Spring Lashes & Brows

Certified professionals

Available by appointment

Hailey is great! Went here to have my eyebrows done, and she recommended it lighten them a little…read morebefore doing new color. She was able to help me with that service as well! Now that they are all done I'm extremely happy with them! Hailey is VERY thorough and cares about the smallest of details. She always checks shape and color and is very meticulous. I highly recommend!!

Hailey is a true artist! I got my eyeliner done by a different artist earlier this year and it…read moredidn't come out as nice as I had hoped. I went to Hailey for a correction and I was so blown away by the results that I had her correct my eyebrows and do a lip brush as well. She basically gave me a 5 star makeover. Hailey takes her time and is such a perfectionist. I was hesitant about getting the correction done since my original tattoo did not turn out well but I am so glad I saw Hailey. I have a brand new face because of her!

3.2 mi•Little Saigon, King and Story, East San Jose

Nano brows & lash line enhancement

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Nano combo brows

Beautiful You

4.6(839 reviews)

I was looking for a go-to lash artist since moving to SJ & Nina is definitely that girl!…read more I tried douyin style lashes (I normally get volume wispy cateye) & they turned out so pretty! She took the time to explain what would look best on my eyes without compromising my lash health. I see many reviews about Nina's work on eyebrows but she is definitely skilled in lashes too esp if you're looking for douyin style!!

This review is long overdue! I've been going to Helen for years, and she never disappoints. Every…read moreset of lashes she does is beautiful, and the retention is always amazing. Her customer service is exceptional--she's friendly, professional, and always makes me feel comfortable during my appointments. There have been many times when I've shown her inspiration photos, and she has recreated the look perfectly, often exceeding my expectations. Booking an appointment is quick and easy, which makes the entire experience even better. The only thing to keep in mind is that the plaza has limited parking, so I recommend arriving 15-20 minutes early to give yourself enough time to find a spot. Overall, I can't recommend Helen enough. If you're looking for a talented lash artist with excellent customer service and reasonable pricing, she's definitely the one to go to. Set prices are also very affordable, making it easy to maintain your lashes without breaking the bank. I wouldn't trust anyone else with my lashes!

Committed to satisfaction

Douyin lashes

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Nano hairstrokes

Moon Lashes & Brows

5.0(34 reviews)

2.6 mi•West San Jose

Certified professionals

The positive reviews do NOT lie! I used to go to cheaper…read moreplaces to get my lashes done for special events, but I would usually end up removing them by the end of the week because they were uncomfortable. I decided to give Zoe a try, and I'm SO glad I did! Zoe did an excellent job with my wispy lash extensions! They are beautiful, lightweight, and so comfortable that I honestly don't even feel like I'm wearing extensions. They really enhanced my eyes and complemented my face so well without looking overly dramatic. I'm extremely happy with the results and will definitely be coming back to Zoe for my lashes! Highly recommend her!

I'd never gotten my eyebrows or lashes tinted before, and as I was graduating college I wanted to…read morecelebrate my achievement and spoil myself. I am so glad I did, and I'm so glad I chose this place! Calming atmosphere, gentle application, affordable and looks amazing! It's been about a month and a half since I got them done and while the lash perm is gone, the brow tint is only now starting to fade. Highly recommended :)

Anime lashes by Zoe

Lashes by Zoe

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Lashes Extensions By Zoe!

Betsey Nguyen Permanent Makeup & Beauty

4.8(83 reviews)

1.5 mi•Willow Glen

•$$$

okay... for everyone who is on the fence of getting your eyebrow done and/or still doing research…read morefor the 19th months , let me tell you that I share the same sentiments for Almost two years. I went through countless pictures on every social media you can imagine searching for the perfect "brow-mate". Well I finally came across Betsey's website and saw the diverse profiles and the natural outcomes. I decided to pull the trigger and it was one of the best decision ever! Just look at that! She made magic!! Thank you!!!

I love looking at my brows thanks to Betsey!…read more Betsey is my Fairy Brow Mother and blesses my brows with her talent. I love how she's so gentle and makes sure I'm comfortable throughout the entire session. The session usually goes by quickly because she's so easy to converse with. Whenever she's done working magic on my brows, I get many compliments on them. I love how detail oriented Betsey is and how she's able to create brow shapes that look amazing on my face.

