Shouting out Matt for his professionalism, communication style and follow-through. Our pump was…read moremaking a grinding sound and a valve needed to be replaced. I found Matt through yelp and I'm happy I went with him. I reached out with the issues and he was quick to respond. He asked me questions and requested videos/photos to provide me options from repair to replacement. Matt offered prices for both pump options and we chose to replace the pump and scheduled a day. All of our communication was via text. I did not meet or speak with him until the day he came to do the work. When Matt was replacing the pump, he took the time to educate me on the new model and answered any questions I had. At no point did I feel that he was rushing to complete the work. He made sure everything was working properly before leaving. I truly appreciated his work ethic and straight forward attitude. Matt is an honest business man.

We needed a new fountain pump. They were great giving us 3 different options and provided quick and…read moreefficient service. Great value. I will definitely give them a call again if we need a new pump.

I received expedited services when I needed extra support with my pool. Service is great as is…read morecommunication and prices. I use All American Pool Servicing for my monthly pool maintenance and I am very happy with their service.

They had been servicing our pool for approximately eight months, but the quality of service over…read morethe last several months was extremely disappointing. For about two months, our pool was covered in yellow algae. We brought this to the technician's attention after he had just serviced the pool, but he said he hadn't noticed it. He also failed to notice that the pool was several inches above the proper water level. How could someone paid to care for pools not recognize those issues. We then spoke directly with the owner, who assured us that he would personally take over the care of our pool. He came out and charged us $225 for a new water leveler nearly a month ago. However, the pool is still significantly overfilled, so the issue was never actually resolved. The pool was also still full of algae. Rather than correcting the problem, the owner repeatedly told us he would "get to it." Eventually, we had another pool company evaluate the situation, and they recommended draining and refilling the pool because the water was in such poor condition. We had completely remodeled and refilled our pool just last summer. Because it is a large diving pool, draining it would waste a significant amount of water and cost several hundred dollars to refill. We were essentially being told to spend hundreds of dollars to correct a problem that developed while the pool was under their care. At that point, we decided to hire another pool company to try to correct the situation. Unfortunately, we accidentally sent All American Pool $275 that was intended for the new company to perform the pool startup. We contacted All American Pool immediately, explained the mistake, and requested that the money be returned. They were already aware at that point that we were cancelling their service. The owner told us he needed to speak with the accountant (his wife) and would have the money sent back to us. Despite numerous calls and text messages since then, he has refused to return the $275. He acknowledged that he had received the money and told us he would return it, but he is now refusing to answer our calls or respond to our attempts to contact him. We understand that the payment was accidentally sent to them, but once they were notified of the mistake, we expected the money to be returned because it was not payment for services owed to them. There were also ongoing issues with the quality of their service. The pictures they sent at the end of their visits were supposed to show us that our pool had been properly cleaned, yet the yellow algae is clearly visible in those pictures. In June, our pool became extremely cloudy. When we contacted the owner, he said the filter probably needed to be cleaned. We were surprised that this had not been identified or recommended during their regular service. He then asked us to pay $399.99 upfront for a yearly filter cleaning service. We cancelled their service after only three months of that arrangement. When our new pool company took over, they found that the filter was full of dirt. Despite this, All American Pool has refused to return any of that money. We will be attaching photographs documenting the condition of the pool, including the algae and the condition shown in the service photos they provided. Overall, we are extremely disappointed with our experience. Problems were repeatedly overlooked, we were charged for services and equipment that did not resolve the issues, and when we raised our concerns, we felt that the responsibility was repeatedly shifted back onto us rather than the company taking ownership of the quality of its work. The refusal to return the $275 that was accidentally sent to them has only made the situation worse. Based on our experience, we cannot recommend this company.

Jeff was extremely thorough and showed me everything I needed to know about the system.read more

After several phone calls and text message exchanges, Jeff left me high and dry today as a No Show…read morewith no explanation. Yesterday was a fiasco trying to coordinate between his personal errands, flat tires and more. Poor guy must have a terrible dark cloud following him everywhere. Best wishes to Jeff and anyone who needs his services.

I highly recommend Boulder Valley Pools!…read more The level of professionalism and thoroughness from Paul was exceptional. I had issues with both my vacuum head and hoses and Paul took a lot of time to explain exactly what was going on with my pool setup. He walked me through how the equipment operates and pointed out warning signs to prevent further issues. Paul genuinely cares about the quality of his work and even followed up shortly after the visit to verify that the system was running smoothly and that I was completely satisfied. If you are looking for a reliable, knowledgeable, and customer-focused pool service, look no further!

