Spoke to a service rep today (Amanda) There's been an…read moreoutrage all day. She say "and?" I then again ask when will service be restored, there is an outrage. Again, "and?" Service is still not restored, and not sure when. It's an hour and a half past when she told me it would be restored. I haven't had anything bad to say about frontier. It can lag a little sometimes. But this rep was downright rude.

I have been without Internet service for 17 days. i can't get the right type of fix. the service to…read morethe Box at the street is broken. I have had 3 techs out to drop a new line to my house from the street, no matter how many times the tech shows that the problem is before that line they keep sending the same bs. Today i get a message that they have done a few things and i should be able to reset the fiber connection in the garage. knowing that it would not work, i did the reset. I have a tech coming out tomorrow. and i am sure that they will leave saying the same thing, it is in the connection before your line, there is nothing that i can do. Today is 6/26 - the internet dropped 6/10 - IT HAS BEEN 17 DAYS Horrible service, there is no way to get a person that can actually assist and escalate. they will not transfer to a manager. it is ridiculous.

Finally after weeks of interruption FRONTIER service tech came out after two DVR's failed neither…read moreone working so technician updated updated the Wi-Fi Internet with a new router and Eero wi-Fi extender upstairs and downstairs because the house is 3600 sq feet. Long story short the initial router was the wrong one installed so it just caused havoc with my Internet and reception it was not compatible with everything else in the residence. Had a second technician out that is more of an expert in this field with sound and visual and installed a new router that is compatible with the Wi-Fi extender and the TVs and everything else electronic. In a nutshell everything is communicating correctly with everything in the residence like it should be. I really hated being unplugged from TV but it's all up and running now. The rest of the TVs are streaming this is a 65 inch that doesn't have streaming on it yet and when the DVR goes down it mostly interrupted several TVs. So 5 TVs are back up and running. Best Buy next week for a new 65 inch streaming TV to get rid of FRONTIER/Verizon boxes. Thank you technician you know who you are! I was going to post his name but he did not want to be recognized since he had to clean up the mess from the prior 2 employees from FRONTIER which is now again Verizon because they took over in February so at some point I will have to change again to be Verizon Internet because the FRONTIER equipment won't work if I stay with them! It gets complicated but we will make it work one way or another. If y'all remember way back when it was originally Verizon then they sold their Verizon FIOS to FRONTIER and now they've obtained it back. Welcome aboard again Verizon Internet service I hope it's better until I can move away from all of it.

I wish I would've read these reviews Frontier is the worse…read moreservice e er Don't even consider them

Tony knows what he's doing. I'm surprised that he doesn't have more 5 star reviews. He can hook…read moreyour business up with the right phone service. If you place any value on communication, this is your guy! Thank you from one small minority owned business owner to another!

From the owner: We are all about telephone systems installation. data cabling. telephone Jacks if needed…read morewe are also working VoIP systems throughout a third party company, very reasonable prices and no contract required. Note: no computers repair

I met Jim yesterday and had a possible project for him. I was pleased with his knowledge and skill…read morein the ever changing voice and data services field. He was able to suggest a logical workaround.

From the owner: Internet Service Provider agent and telephone systems sales. We provide telecom auditing, inventory…read moreand service options to small, mid-size and enterprise businesses.

First and foremost, in any business I walk in, it all begins with CUSTOMER SERVICE, came inside…read morelast night, was greeted, assisted and felt relaxed, not like a car salesman, but we felt comfortable, young lady named Krystal listened to us, explain what our options are, very kind and respectful that we wound up switching our carrier to T-Mobile, saved some money and helped setting up our phones, not once did I felt uncomfortable, it was great experience and would be recommending my people's to them , Thank you Kristal Thank you T-Mobile Store T-Mobile 9704 101 N Euclid Ave Ontario CA 91762-3510 Sales Rep #:****995

Worst t mobile service and experience I've ever had. The lady has the worst attitude and the guy…read moregave us a last minute help without really acknowledging anything.

After having a terrible experience with a product forwarded to my business select account from the…read morecorporate office, I entered the Vineyard Store and was blessed to be assisted by a young lady named Lisa. She was able to save me money and connect a second device for somebody very important that's a client of mine this evening. Because of Lisa, they will have access to PlayStation's videos And movies during their transportation services. Thank you so much, Lisa.

Customer service is just going down! Brisa & Verenice were working tonight/ I was ready to purchase…read morea phone but Verenice had the worst attitude - I don't get it. It was going to be an easy sale- I was in there for no more the 15 min. I hope next time you guys get Brisa, she seemed very sweet helping the other lady :) - I was giving 2 stars but I'm shook other's experienced the same!

Excellent service!!! Joseph, the owner is extremely quick to respond and even called to explain…read morethe repair options and specific arrangements. If you need your computer repaired this is the place to go! From the moment I put in my online inquiry through the Yelp message system, I felt at ease and was told what to do before bringing in my computer, what the possibilities are and a quick pricing quote. I still can't believe how quick the water damage was repaired on my MacBook Pro, a lot quicker than I expected. I was prepared to lose my data but he managed to repair the motherboard and there were no data loss at all! Also, the price is reasonable and affordable compared to what Apple store quoted me which would have resulted in data loss. Joseph, you are a lifesaver!!! I would highly recommend using Mad ScienTech for any computer repair needs. ANY. 11/10 in my books! I can't stop telling you thank you! If I'm experiencing issues with my other computers, this is the first place I'd go!

OK I have used Mad Science Tech for years now and he is amazing. His prices are great and he uses…read moregenuine parts. If they are available to repair anything we repaired laptops with him, phones iPads, and probably other things I forgot it at this point, but he always comes through. He's very honest so if he really can't repair some thing, or if the Repair would cost the same amount as the product new, then he will let you know which I respect so much. He is literally the guy to call for any tech needs you may have. I have his number saved on my phone and I know I have a couple of jobs pending for him as well. Call him if you need anything you won't regret it.

JAIR SANTANA assisted me today. HE IS ABSOLUTELY AMAZING! TEN STARS!…read moreKind, understanding, knowledgeable, professional and most important to me was his patience!!! Had a disappointing experience with the Haven Ave. #154D store. Don't go there. Came to see if I could get better help with my concerns at the 4th/Vineyard store, and left there feeling so satisfied and worry-free! Go see JAIR SANTANA on 4th & Vineyard, you won't be disappointed!!!

Poor service, bad inventory system. Called in and they told me they have the phone in stock. I…read morecame and waited to purchase phone...after waiting 30 minutes they said I can't just buy the phone in person. I need to buy it off the app, then by the time I ordered it, it was sold.

5/12/23 at around 12:40 pm I called on behalf of a patient in a rehab center to ask questions…read moreregarding a phone. The worker on this shift was very rude and hung up the call as I was explaining the situation of the patient trying to get a phone. Horrible service. You guys need new staff, or train staff to have better customer service.

I came in with a broken phone and the ladies helped me and were very nice. They helped me choose…read morethe right phone since I wanted an upgrade from my previous. I was given an option for the cases n screen protector and was given a deal, I was very happy with my purchase. The employees were very kind two ladies and two males and all welcomed me and offered me chips and water in the sunny weather.