After (way natural for everyday wear). Ugly phase for about 1 week then this pop up

Healed combination

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Microblading + Manual Shading

Allure Studio And Academy

5.0(7 reviews)

0.0 mi•Rose Garden

This is the best place ever since I stared doing my brows. The lady was a professional, she…read moreexplained in details of steps that she did for me. My friends gave me great compliments, and of course I would recommend them to visit this studio. Thanks so much Uyen!

Since I have natural long lashes I was so afraid of putting fake lashes! But they make sure to take…read moreof me everytime and my lashes still looks amazing after I take their lashes out. Always recommend her to anyone who wants lashes and eyebrow done! The best in the Bay Area.

Lash extensions

Lash tint

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Lash lift

Sayoki Studio

Certified professionals

I booked my bridal makeup with Sammy at Sayoki Studio. She was absolutely incredible to work with…read morefrom start to finish. She took the time to understand my olive skin tone and worked patiently with me through multiple consultations to nail down exactly what I wanted for my wedding day. Her makeup application was flawless and held up beautifully, even after 14 hours of wear. When my hair didn't turn out as expected the morning of the wedding, I was pretty distraught. Sammy jumped in without hesitation to fix my makeup and make sure everything was perfect before the ceremony. Her kindness and support during that stressful moment meant the world to me and helped me get back to feeling excited about the day. I couldn't recommend her more!

I love Kayla! I have gone to her twice now and have throughly enjoyed the work she has done with my…read morebrow shaping. She is really good at balancing the brows and keeping your shape natural as requested. Pricing is good as well. I prefer a simple wax for my brows to keep them clean. I go every 4 weeks. I found her through yelp and really glad I did. I was looking for someone to do my brows in the bay since I recently moved from out of state.

3.3 mi•Loma Linda, West San Jose

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Cindy Pro

4.8(187 reviews)

Went to do a brow lamination with Cindy. I asked her to make it more natural and angled because I…read moredon't like how others have it straight up so she angled my hairs instead. Love how it turned out!

Recently discovered Cindy - very happy to find her! She cleans the eye lids and does a great job…read morewith the lashes (I prefer a more natural look), and they last pretty well for 3 weeks. She runs her own operation and is responsive, and price is reasonable.

By Cindy

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Eyebrows shading by Cindy

X.O. Brows

4.9(44 reviews)

1.5 mi•West San Jose

Julie is so sweet and outgoing. She was very patience and gentle. She took her time drawing my…read moreeyebrows and consulting with me every step of the procedure. She also communicated with me throughout the process and made me felt relaxed. After the procedure, it looked great. She texted me a few days later and asked me about my eyebrows which I thought was so thoughtful and caring. When I went back for my touchup, Julie took her time again and I was even more excited for the second result. Unfortunately, I was bleeding more then the first time and I had to return to Julie for a third time. She was amazing to do my eyebrows again which turned out great. I'm happy that I don't need to ever do my eyebrows again. I appreciate how Julie is so gentle, kind and caring. I'm very satisfy with my eyebrows and I will definitely get them done again in the future.

Julie is super sweet and friendly. She takes her time and asks every so often of pain level. First…read moresession went well but color was lighter than I expected so Julie recommended to go darker during my second session. Unfortunately, I bled a lot during the second session, which I believe affected the outcome of the color of my brows. (Not Julie's fault. She can't control my bleeding.) One side was darker than the other and I just wasn't satisfied. Julie checked up on my brows every month and probably sensed that I was satisfied with the results so she asked me to come back in for a third session for FREE. This time I didn't bleed as much and am super happy with the results. I honestly believe Julie is passionate about what she does and wants her customers to be happy with her work. Thank you so much Julie for taking me back in. I appreciate it. You're awesome! *click on picture for healed brows*

Results!

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Chloe's Style

4.7(315 reviews)

4.3 mi

I received eyelash extensions from Sue the day before my wedding. So glad I did! It was a relief…read morenot having to deal with fake eyelashes and glue the morning of. I don't typically wear a lot of makeup, so I was looking for something more natural and subtle. Really happy with how they turned out. This is a photo from after the appointment. Thank you Sue!

First time getting my brows microbladed and I could not be happier with the results! The studio is…read moreso zen and calming that I felt like I was at a spa and Chloe was so great with my first time jitters. I loved that she asked me what style I was looking for and then also gave me her honest feedback of what she thought would look best on me. I never really looked at my brows as unkept until Chloe showed me what they should look like! I wanted my brows to look as natural as possible and I believe she truly made it happen.

