We had the pebble tec re-done on our pool over a year and 1/2 ago by Pathfinder Pools and it looks…read moredirtier and worse than before they re-finished it! After contacting Pathfinder pools we were told they would come fix it later when it cools off (sometime in the fall of last year). We haven't heard anything from them and it's now August of the next year. It looks horrible! I do not recommend using Pathfinder Pools. We are extremely disappointed.

We left town unexpectedly for three weeks and upon returning home, not only was our pool green,…read morethere were dead animals floating on the surface. This isn't an unusual event living in the North Scottsdale desert, what was unusual however was the the carnage - a half eaten rabbit floating next to a dead coyote. I'm thinking the coyote chased the little fucker into the pool, started gnawing on him and finally took the deep six. Our family was so disgusted we didn't know who to turn to, that is until a friend suggested we call Pathfinder Pools. A guy named Greg came out and within hours not only were the dead varmints gone, the pool was starting to clear up. Since that horrible event, we've had many other things wander into the pool, mostly snakes and lizards. One call to Pathfinder and problem solved. Within hours your pool will be clean and ready for your wife's pasty-white guests from Minnesota. Another time a large snake went for a swim in the pool. Had it been up to me, I'd have left the snake for the party we were having later that day, but my wife saw it and immediately called Pathfinder. I was hoping they'd be like other pool services and not show up, but within a couple hours, the owner came over and fished a six foot rattler out of our pool. He even helped me skin it and cut off its tail and rattles. I now have a cool headband on my cowboy hat and a rattle I use to scare people whenever we go camping. Thanks Pathfinder (Roger & Greg) for always being so prompt, even if it does mean I have to deal with my wife's amazingly stupid (and pasty white) friends from Minnesota. Their prices are amazing too.

This is a good and reliable company. Really easy to work with and fair prices. HIghly reccommend,…read moreLots to worry about in life and for the past several years i have used them and have not had to worry about my pool. Gary S Scottsdale

Pool cleaning in Scottsdale is very fragmented, so it's common to use a small company like this…read more But I would stay clear. If you can find another alternative, I would. I've had new techs very often, service issues on my pool, water quality issues etc. The problem is, they have an office staff that makes you feel great. But the boots on the "pool deck" are just not the same. It's unfortunate. I pay $150/mo plus chemical costs and parts, for medium pool. Seems like the going rate since rates doubled in 2021

We moved from Idaho and have never owned a pool before ... Basically, we had no idea WTF we were…read moredoing with our pool. These guys came in, fixed the mess created by a previous pool service company and have been fantastic to work with ever since. They're always quick to explain exactly what's going on with our pool and clearly lay out all of our options for new equipment. And they're reasonably priced! Can't say enough good things.

We have used this company for 4 years, and over the last 3 months saw a HUGE decline in pool…read moremaintenance. Our filter is only 5 years old and now we need it replaced, because they did not keep up on weekly maintenance. STRONGLY ADVISE to not hire, or continue to use their "service".

Shelby provides excellent customer service. He is always…read morevery cheerful and helpful. David Mowry

Thank you Love and our pool guy Cameron! Best pool service we could ask for! Always having our pool…read morelooking amazing! Thank you Cameron for doing such a great job!

I received expedited services when I needed extra support with my pool. Service is great as is…read morecommunication and prices. I use All American Pool Servicing for my monthly pool maintenance and I am very happy with their service.

