1. T's Pools

0

Phoenix, AZ

T's Pools

4.7 (25 reviews)
Open • 8:00 am - 5:00 pm

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Response quality

Excellent

Response time

10 minutes

Services - T's Pools

Pool chemical testing and balancing

Pool draining

T's Pools Photos

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Recommended Reviews - T's Pools

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When we moved into our new home we were looking for a new pool cleaner service and decided to go with Tyler and his company. They've been doing an amazing job and our pool always looks great. Additionally, they let us know that our pump was leaking and made the replacement very easy. They are also very transparent and fair with pricing. Overall, we are very glad we chose them!

T's Pools 4th weekly report

Read full -- I strongly recommend looking elsewhere for pool service. I hired T's Pools two months before switching to a new provider, and the difference was night and day. Tyler started off professional, offering a two-pool discount for me and my neighbor, but things quickly changed. He began dumping excessive chemicals into my pool, including 20 chlorine tabs in one visit, then charged me for extra baskets to hold them. When I asked why, he became immediately defensive and unprofessional, saying "you must have a better degree in water science than I do," and "I don't know how you handled pools in Illinois, but that's not how we do it here." I've lived in Arizona for 8 years and maintained this pool myself for 4--his tone was unnecessary and condescending. When I asked what chlorine level he was aiming for, he told me 10 ppm at minimum. I referenced guidance from Leslie's Pool Supplies, which recommends 1-4 ppm for residential pools, but he couldn't explain his reasoning and continued to respond poorly. Two other pool professionals later confirmed that the chlorine levels were far too high and said they were shocked to hear anyone would add 20 tabs a week in March. Tyler then went back on our flat-rate agreement, saying he was "losing money on chemicals," and invoiced me for multiple charges including extra chemicals, three baskets and a skimmer replacement. When I inspected the work, I found a cheap basket with a hole cut in it and a hose jammed through--making it practically useless. He also quoted me for a filter replacement due to a cracked pipe. I got eight other quotes, and his was the second highest. The company I went with drained, scrubbed, refilled, balanced the pool, and installed a larger, better filter--all for $1,000 less than Tyler's quote. He never even suggested draining the pool, which is what ultimately fixed the issue he kept trying to treat with more chemicals. I've since fired T's Pools and switched to the other company. A few weeks later, my neighbor also expressed concerns about surprise chemical charges from Tyler. Safe to say, I made the right call.

Pool
Amber M.

I would highly suggest using T's pools! My pool is absolutely spotless and the prices are extremely fair. This service is very reliable and responsive. When he is finished with my pool I receive a photo of the cleaned pool. Great service!

Before
Melissa D.

My pool was in bad bad shape and Tyler and Brett are magical. Very responsive and up front with pricing. We were swimming this memorial day because of them. I will forever be grateful to them for this job. Call them today!

Tyler has worked on our pool and others I know of for over 4 years. He has always been incredibly reliable and I have never had to worry about him showing up weekly, or communicating any issues that he sees with our equipment. Always does a great job of monitoring our chemicals and keeping the pool looking great, and we get weekly chemical reports showing us where the pool is chemically. I would recommend T's Pool service to anyone looking for a reliable and honest pool pro, and I love the piece of mind we have knowing the owner is taking care of our pool weekly. Attached a pic of our pool ready to swim after our weekly cleaning, and this is during Monsoon season!

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6 months ago

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8 months ago

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7 months ago

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8 months ago

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8 months ago

Great service! I love that I get a repot every service :) Has always been excellent communicators and very reliable.

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4 months ago

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Tyler S.

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8 months ago

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7 months ago

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1 year ago

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Tyler S.

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8 months ago

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8 months ago

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8 months ago

We've been using T's Pools for the last couple of years & have had a great experience. They keep our pool looking great year round!

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8 months ago

Great timely service. Stays in touch with suggestions or problems. Glad I found them.

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4 years ago

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3 years ago

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Review Highlights - T's Pools

“When we moved into our new home we were looking for a new pool cleaner service and decided to go with Tyler and his company.”

Mentioned in 12 reviews

Read more highlights

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The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

Boulder Valley Pools - Boulder Valley Pools did an excellent job! This is what the spa looks like now. All new pebbletec inside, tile trim on top waterline.

Boulder Valley Pools

(75 reviews)

I highly recommend Boulder Valley Pools!…read more The level of professionalism and thoroughness from Paul was exceptional. I had issues with both my vacuum head and hoses and Paul took a lot of time to explain exactly what was going on with my pool setup. He walked me through how the equipment operates and pointed out warning signs to prevent further issues. Paul genuinely cares about the quality of his work and even followed up shortly after the visit to verify that the system was running smoothly and that I was completely satisfied. If you are looking for a reliable, knowledgeable, and customer-focused pool service, look no further!

1 Star Extremely…read moredisappointing experience. I contacted this pool company because I needed a basic quote for a crack in my pool. I was told someone would come out to take a look, but no one showed up. I called again and was told they would come out the next day. Again, no one showed up. I then received an apology and was told I was penciled in for Tuesday and that they could probably provide me with a quote if I sent pictures, my address, and my personal information. I did exactly that and provided everything they requested. Still no quote. I eventually called again because I never received the promised email. I was then told that they thought they had already given me the quote. They hadn't. And, once again, no one came out on Tuesday as promised. At this point, it was just excuse after excuse after excuse. I spent my time making calls, sending pictures and information, and trying to accommodate their schedule, only to never receive the basic service I originally requested. I honestly don't understand how this company has so many positive reviews based on my experience. Regardless, I would never use or recommend this company. If getting a simple estimate is this difficult, I certainly wouldn't trust them with an actual pool repair.

K&K Pool Service & Repair - New hand rail installed

K&K Pool Service & Repair

(123 reviews)

Excellent service from start to finish. The contractor was prompt, professional, knowledgeable, and…read morehighly responsive. They quickly diagnosed the problem with our pool controls, clearly explained the solution, and completed the work efficiently. The quality of the workmanship was excellent. Communication throughout the process was excellent, and they arrived exactly when promised. I would absolutely use them again and highly recommend their services.

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.

T's Pools - poolcleaners - Updated November 2026

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