What a great company! I've worked with several pest control companies over the years, and Advanced IPM is truly a 10 out of 10. Their representative, Jim Ross, is professional, knowledgeable, responsive, and always keeps his word. Thanks to Jim and the entire Advanced IPM team, my business has remained in excellent condition, and I have complete confidence that any concerns will be handled quickly and effectively. It's refreshing to work with a company that genuinely cares about its clients and delivers on its promises. Thank you, Jim and Advanced IPM, for the outstanding service. I highly recommend them to anyone looking for reliable, top-quality pest control! read more

Great service and fast emergency response. Thank you so much for Technician. It's always on time and available.

I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all the possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree. read more

Great service for facilities, highly recommend! Great communication, very knowledgeable, very nice worker. -WSPA read more

Review Update! Ive been with Advance IPM since 2023. Our first person waa Drew who was really great then he was transferred and we were well taken care of by Sunny. She also suggested the mosquitoes buckets which really help our yard alot. We have a very lush yard and after the winter we will get a lot of mosquitoes. With the treatment which last about 6 months we are bite free. Thanks again for the wonderful service & always communicating Sunny! read more

Advanced Integrated Pest Management - Our large green yard - Pest Control Near Me - Concord, California

Been using Advance IPM pest control for about 3 years now. They do an excellent job... They have really helped with all of the critters. They are also very communicative. Sunny is the main person that comes to our home and she is great! I would highly recommend using them! read more

We had Matt come out to do our home inspection and I could not be happier with the service. He was incredibly thorough--looked under everything, took notes, and you could tell he had a ton of training and experience behind him. He seemed super knowledgeable, but also really friendly and funny, which made the whole process much easier! He communicated with us every step of the way, even texting ahead to let us know when he was on his way. That kind of care and professionalism goes a long way. Compared to our last two pest control companies, this experience was night and day. I feel completely confident in the job he did, and I'm 100% satisfied with this company. Already recommending them to all my friends! read more

I'm so pleased with this experience. Rick was on time, professional, and knowledgeable. Most importantly, he was honest. I thought we needed a particular treatment, and he told me candidly that we did not, and gave free advice on how to solve our problem. Maybe I'm too cynical but I've never experienced that level of candor from someone selling a home service. I'm used to being sold and upsold. Rick's integrity will bring me back should I ever need service in the future, and I encourage others to choose IPM. read more

They did an awesome job with our rodent problem. Super helpful and thorough. They came and carefully checked for any entry points, closed them off and then trapped the remaining rodents inside the crawlspace read more

Sunny has been great servicing 2 of our communities. Always responds in a timely manner and always ready to work.

Although I didn't have to use their service (had a possum in my yard that finally decided to move on), the honesty and integrity in my conversations first with the dispatcher and then with the gentlemen (Pavel?) who would have done the live trapping was hands down the best. I got quotes from many other pest management companies but this company was honest about the possible outcome without up charging me for services I didn't request. I would definitely do business with them when needed. read more

Their technician was able to come out and provide services immediately. When it's time to service my property, i receive a text the night before and reminds me to bring in the furkid. read more

Great reliable service!!! Highly recommend! They even came quickly for any ants that randomly showed up in between scheduled visits!

This review is long overdue, but it comes with immense gratitude for Pavel at Advanced IPM. During one of the most difficult and stressful times in my life--dealing with a carpet beetle infestation that had affected all of my personal belongings--Pavel was an absolute lifeline. From the very beginning, he was an incredible and calm guide through a situation that felt completely overwhelming. His deep knowledge, patience, and professionalism helped me understand what was happening, what steps I needed to take, and most importantly, that it was something that could be resolved--which it absolutely was, thanks in large part to his help. What truly stood out about Pavel was his ability to educate me without ever being condescending or dismissive. He took the time to explain not just how to handle the immediate situation, but also how to dramatically reduce the risk of it ever happening again. His insights have continued to help me make informed decisions, especially during moves, and I've consulted with him more than once since then. Each time, he's been consistently helpful, responsive, and supportive. What I appreciate most about Pavel is his rare combination of expertise and calm presence. His extensive knowledge of insects and infestations keeps you sharp and prepared, but it's his composure and steady guidance that really make the difference when you're in the middle of something as challenging as I was. Pavel is a true professional and someone I would wholeheartedly recommend to anyone facing a pest issue--especially if you're looking for not just a solution, but a calm and knowledgeable partner in getting there. read more

Pavel has been our go-to guy for pest control in Lafayette. The ongoing preventative care has helped keep ants and other pests out of our house after having multiple raids before adding his services. He has also been hugely helpful in emergency needs. He cleared out the colossal wasp nest that had burrowed into our yard and provided same-day service (with a follow-up later to confirm that the hive was dead). He also helped us with a tick issue in our yard, where our dogs brought in 3 to 7 ticks daily. If you're looking for pest control that goes above and beyond, Pavel is your guy. I highly recommend him to anyone needing top-tier pest management - you won't be disappointed! read more

Top notch experience with getting rid of our rodent issue! I vetted multiple businesses to land on AIPM. Tom's thoroughness and empathy driven approach stood head and shoulders above the rest. No opening was left unchecked. Our weekly inspection checks with Scott have been seamless and informative. Marcus and Shawn both completed our exclusion service and cleaning the moisture barrier in our crawl space and their thoroughness and kind nature were both appreciated. Every interaction has been professional and thoughtful and I'm grateful on how this team turned a stressful problem into an easy solution. Thank you everyone! read more

I have enjoyed the amazing quality of service and thoroughness. Sunny is truly a gem of a technician! She is compassionate and does a superb job. The prices are more than reasonable. I'm so happy I found Advanced IPM! read more

I have a family member who doesn't have a Yelp account so I'm posting a review on their behalf: Pavel is super nice and goes above and beyond. He listens to my concerns, does a thorough job explaining the situation, comes up with a plan, and is hugely helpful with my rodent problem. I am very grateful for his putting a plan together and for his extensive knowledge. We haven't caught the pest yet, but Pavel has been diligent about following up and being responsive when I communicate with him. Pavel is the reason for going with Advanced IPM. read more

Sunny, our tech is great! She is very thorough and always responds to my requests. Does a great job getting the spider webs down too.

