Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

Racer Pest Control has been a God sent. I contacted them on Monday, and they were able to come in…read moretoday (Thursday morning), not only to evaluate and give me an estimate, but also were able to start working on my condo! My experience with them has been very positive and smooth, from the initial texts and setting up the appointment, meeting up with the technician Rally, to the extermination process. On top of that, they are very reasonably priced and honest, didn't try to up sale at all. I highly recommend Racer Pest Control.

Racer Pest is awesome. After an ant outbreak last year they came quickly, explained the problem,…read moreprovided options, provided transparent pricing, and solved the problem. I haven't seen an ant since! Their service is great and everyone who works there is kind and easy to work with. And they are a local family-owned business which is important to support. I highly recommend Racer Pest.

The rats have met their match…read more They are highly intelligent. So is Brandon. They are very agile climbers. So is Brandon. They are persistent. So is Brandon. They are clever. So is Brandon. They never stop. And neither does Brandon. He is unstoppable. Many thanks also to Christy in Scheduling for always being so pleasant and accommodating.

Nature Science Pest Control rocks!…read more We've only ever had to use their service for odorous house ants, which apparently are very common (and overpopulated?) in our area. We're on a semi-annual plan. They visited recently and sprayed around the perimeter of our house, and used some localized treatment in a tree where they saw ants. We appreciate their eco/friendly and pet-safe practices (we let the spray dry and then our yard is safe for our dogs again). Also appreciate their responsiveness in setting up the visit by text, and then texting again when the tech is on the way to us. Every technician we've had has been friendly and knowledgable, as well as quick and efficient.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

We discovered multiple wasp nests in spots proximal to our home's windows & doors. Not ideal with…read morefamily coming to visit. The folks at Advanced IPM responded quickly, and Scott from the Santa Rosa office expedited taking care of the issue for us. Communication was clear & consistent, service was extremely polite, thorough & professional. Highly recommended.

I wanted to like this service based on their strong online ratings, but the lack of communication…read moreand poor accountability made it difficult to recommend them. We had an issue with rats due to recent construction in our neighborhood. They sent out a representative. I showed him areas of concern. He was very thorough and we discussed a plan. Due to miscommunication I was under the impression the entire exposed perimeter of our home would be rat proof when in reality 3/4 was completed and some of that wasn't up to our satisfaction. We took pictures and sent them to the representative, who advised us that I misunderstood about the entire perimeter, but agreed the areas of concern were not done correctly. Three techs later and it still wasn't done correctly. A manager came out and made empty promises to fix things and to discount work. Apparently he meant a discount for additional work at a cost to us. We asked several times for an itemized bill to explain the charges, and all we received was the original statement I hope Management takes this feedback seriously to improve communication and accountability skills.

While having some mold damage remediated before replacing my roof, I discovered a small area of old…read moretermite damage on a roofing truss. I called Brandy to evaluate and recommend a solution. He came the same day, inspected the area, and recommended to first work with the roofer to replace the affected truss members and, if the damage was more widespread, then consider treatment. Brandy was knowledgeable and practical in his advice. I now feel confident about how to fix my problem. Brandy's service is my go-to for pest issues.

I called RETPC because I was seeing what I thought were termites and then saw a large mound next to…read moremy mobile home, I didn't think it was severe though bc it had only been a month. I called Brandy anyway, he came out and took a look and was able to assure me it wasn't termites (phew!), and didn't charge me a thing! We looked under house together, no mud tunnels and no damage to my piers, so probably just some ants. And I could use some earthquake stabilizers, a little free advice. Very nice, very helpful and Honest! Thank you Brandy!

I'm surprised to see some of the lower reviews here on Yelp. We've been using Clark for regular…read morepest maintenance for over five years, and I'm always pleased by the great service and care they provide.

Dorian has done a great job for us. No more ticks! Very professional and timely. He listens to our…read moreconcerns and takes immediate action. Thanks !

"I had an issue with a job this company did at my place--something valuable went missing due to a…read morebad worker, which I don't think reflects the company as a whole. The owner, Ian, has stepped in to help and informed me that the bad worker is no longer employed. He's working to sort it out and has been great about making things right. I appreciate his effort and feel he's doing his best to address the situation."

My friend has used this company for years and can't say enough good things about them. One of the…read moreowners, Ian personally did the inspection on our rat infested house. Impressive guy, very thorough. I like the fact that he is personally doing the work and I have great confidence in him. My landlord decided to go with another company for reasons of scheduling the work. The other firm has a different approach and is cheaper. Fingers crossed that the other firm gets the job done. If it was up to me, I would have gone with Ian. Ian was very responsive and was in my house for the initial inspection within 48 hours. And my neighbor likes Ian's monthly visits to check traps and spray for pests.

Lanson has been providing us with excellent services for many years. We live in the rural area so…read moreit's been a constant battle against rodents. Lanson is friendly and considerate. He's been responsive to our urgent service requests and did his best to accommodate our schedule. His fees are also very reasonable.

Nice persona dn dedicated to his work. Helped with a stubborn ant problem which definitekly helped…read moremy marriage! A+++++++

Did a complete Attic clean up and R44 blow in insulation & in wall insulation for an old 1959…read morehouse. I would say, they did an excellent job - Starting with Jeremy, who accommodated my schedule for preliminary inspect and gave me a on the spot quote. Elder and the guys did an excellent job in covering up the entire house and finished the job in 2 days. My house had no insulation in the walls- to very less in the attic. After the insulation my Heat as well as Cold is retained inside the house. Heat turns on once in a 24 Hr cycle vs multiple times in an hour previously. If you are thinking of in wall insulation, it's totally worth it. The quote was the most competitive and they were very flexible. I am still closing out the multiple holes in the wall, will take time as i prefer to do it myself- I had plans to paint anyway .

Good solid insulation company with actual employees from the company doing the work, and not just…read morehiring outside contractors. Everyone was extremely experienced and the work was completed on my home quickly and efficiently, with everything having protective plastic sheeting all the way from my front door to the work areas. The sales rep that came out to do the initial inspection and to give a quote, was very experienced and answered all my questions. We agreed on a course of action, and I later discovered I needed additional work, and he worked with me on getting that added. The workers arrived even earlier than expected on the day they were working on our house. They clearly had all the appropriate material and machines and equipment to do the job correctly. I feel very good about everything that was done and I would definitely recommend them. Everything was left clean and there was nothing I had to do to clean up behind them. The reason I am not giving five stars (only 4 stars) is because of the paperwork having multiple errors, and they took weeks to get me the pictures of the before and after shots of the work they did. I asked them to correct some errors I found in the paperwork, and even found more errors and had to ask them a second time to correct the invoice for my records. I also questioned whether the correct insulation was put into a certain wall, because the paperwork was incorrect. It took a physical callback from a different person to physically check, and he didn't really seem to understand clearly what the problem was. I showed him pictures of the insulation rating that I took for that wall, and he was about ready to go and purchase the insulation and redo the specific wall I was questioning. But then he just called the installers and they told him they put the correct R-Rating on that wall and then he left. He clearly was not trained well enough, and I still don't know if the correct insulation was put on that wall. All the hassle of the paperwork correction and reinspection of the work was not necessary if they paid attention to details better. But other than the paperwork and questioning a specific wall, the actual work was professionally done and these guys clearly are a good professional organization. Just keep an eye on the paperwork and go over all the lines of work in the contract before you sign it. Don't rush and sign what they give you. Read every line on the contract to look for errors. As far as the value for the service and work, they were right in the price range I was expecting. Don't hesitate to use them.