Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

Update my review. I received a call that repair should have checked the settings on battery care…read more They would like me to come in for a refund. Now that's awesome customer service. This was at Walmart in LA Quinta.

I was devastated when my iPhone 14 Pro Max fell and the back cracked badly! After exploring and…read morecomparing several recommended repair shops, I decided to go to "I Fix And Repair" Store located inside the Walmart Shopping Center at 79295 Hwy 111, LaQuinta. As soon as I walked in, George warmly welcomed me with a smile and provided exceptional assistance. He addressed all my queries and exceeded my already high expectations! I am extremely satisfied with the outcome! The store is tidy, well-equipped (offering a variety of new and old iPhone/Android items), provides top-notch service, quick repairs, and fair prices! What an amazing place with fantastic people and service! I'm a Customer for life! Thanks George!

iPhone 12 Pro Just…read moreamazing. I surprised one of my friends who lives in DHS and slept over one night. I woke up today morning to find out my phone isn't working. The screen is black and I tried everything I could think of and online. I was planning to head back home and decided to contact Victor for a quote. He responded quick and answered my questions. I was a bit skeptical at first because I never done this before. Once we got there, Victor was friendly and his presence makes my anxiety go away for a bit, hahaha. I explained the situation with my iPhone. Then he said he'll be back in 30 min to see what's happening with my iPhone. Not even 30 min, he came back less than 10 min. I was shocked. My phone came back to live like nothing happened. I thanked him for even a minor thing like this. Truly grateful. Thank you, Victor!!

Fast service, friendly, let me know if there is any issues with the replacement to come back, gave…read moreme a free screen protector! Highly recommend!

Having 'a guy' who can fix phones and other crucial gizmos in less time than it takes to scurry…read moreover to dollar tree and back is more than a luxury. It's like knowing where the secret rave is when you're a kid. The fact that Ronaldo works out of his home makes it all that much more exclusive. The businessman in me appreciates his low overhead, high touch service model, but once everyone knows, I won't be one of the cool kids anymore. So be judicious as to who you share this gem with, k?

Fixed my sons Xbox was ready fast and great pricing! Highly recommend for explaining what was wrong…read morewith it and also has 1 year warranty thanks A1

I came in the evening with an issue--my iPhone wasn't charging properly. I had already tried…read morecleaning the port myself a few times but figured it might need to be replaced, so I asked if they could do that and if I'd be able to get it back the same day. The tech took a quick look and said it just needed a more thorough cleaning. Less than a minute later--after about 45 seconds of work--it was fixed and charging perfectly! I was so relieved. When I asked how much I owed, he told me not to worry about it. I told him I wanted to pay him something, but he just smiled and said, "Don't worry about it, just leave a good review." So here I am! I highly recommend this place. Hopefully I won't need more phone repairs anytime soon, but if I do, I know exactly where to go. Thank you!

Took my phone to get my screen replaced a few months ago. The guy was professional and quick…read more However, I think he put in a wrong replacement because my phone runs hot very quickly. Can't use YouTube or listen to music on Spotify for long without it overheating and freezing. Do not recommend.

Hector's service was fantastic! He fixed my screen, put a screen saver on and it was less than 1/2…read morethe price that Apple quoted.

Called this place to get a quote for a screen repair and the phone etiquette of the gentleman…read moreworking with me was rather interesting. After telling him my phone model he gave me a price but I didn't even tell him what was needing to be done. What he quoted me for was not exactly what I needed. Strike 1. Then went to the store today to get the repair done and I heard the same gentleman lying to a lady stating that Bluetooth requires internet to work. Strike 2. Not a great customer service. When he went to help me I gave him the details of what I needed to have done and he began working on the phone and then mentioned for repairs its Cash Only. Why would you not say that before you start working on it and when I call on the phone for a quote. I had no cash and this place wasn't worth my time and effort get cash because at that point this place got Strike 3. Honestly, I don't recommend this place as they didn't show great customer service, didn't show me any honesty which lead me not to trust them.

