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Gnarly Pools

5.0 (2 reviews)
Closed 8:00 am - 5:00 pm

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Excellent

Services - Gnarly Pools

Pool cleaning

Pool draining

Pool inspection

3 More Services

Pool maintenance

Pool repair

Pool skimming

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Botanist of the Valley

Botanist of the Valley

(111 reviews)

Couldn't recommend BOTV more. Being from out of state, this type of landscaping and construction…read morewas foreign to me. I'm a designer by trade, however in a different medium. I didn't need to be sold, I needed a partner, collaborator and someone that can bring renderings to life. The level of professionalism, acute attention to the smallest of details, daily communication was such a breath of fresh air in a world of build fast, but 'maybe' right. Every single one of the tradesman were beyond amazing. Absolute professionals at what they do. I would watch (without trying to pry) every day and was just blown away with the level of craftsmanship. Value - the ol' "If it's too good to be true...." does NOT apply here. I felt like we were left with an end product that far outshined our modest budget. However even with that modest budget we were treated absolutely no different than someone spending 10x. The same care was applied. It's just who they naturally are as people. If you're looking to update/upgrade/build from scratch - absolutely start working with Marty and Luis. So very happy to have met and come to know them -

Botanist of The Valley has been a dream to work with from start to finish. Even though our yard was…read moremore of a beginner-level project (no pool), they treated it with the same care and professionalism you'd expect on something much bigger. From the initial design and budgeting to the final walk-through, the entire team was professional, communicative, and kind. The on-site crew -- Luis, Junior, and Javier -- was respectful, friendly, and a pleasure to have around. By the end, it genuinely felt like we'd gotten to know them as friends. Carlos, who designed our yard, went above and beyond -- taking on a tough install of a pre-purchased structure and making it work perfectly with the best attitude. Every member of their team played a valuable role in bringing our new-build dirt yard to life, and we couldn't be happier with how everything turned out.

Fowler's Pools - Tile replaceed

Fowler's Pools

(22 reviews)

In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

Very unhappy with Fowler Pools. I paid them thousands of dollars to install pool equipment and it…read morehas broken down a lot in the first few months. What's most upsetting is they don't take responsibility - they blame everything except themselves and their product/install. Usually a company that is proud of their work would make sure the problem is fixed the first time it breaks, but nope, this "brand new product" keeps breaking and they are utterly shameless each time they come out and never say sorry, but just start blaming other things. If they want to fix this, take your product back and give me my money back. Just like your product/install, the trust is not fixable.

Island Life Pools & Spas

Island Life Pools & Spas

(168 reviews)

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Desert Art Pools

Desert Art Pools

(12 reviews)

I don't use D.A.P., my nextdoor neighbor does. I guess for 3 years she has used them . Our RV gates…read moreare together on one fence block. Ever time there lazy worthless tech comes to clean her cartridges, he washes them in the very corner of her gate, and it all runs right into my yard. I'm sick of the sand,dog hair,and the grit I have to clean up. I called D.A.P. and all they could say is next time, amongst other lies ,is next time (6 months) they won't do it again. Miserable company!

The company is dishonest and doesn't take responsibility nor accountability for their actions and…read moremistakes. They don't listen to the customer's needs either. I have or had 2 properties that were serviced by Desert Art Pools and they are a HUGE disappointment! I had a repair requested that was never completed and when I called back I was told it wasn't the same area leaking. Which is incorrect, the same area is still leaking,. They say they provide a complete service report and the initial leak and subsequent leaks were not reported. We were disappointed earlier this year with conflicting pricing quotes and services provided. However we did like our maintenance tech and decided to give them another chance. Fast forward - While away attending to personal business our electric heater was mistakenly turned on by the maintenance tech and left running for 2 weeks . I received a huge bill of $1000 from APS and when I called APS they pinpointed the source of the excessive use of energy to the spa running so long approx 360 continuous hours. APS was able to tell us the exact date and time it was turned on ( yes the time and date Desert Art Pools came out to service our pool). We can see a mistake happening the first week, but on the next visit the following week, it should have been turned off or at least a phone call to let us know it was on, and ask how to shut it off if he didn't know. But at the end of week 2, the maintenance tech did call and asked if I could turn the pump off remotely. I can turn off the pump remotely. But not the spa. Which I turned off myself the next day upon my return. I checked the spa water temp and the water was warm, but not hot, so here we go with another problem and we're hoping an element wasn't burned out as a result. Now,after paying the bill already, my husband and I brought this issue to the owner. His immediate response was that tech 's shouldn't turn on the spas at all. The next response is that there should have been a charge to turn on the spa. Ok, fine with that, if there was a charge, no one said there was. Im assuming he thought we wanted to have him pay the bill. We weren't asking for $1000 our normal bill would run $250- $300. We like our tech very much and are very understanding of human error. Our thoughts were to have the company provide a small credit each month to go towards the bill. He just said he was "calling it" and discontinuing service. Never gave or offered any sort credit or compromise. He blamed the victims and packed up and left and not even servicing our pool. Then his office sent invoices for payment. In addition to the bill, we are left with the the spa not heating like it had prior to the 360 hours of continuous running. And it was just installed in March of 2024! We were looking to the professional to provide guidance on what to do next, who should we call? We aren't pool heating experts, we're retirees! Randy, said that has 300 pools service and in so many words we were not worth the time and effort. I cant imagine any other business based on customer service who would have the gall to be so insulting. This company lacks management, customer relations training and good old fashioned ETHICS, and I would not recommend them to anyone. I should have given more thought to the other 1 star reviews. I know next time. I expect another "Cover Myself" response, or untruths in response to this review. But that will be just another case in point.

Gnarly Pools - poolservice - Updated May 2026

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