1.0 mi•Broadway-Palmhaven, Willow Glen

Men lip blush

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Vivienne Skin & Lash Care

4.9(112 reviews)

A Facial That Genuinely Reset Me -- Thank You, Vivienne!…read more My MIL's (Mother-in-law) facial at Vivienne Spa felt like a full reset -- not just for her skin, but for herself. The moment we walked in, the pace of the day softened. There was no rushing, no noise, no "assembly line" feeling. We felt seen, welcomed, and immediately comfortable. That alone already set this experience apart. What really stood out was how intentional everything felt. The esthetician took time to actually listen -- not just to my MIL's skin concerns, but to what my MIL's skin has been through. Every step of the facial felt thoughtful and customized, never routine. The products were beautiful, the techniques were calming yet effective, and the touch was confident in a way that instantly builds trust. At one point, my MIL realized she had completely let go -- something she rarely does. When the facial ended and she looked in the mirror, my MIL's skin looked calm, clear, hydrated, and quietly radiant -- not overdone, not irritated, just healthy and balanced. Even hours later (and the next day), my MIL's skin still felt soft, nourished, and noticeably brighter. Vivienne Spa doesn't just offer facials -- they offer care, presence, and real expertise. It's rare to find a place that delivers both deep relaxation and visible results, but this truly did both. This wasn't just a spa visit for my MIL, It was a reminder to slow down, breathe, and take care of herself -- and for that, she's incredibly grateful. My MIL will absolutely be back!

Quality is superior! Vibe is always relaxing and the service is amazing. She has been doing my…read morelashes for over 10 years

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First set of lash extensions and a brow touched up

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Before & After new set of Lashes

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187 reviews that are not currently recommended

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Jennie P.

7 years ago

Update on my previous review: I only did the review because she offered me a lash fan (to dry lashes) for free. Also it did look really good at first but 4 days later my lashes were clumped together as if each lash fan were put too close together with the bonding glue. I've been getting my lashes done for over a year and wanted to try someone new bc my normal tech lives too far. Moral is stick to what you know and works for you. Plus i never ever had so much fall out in less than a week. Keep in mind that i had to go back bc it seemed like the lash was too close to my skin poking my lids... Pro: Susan is really nice and responsive. Location is convenient and her studio is very clean. Offers a lash fan OR lash cleanser if you give her a good yelp review or refer a friend. I did the hybrid set FYI. read more

Paulina C.

2 years ago

I cannot express how grateful I am for Lashes by Susan at Spring Lashes and Brows! I have never had natural eyebrows before, and now, thanks to Susan's incredible microblading skills, I finally have the most gorgeous, natural-looking brows. The hair strokes look so realistic, and they frame my face beautifully--I truly feel like I got my smile back! Susan is not only talented but also so kind and professional. She took the time to make sure I was comfortable and that my brows were perfectly shaped to complement my face. The entire experience was amazing, and I highly recommend her to anyone considering microblading. If you want stunning, natural-looking brows, look no further than Lashes by Susan at Spring Lashes and Brows! Thank you, Susan, for giving me the confidence I never knew I was missing! read more

Dung Anh N.

8 years ago

I was so lucky because I was blessed with meeting Susan. Susan has been doing my Lash Extensions for 2 years and she is the only person I trust EVER to touch my face. She is so kind, genuine and just an overall nice person. Her work is so amazing and pleasing to one's self, that you get an extra spring in your step when you leave Susan that you know you look so damn sexy and you want to share how good you feel ! AGAIN SUSAN IS THE ONLY PERSON THAT I TRUST WORKING WITH MY FACE, BECAUSE SHE RESPECTS ME AND DOES NOT JUDGE ME. HER CUSTOM SEVICE IS AM EXAMPLE OTHER BUSINESSES COULD USE.!SHE SO TALENTED AND HONEST TO THE CORIE What amazing, lady! Please go see Susan and enjoy your time with her, it is soooo worth it read more

Lesly D.

2 years ago

HAPPY to be as a new client with Susan. She was sooo gentle and such a great ARTIST in her profession. I felt very good in her care that I fell asleep for over an hour after working such a long & busy week, that I didn't have any time to take care of them...& it felt like I was only there 10-15 min. & She was done. She helped fix my eyelash extensions with the fluffy, Dramatic look, feeling like a celebrity & boosting my confidence back up again after so many people were taking pictures of my eyes, wishing to BOOK an appointment with her, too. I almost felt so bad for sharing her information that I didn't want to overwhelm her with too many who kept asking me where I got my lashes done from. read more

Jahziel ..

