I am a disabled Vet who is also tech impaired ! I needed to print out a VA Benefits form and was…read morereally struggling. Jahayra Sanchez the store manager noticed my difficulty and came over and got the whole job done quickly and efficently ! THANK YOU, JAHAYRA !

FEDEX Customer beware!! FedEx is a fortune 500 company that…read moreis predicated on large domestic and international shipping orders. If the corporations have a problem, FedEx will pay attention to their issues. If you're a little guy you're screwed, aka me. Eight days ago I shipped a parcel to have it overnighted and paid 100 bucks to do so from this venue. The next day I received a email stating that my shipment will be delayed, and not delivered until Friday, so much for the overnight expense. Then I was told my parcel was delivered, however, the intended recipient tells me they have not received it nor has anybody in that office. FedEx now tells me they have opened up an investigation, which they have now closed with no explanation or refund to me, moreover, I'm told I can call customer service, all you will get there is either Haji or Muhammad from Pakistan with whom you cannot understand a word they speak. ( this is intentional on their part ) I am now out $312 plus $100 for shipping & no my only recourse is Yelp and Google review plus fill out a claim on their site that will never get answered. TAKE NOTE! I full on support the vandalization and sabotage of their unattended trucks.

The service could've been much better. I should've just been…read moreeducated on needing more tape on my return. Instead of charging for a small thing. 1" of tape. lol

I was in need of a return of an appliance that was mailed out in a very soft unstable original box…read moreand so of course, it needed to be sent back. Thinking I had to go a farther distance, I was glad to see this branch which is inside the little private pharmacy on Country Club, which you can reach from the light at Harris. It is very close to Sun City too. They are on the same block as a meat market and Cups Cafe. The staff are immediately welcoming visitors and within a few minutes the young man had confirmed my QR return code on the authorization. From now on I am going to brave this crazy parking lot because there are some great places in here. Tea and Tea for potstickers and smoothies, Desert Brewery, Cups and Angel View.

My boyfriend and i run an online store where we sell lots of collectibles, skateboards, clothing…read moreetc. I'm constantly have to ship out different items and Postal Connection has been SO amazing with helping me ship everything with NO problems. One time I had to ship out a wresting mat which seemed impossible for me to find a box for and the Postal Connection clerk at the Indio location helped me find the perfect box no problem. AMAZING customer service from that young man along with everyone at the La Quinta Cove location. I know they have had some new hires which have been super sweet along with the Owner who gave me such good customer service i continue to come back to that store. I am in and out whenever I do have to ship anything and it's literally the easiest process.

The owner's response to my previous review is a perfect example of the kind of service I have…read morereceived at this store. I did not "become disruptive," but simply stated that fee was not reasonable and I wouldn't pay it. The clerk then told me to leave and never come back. Talk about an out-of-proportion reaction. The documents were in fact NOT scanned to my email, so the service was not provided. (I went to the library and scanned for pennies after I left this store). And the price is not clearly posted, should absolutely be stated up front to the customer regardless, and is TOO HIGH. $1 *per page* to scan a document is not reasonable. So, blaming me for an interaction I behaved appropriately in, and in which your staff person was reactive and rude, when you weren't even in the store, and going so far as to post that false accusation here, is all wild behavior. Just take a little accountability for your staff member's behavior and maybe reflect on the price you are charging for that service.

Visited this location after having a passport appointment with USPS unexpectedly cancelled. Went…read morein to take passport pictures of my daughter and staff was very patient and kind, made the process enjoyable and positive.

Went in 10 mins to close and they helped me quickly, efficiently, and with a smile on their faces…read moreeven though it was closing time! Highly recommend for quick fingerprinting and mailing services!

This is a terrific little place with a very friendly staff, and they give a special discount to…read morepeople who live in Sun City like myself. I can highly recommend them and will certainly be back with my shipping needs.

The man behind the counter was the rudest customer service representative I have ever encountered…read more I ordered from Amazon and this was a store that I should have been able to receive my package and pick up the package without any cost. Well first time I have ever been told no you can't have your package unless you have an account with us. It costs $3.00 to open an account and $5.00 to give you your package !!!! $8.00 for a ONE TIME probably never going to use this service ever again as I am a full time RVER and I travel most likely would not be back here in Palm Desert California for years. I have had packages delivered to other postal annex stores and no one has ever told me to pay to pick up a package especially since Amazon lists this store as a business to use for delivery. No mention that there would be a charge to pick it up. Plus his attitude was he was doing me a favor to let me breathe his air in his store. People like him should not be in business that serves the public. Avoid this place like the plague it stinks I hope this review makes 10000 people give the business to some other store. Now I have to wait to get a refund IF he even returns the package as I instructed him to. The owner has a valid point I was under a false assumption that this store was like all the other drop off stores that amazon tells me is a place where I can pick up a package free from any fee. If I came back to your store and you allowed me to pick up the package without having to open an account I will most definitely revise my elite review. I can do so Monday morning 02/17/25 I was willing to go back and pay the $5 or $8.00 so I could get the items I paid for. However Dave told me he sent the package back. Now I have a nightmare trying to get amazon to refund my money. These people who own this place should not be in business they are incompetent and rude

Staff is friendly and helpful! This will definitely be my go to place for shipping needs!read more

Needed a signature notarized at 2:00 pm today and was told they were eating lunch in the back and…read morewasn't finished eating yet and to come back in 20 minutes. Went grocery shopping and came back and they said they weren't finished eating. They said we were welcome to wait. Finally got my paper notarized. That person needs to be fired or at the very minimum retrained.

I love going to Postal Palm Springs!!! The people that work…read morethere are always SO nice and helpful! The prices are great and they also have fun other things like games and stuff that they sell. And they are also very professional and they always make you feel very welcome to be there and will help you with anything. They have even opened the doors for me before carrying in a package. I highly recommend them for any postal services. I use them all the time! I can't say enough good things about this place!

I mailed a book to a friend in Paris, France and it was received in 6 days! Steve was so nice…read moreand took the time to research the best shipping method available. What a pleasure it was - my confidence has been restored, Thank you, S.Foster

Great customer service and they offer everything you need. I definitely recommend them to anyone…read morethat needs office work done and postal service

Jeff and Richard at Post N Ship in Palm Desert are always polite, kind, and friendly. They handle…read moremy packages with care, double-check things when needed, and are always very responsive. I really appreciate their genuine service and recommend em!