a brief time you can see the responses here on you tube from this company explaining how Bladen was experiencing a health issue in the hospital. So we had to go with a different computer repair place, but Bladen's absence hung on my like a wet blanket, and I really wanted to know what may have happened to him. There isn't a whole lot more I can figure out except for that when I looked him up by his name today, I found out there is an obituary for him for his passing in 2023. That's already 2 years ago. I do remember that when I was using Instagram a lot during the pandemic lockdown, that his account popped up on my feed unexpectedly, and it was pretty much him walking through a protest occurring at that time. Besides that though, I hadn't really seen any sign of his existence between this times and it really is a terribly sad thing to find out that he passed away. I don't usually want to find out what happened to someone who serviced my family, but it really bugged me in this case. I do hope info is kept up somewhere here as a means to let people know that he did good work prior to whatever health issue this was that he dealt with.

Over a year and still nothing from anyone, I need my laptop its been a year since someone said they…read morewill call me back. I call and the number is not going through !!!

Our IT help desk is outsourced to GNY Inc. and I have worked with Gary Zhou, the owner of this fine…read moreservice provider, for nearly 3 years. Here are the Top 5 reasons to choose GNY Inc. for your IT help desk needs: 1) Rock solid reliability rate whereby all day to day issues that may crop up with employee workstations; from Windows domains, to VPN, office phone administration, and mainframe networking. 100% of our issues had been resolved by GNY Inc. on the first attempt and in under 24 hours of the issues cropping up. 2) Proven, long-term experience with organizations scaling up to hundreds of workstations. GNY Inc. has several mid-size clients, though we are on the smaller end ourselves, the knowledge and skillsets show through in their approach to every issue. My colleague worked with Gary at their previous company and GNY Inc. delivered there, as well. 3) Very in-depth knowledge of office landline phone networks and the ability to establish "office attendant" capabilities, even with the older phone hardware hub in our office. After only a few days, we had our own "please press 1 to reach the logistics department" system and it worked flawlessly. 4) Adaptability to emerging online threats with solutions that work, such as Carbonite, whereby rolling automated backup processes can help to safeguard organizational assets against ransomware. 5) Last, but not least, Gary and his associates are likeable people. They work well with our team and are always responsive and friendly. They get the job done and seem to enjoy what they do!

From the owner: Computer Repair, Corporate Network, Wi-Fi Solution, VoIP Telephone System, Surveillance Security…read moreSystem, Access Control, Microsoft 365, SharePoint, Internet and cloud service Sale. CAT6 and fiber wiring. Contractor License.

ASi made life so much simpler. The Meraki install was quick and painless. The engineer tech and…read morecabling crew were so friendly and professional. My new site is so much more efficient. Thanks for the great customer service and friendly sales staff. I will definitely be bringing all of my IT needs to ASi Networks. Thanks, guys!

I met with Patrick Shea at my office in San Clemente after he tried to reach out to me about…read moreupgrading our office phones. During our meeting, Patrick was very cagey about any type of pricing (even a ballpark) and promised that I'd have pricing or an update as soon as he returned to his office. This isn't too big of a deal, but after stressing the fact that we were meeting to discuss pricing, he made it clear that he would follow up immediately. Twelve phone calls and seven emails later without any sort of response other than "I'm working on it and will have it to you soon." This series of emails continued and he strung me along for over three weeks. I even emailed the engineer that had got on the phone with us, to no avail. Finally, I received an email stating that his company is too busy and he cannot respond. Frustrated, I asked for the owner's contact information or to speak with the owner, no response was given. Obviously. I hope the owners pay attention to their customers needs. Who knows, maybe Yelp will get their attention so the next guy doesn't waste three weeks like Patrick did to me. I'm cautioning everyone now that I would be very hesitant to do business with a company this unprofessional. Mr. Shea did not even provide the courtesy of a call.