Drug Came out to the house, found a very small place where rats could enter the subfloor, put out…read moretraps and caught them right away. Came back three more times and then sealed their entry when there was no more activity. Great job!

I love this man. This is the second time he has come to solve my problem. He is honest, reliable,…read moreand gets the job done. I have to say he is very reasonable too. You would be lucky to have him take care of any issues at your home. I am sure he is so busy he does not need reviews. I'm sure he gets his customers from other satisfied customers he has served. He is the best.

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

Edited to provide more information. Two visits (spray outside and bait traps inside) reduced but…read moredid not completely resolve my Odorous Ant problem. They returned a couple of weeks after 2nd visit. Also, during last visit, technician placed a small amount of unsheilded left-over bait on a corner of my kitchen window sill (I have pets that might access). I resolved the ant problem myself (at least for now) by purchasing and placing another commercial product's bait traps around the outside perimeter of my house.

This is hands down the best pest control company I have ever worked with. Ryan and Tyler were…read moreextremeley responsive, and they schedueld an onsite inspection almost immediately. They took the time to look at every part of our house to identify any potential entry points for pests. A day or two later, they had a technician come by our house for the work (screening, mortar patching, and setting traps). The work was highly effective and solved our rodent problem. Three or four month laters, however, we had a different problem, so I called up Tyler, and he said his partner Ryan could come that same day for a reinspection. Ryan showed up and we walked through the house again in detail and discussed next steps. But rather than book a follow-up appointment, Ryan was kind enough to take an hour or so of his time and just perform the work himself, and all at no charge! These guys definitely go above and beyond, and they are true experts!

Ryan, Tylor and their team have helped us with complete exclusion and clean environs, after a messy…read moreinfestation. This team is very thorough' dependable, and very professional in their actions and communication. Highly Recommended!

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

The service person that came. Out (Cash) was fantastic did a great job checking inside and out for…read moremice, outside in green can there was one that had eaten through the back of the lid and a week ago jumped out by me and went into garden. So he set some traps and did not try to sell me something I did not need he suggested he could come back in a week to check to see what's going.on. Very happy with the service from New west

Terminix said I had no termites in the house I was selling in napa. The buyer called termite out…read morewho said I needed to pay 2850 worth of termite mitigation work. They admitted they had seen no termites but said they had seen signs of termite activity. Termites saw nothing. Nor did I. The house was in contract so naturally I am paying this bill to close the sale. I think termite out is taking advantage of of the situation

I was selling my house in Napa and discovered that the house had infrastructure issue. It wasn't…read moretermites but other aging issues with the deck, patio and roof. We hired Termite Out and they did a great job. Helpful, thorough and professional.

Lanson has been providing us with excellent services for many years. We live in the rural area so…read moreit's been a constant battle against rodents. Lanson is friendly and considerate. He's been responsive to our urgent service requests and did his best to accommodate our schedule. His fees are also very reasonable.

Nice persona dn dedicated to his work. Helped with a stubborn ant problem which definitekly helped…read moremy marriage! A+++++++

Tami in the office is great and so are all the contractors. They answer questions quickly, give…read morefast quotes and the work is done quickly and efficiently! I've worked with them for years and it has always been great!

I originally had service with The Hitmen when we first purchased our house, but that company was…read morebought out several years ago by Western Exterminator. The service has never been the same since; a big corporate multi-headed entity that felt impersonal and not the local care of service I had before. I made the switch to Sonoma Valley Pest Control, and even after just one visit, I couldn't be happier. Luis was extremely knowledgeable, friendly, professional, and efficient. The time from request for service to the actual appointment was prompt, and the communications with the office were clear and friendly. I look forward to a long and productive relationship with Tami and her team!

Reached out to have a yellow jacket nest that was next to my house in a bush get sprayed. I am…read moreallergic and have three small kids, need to get rid of them. Our service man was very nice and seemed to do a thorough job. Two weeks later though, nothing has changed, bees still buzzing in and out. Called to have it serviced again and they were going to charge me a second time. I think the pros can take care of a small nest in one shot. Cancelled the call and won't be using them again.

They could do better in notifying their customers of price increases. Just recently had my home…read moreserviced and find out that my bill has increased by $10 ? I do realize that costs have risen, but it would be good business to notify your customers of price increases before the fact, not when you receive the bill. Also, there was a time when removing cobwebs was a part of the service, not anymore. In and out in 15 minutes!