1 Star Extremely…read moredisappointing experience. I contacted this pool company because I needed a basic quote for a crack in my pool. I was told someone would come out to take a look, but no one showed up. I called again and was told they would come out the next day. Again, no one showed up. I then received an apology and was told I was penciled in for Tuesday and that they could probably provide me with a quote if I sent pictures, my address, and my personal information. I did exactly that and provided everything they requested. Still no quote. I eventually called again because I never received the promised email. I was then told that they thought they had already given me the quote. They hadn't. And, once again, no one came out on Tuesday as promised. At this point, it was just excuse after excuse after excuse. I spent my time making calls, sending pictures and information, and trying to accommodate their schedule, only to never receive the basic service I originally requested. I honestly don't understand how this company has so many positive reviews based on my experience. Regardless, I would never use or recommend this company. If getting a simple estimate is this difficult, I certainly wouldn't trust them with an actual pool repair.

I can't say enough good things about Allen's Pool Catering! Allen is fantastic--super professional,…read morefriendly, and clearly takes pride in the work he and his team do. From the moment I reached out, he was quick to respond, showed up on time, and walked me through exactly what needed to be done. His team is just as great--courteous, efficient, and thorough. They didn't just do a surface-level clean--they went above and beyond to get my pool looking better than it has in years. You can tell they genuinely care about their work and the people they're helping. It's such a relief knowing I have a reliable, honest company to count on for my pool service. Big thanks to Allen and the team--you've earned a customer for life!

So we've been using Allen's Pool service for about a year! After trying different companies we…read morefinally have found our "home" Allen himself is pretty darn cool. Even came out personally to check things out on a needed job. Our current weekly tech Garcia is so amazing! He's thorough. Takes his time. Is polite, respectful and just a great worker. Seriously ask for him!!!!! Today we ran into an issue with the pool pump and collectively the whole team jumped in, figured it out, got the necessary parts and fixed it the SAME DAY!!! This prompt reaction saved us thousands of dollars! The attention and love is beyond our expectations and so so very much appreciated! This is how people should care for each other! I'm highly recommend them! We've referred them to family and will continue to do so! Look no farther! THIS IS YOUR TEAM!!!

We switched from another maintenance company as they started charging any/all chemicals they used…read more I was not given the opportunity before the new charges to understand, they just showed up on the billing. Not a happy camper. We have enjoyed our pool maintenance from Cool Pools, they ensure its in excellent condition. Always provide any pricing before hand which give us the chance to look it over.

1-Star Review Our experience with Cool Pools over the two…read moreyears we rented our home was completely unacceptable. Cool Pools was the pool company hired through our property management company AH Properties and unfortunately, dealing with them became a significant source of frustration and concern. During our tenancy, Cool Pools damaged our personal property, and despite bringing the damage to the attention of both Cool Pools and the property management company, neither was willing to take responsibility or reimburse us for the damages. We also became increasingly concerned about the maintenance and safety of the pool water. Because we did not feel our concerns were being adequately addressed, we ultimately paid out of our own pocket during the final year of our lease to have the pool water tested and water analysis from professionals, we hired a neutral company that was highly reputable with great reviews! The results showed only approximately 55% overall water-test quality, with concerning levels of chlorine, TDS, pH, and alkalinity, including both excessively high and excessively low readings. Whenever we raised questions or concerns, our interactions with the property management were often deflected rather than focused on resolving the issues. Because we wanted objective answers regarding the condition and safety of the pool, we chose to rely on independent professionals and paid for professional water testing ourselves. It is extremely disappointing to have paid rent expecting as advertised in the lease agreement a properly maintained and safe pool, only to have to spend our own money investigating problems that we believe should have been addressed by the pool company and property management. Based on our two-year experience, we would not recommend Cool Pools to others. Our experience left us feeling that our concerns were not taken seriously, and the refusal to address the property damage shows how they handled simple customer service issues. You get what you pay for!

This company has been taking excellent care of our pool for over 7 years!! We've never had any…read moreproblems with our pool ever since Matt started taking care of it. Matt is always on top of any issues and would take care of it right away! Our pool always looks prestine!

I've used this company for a few years. The workers have been fine but always upselling. Management…read morehas been subpar but ok until I canceled the service when Matt would only respond if there is money making project involved. I canceled the service but he continued to bill me. Every month I dispute the charge with chase and get my money back and ask him to cancel the billing and he says ok. Only to be billed again and again. Ultimately I felt enough is enough and wanted to share my experience. Maybe then he would stop the auto-billing. Next step bbb

Mike at Aquiline Pools is  the best. Great to work with, great value, and does an excellent job…read more Retiled my spa among other things, it looks fantastic. Work done: Retiled spa, Acid Wash, Tile Clean, Replaced Pop Ups. A true professional who does great work.

Aqualine Pools: Mike of Aqualine Pools has rescued my pool. The previous pool company I was using…read morewas really bad. My pool had turned green. We thought it was too far gone, but Mike managed to bring it back to clean swimable water. He also performed a badly needed filter cleaning (more than once) to assure the last of the dreaded Algae was gone. He also repaired the shaft seals and a minor pipe leak to bring the system up to perfect performance. Mike's name was given to me by Leslie's Pool and I took a chance he was good. Best thing I ever did. My former pool company is no longer working for me (I'm pretty upset with them). Mike has earned my loyalty going forward. Thank you Mike. Thanks Aqualine.