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    Smart Start Ignition Interlock

    2.3 (3 reviews)
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    2 years ago

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    8 years ago

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    5 years ago

    Never coming back to the Lynnwood location, they are so damn slow compared to the other locations.

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    LifeSafer Ignition Interlock

    LifeSafer Ignition Interlock

    1.4
    (51 reviews)

    If I could put 0 stars I would. Very long wait for customer…read moreservice, very poor assistance when you finally reach a live person. The system will give violations every chance it can, which then costs fees to reset. My husband and I both share the car, so he has had violations for a donut because "it may have contained vanilla extract" violations also for no blowing even when car was shut off and no one was in it. