Our company has contracted with VM Tech for more than 10 years, the whole team are well train professionals and they can tackle any computer issues from server, fire walls, computer repair, networking, installation, trouble shoot, etc. Every time VM Tech solves all our company computer issues, if you are looking for reliable computer service company. I would highlight recommend VM Tech. read more

VM Tech staff have done a great job answering our request in a timely manner and resolving all our issues. If you are looking for a company that will provided you with excellent quality service then you found them VM Tech. read more

My company recently moved into a building located in Chino. On opening day we learned that our telephone system and network were not working correctly. After attempting to fix ourselves, we contacted several local service providers in the near area. And of course most tried to sell us new telephone/network equipment for thousands of dollars without any attempt to use the existing equipment that was working perfectly before moving. However, when I called VM Tech, I was introduced to Virgil Motta. I explained the panic I was in without telephones ringing into the office. Virgil, suggested a few things I should try over the telephone. When that did not work and realizing the age of my equipment Virgil suggested that I contact Omega Tele Com. In fact Virgil forward all my communications to Steve at Omega for me to expedite this matter. Virgil said we should check to see if we can get your existing system up and running before we even start to look into a new system. I'm happy to say that with the help of VM Tech - Steve from Omega Tele Com arrived at my office on time the very next day and got my system up and running THAT VERY SAME DAY! Omega fixed wiring problems throughout the office and was able to identify installation problems from the service provider - Frontier, which could only be fixed by them. I KNOW FOR SURE THESE GUYS CAN HANDLE ALL MY COMPUTER AND NETWORKING NEEDS IN THE FUTURE! GREAT JOB FELLOWS! THANK YOU! read more

First time using this kind of service, as I usually repair my own computers. I grew up building my own gaming rigs that doubled as a work station during college. Now a days with being a self employed contractor, I just don't have the time or desire to put all those hours in to troubleshoot and diagnose my machines. Cipriano was very helpful and quick to communicate any issues he found with my iMac and was open to discuss any hardware upgrade questions I had. For what I was charged for a new hard drive and installation of new OS, it was much less than I was expecting to pay as compared to taking it in to a big name store like Best Buy or Staples for the same service. Support small businesses! Thanks Cipriano for getting my iMac up again read more

VM Tech handled upgrading our full office IT setup and devices back in 2017. They were very well organized, thorough, and communicative throughout the process. Along with the upgrade we signed on to have a service agreement with them for all IT maintenance and assistance. Whenever we submit a ticket they are prompt, knowledgeable, helpful, and courteous. They have excellent customer service. I'm always happy to work with them. read more

Professional and quality service! Brought my gaming pc in for a diagnosis regarding a display issue that I was having. Cipriano assisted me with the process and was very communicative and easy to work with. Impressed that he sent me consistent updates on his progress throughout the day via email and would respond when I had questions. Definitely felt like a quality service. Although I had to ultimately buy a new case myself to solve my issue, definitely would recommend this business (shout out Cipriano) for any of your computer/laptop needs. Most of the workers actually own gaming rigs too so no worries in bringing in gaming pcs or regular desktop pcs for service! Thanks again VM tech! read more

This is my second time using VM Tech for my home computer. I would recommend to anybody that my need help. I am a full time mother, not a techie person at all. I felt very comfortable using them for my computer, the repair only took two days very happy and the price is very reasonable. read more

I went to VM tech for a free diagnosis of my laptop. They were very gentle and at the end gave me the fee to fix it and recommended to get a new one (they also took the time to find one at the same price as getting fix my laptop) since the repair would have been too expensive. I appreciate the honesty! Definitely going back if I need a future inquiry. read more

I have a media production business and have been going here since 2009. they have always done a great job, from salvaging the data on a damaged hard drive to, most recently, reinstalling a "disappearing" RAID system (a BIOS problem). Costs are reasonable and, service fantastic: they listen and explain. read more

Keeping this review short and sweet, but Cipriano and the other staff at VM Tech are nothing short of being magicians. I'm an IT professional with a hectic schedule and when I needed a server diagnosed/fixed, VM Tech saved the day and my sanity! Thank you again for your help and will definitely return for all my future needs! read more

I'm very happy with their work and service. Staff was nice and communicative. Additionally, my laptop works great with the new battery and, as a courtesy, they threw in new rubber corner disks on the bottom and a silicone keyboard protector. I don't know if they always do this, and the customer rep said the parts affiliates threw in those extra things, but I really appreciate it. read more

