HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

We had a network crisis and I reached out to WesTech MSP through Yelp. They responded VERY rapidly,…read moreand I was super impressed with their willingness to to a single "one off" type of repair/service call, without an annual service contract. Certain other companies are reluctant to offer such services unless they have you as a client for the entire year. We are not a company who requires an annual contract at this time, so needless to say, I was thrilled to discover that Victor was willing to offer his services to us on an "as needed" basis. What a comfort to have these guys in my hip pocket for just such emergencies. Thanks, guys. Much appreciated, and highly recommended.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

Contacted Josh for a computer startup issue. Took a little longer to complete than I would have…read moreliked, however job was completed and all is well.

He was very knowledgeable and helpful with my computer problems.he showed up on time.read more

From the owner: With 20 years of IT experience, I specialize in delivering personalized, affordable solutions with…read morea focus on router WiFi setup/security, ensuring your systems stay connected securely. My expertise as a system analyst, NOC engineer, PC support specialist, and integrations manager enables me to provide top-tier tech repair, printer repair service, and computer repair services. I also offer expert home network installation.

Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

What a guy!!! Quickly responded.....Excellent service, fixed me right up…read more.... 5 stars!!!!

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

While Did not provide the particular specialty service I was looking for, he gave me great…read moreinformation over the phone and was very helpful. After we hung up, I received a text from the person i spoke to with a link to a place that did provide that service and a link to their youtube page. Above and beyond, very impressive. Would recommend, as they obviously care about their customers and end result.

I highly recommend Troy at Hi-Tech! My computer started having major issues, and literally with a…read moreblink of an eye, he knew the issues and addressed it immediately. He kept me updated throughout the entire process. And he's honest about things. Definitely will come back for either a new build or future issue. Thanks again Troy. Appreciate you.

We were on a search for an aerosol can of spray-air for cleaning. D.Y.I. was all out, but they…read morereferred us to NetworkIT. We easily found it and parked on Bartlett to avoid the Pine Knot parking fun. The owner was 'Johnny on the spot' selling us a can for $12. (Mountain Prices, we're used to it) He was kind and professional, but my favorite part of our visit was his housekeeper. She is about 36 inches tall, a hard worker and pretty proficient with a wet swiffer. She's greeted us back and told us she helps her grandpa "...because he's old". What a cutie! :) Btw, canned air worked like a charm and we are back in business! Thanks NetworkIT

I would not ever call this business again. I spoke to the owner on the phone he seemed very nice…read moreand knowledgeable. We made a apointment for 9am sat and he never showed up. I called and texted and never got a response. So he goes in the beware of losers category Things happen but business at least call and let you know. Still have never heard a word! Very disappointing. .

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.