This is a family-owned business that really knows their stuff. We had a rat problem 3 years ago and they showed up on a weekly basis and found all entrance areas and set traps. They came out weekly as long as there was a problem. Rats are back and we are using them again. Very professional and nice people. We have tried other exterminators and were disappointed. I would highly recommend Donna and Eric to anyone that has to go through the ordeal of pest eradication. read more

I will say that I was totally impressed with the professionalism and attention to detail that each Rat Exclusion Service staff person demonstrated when dealing with rat infestion and follow up at my home. They are the best! read more

Today I want to give another shout-out to RES: this team is thoroughly professional, knowledgeable, dependable, & a pleasure to work with. Given RES's specialization & the challenges of their work, I have been impressed with their staff: highly qualified technicians with "people skills" to match. Today we had a follow up visit to our Novato home by Wyatt, a skilled technician who explains problems & solutions with detail, clarity, & an understanding of how a situation affects the client. I can't overstate how reassuring RES's service has been for us, & recommend them without reservation. read more

They are very thorough with their service they provided. They were quick with scheduling and gave full details with their inspection. And all this for a free first time inspection. obviously, that was a great value, but their customer service was beyond belief. They seem to really care what was going on with my property. You could not ask for anymore from them. read more

RES is a very thorough service, professionally run and operated. They really know what they are doing and they have the correct formula and techniques to catch rodents and eliminate entry points for potential future infestations. They are very easy to work with and their office staff is very helpful and accommodating. The work was scheduled and completed on time as planned. I would highly recommend them for any rodent issues you may be experiencing. read more

Thank you John for your continued service. Your thoroughness and efficiency to continue checking on possible entry points, laying more traps confirms your commitment to solving the issue at hand. read more

We had rats get into the crawl space and into our ducting. Before replacing ducts it was recommended that we get rat abatement and the basement sealed up. These guys were very diligent at locating every possible way in that the little buggers had found, sealing them up, and followed up weekly for a month be certain the problem solved. Warranted their work. read more

We've used their services twice and couldn't be happier. First time they helped us to get rid of rats in the crawl space of the house 3 years ago and did a fantastic job sealing entrance points. We haven't had rat issues since. Today they came out to help us with what we thought was mice in the exterior of the house. Turns out we have bats so we need to deal with this separately. They are great communicators, always on time and do a great job. Highly recommend. read more

A great company and I was very pleased with their work. The Rat Exclusion folk came out, assessed my problems, and worked diligently to close off all entrances to the crawlspace and to the house and attic. They were efficient, friendly, competent, and came back several times to check that all was well. Additionally, they have a two-year warrantee. My cat Jane even tried to join. She got a short tryout in the truck. But, while they agreed she is a great mouser, they said she was too independently minded. Jane decided to take a nap instead! read more

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These guys are terrific. I live in the country so mice and rats are often a battle. First they worked on my main house, I was so impressed I hired them again and again on 4 other buildings. Best yet, they stand by the work - so when those hateful rodents find a way back in, I send an email or make a call and they quickly come back up and close the buildings up tight. Worth the fair rate! On top of it all - they are cool peeps and trustworthy. Disappointed this listing isnt at the top when I serched Yelp, they earn a top spot for sure. read more

In an original service visit, RES placed a number of traps in our attic, garage, and crawl space. Part of the agreed upon scope of work is that they would come and check the traps once per week for 4 weeks, which they did, but that they would also remove all of the traps on the last visit. The traps were removed from the garage but they did not remove the traps from the attic or crawl space. I've requested information from RES about where the traps were placed so that I can locate them and remove them myself, however they are simply ignoring my emails at this point. I guess they're too busy or simply can't be bothered to follow up, even if that follow up is simply that they do not have a record of where the traps were placed. In speaking with another trapping and exclusion company, they said it's a best practice to document the approximate placement of the traps with the service request so different technicians are able to check/remove them at a later date. It's unclear whether RES has this documentation. My advice if engaging the services of RES or any exclusion/trapping company is that you ask for this to be documented - the number of traps and their approximate placement within or outside the home. Better yet, make sure that as part of their final trapping check that they will remove all the traps before they leave. read more

Great service and a great value! Some of the other companies were trying to sell services that were not needed to inflate the cost.

First, they were the only one of the three companies I contacted that offered a 2-year guarantee. They came so many times, always friendly and courteous. Because we have a dog, they put boxes instead of the usual traps in open areas.Also, when it proved difficult to trap rats in my kitchen, they came late one night, after the dog was asleep and set more than a dozen traps in the open, and then came early the next morning to pick them all up. They are eco-friendly and use zero poison. read more

After spending 6 weeks trying to trap and exclude vermin, I called res to get some expert insight. Erick came out on time as scheduled and inspected the property with me. He identified the entry within 10 minutes and confirmed with crawl space entry. So excited to have this mystery solved and to have a plan to stay ahead of those nasty little critters. Strongly recommend u give the experts a chance to come in and provide their expertise and develop a plan with you. read more

this service served no point. they brought traps for mice while the rat i trapped was huge and could never get into their box style traps. i informed them but they never put out proper traps for rats and so, they never caught anything in them. the added precautions they put around my mobile home, sealing up the skirting was useless as the rats had tunneled their way under the house and had entered through holes behind the fridge and washer and dryer. they never offered to try to find out how the rats were getting in. i had to move, selling the house at a lower price than i should have asked because of the rats. it cost over a thousand dollars for this non exclusion service. read more