STOP!!! Look no further...VM Tech is #1 go to place for IT fixes, advise and the speed of service is far beyond anywhere else you will call so look no further. This is critical when most business cannot do their work without their office properly working and the speed in which VM tech gets our office up and rolling is priceless. We are an Ontario/Chino based business that has been in business for more than 30 years and we have used VM tech for many years. VM has reasonable prices for their service and they are very customer service oriented and actually take the time to listen to what you need in IT Layman's terms and they will respond in a manner that makes sense to you as the lay person in Computer Technology. Thank you VM-Chris, Carlos, and VU read more

VM Tech is always a pleasure to work with. They are always super dependable, professional and very reliable... We have worked with them for years and always been satisfied with their services. I would recommend them highly read more

I found this place on yelp and saw the good reviews. I called them and asked them how much it would cost to fix my macbook air keyboard. They told me 179 which was a good price considering what apple charges and other places. This place is in chino where my gf lives so I figured I would give it to her to bring in. This nightmare was a 4 month process! I found it funny that they could not work on my macbook until a week later because Robert the tech called me and said they were waiting for some tools to take off the back casing. If they did this repair before wouldn't they have the tools already? I gave them the benefit of the doubt. After 3 weeks it was finally fixed and my gf picked it up. I asked her to make sure the keyboard keys were working and it was. I received the computer from her a few days later. I noticed my screen had a funny looking burn on it which obviously was not there before. I am OCD so I would definitely notice that. I uploaded the pictures for you to see yourself. I called VM tech and told them about it. I even sent them the photos. They agreed that when it was brought in it was not there. However they denied doing it. Obviously I was furious at this point. I gave them the benefit of the doubt that they did not purposely give me the computer back knowing that it was damaged. I did not accuse them of knowing but did want them to fix it. You can be the judge whether or not they knew after you read further. After several back and forths Virgil the owner wanted me to pay for half the repair. He found a LCD screen for 400 and wanted me to pay 200. I was angry at the fact and told him that it was not right for me to have to pay a dime because I did not give them my computer in that condition. All that was broken was the number keys on my keyboard and I ended up with a damaged LCD. I then told him that I was sorry that this could not be resolved professionally and I was going to write his 1st bad review. Virgil then told me to take back my computer and use it as is and allow them to find the part for 200$. If they could they would repair it and if not he would refund me what i paid for the installation of the keyboard. I told him I just wanted my computer to be the same as it was before I brought it to them. He asked me to give him a month. A month passes by and no response so I email him and he says oh yes they found the part and bring it in for repair. I was surprised but relieved he was able to repair my LCD.After about 2-3 weeks Robert who worked on my computer originally could not get the LCD to sit properly and said he needed another part.I am getting impatient at this point.He said he will retry again with the help of his coworker. I demanded either they fix it or get me a replacement. Robert says he will talk to Virgil after he gets back from his honeymoon and asked I give him the weekend to fix it so I did. Monday comes around and Robert emails me and says "Your computer is repaired and Virgil has signed off on the repair and said it is okay for you to pick it up." I'm relieved to get this done with. Well I hoped. When I got there Robert handed me my computer and told me to inspect it. First I noticed the bad glue job.I then noticed that there was some kind of halo effect going on on the screen.The hinge on my computer was also melted from them heating up the plastic and glue. I kept my cool and I said this is not acceptable. They were literally going to give me my computer back in this condition. Again I uploaded pictures of the condition they were going to give me back my macbook. After I told him that this is not an acceptable repair Robert says...Hmmm well Virgil said if you aren't happy he can not replace your computer but he can order the whole LCD assembly with new hinge and it will be a simple fix.It will be a few screws and a 30 min job.Why they didn't do that in the first place is beyond me. So Robert says please allow a week for it to ship from Brea. So instead of actually fixing it properly he wanted to see if I would take it as is. Again refer to the photos and you will be appalled. So I take back my computer so at least I can use it for a week. I am so angry looking at my computer falling apart at this point. This started off as a keyboard repair.I finally get the call from Robert the tech saying that the part is in. When I get there I asked him how could he think this was an acceptable repair but of course he stayed quiet. After he replaced the whole assembly I check it out. It looks good. Everything seems to be working.The LCD looks as it did when I first brought it in. I then ask Robert if the owner Virgil is in. He says no and I tell Robert that I wanted Virgil to call me and tell my why I should not write a bad review. I told him I wanted to talk to him. So after a week there is no call and I take it as a sign that there was no possible way he could explain himself. You judge if they are shady or not. read more

These guys are great! I highly recommend them. I used VM Tech to troubleshoot and correct some critical errors on our server at our business. They were professional, knowledgeable and efficient. Virgil and Charles are truly exceptional and will be our go to team from now on. We also used them to setup Windows 7 and QuickBooks 2014 to run on two of our Apple iMacs running a virtual network. Robert was the man and got everything running for us. His follow up and customer service was second to none. Lastly we had them swap out a cracked screen on one of our Mac Book Air laptops. Price was fair and was completed quickly. Jon took the initial phone call and also checked us in when we arrived at their shop. Robert completed the actual work. What I liked was that Jon was professional and to the point. MacBook now looks good as new. To any business or home user who is looking for a company with dependable and professional service, this place is it. read more

