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    Recommended Reviews - Mad Science Tech

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    Reviews With Photos

    Dennis M.

    My current injuries keep me from using my tablet comfortably so I reached out to Joe for an Apple Pencil. Joe went out of his way to find the one I needed for my model iPad. What's even better is the price I was able to purchase it for! Just to put this out there! It's not just a business... Joe offers a lot of great advice and the environment he has created is absolutely amazing! If you ever need your electronics repaired or are looking for a certain electronic device then Joe is your go to MadScienTech!

    Before
    Jessica A.

    Joe is Legit! If you need any of your devices repaired, he's the man for it! Very patient, fast, and knowledgeable. Needed a whole front screen and back glass replacement for my XS Max and he was able to repair both, initially I went for just the back glass repair, and last minute decided I wanted my front screen replaced as well and he was able to do it same day, leaving my phone looking like a brand new phone! Very please with him and his great customer service! I definitely recommend him, he won't disappoint!

    Phone Repair: Cracked Screen and Water Damage
    Daniel R.

    As a real estate professional my phone is my lifeline. After sustaining water damage and a cracked screen I needed a quick resolution. I contacted Joe last minute and he immediately followed up and saved my phone and my business. Rather than having to wait until the next business day to buy a new phone. He opened up his business late at night and repaired everything within an hour. I highly recommended Joe and his services. He earned my business for life!

    Fixed
    Tram V.

    Amazing work with affordable price. Very responsive to your questions and quotes. Very happy with the service. Would recommend Joe.

    Taylor S.

    If only you could see how many places I asked to quote me... Mad ScienTech was the least expensive by far! He was amazing in speed of responding, and making sure he had the right parts, and finished the phones same day! He was thorough in making sure the phones were running and beautiful; I also appreciated how he was concerned in my front screen being cracked as well. I am so happy with the end result of both phones, and as much as I hope I don't crack the glass of a phone again, I know where to go if I do! Thank you so much again Joseph!

    Fixed iPhone from Mad ScienTech!

    Shop was a little hard to find since it is located in the OSC Motorsports dealership. They are located all the way in the back. There, I met the founder, Joe. He helped me diagnose my iPhone 11 Pro Max problem since it had unresponsive touch. Problem was fixed within 30 minutes! Super professional service and definitely has my business for upcoming repairs!

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    5 years ago

    Got my lap top working so I could work from home and installed vinyl to my sons switch lite

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    5 years ago

    Really nice owner. He waited me till 8:30 and fixed my issue in 5mins. Nice and friendly. Strong recommendation for electric stuff repair.

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    5 years ago

    Joe helped me with my broken screen, he was super helpful and very genuine. I'm super happy with my new screen.

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    6 years ago

    Great work, excellent communication skills. I would recommend going to Joe to fix your apple products.

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    Page 1 of 2

    Ask the Community - Mad Science Tech

    Would you be able to unlock a iCloud locked iPhone 11?

    The answer to this question varies based off the status of the phone. If the iCloud has been removed via another device, then it may simply need to be restored and the iCloud will be gone. If you forgot your iCloud information, there is a way to… 

    View All 3 Questions

    Review Highlights - Mad Science Tech

    Joe (the tech guy) is so responsive and was a real big help throughout the process of my phone being repaired.

    Mentioned in 38 reviews

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    Frontier Internet

    Frontier Internet

    1.3
    (166 reviews)

    I have been without Internet service for 17 days. i can't get the right type of fix. the service to…read morethe Box at the street is broken. I have had 3 techs out to drop a new line to my house from the street, no matter how many times the tech shows that the problem is before that line they keep sending the same bs. Today i get a message that they have done a few things and i should be able to reset the fiber connection in the garage. knowing that it would not work, i did the reset. I have a tech coming out tomorrow. and i am sure that they will leave saying the same thing, it is in the connection before your line, there is nothing that i can do. Today is 6/26 - the internet dropped 6/10 - IT HAS BEEN 17 DAYS Horrible service, there is no way to get a person that can actually assist and escalate. they will not transfer to a manager. it is ridiculous.

    Absolutely horrible customer service!!!!internet has been down for 6 days. Someone came out after…read more4 days and said the problem was with the line on the pole outside and they needed to get their contractor to come out and fix it. They left. Heard nothing from them by Monday so called them again. Was told there was a ticket out there, unbeknownst to us, for JULY 6th!!!! 2 weeks from now. So they expect us to wait 2 weeks without internet and TV for a total of 3 weeks because they can't get anyone out here any sooner??!! Unacceptable!!! We've had Frontier for 5 years and its time to part ways. What horrible horrible service from a major company. Totally disappointed and furious!