You know these guys are good when another pest control company recommends them. We discovered a mouse problem in our screened in porch. The company that does our regular pest control told us to call Rat Exclusion Service and we couldn't be more grateful they did. Scheduling a free inspection was easy. They returned the call in less than a day. Daniel came out, assessed the area, and gave us photos of what he found so that we could see for ourselves. He made a game plan and then he and Erik came out and sealed up all of the entry points they found. And even vacuumed and cleaned up everything (including the mouse debris!) when they were done. Very, very fair price! They even came back out several weeks later one more little sucker snuck into our screened in porch . . . at no charge! I'm keeping their phone number and will call them anytime an issue comes up. Super nice, professional people who stand behind their (good) work! read more

Rat Exclusion Company is very reliable, honest and I believe well priced. I appreciated the communication, and thoroughness of their inspection. read more

This service is THE BOMB! First of all, they have a fully automated AI service, "AVA," for making your appointment, which was unsettling because of how good it was at getting my information correct. But, once I realized I had made a scheduling mistake, I called back and opted for a human on my second call. My message was promptly returned by a lady who was extremely friendly and professional. I was able to get an appointment within two days. Erik showed up and walked me through their process to address the problem. They guarantee their work, and are as friendly and professional as you would hope for from any service. But - unfortunately for the rats - they are also like rabid terriers fighting a guerrilla war against scurrying invaders... not something you would expect from... ummm... non-rat exclusion services. Thanks, Erik! read more

Rat Exclusion Service did a top notch job, I could not recommend them highly enough. We've had multiple companies come help us rodent proof our home and Rat Exclusion Service immediately found entry points that no other company had found and sealed them on the spot. The professionalism and level of service are beyond what I've seen from any other company. Thanks again for making our home rodent free! read more

Not all places will check traps and dispose of rats without "extra fees." Some places will only set traps and expect customers to check the traps on their own. Very glad that Rat Exclusion looked into the crawl space weekly for checking the traps without charging extra fees. I didn't really bother to compare price differences between places that check traps versus those who don't check traps. The place that didn't check traps told me it wasn't necessary to check traps , but the idea of rat carcasses just remaining under my house sounded unappealing. I thought about the smell of rotting rats; the other company told me I wouldn't smell anything. I only know if that's true or not. Regardless of fees, I'm glad that Rat Exclusion had all-inclusive fees. Thankfully we never found any more rats, aside from the one that I found by myself in the washing machine. read more

We had scratching inside our walls that would stop for a while after I banged on the wall - most likely rats. Not knowing what to do about the entirety of the problem (where do you start?) we called RES and they fit us right into their busy schedule. Oddly, it made us feel a little better that we weren't the only ones having this problem. Thank you, Sal, for the clear-eyed assessment of our problem, and locating their entry point in your survey. Thanks to Sara for your kind communication and courtesy when we were concerned about our rat problem. And a big thank you to Domenicus for your hard work and willingness to handle any concerns we had, and for your patience and courtesy throughout. You're awesome. Professional communication, clearly effective rat exclusion techniques and trapping should make this your go to company in the future. It is ours. read more

It's been a real pleasure doing business with Rat Exclusion Service, and I highly recommend them. Everyone on the team is professional, prompt, and personable. They've been very conscientious about trapping and removing rodents on our property and scheduling follow-up visits to identify and eliminate potential entry points. They've also been very flexible in accommodating special requests, such as using clear caulk instead of white caulk to seal the exterior vents on our T1-11 siding. In my experience, it's rare to find a company that goes out of its way to provide such excellent customer service. read more

I am so impressed with Rat Exclusion Service. They showed up as promised and were very professional and empathetic to our rat/mouse problem. We have been battling issues with the rodents for months. They really know their stuff. I have no doubt we will be rat/mouse free in no time!!! I would highly recommend their services to anyone with rodent troubles. read more

I did not use this service, but must extend my gratitude to these fabulous employees anyhow! Two employees were driving down my street- a main road through the country- and stopped in the pouring rain to assist my escaped duck on the side of the road who they believed was injured. They politely came to my door, helped make sure she was okay and that I got her safely back where she belongs. All while in the cold heavy rain. If this is how they treat strangers in their community I can only imagine the service they provide to paying customers! I am sooo grateful to you! read more

Professional, Skillful, Honest and NICE people. REALLY NICE PEOPLE who "exclude" rats and rodents out of our homes and property. How great is that? They are totally awesome at what they do. A local service company built on family, trust and being good to people and not so good to the rats that try to enter our lives. I sincerely encourage you to try them out. Hello Nice People, Bye Bye bad rats... :) read more

Came and inspected my home in November- we mostly wanted to take preventative measures having found a few droppings in our garage when we were moving in. They were super honest that there was only one simple entry point that needed to be fixed-The garage door seal. Price to replace ours was reasonable and they promptly fixed it- no problems. Also they had masks on and we're following safety protocol. read more