I need to say that Virgil is an awesome person to work with. His company is reputable, dependable and efficient. In my experiences with VM they have listened to what problems I have had with my computer, diagnosed the issue, remedied the problem and offered solutions on how to improve my computer so that the problem does not continue. The turn time is great and prices are fair. I would strongly recommend this company for your computers! read more

I'm a PC. Yeah, just like they say in the commercials. But I wouldn't be if I didn't have VM Tech to help me out with my computer woes. They are the nicest guys, and whenever i have had computer issues over the past 5 years, I knew that I could take it to Gabe and Charles at VM Tech to fix it. They always give a good deal, never try to cheat you, and like with all good mechanics, I know that I can trust these guys to tell me the truth. In fact, they go out of their way to save me money, and give me good deals. I don't know anyone that does that. To get your computer diagnosed it's free. If you have any issues with your PC, I would totally rec taking it to these guys first. read more

TEACHERS! My wife and I work for LAUSD, we have been given laptops every couple of years as budgets change and new reading programs are adopted. Every time there is any issue with our MACs or PCs we call these guys. We have gone here for help several times in the last four years and never been disappointed. Even in the rare occasion when they could not directly help me, they diagnosed the problem and provided helpful suggestions. This company is a good 55 minute drive from my house in Pasadena and it is worth the drive. To keep it simple, these guys know what they're doing. read more

I love VM Tech, quick, reliable, affordable service...Been a customer for 7 or 8 years. Awesome service, would recommend their work. They are dependable. read more

Great place. Had a CPU overheating on my laptop. They fixed it but my gpu started overheating. They took it back and worked on it till everything was fixed. Now my laptop runs better than before I took it in. Thanks Robert! read more

VM Tech has amazing customer service. Quick response & great accommodations Virgil was able to accommodate my crazy schedule and was very knowledgable on what needs to be done. Thank you!! read more

Our network computer died on us and our whole office runs off of it so we were in a bad situation but I found VM Tech on Yelp. Gave them a call and they said to bring it right over as they were only a block away from our office. The guy was very knowledgeable and and ran some free test to find the problem, luckily only our power supply went out and no data was lost so he was able to replace that part and our office was running back up again within the hour. He did give some great recommendations which I'll be visiting again soon to upgrade our network. Thank you VM Tech! read more

Very satisfied with their service. Cipriano was thorough, professional and courteous; he really went the extra mile to help us.

VM-Tech has been great to work with. Our company has had them on contract to help with all of our IT needs for over a year now. There response is always quick, helpful, and professional. There broad spectrum of knowledge over all the software and hardware we use is amazing. I would highly recommend them. read more

VM Tech did a great job repairing my laptop. The screen wasn't cracked, but the color was off like it was. They did a great job of keeping me posted on the status and letting me know when it would be fixed. It was a bit pricey, but it was worth it and I'd gotten a free diagnostic before deciding to go through with the repair, which was nice. They did an awesome job and I'd gladly go to them again. I'd also recommend them to anyone looking to repair their computer. They know what they're doing, they're friendly and they're professional. read more

My computer had issues with its power supply and they had it fixed quickly. Then on another occasion my computer was giving me a weird display issue and they diagnosed it with a bad gfx card and had it replaced quickly as well. Overall my experience with them was great. I'd ask for Charles, he was always friendly and informative. 5/5 Would let them build me a custom PC! read more

VM Tech was the closest place to my house, and the trip was streamlined and pleasant. I met with Matt about a Wi-Fi issue, and he was able to fix my problem in about 3 minutes. He chose not to charge me for services because "the paperwork is more complicated than the actual service", and it made me feel that their bigger priority was helping people rather than trying to squeeze out some payment. In addition, he also walked me through his process of fixing the issue so that I could try doing it on my own in the future. read more

A little bit of a delay on the company that manufactured the fan i needed replaced but once they recieved it they said it should be ready in about 24 hours. 6 hours later they called and said my laptop was ready and good as new and back in my arms. 6 months later it is still working great which means bargain doesn't mean lazy work. read more

I bought my mom a laptop computer a few years ago, and when it inevitably began to slow down due to spyware and viruses, I was referred to these guys and they handled the computer issues quickly and thoroughly (they even cleaned the laptop and air dusted the keyboard). Awesome. But they really went above and beyond the call of duty, helping my mom understand a little bit more about how to use her computer and navigate the online world in order to help keep her computer free of future problems. As we all know, teaching Mom & Dad how to use computers can be a bit trying on your patience, and these guys stepped in and assisted my mom when my patience had expired, lol! Love that! Thanks VM Tech! read more

