The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

I HIGHLY recommend Aaa Pools! Unfortunately, I have been through a lot of Pool companies. Years of…read moreunreliable, dishonest, frankly, lazy thieves! Companies & guys that wouldn't come to service the pool, would constantly tell me that I needed unnecessary, costly equipment & repairs, & even horribly inappropriate, unprofessional technicians. To say that I was "leary" when I hired on Aaa Pools, is definitely an understatement. I am completely satisfied & over joyed with the service, professionalism & honesty that I receive from Aaa Pools! Kevin & his team have always showed up when they said they would, have never quoted costly, unnecessary repairs. On the contrary, when repairs & equipment are needed, Kevin, the owner himself, comes out, discusses all of my options & even reccomends how I can save money! An example is, when my pump was blown out, he reccomended where I could buy the equipment myself & gave me a rock bottom install fee. When he reccomended a more efficient cleaner, he loaned me one for a few weeks so I could see the difference for myself before buying one. What company does that? I could go on & on with examples of the incredible integrity of this company! However, I won't take up more of your time. Lol. In a nutshell, I have never felt that I was being taken advantage of or lied to. Take my word for it- you won't be disappointed with Aaa Pools!

AAA Pool Service has taken care of our pool for many years. Before we found them, we would get…read morealgae, even with another pool service. Never had the issue since AAA Pool has taken over. They are very reliable, quick response if we find an issue between visits, and best of all, our pool is clean and ready to use. I highly recommend them!

Chris and his guys are the best pool group that I've come across asa property manager in years…read more This guy can put in a heater in your pool in five hours and you could be in Europe-too. The best clean care , photograph , updates , and always available on phone. Chris is the owner and Will talk you through anything you need The Best

This pool repair company provided premiere service and follow-through. Chris and Charlie are so…read moreresponsive, quick to be onsite for repairs and all at such reasonable costs. They are definitely my "go to". Pool system is up and running quickly and consistently for a month now producing a crystal clear swimming pool. Thanks guys!!

Our pool pump started leaking fairly badly and Dan was able to come out quickly and fix it up. No…read moremore leak and saved us a bundle by not having to buy a brand new pump. Great price, will use again when needed.

Great responsive and great customer service from Daniel @ Phooenix Pool Pros. Daniel was very…read moreprompt at diagnosing the problem with my pool pump as well as explaining options and next steps. The fix was completed within the agreed time table any my pump is back running like new again. I will reach out to Phoenix Pool pros for any future issues with my pool.

Splash Mob Pools have provided consistent, high quality pool maintenance service for several months…read morefor us. I appreciate the weekly service updates by email that shows the before and after of the service, as well as chemicals that were added. Don't hesitate to hire splash mob pools!

I am very satisfied with Splash Mob Pools. The customer service is excellent! If you have any…read morequestions they will quickly address them. They are friendly and approachable.They will take great care of your pool. Arizona is tough on pools, you need someone who knows what they are doing!

great family business very responsive one of the few businesses that service above ground poolsread more

Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

This company has been taking excellent care of our pool for over 7 years!! We've never had any…read moreproblems with our pool ever since Matt started taking care of it. Matt is always on top of any issues and would take care of it right away! Our pool always looks prestine!

I've used this company for a few years. The workers have been fine but always upselling. Management…read morehas been subpar but ok until I canceled the service when Matt would only respond if there is money making project involved. I canceled the service but he continued to bill me. Every month I dispute the charge with chase and get my money back and ask him to cancel the billing and he says ok. Only to be billed again and again. Ultimately I felt enough is enough and wanted to share my experience. Maybe then he would stop the auto-billing. Next step bbb

Excellent service from start to finish. The contractor was prompt, professional, knowledgeable, and…read morehighly responsive. They quickly diagnosed the problem with our pool controls, clearly explained the solution, and completed the work efficiently. The quality of the workmanship was excellent. Communication throughout the process was excellent, and they arrived exactly when promised. I would absolutely use them again and highly recommend their services.

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.