Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Kai was simply amazing! Thank you for taking me in as a walk in for services. Her handwriting is…read moreamazing too! This facility is lucky to have someone like her!

This is such an amazing location. The customer service is outstanding. I had additional amazing…read moreservice and wanted to recognize Jessica who gave me great information on my returns and my items being mailed she went above and beyond very considerate also very time efficient and empathetic. She is awesome and an asset to the company. Please recognize her. It's also a great location I always get everything done here!

Just when I thought this location couldn't get any better, they once again exceeded my…read moreexpectations! I had a large package to drop off and was assisted by Ali both over the phone and in person. From the very first contact to the final drop-off, everything was handled perfectly. Ali provided clear, concise instructions and truly went above and beyond to help with my oversized item. His professionalism, kindness, and attention to detail are unmatched. This location consistently delivers exceptional customer service, but Ali in particular stands out. He is caring, efficient, knowledgeable, and genuinely invested in helping customers. It's rare to find a business that feels this trustworthy -- I don't even feel the need to ask for a receipt because I know I'm in good hands. As a small business owner, having a dependable place for shipments is invaluable. They also accept pre-labeled Amazon returns incredibly easy -- especially compared to the long lines at other shipping stores. This team is an absolute asset to the community, and Ali is a huge reason why. Highly recommend!

I get my items delivered here sometimes and I wanna let you all know that Ali is such a very nice…read moreguy. I requested 7 - 49ers ID holder and it was there within a few days. Awesome service!

I want to use their services but I cannot get an address. I went looking for them believing they…read morewere open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies.

After speaking to the business owner, I believe it was confirmed one of their employees did indeed…read moresteal my package, and Gisela at the front desk lied about it not being there. It would explain why she was so nervous when I spoke to her. As for the business owner's response, my review is going to stay up due to unprofessional employees, and packages going missing. Also the above employee claimed to be the manager everytime I asked to speak to the business owner. That is very strange. I was lied to that the package wasn't there when I went for pick up, and it has been confirmed that it was there. Yes this is documented, I don't need to be threatened. I asked the owner where it went after it was left there, and received no response. Then after I spoke to him about it, and the employee again on the phone, it was re-shipped out to someone else and signed off by a Noah. This is the first time a package of mine has gone missing from an establishment, and all the strange behavior that ensued after when trying to pick up and locate it- would be incredibly frustrating. Thank you.

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

A place where you can actually just get one or two copies or printouts from. They do not only do…read morelarge orders. Staff is polite too

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

This Postal Center Plus store is the absolute Best. I have…read moreused this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied.

John & Nick at Postal Center USA were a big help for me today. I had an oversized return that they…read morehelp me get packed up and shipped at the most affordable rate available. The new ownership has updated the aesthetics inside this local mail center. They offer many services to the community like, private mailboxes, passport services, shredding, notary and offer rates from all the major shipping companies around. They take the extra step to offer a great customer experience. I will continue supporting and recommending this small local business.

I called this location to ask a simple question about my U-Haul reservation after there was a…read morechange made. The woman who answered the phone was extremely disrespectful and unkind. I was just looking for clarification, but she clearly seemed unhappy and treated me like an inconvenience. Customer service matters, especially when people are already dealing with the stress of a move. Management should really reconsider who they're hiring and how they're representing the business.

I live a block away! Awesome place for mailing stuff!…read morePeople are great! Service, value for your money.

super convenient spot! I live around the corner, we always go to drop off our nespresso pods to be…read moreshipped out. We have also had things notarized and pages printed. Everyone is very friendly and helpful. Any chance to get to support a local business is always a plus!