1 year ago

I've been coming here for about a year now, and it's hands down the best lash experience I've had. The staff is always so kind, welcoming, and professional. They're on time for every appointment (which is rare to find these days), and the space is spotless and super calming. I've actually fallen asleep mid-appointment multiple times. Lol. My lashes always come out looking full, clean, and natural, and they hold up really well between fills. You can tell they care about quality and making sure you leave happy. Highly recommend if you're looking for a place you can trust and keep coming back to. read more

Le N.

2 years ago

I recently had appointment with Susan, when i saw my lashes and i gotta yell "OMG!!!!!!!!! My lashes so pretty" and yes when i came to work and everyone asked me where did i get my lashes. Susan did such an amazing job that during the session i felt so comfortable. She was fast but the result is top not. I did my lashes at different place in the past but the way susan made me feel so different. She is nice and patient and consulted me the right style and length that match my face. I cant say enough words about susan and her skill. It was too good and i definitely come back every single time read more

Kirsten R.

26 days ago

I had a wonderful experience at Spring Lashes & Brows in San Jose! They accommodated my last minute appointment and worked magic on my eyelashes. Cindy is fantastic, friendly, professional, and attentive to detail. She listens to what you want, and my lashes turned out beautiful and natural looking. The studio is clean and relaxing, and the comfortable lash bed made the experience even better. I'm so grateful they could fit me in! I highly recommend Cindy and Spring Lashes & Brows to anyone looking for lash extensions in San Jose. read more

Cindy H.

7 years ago

Well my first time coming here and Susan was amazing at what she does she's very nice and accommodating as to i live in Gilroy she does charge a $20.00 deposit due to no shows and in which it goes towards your service and first time i missed due to i live a way from where she's at and she was understanding to me not being able to make it but made another appointment I liked my service (eyelash extensions ) and now have found a spot for eyelashes can't wait to do micro shading next I highly recommend very clean as well read more

Eekeke K.

2 years ago

I had the best experience getting my lashes done by Susan! She is incredibly skilled, professional, and made me feel so comfortable throughout the entire process. My lashes look absolutely stunning--full, fluffy, and perfectly customized to suit my eyes. The application was gentle, and I barely felt a thing! The studio was clean, relaxing, and welcoming. I've gotten so many compliments already, and I'll definitely be coming back. If you're looking for flawless lashes, Susan is the one to go to! Highly recommend! read more

Leslie M.

7 years ago

Susan is super nice and sweet! She was very accommodating with scheduling a time with me to come in (I'm a full time student). I actually found her through Instagram, as I was looking into getting eyelash extensions for the first time. She was very gentle during the process, due to me having super sensitive eyes. It was very relaxing and a great experience. The pricing is great, and the facility is super clean and cute! Would definitely recommend her. For reference, I got the "wispy volume" lashes. read more

Emmie M.

6 months ago

I've been coming to Spring Lashes & Brows for about 10 months now. I had moved to San José from Houston and was worried I wouldn't find a place I really liked because I loved my lash tech there so much, but Jenny has done such a fantastic job! She is very kind and understanding when I was late a couple times (my fault )! the results were honestly better than what i asked for, they're perfect every time, and better than her had in Houston. I can't recommend the location or Jenny in particular enough! read more

Lorraine L.

6 years ago

Today was the 1st time I went to Spring Lashes & Brow. I was very please how Susan greeted me and how clean the shop was. She asked what type of eye lashes I wanted. I told her that I leave everything in ur hands. She smiled and said ok. She played calming music that relaxed me and honestly I think I feel asleep for a bit. I was very Happy and Pleased with the Finish work. she did a excellent job. I highly recommend for everyone to have ur eyelashes done by Susan. Thank you Susan read more

Eli G.

11 months ago

Don is truly the best worker anyone could ask for! He's dependable, hardworking, and always gives his best effort no matter the task. What makes Don stand out even more is his amazing attitude he brings fun and positive energy to every situation. His sense of humor and enthusiasm make the workplace enjoyable for everyone around him. Don's a true team player who inspires others with his dedication and spirit. Simply put, Don makes work better every single day! read more

Tatiana G.

