We discovered multiple wasp nests in spots proximal to our home's windows & doors. Not ideal with…read morefamily coming to visit. The folks at Advanced IPM responded quickly, and Scott from the Santa Rosa office expedited taking care of the issue for us. Communication was clear & consistent, service was extremely polite, thorough & professional. Highly recommended.

I wanted to like this service based on their strong online ratings, but the lack of communication…read moreand poor accountability made it difficult to recommend them. We had an issue with rats due to recent construction in our neighborhood. They sent out a representative. I showed him areas of concern. He was very thorough and we discussed a plan. Due to miscommunication I was under the impression the entire exposed perimeter of our home would be rat proof when in reality 3/4 was completed and some of that wasn't up to our satisfaction. We took pictures and sent them to the representative, who advised us that I misunderstood about the entire perimeter, but agreed the areas of concern were not done correctly. Three techs later and it still wasn't done correctly. A manager came out and made empty promises to fix things and to discount work. Apparently he meant a discount for additional work at a cost to us. We asked several times for an itemized bill to explain the charges, and all we received was the original statement I hope Management takes this feedback seriously to improve communication and accountability skills.

Animal Out Solution did a fabulous job under our home in Occidental where bats and rats were making…read morea home of our home. They carefully sealed the entry ways, set up cameras and made sure the animals exited safely through special exit vents which is an ethical way to take care of nature. We highly recommend Animal Out Solutions as a kind and thorough way to take back your home and encourage nature to go elsewhere into the forest.

We recently had George, from Animal Out Solutions, to inspect our attic to determine if our…read moreuninvited guests were still around. (They had left some things behind.) George was prompt, listened to our concerns, and took the time to do a thorough inspection inside and out. He is very knowledgeable, which became apparent when he explained the results and his recommendations. It seems our uninvited guests have abandoned their things and moved on. While, in the end, we did not need to have Animal Out Solutions do any work, I would not hesitate to call upon George again. I highly recommend him.

We had a huge infestation problem and we were out of state, so communication was a challenge. Hero…read morePest did everything needed to deal with the problem as well as communicate with us even though we were several time zones away. They continue to follow up regularly. We have been very happy with them.

Pro: so a bit pricey, it was well worth it in the end. They did a very thorough job and, though…read moreit's not finished yet, got rid of all those little beasts. Con: they have a bit of a problem with scheduling and communication between their various departments. But I still think it gets a five-star review.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Great workers that did a fantastic job! Very fair pricing and Moshe came by and gave a quick…read moreestimate and was able to start work in a timely manner. The workers were very punctual and great and I highly recommend them!

We first called Attic Kings about 4 years ago after heavy rains led to rats getting into our attic…read more They caused a huge mess, and I was especially concerned about the urine, droppings, old insulation, and fiberglass getting into the rest of the house. Moshe came out right away, inspected everything, and gave us a very reasonable quote to seal all of the entry points, clean and sanitize the attic, deodorize the space, remove all of the old insulation, and eventually replace it with new insulation. One of the biggest concerns for me was cleanliness. We had just installed brand new carpet upstairs, and the attic entrance is right there. Moshe covered everything in plastic and actually created a contained tunnel from the attic all the way downstairs and out the door so the old insulation and debris never traveled through the house. That made me feel much more comfortable about having the work done. Moshe and his team were fast, clean, and efficient, but what I appreciated most was how thorough Moshe was. He took the time to explain everything, sent us detailed photos, and never made us feel rushed. Because we have two attic spaces that connect along the roofline, Moshe did not just seal everything and immediately put down new insulation. He left traps in place and came back for several weeks to make sure there were no rats still hiding somewhere or finding another way in. Only after we were all comfortable that the problem was completely resolved did he install the new insulation. I really appreciated that because the last thing I wanted was to spend money on new insulation and have it ruined again. 4 years later, we still have the trap up there and have not had another rat problem. Recently, we had a completely separate issue with yellow jackets that made an opening near the roofline and got inside the roof area. After pest control handled the yellow jackets, I called Moshe just to ask whether the opening needed some kind of special repair. He came out the very next morning, walked the perimeter of both rooflines, found a few small areas that had shifted or opened over the years, sealed the area where the yellow jackets got in, and even went back into the attic to make sure everything was still secure and there was no evidence of rats. There wasn't. What really impressed me is that this was years after the original work, and he still came out as a courtesy to check everything. That says a lot about the kind of person he is and how he runs his business. Another thing I really appreciate is that when you call Attic Kings, you actually get Moshe. You are not dealing with an automated system, a call center, or a different person every time. He is very hands-on, and the people he brings with him have always been professional, respectful and clean. We even scheduled the original work while we were away from the house, and I felt completely comfortable trusting Moshe and his team in our home. His pricing was competitive, the value was excellent, and most importantly, the work has held up for 4 years. It is getting harder to find small businesses where the owner still answers the phone, shows up personally, stands behind the work, and cares about maintaining a relationship with customers long after the job is finished. Moshe is honest, dependable, and has a lot of integrity, and that goes a long way with me. I would absolutely recommend Attic Kings.

