This pool repair company provided premiere service and follow-through. Chris and Charlie are so…read moreresponsive, quick to be onsite for repairs and all at such reasonable costs. They are definitely my "go to". Pool system is up and running quickly and consistently for a month now producing a crystal clear swimming pool. Thanks guys!!

A great pool service, dependable and my pool looks great !…read more It was looking green, replaced filter and pool vacuum and wow!! If you are looking for a new pool w, put them on your short list

We have a 19000 gallon pool and we tried to get this pool clear. Had Cory and Brett come out and…read morelook at this and they diagnosed the issue right away. I thought it was going to be a singular issue and it turns out it was a few things that had been neglected since we purchased the house. They are super honest and will guide you through the process and letting you make the decision on how you would like to handle the problem. They constantly check back and visited several times to make sure things were going according to plan. They are relentless in making sure the end result met your expectations. It's very rare that you come across honest trades people but I would recommend them to anyone.

Cory & Brett and their team are experienced pros, but even better, tell you the truth like a close…read morefriend would. No BS, no selling. They talk to you like a doctor - asking questions to understand what you really have going on. They diagnosed our problem that caused ongoing algae problems this summer, and quickly did some repair and maintenance, including replacing the sand in our filter, and emptying, cleaning and refilling the pool. Gave me some great advice, as well. Great work, great guys, knowledgeable and fair price. We have an older (1977) 30K gallon pool with side spa, with two pumps, a bubbler and gas heat. Northeast Scottsdale.

I've been a client of T's Pool Service for over 4 years and…read morehighly rate Tyler's service. His company is professional and reliable. I really appreciate getting a text when the technician is on the way and then getting an email report with a picture of my pool and courtyard fountain after service is completed. My pool is always sparkling clean. The owner, Tyler, is very responsive and helpful whenever I need something. For example my key box attached to my gate was malfunctioning and I was promptly notified of the problem in my pool report email. Since I'm an out of town owner in California, I was able to buy and new key box and send it to Tyler to have it switched out. Tyler made it easy for me. I highly recommend T's Pool Service.

Love T's pool cleaning service. We have had several pool cleaners and Tyler and his crew are great!…read moreHis prices are very reasonable!

We switched from another maintenance company as they started charging any/all chemicals they used…read more I was not given the opportunity before the new charges to understand, they just showed up on the billing. Not a happy camper. We have enjoyed our pool maintenance from Cool Pools, they ensure its in excellent condition. Always provide any pricing before hand which give us the chance to look it over.

1-Star Review Our experience with Cool Pools over the two…read moreyears we rented our home was completely unacceptable. Cool Pools was the pool company hired through our property management company AH Properties and unfortunately, dealing with them became a significant source of frustration and concern. During our tenancy, Cool Pools damaged our personal property, and despite bringing the damage to the attention of both Cool Pools and the property management company, neither was willing to take responsibility or reimburse us for the damages. We also became increasingly concerned about the maintenance and safety of the pool water. Because we did not feel our concerns were being adequately addressed, we ultimately paid out of our own pocket during the final year of our lease to have the pool water tested and water analysis from professionals, we hired a neutral company that was highly reputable with great reviews! The results showed only approximately 55% overall water-test quality, with concerning levels of chlorine, TDS, pH, and alkalinity, including both excessively high and excessively low readings. Whenever we raised questions or concerns, our interactions with the property management were often deflected rather than focused on resolving the issues. Because we wanted objective answers regarding the condition and safety of the pool, we chose to rely on independent professionals and paid for professional water testing ourselves. It is extremely disappointing to have paid rent expecting as advertised in the lease agreement a properly maintained and safe pool, only to have to spend our own money investigating problems that we believe should have been addressed by the pool company and property management. Based on our two-year experience, we would not recommend Cool Pools to others. Our experience left us feeling that our concerns were not taken seriously, and the refusal to address the property damage shows how they handled simple customer service issues. You get what you pay for!

Working with you all has been amazing. Your communication is always clear and informative. The…read moreservice is impeccable and the techs are so kind. I haven't had the level of care and customer service you all have provided in quite a while. I had just purchased my home and have never had a pool. Not only did they show me how to use it they helped me understand the importance of weekly cleaning and matched it with excellent pricing. If your pool needs servicing, definitely choose Haoly Pools.

Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

Well the owner reached out personally to make things up for the misses in scheduling and make sure…read morewe were happy w our service. I think that says a lot about a business that cares enough to do that. It turns out the scheduling issues were one offs w sick staff etc. we will continue to use AZ pools for our filter service

I recently signed up with regular pool maintenance services with Vince and AZ Pools. First off,…read morethey made it very fast and convenient to sign up and start services. Few texts and pictures of our pool and we were off and going! We have not had service for 3 months and the return technician Jordan has made our pool look better than we have ever seen it. They are everything you are looking for in a pool company. Shout out to Jordan and Vince for running a great company and I'm thankful to Yelp for helping me find a great company. If anyone needs any references, please reach out!

Prompt, attentive and responsive to all my pool servicing and repair needs. Hire them with…read moreconfidence. A++

I hired this company for almost two years. They were great, until they completely screwed us over…read more My new tenants informed me that the pool had algae and was really dirty. I didn't understand why because we had weekly pool service. I reached out to try to understand what was going on. Tara (customer service contact) then told me that they had not been able to access my backyard due to the lock code changing. This conversation happened one day ago (Sept 21st). Our lock code changed in May! I went to my ring cameras and service had not been completed since September. Unfortunately, this was as far back as my ring camera allows me to see. Unfortunately, I can only prove that the service I was being billed for was not completed for 8 weeks. This probably went on for much longer. They claim to have sent me an email on Sept 19th (which at this point I don't even care to go find), but never picked up the phone to try to contact me or fix the issue. When I called to ask them to fix the issue, they tried to charge me for extra chemicals and the extra service to rebalance the pool. Charge me more for a service I had been billed for but had not been complete?!?! They said it was my fault for not informing them of the code. Yet, it was okay for them to keep showing up to a locked code week after week without picking up the phone to call me or text me. They said they had to pay their techs for each visit and that's why they would not grant me any service without additional payment. I also paid for filter cleaning service that the manager said had not been completed due to lack of access... again, there was no phone call for them to try to resolve the issue. Had I not reached out, they would have kept charging and just showing up to a locked gate. This is an awful business practice! They lose a customer over fixing a small issue. I would not recommend this service to out of state owners, STR owners or anyone who is not at the property daily to confirm service completion.

I've used this company for a few years. The workers have been fine but always upselling. Management…read morehas been subpar but ok until I canceled the service when Matt would only respond if there is money making project involved. I canceled the service but he continued to bill me. Every month I dispute the charge with chase and get my money back and ask him to cancel the billing and he says ok. Only to be billed again and again. Ultimately I felt enough is enough and wanted to share my experience. Maybe then he would stop the auto-billing. Next step bbb

Bad customer service, they no answer phone call neither emails, trying to communicate with them is…read moreimpossible. The trying to charge me more moths, that I send email about cancel the service. No recommend.