    Frontier Communications

    Frontier Communications

    1.2
    (115 reviews)

    Finally after weeks of interruption FRONTIER service tech came out after two DVR's failed neither…read moreone working so technician updated updated the Wi-Fi Internet with a new router and Eero wi-Fi extender upstairs and downstairs because the house is 3600 sq feet. Long story short the initial router was the wrong one installed so it just caused havoc with my Internet and reception it was not compatible with everything else in the residence. Had a second technician out that is more of an expert in this field with sound and visual and installed a new router that is compatible with the Wi-Fi extender and the TVs and everything else electronic. In a nutshell everything is communicating correctly with everything in the residence like it should be. I really hated being unplugged from TV but it's all up and running now. The rest of the TVs are streaming this is a 65 inch that doesn't have streaming on it yet and when the DVR goes down it mostly interrupted several TVs. So 5 TVs are back up and running. Best Buy next week for a new 65 inch streaming TV to get rid of FRONTIER/Verizon boxes. Thank you technician you know who you are! I was going to post his name but he did not want to be recognized since he had to clean up the mess from the prior 2 employees from FRONTIER which is now again Verizon because they took over in February so at some point I will have to change again to be Verizon Internet because the FRONTIER equipment won't work if I stay with them! It gets complicated but we will make it work one way or another. If y'all remember way back when it was originally Verizon then they sold their Verizon FIOS to FRONTIER and now they've obtained it back. Welcome aboard again Verizon Internet service I hope it's better until I can move away from all of it.

    I have been without Internet service for 17 days. i can't get the right type of fix. the service to…read morethe Box at the street is broken. I have had 3 techs out to drop a new line to my house from the street, no matter how many times the tech shows that the problem is before that line they keep sending the same bs techs. Today i get a message "we've done some work on our side and results show you can resolve your serivce condition..." I pressed reset the fiber connection in the garage. knowing that it would not work, it did not work! I have a tech coming out tomorrow. and i am sure that they will leave saying the same thing, it is in the connection before your line, there is nothing that i can do. Today is 6/26 - the internet dropped 6/10 - IT HAS BEEN 17 DAYS Horrible service, there is no way to get a person that can actually assist and escalate. they will not transfer to a manager. it is ridiculous.

    Metro by T-Mobile

    Metro by T-Mobile

    3.0
    (2 reviews)

    We have 2 plans with metro and have always received okay service, Since coming to this location…read morewe've been extremely happy. The representatives at this location have been kind and professional, they've made our experi with metro an excellent one and I don't plan on changing our providers.

    I have been a loyal Metro PCs customer for over 12 years and have had no issues or complaints until…read morenow... About 1 year ago I went into this store on Euclid and Philadelphia in Ontario and was greeted by one of the employees. I stated that I am a loyal customer of 12 yrs and I would like to bring on 3 new phone numbers to Metro (my wife and two teenage boys) and of course they were happy to hear that. This is when I bought 3 new phones and activated service for them and walked out of the store happily. Only to have my wife explain that her phone was not working ie: not receiving all texts and phone calls, apps staying on and music randomly playing at 1am when the phone hasn't been touched in several hours amongst other issues. I brought this to the attention of Metro customer service (in November when I was notified by my wife) at which time they instructed me that the phone has a 1yr warranty with the manufacturer and the Assurant insurance was still valid, so they would process a claim on my behalf. I left the store only to get home 25mins later and received a call from this franchise rep and she stated my phone has been refurbished (not true) and they couldn't continue the claim due to this. At which point I called customer service back and they informed me that I should try the 1yr manufacturer warranty with Samsung, called Samsung and they stated they would need my phone for more than 21 days before I could receive a new one (unacceptable). As this was not an option for me and my family I called Metro PCS customer service back. They in formed me I should go back into the store and have them try to process another claim, at this time the representative from the store I bought the phone at informed me that the phone isn't a Metro PCS device, hmm 1st refurbished and now not a Metro PCS device. I have followed up on this consistent problem for 7 months now only to get the run around from all sides pointing the finger at each other like they are the ones to resolve it. I have spent 50+ HOURS on the phone with customer service and have wasted time and gas going back and forth to this store location, have asked several times to have a manager from this location to call me back to resolve this issue and nobody ever calls me to assist. I have been BEYOND PATIENT with this store and it has gotten me nowhere, here we are at the 1 year marker and have been paying for a service that I have not received from day one. I have nowhere left to go with this as the corporation, the franchise and the insurance company are all useless and refuse to communicate to each other to help me figure out a solution. So this is what's going to happen going forward. #1- I will be reporting them to the FEDERAL COMMUNICATION COMMISSION (FCC). #2- I will be serving the corp with a small claims case and obtaining council to recoup the financial burden this has cost me. #3- I will be giving my hard earned money for 4 phone lines to their competitors #4- I will be sending emails and physical letters to their PO box at the corporate headquarters in Dallas TX #5- leaving as many negative reviews on all platforms including all social media platforms Mind you all of this could have been avoided by just taking care of the customer. Or at least communicating with a loyal customer. Damn you Metro PCS you have caused me nothing but grief for the last 12 months

    Mad Science Tech - mobilephonerepair - Updated August 2026

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