HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

Yelp review for my Mom in Cathedral City..senior..clean, prompt, courteous, knowledgeable,…read moreanswered questions..fair price.

John with Computer Troubleshooters is great. Highly knowledgeable at keeping your computers not…read moreonly up and running but protecting them from all the junk out there. Highly recommended for residential and small business customers looking for a honest and dependable IT solution. He does everything from computer repair to every day monitoring with his extensive suite of IT solutions.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

I couldn't be happier as my 2011 MacBook Air is now brand new!…read more The service I received was awesome! Friendly, Quick, successful. The cost way less than the work done. I cannot recommend the Mac Spot any more highly. Check them out when your computer is full of viruses, won't update software or runs too slow. So much better than wasting a day off at the Apple guru appt.

After trying to update my computer, I had a complete computer meltdown. Jon was able to backup my…read morecomputer and have it up and running in two hours!!! Jon is a true pro and someone I would strongly recommend if you are having computer issues. bg

Terrible service, I've tried to sell my computer there for over a week now I've wasted gas coming…read moretwice to be told the owner isn't there and he "should" be back in a few hours. Everytime I call it's the same excuse and run around I would never recommend buying or selling anything here. UPDATE after two weeks of wasting my time the owner finally gave me a rude response because I took it to yelp! What a loser

John was absolutely fantastic! I called him in a total panic over an issue with my work computer,…read moreand he came over on an emergency call without hesitation. What felt like a major disaster to me turned out to be a quick and easy fix thanks to his calm, professional approach. He explained everything clearly, reassured me, and had me back up and running in no time. I'm incredibly grateful for his fast response, expertise, and genuinely friendly attitude. Truly top-tier service, highly recommended!!!! Thank you John (:

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

Mark & Dominique had come to our aid before regarding my wife's laptop. This time I needed help…read morewith transferring information from an old computer to a new one. This was an urgent matter and they responded. They picked up both towers on Friday and brought them back on Monday morning. The problem was resolved and I could SEE all of my files and my contacts. WHEW!! It is scary not being plugged in if you know aht I mean.

I have used NYPC for past several years and have always found them to be very professional and…read morealways took care of my problems. I felt so confident I told some close friends about them, and they also did well for them. Since I value my reputation I went back and checked with those friends who used their services and they said they were very satisfied. I am a writer of novels, and nothing is more aggravating than when something like the printer all of a sudden gives up on you and doesn't function correctly. I came from a business where CUSTOMER SERVICE is the key to a long term and successful relationship. They have proven this every time. I highly recommend them

Great service went in for data recovery and followed up with me every step of the wayread more