I have been going to Christine for two years plus now to have her wax my eyebrows and upper lip. She is a very nice person, very very sweet but...Our client relationship had to end today. She over does it on the eyebrows!
I had to stop going to her for 6 months due to my eyebrows being way too thin. I forgave her and wanted to give her another chance because of how nice she is and the convenience of her being so close to my home. I explained in thorough detail that I stopped coming to see her due to her doing my eyebrows so thin and I explained that I did not like them thin like that and I explained exactly how I wanted them. Cleaned up and not close to the actual brow, just the hairs around. She understood she said and she actually did a good job. The second time going since my 6 month break from her (which was today) I explained it to her again how I wanted them (she tends to forget things) and she did them thin again like before!!! Awful! The same exact thing I explained to her not to do, she did not listen to me.
So once again, I have to re-grow my eyebrows out the same way for another 6 darn months! She does not listen at all, or maybe she just doesn't care to listen to what her customers wants are. Like I had said before, I have been going to her for two years plus now, which should have ended much sooner.
She also knows already I am very allergic to the cream she puts on after she waxes, and EVERY single time I go (monthly for two year minus the 6 months I took off) she somehow "forgets" every time and puts the cream on me and has to wipe it off with alcohol so I'm severely broken out and have to wait for the flare up to go down which takes weeks! She obviously does not pay attention to her clients individual needs and could careless to remember important things like this. How do you forget each and every time that your client is allergic to cream and clearly not remember you repeatedly make this same mistake that happens over and over again each time I go? How can you keep forgetting. Too much gossip and chatting makes her drift off and lose her train of thought, she cannot multi task at all! Two years is more than enough time for you to remember this very important detail.
I cannot understand Christine and some of her ways. She just does not care. Why else would she forget everything I tell her? It's all about the money with her. She up-sells me each time I go...if I wanted another service I would have asked for it by now...I always get the same thing and she knows that. I was getting tired of the sales pitches as well. She lost a very good customer of her's today. She should put her clients needs first before anything else. Now I have 6 months again until my eyebrows are back to normal so now I have to fill them in all the time until then just like before, back to square one. What a waste. I miss my eyebrows so much, they were looking gorgeous ever since I took that break from her.
Shame on you Christine. I will never return back. Oh and there are other clients that have had this same issue, please review her other one star reviews. read more