They had been servicing our pool for approximately eight months, but the quality of service over…read morethe last several months was extremely disappointing. For about two months, our pool was covered in yellow algae. We brought this to the technician's attention after he had just serviced the pool, but he said he hadn't noticed it. He also failed to notice that the pool was several inches above the proper water level. How could someone paid to care for pools not recognize those issues. We then spoke directly with the owner, who assured us that he would personally take over the care of our pool. He came out and charged us $225 for a new water leveler nearly a month ago. However, the pool is still significantly overfilled, so the issue was never actually resolved. The pool was also still full of algae. Rather than correcting the problem, the owner repeatedly told us he would "get to it." Eventually, we had another pool company evaluate the situation, and they recommended draining and refilling the pool because the water was in such poor condition. We had completely remodeled and refilled our pool just last summer. Because it is a large diving pool, draining it would waste a significant amount of water and cost several hundred dollars to refill. We were essentially being told to spend hundreds of dollars to correct a problem that developed while the pool was under their care. At that point, we decided to hire another pool company to try to correct the situation. Unfortunately, we accidentally sent All American Pool $275 that was intended for the new company to perform the pool startup. We contacted All American Pool immediately, explained the mistake, and requested that the money be returned. They were already aware at that point that we were cancelling their service. The owner told us he needed to speak with the accountant (his wife) and would have the money sent back to us. Despite numerous calls and text messages since then, he has refused to return the $275. He acknowledged that he had received the money and told us he would return it, but he is now refusing to answer our calls or respond to our attempts to contact him. We understand that the payment was accidentally sent to them, but once they were notified of the mistake, we expected the money to be returned because it was not payment for services owed to them. There were also ongoing issues with the quality of their service. The pictures they sent at the end of their visits were supposed to show us that our pool had been properly cleaned, yet the yellow algae is clearly visible in those pictures. In June, our pool became extremely cloudy. When we contacted the owner, he said the filter probably needed to be cleaned. We were surprised that this had not been identified or recommended during their regular service. He then asked us to pay $399.99 upfront for a yearly filter cleaning service. We cancelled their service after only three months of that arrangement. When our new pool company took over, they found that the filter was full of dirt. Despite this, All American Pool has refused to return any of that money. We will be attaching photographs documenting the condition of the pool, including the algae and the condition shown in the service photos they provided. Overall, we are extremely disappointed with our experience. Problems were repeatedly overlooked, we were charged for services and equipment that did not resolve the issues, and when we raised our concerns, we felt that the responsibility was repeatedly shifted back onto us rather than the company taking ownership of the quality of its work. The refusal to return the $275 that was accidentally sent to them has only made the situation worse. Based on our experience, we cannot recommend this company.

Great service! I called and they were out same day! I was preparing for a party in my back yard and…read moremy regular pool guy could not come out last minute. The timer was messed up and blue water got the timer working in time for my party on a Saturday! Thank you for your quick response and kind, professional service!!

Great service very affordable The guy was very professional…read moreand did a great job We will use him again for sure

Blue water pool & chemical company is really amazing. They provide amazing customer service. Andrew…read moredoes our weekly service and he is dependable, responsible, respectable man!! We would highly recommend this company

Being self employed myself, I'm not one to fire companies without giving ample opportunity to fix…read moremistakes. In this case it was a complete waste of time and effort. The concerns fell on deaf ears. Pool never got backwashed in months of service, even after requesting this multiple times. Skimmer basket debris dumped on pool equipment rather than trash. Main drain basket never dumped. Pool not brushed. Leaves left in bottom of pool. Pool guys were just lazy and corners cut. Think twice before using this company for your pool.

I'm glad to have found a local company to service my pool. Moe is a fantastic guy and does an…read moreawesome job. Always on time and always in touch when needed. I made the mistake of going with a sub-par pool service 'company' that took advantage of us before I finally happened on to Poolcareone. Moe is a great guy and a straight shooter! Give Moe a call and I guarantee you will not be disappointed.

Poolcareone is excellent. I had another pool cleaning business taking care of my pool before…read morePoolcareone & they were unreliable & terrible. I am so happy I found Poolcareone. Mo, who is the owner, comes on the day & time we agreed every week, faithfully. He is reasonably priced and does a wonderful job, my pool is always clean & inviting. He is also able to do maintenance on the pool. I also like that I can support a local small business in the east valley. I highly recommend Poolcareone.