My laptop was having issues starting up and I decided to bring it in to VM Tech based on their reviews. John was the front desk when I arrived and I left my laptop with him for a free diagnosis. As promised he contacted me the next morning and informed me of the bad news that my hard drive was damaged and would have to be replaced. He went over the cost and I although I found the price to be fair, I decided not to repair the laptop as it would only cost me a few hundred more to get a new one. My overall experience with John and VM Tech was very positive. I appreciated his honesty and professionalism. I would definitely consider using them in the future for any PC needs/issues. read more

John was great. My laptop is an older Toshiba with Vista. It was arbitrarily shutting down, which was not necessarily due to overheating. They cleaned it out, updated windows and right now I am typing on it to write this post. I can't complain after getting a $60 bill to fix my problem. They were relatively fast. Got it done in two and a half days. read more

Brought my laptop in for virus removal after hearing about their free diagnostic, which many others don't do. Left my laptop for 2 days and picked it up running better than ever and only paid $75 after mentioning Yelp for my 15% discount. All the techs were nice and informative and never tried to upsell me for anything. Definitely will be back if I mess my computer up again. read more

My macbook pro hard drive failed after 2 years. Initially I took it to an apple store to see what they would be able to do for me. Instead of leaving my computer there, I decided to look up computer repair shops in chino/chino hills area to support a local business. I'm really glad that I found VM tech. John and Charles were very helpful and very kind. I have a new and better hard drive. They recovered most of my files. My computer feels brand spanking new thanks to VM tech. AND the total price came out less than what Apple would have charged me. If you are having any computer problems, pay them a visit, it's worth it! read more

Finding a good and honest computer guy is like finding a good auto mechanic. VMT has always helped me, whether it was giving me advice on products or recommendations to improve my computers performance. Virgil and his staff have always provided me with fast service and quick answers ...and I bug a lot! I recommend VM-TECH to anyone who needs pc service, no job is too big or too small. read more

It's hard these days to find a service with this much integrity. These guys were great. I had a virus on my computer, and Charles explained everything to me, answering every question I had so I could understand what happened, and look out for future problems. The pricing is as honest as they are.Very reputable. Fast and thorough service, I would highly recommend! Love the aquarium! read more

This company is awesome! I was so stressed out about having to get my computer fixed, and going to Best Buy to fix it only stressed me out even more. I found this place on here and I'm soooo glad I did. I'll be telling everyone to go here and continue going for any other problems myself! Super friendly, fast, and honest. :) read more

These guys gave me an awesome price on replacing the huge screen on my Sony VAIO that had been cracked. They were great at keeping me in the loop on progress AND threw in a little tune-up and cleaning that had me hugging my laptop like a newborn as I walked out. They even cleaned and detangled my power cord! They are worth the drive (I came out from Fontana) if you're not nearby. Fair and reasonably priced, too, with no gouging - rare qualities for many mechanics and computer technicians. read more

Our desktop comp was not working right! We couldn't get on the internet, so we thought we had a virus or something! So worried that we would loose files and pictures! We needed someone with good reviews and close to the house. We dropped of the comp at their store and immediatly got a discount for being a first time customer and mentioned Yelp!! Our comp took a couple of days to be fixed and they needed to oder a part, they would always call to update the situation. And our computer works like new!! All files were saved and photos!! These guys are great and the price is right!! read more

It's always nice to do business locally and even better when the business comes highly rated on Yelp! Like all the other reviews, I highly recommend VM Tech, they are great! We walked in with our problem CPU, had a free diagnostic. They found nothing but were able to suggest things I should check at my house-- now everything works again. Great service people and just really nice folks to talk with. We'll be using them as needed from now on ! read more

For many of us, our computers represent our livelihood - and so finding a repair center is like choosing a hospital you entrust to care for your child! Okay, it may seem a bit dramatic ... but if you're reading this because you feel panic about your computer crashing ... you know where I'm coming from! I've worked with the team at VM Tech for two years now ... and they are simply AWESOME! Professional, affordable, quick service - and they're all very sharp! They know their business! They've helped me out in crisis on more than one occasion. I'd recommend to ANYONE who has a challenge with their computer ... this is the place to go if you want to sleep well! The diagnostic is free ... and a number of times I've gone in with small problems (though I had no idea at the time the problem was small) and I'm back later to pick it up - in working condition and at no cost! Robert and Jon offer great customer support - they'd be rich if they had a tip jar! Thanks guys! read more