I am a long-term customer. I have been very happy with the service. I am on the maintenance stage…read moreafter the original work. I have been unable to find this level of care with any other company. They are taking special care to ensure that the problem does not come back. I looked around and worked with many other companies before finding them. Something else that is amazing is how they keep track of my home and the details between visits which is nice so that I don't have to explain everything again to everyone coming.

I scheduled an appointment with King Pest Control for a 12-2pm window. At 12:40pm--during the time…read morethey were supposed to arrive--I got a call saying there was an "emergency" and they wouldn't be able to come until 7pm. I had already taken time off work to be available, and instead was left hanging at the last minute. This is not just unprofessional, it's disrespectful of customers' time and completely unreliable. If you value your time and want a company you can actually count on, look elsewhere.

We've been using Heritage Pest for years and can't say enough good things about Dale and his team…read more They handle our general pest control, and every visit is consistently professional, friendly, and thorough. You can tell they take pride in their work. A couple of winters ago, we found ourselves with rat problem coming from the neighbors home. Dale personally came out, inspected every inch of our home, sealed off all potential entry points, and set traps. He came back weekly until every last rodent was gone--and honestly went above and beyond what was even in the scope of work. Their prices are extremely reasonable as well. We love supporting this local, family-run business. They're reliable, kind, and exceptional at what they do. If you're looking for pest control you can truly trust, Heritage Pest is the one to call.

From the owner: At Heritage Pest Management of Wine Country, we specialize in providing comprehensive pest control…read moreand inspection services throughout Lake, Napa, and Sonoma Counties. Our focus is on quality, safety, and integrity, using environmentally conscious methods that deliver lasting results. We offer both residential and commercial services, including: • General Pest Control – Regular maintenance programs targeting ants, spiders, earwigs, crickets, and paper wasps. • Rodent Baiting & Monitoring – Tamper-resistant exterior bait stations and ongoing protection against rats and mice. • Termite Services – Localized liquid treatments and exclusive Drywood Termite Heat Treatments, the only company in the area to offer this non-chemical solution. • Bed Bug Heat Treatments – Complete, chemical-free eradication of bed bugs in a single visit. • Bird & Wildlife Control – Bird deterrent spraying, netting, and wildlife trapping solutions tailored for both homes and wineries. • Eco-Friendly TAP Insulation – Pest-resistant attic insulation that improves energy efficiency and adds long-term protection. • Home & Pest Inspections – We work hand-in-hand with our sister company, Heritage Builders, to provide combined home and WDO inspections for real estate transactions. Our goal is simple, to help you protect your property and enjoy a pest-free environment, all while upholding the highest standards of professionalism and customer care.

What a great company! I've worked with several pest control companies over the years, and Advanced…read moreIPM is truly a 10 out of 10. Their representative, Jim Ross, is professional, knowledgeable, responsive, and always keeps his word. Thanks to Jim and the entire Advanced IPM team, my business has remained in excellent condition, and I have complete confidence that any concerns will be handled quickly and effectively. It's refreshing to work with a company that genuinely cares about its clients and delivers on its promises. Thank you, Jim and Advanced IPM, for the outstanding service. I highly recommend them to anyone looking for reliable, top-quality pest control!

I had a rodent problem, with an animal burrowing under my house. Advanced IPM was friendly and came…read moreout to inspect the property for a quote. They send me a quote and message through their online portal. I replied back with a question, and they never got back to me. Customer service started out great, but then they disappeared. It's been 8 months, still no response after multiple attempts.

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

We are very satisfied with the service we are getting with Smart Pest Pros. They are taking care of…read morebusiness in a very professional manner. Scheduling of appointments is very easy, they notify you of appointments and the tech does a very thorough job of preventing any pests of bothering us. I would recommend this company to everyone.

I had a bit of an emergency. We were installing new flooring. When the old stuff was removed we…read morefound some damaged wood. it looked like tunneling by insects, yet the floor company was not concerned. We knew we needed to check on this before the flooring install continued. I called one company that was booked up for almost 2 weeks. We asked them if they could at least look at a picture via email as we needed help fast. They said maybe but never responded after I sent the picture. I called Smart Pest Pros. The lady who answered understood that I needed help now... not later. She arranged for Josh to come out the next morning. He did a thorough inspection. He explained that it was termite damage (maybe old) and gave me several options to deal with it. But also gave us the go ahead to finish the floor. Josh and his office manager saved me a big headache and expense. Thank you from Vallejo!!