We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.

I don't use D.A.P., my nextdoor neighbor does. I guess for 3 years she has used them . Our RV gates…read moreare together on one fence block. Ever time there lazy worthless tech comes to clean her cartridges, he washes them in the very corner of her gate, and it all runs right into my yard. I'm sick of the sand,dog hair,and the grit I have to clean up. I called D.A.P. and all they could say is next time, amongst other lies ,is next time (6 months) they won't do it again. Miserable company!

The company is dishonest and doesn't take responsibility nor accountability for their actions and…read moremistakes. They don't listen to the customer's needs either. I have or had 2 properties that were serviced by Desert Art Pools and they are a HUGE disappointment! I had a repair requested that was never completed and when I called back I was told it wasn't the same area leaking. Which is incorrect, the same area is still leaking,. They say they provide a complete service report and the initial leak and subsequent leaks were not reported. We were disappointed earlier this year with conflicting pricing quotes and services provided. However we did like our maintenance tech and decided to give them another chance. Fast forward - While away attending to personal business our electric heater was mistakenly turned on by the maintenance tech and left running for 2 weeks . I received a huge bill of $1000 from APS and when I called APS they pinpointed the source of the excessive use of energy to the spa running so long approx 360 continuous hours. APS was able to tell us the exact date and time it was turned on ( yes the time and date Desert Art Pools came out to service our pool). We can see a mistake happening the first week, but on the next visit the following week, it should have been turned off or at least a phone call to let us know it was on, and ask how to shut it off if he didn't know. But at the end of week 2, the maintenance tech did call and asked if I could turn the pump off remotely. I can turn off the pump remotely. But not the spa. Which I turned off myself the next day upon my return. I checked the spa water temp and the water was warm, but not hot, so here we go with another problem and we're hoping an element wasn't burned out as a result. Now,after paying the bill already, my husband and I brought this issue to the owner. His immediate response was that tech 's shouldn't turn on the spas at all. The next response is that there should have been a charge to turn on the spa. Ok, fine with that, if there was a charge, no one said there was. Im assuming he thought we wanted to have him pay the bill. We weren't asking for $1000 our normal bill would run $250- $300. We like our tech very much and are very understanding of human error. Our thoughts were to have the company provide a small credit each month to go towards the bill. He just said he was "calling it" and discontinuing service. Never gave or offered any sort credit or compromise. He blamed the victims and packed up and left and not even servicing our pool. Then his office sent invoices for payment. In addition to the bill, we are left with the the spa not heating like it had prior to the 360 hours of continuous running. And it was just installed in March of 2024! We were looking to the professional to provide guidance on what to do next, who should we call? We aren't pool heating experts, we're retirees! Randy, said that has 300 pools service and in so many words we were not worth the time and effort. I cant imagine any other business based on customer service who would have the gall to be so insulting. This company lacks management, customer relations training and good old fashioned ETHICS, and I would not recommend them to anyone. I should have given more thought to the other 1 star reviews. I know next time. I expect another "Cover Myself" response, or untruths in response to this review. But that will be just another case in point.

We've used Mountain West for a few months now. Scott has helped troubleshoot an issue with our pool…read morefilters, replaced faulty LED lights, and helped with a routine draining/refill/end of season cleanout. Our pool looks brand new! Scott is dependable, trustworthy, and does great work. Thank you, Mountain West!

From the owner: At Mountain West Pool and Spa, we pride ourselves on being more than just a pool company. As a…read morefamily-owned and operated business we've built our reputation on the values of hard work, integrity, and exceptional service. Our mission is simple: to provide top-quality pool, spa, and hot tub care at a reasonable price. From weekly maintenance to expert repairs, we're committed to keeping your water spaces clean, safe, and always ready for your enjoyment. Call or text today 480-404-0475 for weekly service.

In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

Been working with Fowler for over a year now. They are great. Handle everything from cleaning and…read moresimple maintenance when something might need a tweak.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Its hard to find an above ground cleaning service, I was so happy to find them since I have a party…read morecoming up, they ensured me they could get my pool in shape in time. Appt was schedule and they no call no showed, I reached out and rescheduled only for them to flake a second time. Once again they rescheduled my appt and for the 3rd time didn't show and no communication from their side. When I called in there was no sense of ownership on their lack of commitment or customer service. Dont waste your time, find another pool tech!

Small family-owned business. We just had a pool built and we were looking for a local Mom & pop…read moreplace to get our water tested and get supplies. So far, we're very pleased.

I have been so pleased with Elite Pool Pros. After the last set of storms, my old pool company…read moredisappeared and I needed someone to do a post-storm clean and pick up regular maintenance. James came quickly, gave me a competitive price, and added me to his route. He's reliable, prompt, and always available to answer questions. My pool has never looked better, and I'm really happy with the service. Highly recommend.

When my pool filter gave out at the start of the season, James came through fast. He diagnosed the…read moreissue with confidence, and walked me through my options without any pressure. On top of that, he took the time to educate me on key maintenance points that were never mentioned in two years with my last service. That level of transparency and care really stood out. Switching to him for ongoing service was a no-brainer. Great service, fair pricing, and someone you can actually trust. Can't recommend James enough!

Contacted several pool maintenance places. Saul came out, gave very reasonable quote and a…read morehandshake and 1.5 months later we could not be happier. Extra bonus, he found hairline cracks in our fairly new pool and let us know so we were able to get that fixed. Very reliable, has his own chemicals and we have extra ones for him just in case.

We've had Saul taking care of our pool for almost two months and are very pleased so far! He is…read morereliable and even leaves a little note each time so we know the health of our pool.

I have an older pool which came with the house. Have had several major problems, all of which were…read morehandled well and quickly by Desert Diamond. Have used this company for over two years, and they are always quick to repond to my problems. Cody is always available for suggestions, advice or helping with whatever is wrong, and how it can be remedied. Good company, best I've had over about 20 years of needing pool service. Daniel is the person who has kept my pool in good condition, along with Omar.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.