7 years ago

Hi Beautiful Witches and Ghouls! This eyebrow and lash bar is so cute! Very friendly and professional environment. I just got my eyelashes done by the lash artist Susan. She takes her time and is not heavy or rough handed. Such a sweet woman. Very flexible schedule and replies within minutes. I would recommend this place no doubt! Prices are good too! Thank you Susan for the amazing lash work. My fiance approves! LOL read more

Nanci O.

5 months ago

had my lash extensions done for the first time with Susan Spring Lashes and Brow San Jose, and I couldn't be happier with the experience. Susan really listened to what I wanted and delivered exactly that, no surprises, just beautiful, natural-looking lashes that suit me perfectly. I highly recommend Susan if you're looking for someone who truly understands your vision and executes it flawlessly! read more

Aprina S.

7 years ago

Love this place. Today was my first day here and I loved it. Susan is very professional, flexible and very talented. She took her time while doing my lashes. The building inside is beautiful. She even let me bring my dog inside to just lounge around. Susan makes you feel at home and she makes you feel comfortable. Thank you Susan again for getting snatched lol! read more

Judith V.

1 year ago

Susan, my lash tech is a lash artist, not just in the lash business. She takes her time to meticulously apply lashes, If I need her for a touch up or sooner appointment, she has delivered my requests, which is hard to find with a lash specialist. I recommend spring lashes & brows , plus this is the best my brows have looked in addition to my lashes. read more

Teresita R.

7 years ago

I really fall in love with my eyebrows. I had my tattoo eyebrows before but Susan fix it and I really love it. I already have my appoinment to do my eyelashes done again before my long vacation. Even though she moved to San Jose but still I looked for her. I will take picture when my eyelashes done and my eyebrows already healed. Big thanx Susan!!! read more

Megan L.

3 years ago

I've been going to Susan since 2019. She's my go to for my lashes, she's very professional, and nice, and very good at what she does, I recommend her to people whenever i get the opportunity, the environment is very calm and relaxing, and welcoming, very clean. I fall asleep every time, lol, 10 out of 10 100% recommended. Thank you Susan! read more

Michelle G.

7 years ago

I completely love my lashes iam 100% satisfied !This is my second time getting lash extensions with and I'm in love with them Susan is amazing she's very kind, friendly and very professional!Shes does exactly what you ask and makes your experience just wonderful definitely will be going back to her again and again! read more

Spring Lashes & Brows - eyelashservice - Updated October 2026

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This was my first time at Lashes Studio, and I was extremely pleased with my experience! From the…read moremoment I walked in, I loved how clean the studio was. It had such a peaceful and relaxing ambiance, and I was checked in right away for my appointment. My lash tech, Jasmine, was amazing! We discussed the look I was going for, and I decided to get a new set of mega volume lashes. She did an incredible job and gave me exactly the look I was hoping for! Jasmine was super nice, professional, and made the whole experience comfortable and enjoyable. I'm so glad I found this new lash studio! I will definitely be going back and highly recommend Jasmine and Lashes Studio.