We had an emergency issue with mice and Corey from Advance IPM came immediately to assist us. He has been amazing and has helped us so much. Best customer service! read more

Customer service is excellent and responsive. They come soon after we call them. They listen to our concerns carefully and take prompt action to address the issues we are experiencing. We really like working with Sunny Caudel. She's incredible. read more

The inspector didn't show up for the estimate or respond to any of my texts or respond to my calls. Their excuse was they double booked him but they didn't realize that until after I told them he didn't show up. read more

My neighbor has been with Advanced IPM for many years and she referred me to their service in July 2023. Drew was assigned to us for half a year and then Sunny took over. They have both been great! Sunny does a thorough job knocking down cobwebs and treating the foundation of the house, along the fence line, and other exterior parts. Sunny puts me at ease with her easygoing personality and knowledge about the business. We can totally feel the difference since we started our bi-monthly service. I found Sunny to be reliable and responsive. I've used several different services in the past and would choose Advanced IPM anytime! read more

Arice has been treating my place for about a year now and he's the best! He's always so friendly, professional, and thorough. He takes the time to make sure everything is sprayed properly (he even went the extra mile for wasps this time) and I haven't had any bug issues since he started. Super reliable and easy to work with, I highly recommend him! read more

We've been using IPM for over 3 years now and have consistently received consistently good services. Ants and spiders are our usual issue but now with our regular service, it's no longer a problem. Sunny is our current service provider and she is professional and a great communicator. We always get a reminder the day before our scheduled service and she is flexible and accomodates our schedule. I would highly recommend IPM and Sunny if you are looking for consistent quality service. read more

Love everything about Adavanced IPM. Anytime there is an issue, they come out take care of it and the problem is gone. Sunny is the best, she is always there on time and ALWAYS takes care of the issue at hand. Thank you Sunny and Advanced IPM. read more

I've been very pleased with this service and my current technician, Sunny, is very responsive and accommodating to my last minute scheduling changes. Keep up the good work! read more

We have been with Advanced IPM for 5 years. We have Sunny and love her. She is compassionate, empathetic, and truly knows what she is doing. Always ready to solve any issue, she makes everything so easy and stress-free. People like Sunny are the reason IPM is such a great company to work with. read more

Sunny has been doing our pest control for a while now. She is fantastic. Besides being personable, she and expert in her work, a prompt to respond to questions in between services. Since she began, we've generally had no issues with pests. And it helps that my dog loves her :-) read more

The worst pest control service! I had mice in the garage and they charged me $640.00 for one month which included 4 weekly visits, leaving mice glue traps & a couple wood snap traps. I still have mice and they were going to charge me another $640 for an additional month. read more

We have used Advanced at commercial building for many years now. Sunny is our service provider and she is great. They always go above and beyond to make sure our building is pest free. Communication and response time is great. Highly recommend! read more

Sunny was friendly and helpful, took care of my ant problem! Advanced IPM had prompt communication and offered good support.

Due to my previous experience with AI Pest i decided to go back to them again to deal with this year wasp problems. This year the wasps decided to invade our backyard overhang within the cover rail system. Zack came by texted me 30min on request (excellent for the headsup). Also inspected the area to see if there were any more wasps hives and did not see any and decided to treat the area. AI thank you for another great service on wasp removal. The team responded to my request quickly and looked up times that might work for my schedule! Reasonable price also considering i did not have to deal with purchasing and spraying the wasps. I would highly recommend AI Pest! read more

Advanced Integrated Pest Management - Wasps wasps wasps!! - Pest Control Near Me - Concord, California

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I can't say enough great things about the pest control service given by Sunny. She is super responsive and communicative. We are very pleased with Sunny. read more

Inept phone staff. Did not understand simple questions. Did not follow through on my request to speak to contractor who would be doing the work. Dont bother to ask for supervisor. She was defensive and irritable. read more

Pavel's been great to work with. Very knowledgeable and always happy to help. Highly recommended!

EXCELLENT. 10 out of 10 would recommend!!! We always receive outstanding customer service and the work is always done properly and within a timely manner. Zach has always gone above and beyond for Cross Pointe Community and is always extremely helpful/ knowledgeable. thank you always to Advance IPM ! read more

We have used Advanced IPM for a few years now and have been very pleased with their service. Our current technician, Sunny, has been great. Has been timely, and the few times we have needed a follow up visit we get taken care of promptly read more

Advanced IPM came over to exterminate ants crawling in my front and back yards and kitchen. Zach is great and knows exactly where to go to address the problem. He is also very mindful of people's pets and won't spray where the customer doesn't want it, although the spray, once dry, is supposed to be safe for mammals. He is very personable and I recommend this company for pest control needs. read more

It's been nearly a year since I wrote my first review and I've continued to use Advanced IPM for my pest control needs. I rarely update reviews, but my experience with my technician Sunny continues to be great, so I am sharing that. She is fantastic, knowledgeable, and responsive. She is the reason I'll continue with this company. I highly recommend her. read more