This is the second time Fernando's come out to help me, he remembered the system and services that…read morehe provided from April 2023! This time he did a fabulous job again the chaos with the Spectrum modem that Spectrum text messed up and correct my connections and set up my Wi-Fi printer again! Oh, he even fixed the cable TV remote! Highly recommend him absolutely without a doubt! Thank you,

Absolutely recommend Fernando with Computer & Cell Phone repair! Phenomenal, fast, professional…read moreservice. When I first called him, I automatically got a great feeling about him just by the way he answered the phone; very polite, professional, and helpful. He genuinely listened to my concerns when I told him about the issues my laptop was having. He gave me some input and told me that it sounded like a bad hard drive. I took my laptop in for repairs; low and behold, he was correct! He ended up replacing my hard drive, but not only did he fix the initial problem- he went above and beyond by installing some extra goodies like Microsoft Office, Adobe, antivirus protection, and upgraded my RAM from 8 gb to 16 gb. All of this for an extremely reasonable price. The turnaround time for repairs was very quick and he gave me a very accurate time frame. My laptop has never ran better. Heck, it even runs better than when it was brand new! I can't say enough great things about Fernando and his services. Prior to finding him, I called a couple of computer repair places who had very long repair times, or couldn't offer me any guidance about what could be wrong with my laptop. I highly recommend Fernando. He is my official go-to IT guy from now on. Thank you for everything! -Alexis

I worked with Nick at the Palm Desert location inside Walmart and he was so professional and…read moreknowledgeable. I was having a problem with the drivers on my Microsoft Surface and was unable to retain a login to the internet and he knew EXACTLY what to do to fix it for me. For a modest fee, he took care of it and called me when he was finished to come pick it up. I can't say enough good things about him. He took care of me when I didn't know where else to go. WELL DONE NICK!!! Julie

Nick gave me fabulous customer service very thorough and gave me all kinds of ideas for purchasing…read morephone covers and replacement screen protectors! You will be thrilled and he will take care of you !! Five star service *****

On September 24th, I visited the T-Mobile store to ask about the promotion for a free line when you…read morebring your own device. I spoke with Hector, who confirmed that I qualified for the promotion but I didn't have my ID that day. I returned on September 25th, spoke to Hector again, and he verified my eligibility a second time. He helped me complete the process through the T-Life app, and I paid the $10 activation fee. I specifically asked multiple times if there would be any ongoing charges for this line, and Hector repeatedly assured me that it would be free for the life of my account. However, when I approved the line, the app displayed a $35 charge. I asked Hector about this, and he said the app wouldn't reflect the promotion but that I would not actually be billed the $35. Based on that assurance, I went ahead with the activation. When I received my next bill, it was over $50 higher than usual. I returned to the store and was helped by a kind employee (unfortunately I didn't catch her name). She tried to assist but wasn't able to correct the issue, and recommended I return when Hector was working. When I came back, Hector was assisting another customer, so I spoke with Omar(I think was his name), who I believe is the assistant manager. He tried to help, but when Hector joined the conversation, he inaccurately stated that I had added the line myself without ID. I clarified that while I visited without ID on the 24th, I completed the activation on the 25th with his direct assistance and explicit confirmation about the "free line" terms. Omar spoke with the manager in the back and told me they could only credit me for one month, and that going forward I would have to pay for the line or cancel it. This is unacceptable because I added the line based on false information given by an employee, and I have already distributed this business number to clients -- canceling it would cause major disruption to my work. When I asked to speak directly to the store manager, I was told he was "in meetings." I went outside and saw several managers casually talking and laughing in front of the store, so I went back in to ask again. The assistant manager said the store manager still refused to come out and speak to me, even after I explained I had already made multiple trips to resolve the issue. This experience has been extremely disappointing. I feel misled by Hector's incorrect information and dismissed by a manager who refused to engage with a customer about a legitimate billing problem caused by his staff. I want this matter escalated and properly resolved

Went here last night at 7:55 because I got a new phone and already spent 45 on the phone trying to…read moretransfer my eSIM. Dania was AMAZING! She fixed my issues in 7 minutes and with so much ease and knowledge. She made me in a better mood and had such an amazing attitude even though I came before closing (so sorry about that again) but I really really appreciate her! Thank you Dania!