Let me start by saying that I really wanted to like this place. I was looking for a backup lash…read morespot in case my regular lash lady was on vacation. The only reasons I came here were the good Yelp rating and the pictures they posted of their work. I liked that they featured different eye shapes and offered various styles. However, I noticed they didn't include the names of the lash technicians who worked on the clients. So, I booked a 6pm appointment for hybrid wispy lashes. I arrived about 30 minutes early and waited. The technician greeted me, and there was coffee and tea in the waiting area, which was a nice touch for early birds like me. When it was my turn, the technician asked what I wanted. I told her hybrid wispy with a slight cat-eye and showed her pictures from their website. However, there seemed to be a language barrier. Normally, that's okay because my regular lash lady doesn't speak much English either, so I usually just show her pictures. The technician then showed me her station, which threw me off a little because her lash case was still open from the previous client. Maybe they do things differently, but my lash lady always uses a new case, selects the lash sizes for my eyes, and keeps everything in a clean area. I don't know, but I started to feel uneasy right away. Here's some backstory: I've been getting my lashes done for about five years and go every month. I don't do the fill-ins--I have the old lashes removed and get a new set each time. I love my lash lady, but unfortunately, she was on vacation, and I was leaving for my 40th birthday trip to Greece with my husband, where we had a photoshoot. I had to find another shop quickly. Honestly, I should have just gone without lashes! The technician started placing tape on my lids, which already felt uncomfortable. She spent about 15 minutes on each eye, which seemed extremely fast. I could feel her placing some lashes with her fingers, but I kept telling myself, "trust the process." Holy moly, I was wrong! I wish I had taken pictures. It looked like I had let my 10-year-old daughter do them--there were large spaces and missing pieces everywhere, and they looked more like the classic set I had worn for five weeks. Smh. I told her, "No, no. This is nothing like the photo in front." She told me to lie back down and added more lashes, but I still wasn't happy. She called the owner, who came over and asked what was wrong. I explained everything. What upset me was that the owner said the lashes looked that way because of my natural lashes. Umm, okay. I get my lashes done every month, and they have never looked like this! I showed her pictures of my lashes from my regular lash lady, and she then said, "Ohhh, we don't do that type of lashes.." So suddenly, it wasn't because of my natural lashes. She told me they could remove the lashes at no cost. I said no because I was leaving for my trip the next day, and the whole point of coming in was to have my lashes done. She said they would remove them and use another technique. While the technician applied the removal solution, my eyelids began burning. My eyes watered more than they ever had before. I told her to remove everything because it was burning. The owner immediately stepped in and began removing the extensions. She said she would do it herself instead of the other technician, which I appreciated. After another hour and a half, the owner finished my lashes, and they were much better than what the original technician had done. The owner gave me extra eye drops for the redness, and I didn't leave until 9 p.m. I was there for a total of three and a half hours, which was painful and exhausting. The next morning, my eyes were bloodshot red, and I couldn't open them because they were covered in crust around the extensions. Thankfully, I had a later flight and was able to get antibacterial drops. The redness didn't clear for four days after my appointment. To make matters worse, nearly all the lashes fell out after a week. It was such a waste of time and money. I didn't even want to write this review, but my daughter kept telling me that people should be aware. response to JoJo; First off, the owner didn't say anything about not wanting to do the second set, nor did she mention any irritation, so I don't know where you got that from.

K&V Lash Studio

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Followed Bonnie from the Milpitas location to this location, & she's by far the best lash artist…read moreever! She definitely knows the style that fits my eye shape, all I have to tell her is the type I am wanting (always classic), & she works her magic. Requesting to get your lashes done by a master/senior lash artist there cost a little extra, but with Bonnie she's worth the extra! 10/10 recommend.

Update: It's only been two weeks, but I already felt like I needed just a little bit more, and once…read moreagain, Lucia did not disappoint. Messaging KV LASH after hours was incredibly easy, and they made scheduling feel effortless. Lucia's gentle touch, the soothing background music, and the sound of a babbling brook made it feel like a mini spa day and I even caught myself dozing off along with a soft chorus of light snores around the room. Total vibe. I don't usually treat myself to self-care like this, but this experience? Totally worth it. If you've ever been curious about getting your lashes done, check them out and you might even qualify as a model for your first session (which is how it all started for me). Just a warning: one look and you might get hooked -- consider yourself lashed and loved.

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(48 reviews)

