HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

This is the second time Fernando's come out to help me, he remembered the system and services that…read morehe provided from April 2023! This time he did a fabulous job again the chaos with the Spectrum modem that Spectrum text messed up and correct my connections and set up my Wi-Fi printer again! Oh, he even fixed the cable TV remote! Highly recommend him absolutely without a doubt! Thank you,

Absolutely recommend Fernando with Computer & Cell Phone repair! Phenomenal, fast, professional…read moreservice. When I first called him, I automatically got a great feeling about him just by the way he answered the phone; very polite, professional, and helpful. He genuinely listened to my concerns when I told him about the issues my laptop was having. He gave me some input and told me that it sounded like a bad hard drive. I took my laptop in for repairs; low and behold, he was correct! He ended up replacing my hard drive, but not only did he fix the initial problem- he went above and beyond by installing some extra goodies like Microsoft Office, Adobe, antivirus protection, and upgraded my RAM from 8 gb to 16 gb. All of this for an extremely reasonable price. The turnaround time for repairs was very quick and he gave me a very accurate time frame. My laptop has never ran better. Heck, it even runs better than when it was brand new! I can't say enough great things about Fernando and his services. Prior to finding him, I called a couple of computer repair places who had very long repair times, or couldn't offer me any guidance about what could be wrong with my laptop. I highly recommend Fernando. He is my official go-to IT guy from now on. Thank you for everything! -Alexis

I have used NYPC for past several years and have always found them to be very professional and…read morealways took care of my problems. I felt so confident I told some close friends about them, and they also did well for them. Since I value my reputation I went back and checked with those friends who used their services and they said they were very satisfied. I am a writer of novels, and nothing is more aggravating than when something like the printer all of a sudden gives up on you and doesn't function correctly. I came from a business where CUSTOMER SERVICE is the key to a long term and successful relationship. They have proven this every time. I highly recommend them

Great service went in for data recovery and followed up with me every step of the wayread more

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

Johnathan at I Creative saved me from losing most of my music on my new iPhone. I turned in my old…read moreiPhone at Apple and purchased a new phone. For some reason most of my music didn't transfer. My son is a musician and I had all his recordings since 1995 and it was very important to me It was still on my computer. It seemed simple enough but none of the three escalated Apple pros, nor Best Buy nor Chat GPT was able to get my music transferred to my new phone. Finally I was able to recover everything but needed to purchase another new phone to transfer it to. Johnathan gave me a really good price on buying out my phone and at the end of the day I was very grateful and happy. I had spent so many hours working on this issue before finding I Creative

Jonathan was so helpful especially in 2020 getting ready to replace some computers. Definitely…read moregonna follow up with Jonathan.

The Computer Whiz did a great job of copying all my files from my laptop to an external harddrive…read morewhich I provided .... And in a short turn around time

I am no techie so I leave my device monitoring and security to Jonathan and staff at Computer _Wiz…read morePalm Springs . Been with them for 5 years. No fuss, no muss!

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

A+++ Add pictures! And how-to videos! Apple pay needs to…read morebecome available. Also, make a collage of the toons downstairs.

From the owner: Computer Repair, Virus / Malware / Spyware / Trojan Horse Removal, Data Recovery, Hardware…read moreUpgrade, SSD (Solid State Drive), HDD (Hard Disk Drive), Software Updates, Troubleshooting, Mobile Device Repair, Cell Phones, LCD Screen Replacement, Digitizer Assembly, Root Phone, Custom ROM, Network Unlock, FRP Unlock, Jailbreak, Login Bypass, Password Reset, iPhone, Samsung, HTC, Google, Microsoft, LG, Verizon, Sprint, T-Mobile, AT&T,

I was having issues setting up an all-in-one computer with two monitors. Best Buy told me it…read morecouldn't be done. Dennis at EggHead solved the issue and he was so kind and helpful! Thank you, Dennis!

On May 20th I had egghead software come to my home for an estimate on cameras. Unfortunately I…read morenever heard back from them. I initially contacted the company because it's run by a veteran and my son is a veteran as well. I hate to give a negative review to a veteran owned company but I think they need to hear the truth and work out their problems. I am amending my review. The owner Dennis called me immediately and apologized. He was extremely nice and very apologetic. He could not have been more forthcoming about this mistake, took full and complete responsibility of his employee's lack of response, and offered numerous times to rectify the situation. Dennis did the eight thing and this is especially important as a business owner. Thank you for reaching out.