My wife and I were in Palm Springs for a few days when my computer went on the fritz. I called…read moreJason because his name is on the company (a sign of confidence in ability) He said to bring it in, and I was hoping to get it back in a day or so. He called me within an hour or so and told me it was ready (couldn't believe it) I picked it up and thought that was the end of the transaction, but he called me later that day and asked how it was working (amazing follow-up) He again reached out to me the following day with some helpful information should I have additional problems (it's an outdated computer) I spent my life in the hospitality business and I know exceptional service when I see it. Jimmy

Jason Built my PC back in February of 2026, my PC looks and feels amazing. The turnaround time was…read moreonly 2 to 3 days. Us gamers know what it's like to not have your PC, so getting it back fast was a plus. He is super knowledgeable and very professional. Even now if I have questions about my PC, he is very quick in response to answer any questions I have. Having someone like that in the valley is amazing. Thanks again Jason. Check him out for all your PC needs you won't be disappointed.

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

Mark & Dominique had come to our aid before regarding my wife's laptop. This time I needed help…read morewith transferring information from an old computer to a new one. This was an urgent matter and they responded. They picked up both towers on Friday and brought them back on Monday morning. The problem was resolved and I could SEE all of my files and my contacts. WHEW!! It is scary not being plugged in if you know aht I mean.

John was absolutely fantastic! I called him in a total panic over an issue with my work computer,…read moreand he came over on an emergency call without hesitation. What felt like a major disaster to me turned out to be a quick and easy fix thanks to his calm, professional approach. He explained everything clearly, reassured me, and had me back up and running in no time. I'm incredibly grateful for his fast response, expertise, and genuinely friendly attitude. Truly top-tier service, highly recommended!!!! Thank you John (:

Terrible service, I've tried to sell my computer there for over a week now I've wasted gas coming…read moretwice to be told the owner isn't there and he "should" be back in a few hours. Everytime I call it's the same excuse and run around I would never recommend buying or selling anything here. UPDATE after two weeks of wasting my time the owner finally gave me a rude response because I took it to yelp! What a loser

Been here once before, and couple times at their other location. I'll be back again since they done…read morea great job with my equipment in the past

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

I have used NYPC for past several years and have always found them to be very professional and…read morealways took care of my problems. I felt so confident I told some close friends about them, and they also did well for them. Since I value my reputation I went back and checked with those friends who used their services and they said they were very satisfied. I am a writer of novels, and nothing is more aggravating than when something like the printer all of a sudden gives up on you and doesn't function correctly. I came from a business where CUSTOMER SERVICE is the key to a long term and successful relationship. They have proven this every time. I highly recommend them

Great service went in for data recovery and followed up with me every step of the wayread more

The Computer Whiz did a great job of copying all my files from my laptop to an external harddrive…read morewhich I provided .... And in a short turn around time

Simply the best - hubby and I are seniors that truly don't have knowledge about our computer -…read moreJesse and Jonathan and staff are always there for us - by phone or personal calls.

I took my broken Lenovo there. They quickly diagnosed the problem, ordered the parts and made the…read morerepair. I am totally satisfied.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

I LOVE DEVON!!! He is a WIZ at computers and helps me…read moreunderstand how to do things better than anyone I ever used before. He will be my computer guy for life!! He is professional, and I LOVE that when he was working on my computer...he also pointed out great tips on how to use Google more efficiently. I learn a ton when ever I am around him Highly recommend to anyone. And all the other yelp reviews are correct...he doesn't charge you and arm and a leg....he deserves more than he actually charges. He always goes above and beyond ....customer service you just don't see anymore these days....

Devon is fantastic. Our laptop was taken over by a virus which wouldn't allow us to do anything,…read moreeven in safe mode. He was able to remove the hard drive and clean it without losing any data, all for a very affordable cost. He went above and beyond, setting up our laptop with the software needed to keep it clean and safe. We HIGHLY recommend him!

Don't bother. He cancels appointments, reschedules and then disappears. No phone call doesn't show…read moreup. Nothing.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.