•$$$$

I've had many lash lifts before, but this was honestly the worst lash lift experience I've ever…read morehad. After the initial service, my lashes were very uneven. One side was lifted much higher than the other, some lashes were sticking straight up, and others were bent, crossing over each other, or pointing in different directions. By the second night, I realized that one of my actual lashes was pointing downward and poking my eye, causing discomfort. I took close up photos and texted Thi to show her what was happening. Her response was simply, "No problem I can fix." There was no apology or acknowledgment that something had gone wrong. I was disappointed by the response, but I still decided to go back because I wanted to give her a chance to correct the issue. I have a busy schedule as well, so returning meant taking additional time out of my day to have a problem from the original service corrected. Still, I made the time and went back hoping she could fix it. After the correction, my lashes looked somewhat better, but the result was still uneven. Some of my upper lashes were still bent and going in different directions. What upset me even more was that after the correction, some of my lower lashes became visibly crimped and wavy, even though my lower lashes were not supposed to be treated. I also began noticing approximately 2-3 lashes falling out almost every day. When I went back for the correction, I was also disappointed by how the situation was handled. I still did not feel that there was a proper apology or accountability for what had happened. I WAS TOLD THAT I COULD GET A REFUND AND GO SOMEWHERE ELSE TO HAVE MY LASHES FIXED,, but I had already taken time out of my schedule to come back specifically to give her a chance to correct the problem. I also want to clarify something regarding my next appointment. Immediately after my initial service, I had booked another appointment for 8/17. I have a busy schedule and generally prefer to book appointments well in advance, so I scheduled it before I realized the extent of the problems with my lashes. After everything that happened, I had no intention of returning. However, I later received a message saying that my 8/17 appointment had been canceled even though I had never requested the cancellation. Although I wasn't planning to go back, canceling an appointment on my behalf without any communication still felt unprofessional. What disappointed me most was not only the result of the lash lift, but also the way the situation was handled afterward. I understand that mistakes can happen, which is why I contacted Thi directly and gave her the opportunity to correct the service rather than immediately leaving a negative review. Unfortunately, even after returning for a correction, I was still left with uneven and bent upper lashes, crimped lower lashes, and ongoing lash fallout. I've included photos and screenshots so others can see both the results and the communication for themselves and make their own judgment. Thank you for your response. I would like to clarify a couple of things. When Thi and I scheduled my next appointment for August 17 immediately after my initial service, I was never told that a deposit was required or that the appointment would be automatically canceled if a deposit was not completed within a certain timeframe. Had that been explained to me when the appointment was booked, I would have understood the cancellation. I also understand that English is your second language because English is my second language as well. For me, this was never about perfect English or the wording of a text message. A language barrier was not the issue. Empathy and accountability do not require perfect English they can be communicated through tone, actions, and the way someone responds when a client comes back with a problem. When I showed you what had happened to my lashes, I was not expecting perfect words or a perfectly worded apology. What mattered to me was feeling that my concern was genuinely acknowledged and that there was some understanding and regret about what had happened. Unfortunately, I did not feel that through our text communication or when I returned in person for the correction. I appreciate your apology now and your offer of a refund. However, my review was based on my actual experience: the original lash lift, having to take additional time to return for a correction, the condition of both my upper and lower lashes afterward, the ongoing lash fallout, and how the situation was handled. My intention in sharing this review is not to criticize anyone's language ability or intentions, but simply to provide an honest and factual account of my experience. UPDATE: After my review, I received repeated messages from 7:00 AM throughout my workday asking me to remove it. I felt pressured and uncomfortable all day. I shared my honest experience to help others, not for a refund. The screenshots speak for themselves.

I love how Thi makes my lashes all the time best service ever, never going to get my lashes done…read moreanywhere else!

Vanity Brows

4.9

(121 reviews)

After 6-7 years, I finally made my way back to Vanity Brows on Almaden Expressway -- and it felt…read morelike no time had passed at all. Van is an absolute gem. She takes her time, truly cares about her craft, and works until your look is just right. My brows have never looked better! I came back to see her specifically before my upcoming cancer treatment, and she made me feel so comfortable and at ease -- exactly what I needed. The salon is clean, welcoming, and parking is a breeze with the free lot out front. If you're looking for someone who genuinely invests in you and your look, go see Van. I'm So happy with my brows!

Great service, kindness .. but I originally went in for a Korean eyelash lift and tint. I know that…read morewould've been over $125. But the Lash technician told me I didn't need the curl so I asked if I could just have a lash tint and also for my lower Lashes. They charged $95 for a lash tint. Although I think they're very nice I think they took advantage and I think the price is way too much for tinting your eyelashes. I would never go back.

Lashes By Hanh

(153 reviews)

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5 Star Service!! This review is long overdue. I've been going to Hanh to have my eyelashes done for…read moreawhile now and her work is amazing! She pays close attention to detail and always has you looking your best. She is also very kind and professional. It's also easy to schedule with her, but if she is booked her place offers other eyelash technicians who also do amazing work!