They were excellent! They came in, identified the vulnerable areas, patched them, set the traps and returned to empty them. We haven't had a problem since. read more

All the 5 star reviews are well deserved. I had a pretty nasty & embarrassing rat problem. My initial contact RES provided me with peace of mind that they could help resolve the issue with effective methods. I have a mini farm & am a major animal lover, so it was very important to me that job could be done swiftly and without poisons. RES came out, assessed the situation and were every responsive to my needs. I completely trust them. Oscar was my technician aka rat teacher- his tips really worked! Within a few days I noticed a major difference and each time they followed up for service it continued to improve! I no longer have a rat village on the property. Rats are gone. The whole RES team is very professional, compassionate and incredibly knowledgeable. I learned so much about handling pests and outsmarting those rats! Thanks RES! read more

We were invaded with rats in our house-found them living in a sofa bed. Wife ready to move out. Called Rat Exclusion Svs. Sal did initial inspection and was extremely knowledgeable and shared rat information along with putting traps out the first day. I could not believe what ways this company found rats entering our house. Although rather pricey, they certainly caught the critters and made us rat free and well worth it. Geo B read more

Very pleasant to work with, timely responses and very transparent! So wonderful! We had a bad experience with a large pest control company, so Erick was a breath of fresh air. They made a plan and executed within a week - thank you! read more

5 stars are not enough for this company. Our condo had rat issues, The Rat Exclusion Service team came out sealed up a hole where the critters were coming in, set traps and came by to maintain. With the rain we had another visit from a big stinky rat that got caught up on the trap the team set. I called on a Sunday and they were at my place Monday to clear the lil guy from the trap, use an awesome spray that neutralized the smell, and reset the trap for any future rats that feel like stopping by. They also checked to see if we had other holes to block. This company goes above and beyond for the customer. Nice that it's a local family company. I highly recommend Rat Exclusion Service. read more

They're awesome. Knowledgeable, dependable and they are thorough. We highly recommend their service.

Worth every nickel. They found half a dozen entry points and sealed up the house after a bad infestation. They put in the hours doing everything right while being pleasant and informative. Now we can put the food back in the cupboards. read more

I heard loud scratching noises on my concrete tile roof one night, followed by what sounded like scampering noises in the walls, so I reached out to friends for a recommendation. I couldn't resist the name of this service, so after reading reviews, I had Erick come out to check out the situation. He thoroughly checked the foundation, the roof beams, and the attic. I was relieved to learn that while rats had been on my roof, they had not come inside the house. I had the trees cut back away from the house and moved the bird feeder away (which had been acting as bait). Overall, I learned about rat behavior and even came to have a bit of appreciation for their survival skills. I would definitely hire the Rat Exclusion team again. read more

Great people. Responsive and don't over sell services or products. I trust the people at Rat Exclusion to do the right thing.

We live in a rental currently, but because of fruit trees and location of the house there were rats in the yard when we moved in. We started hearing them under the house shortly thereafter, but since they never tried to come inside I didnt much care. Probably from watching too much Cinerella and wanting to help out GusGus. But then we had a baby and I heard them more in the walls and I freaked out. After calling a few places we decided on RES, no poison to harm my dogs, and a really nice woman on the phone who didnt laugh at my dramatic panicked rambling. Every single team member is amazing. They're friendly, nice to my dogs, say hi to my kid, and they stand behind their work. They've come back out a few times when I hear activity to check the patchwork, and are always courteous and on time. I can't say I ever wanted to have strong feelings about a rat company, but here we are. I recommend RES to anyone who has rats or mice in their home. Also, apparently, if they're under the house they're probably in the walls and attic too. So. Theres that. GusGus takes over if you try to give him a dry place to live, and neither you or I are Cinderella. read more

I've had numerous rodent companies try to find rat solutions and this company found an obscure major entry area into my house that no one has ever been able to find . They are also extremely nice, honest and just a pleasure to work with . read more

I can not say enough about this company ans the family that run it!!! Clean fast and efficient on top of the absolute best customer service ever!!!!! 100% recommendations for this company read more

Unfortunately our rodents have not given up. RES has been great about coming back to fulfill their warranty. They have filled additional entrances created by the rodents, placed additional traps and continued to check them even though their initial work was a long time ago. I continue to be happy that I chose these guys they have been great. read more

Erick and his wife, Donna and their employees at Rat Exclusion Service are awesome so you'll be in very good, honest, experienced and quite capable hands! My family and I have lived in the same neighborhood as Erick, Donna and their son for four years now and have interacted with them many times while walking our dog, Sugar, and they're always very nice, warm and welcoming. Simply put, it's easy to see that they really are 'good people'! Erick came out to our house earlier this week and discovered then sealed the point of entry for rats (that had been getting into the crawlspace, yikes!) in no time at all and for a very reasonable price, as well. He also sealed up a second spot that could have been a problem in the future and confirmed all other areas are secure. Sure is a nice feeling knowing all is good, now ... thank you, Erick! You will be well taken care of by Rat Exclusion Service!!! read more