Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.

We had Shane out to the house recently to do a full system check on our Pentair InteliCenter…read more Everything from scheduling to service was A+ in our book. Shane was knowledgeable and patient explaining while how our system works. He walked us through how to use the system and set up custom features, and ensuring everything functioned properly. We are grateful for service experts like Shane!

I am SO excited about finding this AMAZING company! The nicest folks AND the most skilled. I…read morepaid a fortune to a Carefree based company to do a complete new pool system w/ new gas heater a couple years ago..... They were horrible...Nothing worked correctly and they refused to fix anything. Pentair even sent 2 repair techs to help with the gas heater and they did nothing/ said nothing was wrong. 3 years later....my gas heater is (still) having issues.... called Pelican Bay...they sent Doug out....WOW..... he heard and smelled the gas and KNEW what the problem was....and adjusted the gas/air ratio. WOW...so for 3 years my heater did not work / did not work correctly..... the installers (the company from Carefee, and the Pentair warranty folks), did not know or do anything....but Doug from Pelican Bay figured it out in ONE MINUTE and fixed it. Doug also pointed out other improper installation issues that needed to be adressed and he was RIGHT. LOVE this company and will use the moving forward.....and Michelle from the office was SO nice too..... GREAT COMPANY AND GREAT SERVICE! THANK YOU SO VERY MUCH!

The Pool MagicIan replaced our pool pump a few years ago and did a great job. I called them again…read moreto do pool maintenance over the summer. Robert did a fantastic job of cleaning and maintaining our pool all summer. Robert kept me informed of some necessary part replacements and it was performed quickly and professionally. This is first time I ever have hired anyone to pool maintenance. I will be contacting them again next year to maintain my pool.

I had a leak from the base of my pump. Clinton and William diagnosed it on the spot and took it in…read more It was fixed for a reasonable price and returned to its proper place by Aaron. All were pleasant and my pump is back to work. Shout out to Stephanie and Bethany, too!​

Matt has been servicing my pool for 3 years. He's been great and my pool looks beautiful. He uses…read morea special pool cleaning tool that he wheels in. I've never seen any other pool service use anything like it. When I talk to Matt he always has a smile on his face and is friendly and polite. He explains everything to me when asked about the process. It's obvious he is passionate about pools. He's often said that he loves pools and takes pride in his work. He's a keeper!

Matt has retained our business for three years and does an excellent job year round. He schedules…read morethe periodic maintenance to ensure our pool is always in great shape.

Our dad is 83 and was selling his house and moving to a retirement community. His pool had become…read moreoverrun with algae and was looking really swampy. His regular pool guy had disappeared and we didn't know where to turn. We found Brandon at Forever Blue and he came out quickly to help us. He drained the pool, scrubbed it from top to bottom, applied appropriate chemicals to kill all of the algae and treat some rust stains, cleaned out the filtration system and all of the equipment, and replaced a few tiles. Within a few days the pool was looking beautiful again. We couldn't be happier. Brandon was great to work with and we highly recommend his services.

Brandon replaced a burned-out single-speed pump with a Pentair variable-speed pump and…read moreremoved/replaced an old sand filter with a Pentair cartridge filter. Although he was the 2nd best bid, he was the most professional in explaining everything he was doing and why and giving us a written quote. Brandon was very detail-oriented and did a great job. I highly recommend him.

Absolutely ridiculous! I called for some work to be done…read more Kathy kept me chatting on the phone FOREVER about how she's able to do her job from Germany... so the tech comes and takes some pictures. and then.... nothing. I call, I leave messages... Zippo. Nada. At this point? zero stars for my wasted time.

Cory came out to confirm leaking pipes near my pool pump and filter. He had Kai replace the old…read moreleaking pipes and painted them to look new at a very reasonable price. Highly recommend.

DO NOT USE Kamry‼ It used to be a great company when Ken Murray owned it but after selling, I'm…read morelucky if they add chlorine tabs to their "weekly service." After 3 weeks of watching my pool turn green and testing the water there was ZERO chlorine & it hadn't been brushed in weeks. I brought this to the attention of the owner & no response. After several emails notifying him of the problem, the weekly service came up and they only added shock without thoroughly brushing the pool and breaking down the algae. After contacting the owner again, for 4 days they promised they would come back and fix it but NEVER SHOWED. Now they're refusing to refund my money I already paid for the month. Do yourself a favor ..... DON'T USE THEM‼

We started using Kamry Pool Services and they were fantastic. The owner Ken kept our pool…read morespotless. He recently sold the company and our experience has since gone downhill. It seems that the new owners are outsourcing the pool routes to " independent contractors". Guessing that they are trying to save on labor cost. What they are doing is in fact providing sub-standard service. They send weekly emails showing how clean my pool is. One week the guy took a picture from the shallow end and brushed all the leaves into the deep end so they didn't show up on the picture. I took a video and sent it to them 5 minutes after their guy left. Now I go out to my pool and it has not been swept. There is dirt and algae building up. Apparently their guy missed that little detail. You know what detail wasn't missed, the monthly bill. I am now looking for a new company to maintain my pool.

Needed a new pool heater installed PRONTO! Frank Z. Came…read morethrough for us!!! What a guy! What a company!!!! Thanks ~ appreciate your service! Will call again!

We moved to AZ in 2017 and kept with this service as the previous owners had used them. Since…read morethat time he raised his rates, and we continue to use them, paying on a monthly basis. Earlier this year, we had an issue with the pool that needed repair and I asked Zach (Owners son and our pool tech) to have his dad call me for the repair -- never got a call. I ended up fixing myself. In July my wife traveled home and we noticed that the pool basket was missing. I had her check and sure enough the secondary basket next to the filter motor was packed with debris, never checked and could have easily overheated the filter motor. I called Zach and asked him what had happened, and he replied that the pool basket had broken previously and that he did not a replacement with him, so he called Frank - his dad was called and asked him to deliver one but he like before, never showed up. Today I get a call from Frank indicating that at the end of August they are terminating our service without any notice whatsoever. That he had other customers that were paying more thus he needed to make room for them. Not even a quote to see if we would pay him more. No advanced notice - no complaints prior - just cancelled our service knowing full well we are snowbirds and he would be putting us in a bind . I tried to reason with him explaining the past issues we had, which he turned a deaf ear. Bottom line - as Mr. Murphy said, this guy is unreliable. We did nothing but pay our bills timely as invoiced and we get this from him. Would never recommend anyone use this company. What a disappointment.