Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

Pro: so a bit pricey, it was well worth it in the end. They did a very thorough job and, though…read moreit's not finished yet, got rid of all those little beasts. Con: they have a bit of a problem with scheduling and communication between their various departments. But I still think it gets a five-star review.

Excellent work and the workers were very easy to work with. If I need their service, they make…read moresure I have a fast appt. EH

This company is extraordinary. The owner, Jerrod, is hands on and all the staff is amazing, both…read moreoffice and field. We had a very positive experience with them in 2018 and have gone on to find ourselves with different pests, such as carpenter ants. Nature Science has specialists in each pest category and they are knowledgeable and thorough. In this day and age it's unusual to find a company that is honest and fairly priced at that. We are fans!

Nature Science Pest Control rocks!…read more We've only ever had to use their service for odorous house ants, which apparently are very common (and overpopulated?) in our area. We're on a semi-annual plan. They visited recently and sprayed around the perimeter of our house, and used some localized treatment in a tree where they saw ants. We appreciate their eco/friendly and pet-safe practices (we let the spray dry and then our yard is safe for our dogs again). Also appreciate their responsiveness in setting up the visit by text, and then texting again when the tech is on the way to us. Every technician we've had has been friendly and knowledgable, as well as quick and efficient.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Arvin came and took care of our ants and wasps! He's very knowledgeable about pests. He's quick,…read moreattentive, friendly and helpful with all critters- Ones that jump, fly and make funny fussy noises. Not to mention ones that really gross me out! Thanks Arvin for being so upbeat, entertaining and energetic. You're always encouraging our staff to learn about the unseen little guys that come our way unexpectedly. You rock!

Excellent monthly service to rid our home of pests, especially cockroaches. We had a problem almost…read morea year ago, and within weeks, the problem was solved. We continue to have Advanced IPM service our home every two months to keep the pests out. Last week, I discovered some cockroaches in our yard, and even though they weren't in the house, I called our service representative out to complete our bi-monthly service a few days ahead of our scheduled service. Thankfully, we still haven't seen any of them in our home. This is a reputable company with quality people. Shout-out to Micheal, our service rep, for always showing up with a smile!

While having some mold damage remediated before replacing my roof, I discovered a small area of old…read moretermite damage on a roofing truss. I called Brandy to evaluate and recommend a solution. He came the same day, inspected the area, and recommended to first work with the roofer to replace the affected truss members and, if the damage was more widespread, then consider treatment. Brandy was knowledgeable and practical in his advice. I now feel confident about how to fix my problem. Brandy's service is my go-to for pest issues.

I called RETPC because I was seeing what I thought were termites and then saw a large mound next to…read moremy mobile home, I didn't think it was severe though bc it had only been a month. I called Brandy anyway, he came out and took a look and was able to assure me it wasn't termites (phew!), and didn't charge me a thing! We looked under house together, no mud tunnels and no damage to my piers, so probably just some ants. And I could use some earthquake stabilizers, a little free advice. Very nice, very helpful and Honest! Thank you Brandy!

Kevin Kellough is absolutely amazing! Always been an…read moreexcellent experience from start to finish. Beyond impressed with his work ethic, knowledge, and sense of humor. He is always friendly and cares to connect with office staff. You call he will be there!!!

I'm surprised to see some of the lower reviews here on Yelp. We've been using Clark for regular…read morepest maintenance for over five years, and I'm always pleased by the great service and care they provide.

"I had an issue with a job this company did at my place--something valuable went missing due to a…read morebad worker, which I don't think reflects the company as a whole. The owner, Ian, has stepped in to help and informed me that the bad worker is no longer employed. He's working to sort it out and has been great about making things right. I appreciate his effort and feel he's doing his best to address the situation."

My friend has used this company for years and can't say enough good things about them. One of the…read moreowners, Ian personally did the inspection on our rat infested house. Impressive guy, very thorough. I like the fact that he is personally doing the work and I have great confidence in him. My landlord decided to go with another company for reasons of scheduling the work. The other firm has a different approach and is cheaper. Fingers crossed that the other firm gets the job done. If it was up to me, I would have gone with Ian. Ian was very responsive and was in my house for the initial inspection within 48 hours. And my neighbor likes Ian's monthly visits to check traps and spray for pests.

I needed to spray for fleas as part of my rental move-out agreement. Lanson was the best. Extremely…read morecommunicative, prompt and professional. Very reasonably priced. I would not hesitate to hire him again.

Incredible integrity, support, and real expertise -- twice…read more I've reached out to this company twice now -- first for a flea problem, and more recently for a rat issue -- and both times, Lanson went above and beyond. He didn't just offer a quick fix or push services I didn't need. Instead, he patiently coached me through the process, answering dozens of my texts with thoughtful, detailed advice. His calm, knowledgeable guidance made a stressful situation feel manageable, and I truly felt empowered to handle things on my own -- and successfully did, thanks to him. What really sets Lanson apart is his honesty, integrity, and genuine desire to help. He clearly cares about his work and the people he serves. It's rare to find someone so generous with their time and knowledge, and I'm incredibly grateful. If you're looking for someone who knows what they're doing and treats you with respect, care, and professionalism -- Lanson is the one to call. I can't recommend him highly enough.