Alright yall - this review is overdue so bear with me. I was trying to gate keep a bit because I…read morelove my girl, Gianna, so much! I was loyal to another lash studio for over 8 years until there were some issues that came up with some of their personnel. Following those incidents, I was on a hunt for a new lash home and tried a few other places that didn't do it for me until I landed here. I inquired for a lash appointment after reading some prior reviews and ended up getting booked with Gianna. When we first met, I told her how I generally like my lash extensions -- she listened, added her own twist, and the rest is history. I have been seeing her religiously since -- and, I think we are going on 3 years. On average, I see her every two weeks but sometimes more if I have a special engagement or travel plans in the horizon. Now, on to her skills of this trade. Some people acquire a particular skill set through rigorous training and certifications and while that may be true in this case -- I would argue that she is simply gifted. I often tease her that she's a perfectionist because she doesn't cut corners and never settles for just the average. She focuses on ensuring that each lash extension really matches her client's lash line because as we all know, no pair of eyes are ever the same. I appreciate how she makes the style of the extension work to bring more of a dramatic and elevated look without making it overbearing to the face. And overall, I always remind her how sweet and kind of a person she is. She's down to earth and speaks from the heart when we talk about life, family, travel, relationships, etc. -- I'm so lucky to have found her. Now, if you want a talented and very sweet artist added to your beauty team then Gianna is your girl. Book in advance though because she doesn't accept walk-ins. Cash only.

Mielbeauté Bikini & Browbar

5.0

(7 reviews)

I had such a great experience with Melissa! She has an amazing personality and immediately made me…read morefeel welcomed and comfortable. She did an incredible job with my Brazilian and my eyebrows. It was my first time getting an eyebrow lamination, and I absolutely love how they turned out -- they look amazing! I'm really happy with the results and definitely plan to come back again. Highly recommend Melissa!

Miel is absolutely incredible at doing eyebrows!!!! I haven't had my eyebrows done in over a decade…read morebecause I've been scared they would get messed up, but Miel made me feel super comfortable. She mapped out my eyebrows and showed me everything she was doing before she waxed and tweezed. The salon was gorgeous and very comfortable! I would recommend her to anyone looking for a trustworthy eyebrow wax!! My eyebrows are finally even and have never looked better!

Brows By Christine

(89 reviews)

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I love all the works by Christine. Here are my reviews for :…read more 1. Eyelash extension I was one of her first clients when she first offered eyelash extensions. The whole service takes about 2-2.5 hours depending on your volume and set. She will first give you a consultation and go over expectations. She gives you honest advice, I have hooded eyes so I wasn't sure if I would look good with winged or flared out style sets. She gave me full volume and long lashes which I loved! Christine gets better and better each time. One time, I wasn't entirely satisfied with my extensions and I was honest with her. She immediately asked me when I can come back and offered to fix it for me at no cost. 2. Eyelash perm This was a surprise for me. I have long straight lashes that point straight down and are stubborn to curl. I told myself I'll never look good with perm because extensions make my eyes look so good already! I was wrong...the perm was gorgeous. It opened up my eyes and made it look more natural. Not to mention, no fake lashes falling overtime. It also takes 1 hour (including consultation time) Thank you Christine!!! I would definitely repeat this service again. Pro tip: shower before and do not shower for at least 24 hours so it can dry and set! It makes the lash perm last longer (this applies to the extensions too) 3. Wax Her service is priced fairly and she's professional. Great bedside manners and always making sure you feel comfortable. She also goes back with tweezers to get the stubborn ones out. She used soft wax.

Hehe a review for Christine from Christine but lemme just say this is slightly weird because I feel…read morelike I'm talking about myself in third person LOL. Anyways Christine is really easy going and good at what she does! Both important ofc. Texting her to make an appointment was a breeze and the day of I was in and out in 15 mins. *Note: For anyone going for their first time Christine had a room in the back of Salon & Spa so when you pull up you are in the right spot! Don't go past it because there seem to be some signs about no parking on the WVDC side of the lot. Unsure if this is enforced or not but there is plenty of parking by the salon.

Lash & Beauty Studio

(25 reviews)

It was my first time doing an eyelash extension. Before that I researched a lot to find a good…read morereliable place to go. At the same time I was afraid to expend too much money on it and didn't like . I decided to buy a groupon, and I found this place. It was very easy to schedule an appt, but I know that she might be easy on the weekends. The process took about 1/1:30h, I wanted something natural, not too much volume and Michelle explained me the difference between all type of eyelash extension. The place is very clean, it is in a plaza so very easy to park your car. She explains the after care as well. When she was done and handled me the mirror I was like : woooooow I got compliments all the time.

I visited this place for the first time yesterday for a lash service (eyelash tint), and I highly…read morerecommend it. The aesthetician was very professional and careful to reduce any stinging in my eyes. She was very friendly and a good communicator. The spa is new and very clean. I was told they offer blow dry services, which interested me. I definitely plan to return.

Brow Addicts By Elle