This company is amazing ! I'm a retire General Contactor and if I wasn't retired and still building…read morehomes I would hire this crew ! Rex who sold us on the company and was there all the way. Always, responded within minutes of a text. Carlos and his crew were very polite even offered me there chicken for lunch Lol. The finished project with resurfacing and adding new water line tile was perfect. Rex, had great ideas which gave us confidence in the final product from the color of Tile to the color of the Mini Pebble. They cleaned up the pool area afterwards like it had never happened. Look no further they are competitive with their pricing and a 5 Star on the finished product !. Thank you again, Rex and Crew.

If you need your pool rehabbed you will not find a more honest man that provides excellent work and…read moreservice. Our job required a lot of tile work, a leak, added step, shelf and new pebble tech. The craftsmanship was excellent and Tony was true to his word. We are delighted in the final product and would feel confident referring Budget pools to anyone. G&E

I vetted 8 or so pool resurfacing companies in the Phoenix area. Superior offered the best mixture…read moreof great reviews, ROC license, long tenure in the region and an incredibly competitive bid. Pool resurfacing is one of the most expensive expenses a home owner will have to budget for, so you have to consider the providers reputation when thinking about their ability to service the 10+ year warranty. Superior was easy to work with, impressive showroom and timely communication throughout the entire process. The finished product was immaculate. I highly recommend them for PebbleTec.

Horrible workmanship and quality. They resurfaced our pebbles to pebble sheen and it's worse/more…read morerough now than our old 15+ year surface. I've called them out twice. Once they tried to spot fix and the second time they acid washed the whole pool as they even admitted that it didn't appear to have been done right or even at all. This summer after several swims we've noticed that almost the entire pool is rough. So disappointed and would not recommend them.

Alan, the owner, is amazing! Excellent communication and straight forward. Two of the most…read moreimportant qualities in his line of work! He is incredibly responsive and down to earth. You can't go wrong with choosing Arizona Pool Remodeling & Service!

I had a very large water feature that was in bad shape and needed to be removed and a new feature…read morebuilt along with some pavers and tile work added around the pool. Alan showed up and we discussed the scope of the project and all of the details. After getting a few other quotes and calling a few of his customers I decided that Alan's company was the one and I couldn't be happier. The demo went as expected and the new water feature, tile work and pavers came out amazing. He stayed in communication with me the whole time which is rare in this industry. His price was very reasonable considering the scope of the work. We will be using him again for anything pool related. I would highly recommend him and his company. A+++ service and quality.

Our recent pool and deck remodel with Mark and his team at Sunscape Pools was an exceptional…read moreexperience. The project came in right on budget and with no delays. Mark excels in client communication on a consistent basis and he was visible throughout to confirm progress, workmanship, and answer any questions we had along the way. We appreciated the thoroughness at each step of our remodel; they discovered areas that needed consideration and saved us time, money, and headaches down the road. His team was knowledgeable, courteous, and professional and we could not be more pleased with the finished product-we highly recommend! Thank you, Mark!

We had our pool and decking completely remodeled and had the most exceptional experience. From day…read more1 when Mark (owner) came in as gave us a quote.. we could tell that this business was very professional. There were things pointed out to us that we did not know needed to be taken care of for the pool, we were communicated with every day on everything that was being done, and couldn't be more pleased with the outcome. We would recommend this business to anyone!!

Debated between a 3 or 4 and gave them 4 because the work itself was good. The customer service,…read morehowever, was not a great fit for us. Pool work done Mar-April 2026. I'm not sure if they hide other reviews or if we're the first to have issues, but we chose them from Yelp and they were the lowest price by far out of other bids. We originally wanted a drain and clean, but they suggested a full remodel, when we asked why they said they saw some exposed rebar (first red flag: there was never any exposed rebar). But we agreed to a remodel and the beginning stages were OK. Jovanny offered a discount on building a sun shelf in our pool and he said the discount was to gain our business, but then he used that discount to sort of complain about the budget? And tried to make a smaller sun shelf, so we had to pay 2K extra to get what we wanted. Lots of pointing fingers and "I didn't say that" or "well technically we talked about this.." instead of wanting to give us good customer service. I understand making money is necessary as a business, but we didn't ask for a discount; we shared our goal price and a discount was offered and I guess we didn't realize that came with work that reflected that discount. In writing I asked if a pool remodel came with a drain and refill, he said yes it came with that, which I thought included starting up the pool with chemicals, but I guess it just means using our own hose to refill the pool Wouldn't include a chemical startup so we found another company to do that for us. Overall a frustrating customer experience side but the pool itself looks good and took 2 weeks longer than we were told. Be sure to get every detail in writing especially designs and be prepared to mainly text or email (wouldn't answer many phone calls)

Exclusive pools did a complete tiling job, pebble tech resurfacing job & new pool decking job for…read moreus. It looks beautiful!! They all worked very hard in our horrible heat temperatures to complete in a very timely short period of time. Jovanny, his wife& his all of his hard working crew members are very polite & professional. Their prices are very reasonable & competitive. I would highly recommend them to anyone seeking to have any type of work done on their pool area. Thank you Allen & Kimberly

We switched to Aqua Harmony Pools a few months ago, and we are so happy with them! They are polite…read moreand punctual, and our pool has truly never looked better!

I had Aqua Harmony Drain and Acid Wash my pool today (April 10, 2026). We have a PebbleTec finish…read morewith blue and green pebbles. After a few years, the pebble colors tend to fade out due to hard water deposits. After the Acid Wash I could see the pebbles looking colorful and shiny again. Aqua Harmony was great from the initial call to schedule, and workmen were right on time (for draining yesterday) and the acid cleaning today. The technician that did the cleaning today was Zack. He is a very polite individual and consciences about his work. He made sure I was happy with everything before he packed up his equipment. Then I called Joe in the office to inquire about how I am supposed to pay. Joe was very helpful during the initial call to get the work scheduled. And he was very helpful today, and asked me more than a couple of times if I was happy with all of the work. They truly want to do a good job and want to make sure the customers are happy. The next time I need to acid wash, or need any equipment repairs, I won't hesitate to call them for help. I am very happy with their work and with the quality of their employees. And I would gladly recommend them to any family and friends that need any work done on their pool.

I recently tried to heat my pool and kept getting a loud banging noise from the heater before it…read moreshut itself off. I was worried it was going to be an expensive repair, especially since the heater is only two years old. After doing some research and suspecting either low water flow or calcium buildup, I decided to go with Precision Pool Tech because they offered a lower service call price than the other companies that responded. I'm glad I chose them! It turned out the problem was simply a handle I didn't realize needed to be turned to allow proper water flow through the pipes. Although I was a little frustrated that I hadn't known this sooner, the technician was great. He checked the calcium levels, made sure everything else was running properly, and took the time to explain what he was doing. Very knowledgeable and professional--overall a positive experience.

The pool and adjacent spa came out great with the new pebble tech surface and new tile edging. The…read morelights on the other hand are a sore spot. Still waiting for replacement lights, currently the niches are bare. Who doesn't first check the size and availability of lights and niches before the resurface? Still waiting on lights since 2023!!! Response is by text and pointed to the partner!

The Caribbean Pools company is top notch! I reached out to six pool companies. Five responded. Of…read morethe five, Caribbean was the only one that meet our price target and the only one to design the kind of pool we wanted. Everything and everybody who works there was wonderful. Any problems we encountered were addressed quickly and completely. The subcontractors were thorough, professional, and respectful of my property as a whole. I would highly recommend Caribbean Pools and Spas to everyone who is looking to add an inground pool and/or spa to your home.

Beautiful final pool, but marred by poor project management and communication…read moreI have a mixed review for Caribbean Pools & Spas. There are two distinct sides to this company: their core pool trades do fantastic work, but their project management, in-house utility work, and overall oversight are highly problematic. The Positives: * Excellent Core Trades & Flat Work: The heavy lifting crews--including excavation, steel tying, shotcrete structural application, and the interior plaster finish team--were highly skilled and did excellent work. The concrete flat work was excellent as well. * Design & Aesthetics: The initial design phase was highly collaborative, and the final aesthetic layout of the backyard looks beautiful. * Equipment Quality: The core pool filtration, pump, and automation equipment function flawlessly and were installed neatly. Timeline & Scheduling Issues: The execution of the project timeline was a major letdown. During the sales phase, our salesman promised a specific completion timeline. Once the contract was signed, the company refused to commit to a formal schedule. We experienced prolonged time gaps where the site sat completely empty with zero progress. Ultimately, the project finished five weeks past what the salesman had promised, as there was no schedule and they refused to provide one even after several requests to do so. To make matters worse, our salesman was fired halfway through construction, leaving us with scattered continuity. Communication Breakdowns: Getting updates was incredibly difficult. The office was slow to reply, and the on-site superintendent actively avoided face-to-face contact. He would sneak in and out of our yard without knocking, refusing to speak with me directly. He would only answer questions via email with very short, terse responses, and he completely stonewalled specific questions regarding critical compaction and grading work. Sales Neglect & Caribbean General Issues: The original salesman neglected important details in the scope of work, including concrete reinforcement and caulking. I paid extra for concrete reinforcement I believe should have been included, and paid for and performed the caulking myself. Furthermore, general company oversight and quality control were severely lacking. Workers failed to water-seal the plaster where holes were drilled to mount the equipment panels. Additionally, a backhoe cracked the structural plaster during trenching. Caribbean did not address either of these plaster issues after I brought up the issue in an email, forcing me to step in and fix them myself. In-House Landscaping Shortcuts: On top of the general oversight issues, their in-house landscaping department cut major corners: * They ran a sprinkler line directly through a paver trough drain instead of trenching it properly. * They installed low-quality, big-box store sprinkler valves instead of commercial-grade parts. If you use them, you will get a great pool structure, but you must be prepared to heavily project-manage the super, fix unresolved damage yourself, and double-check your contract line items.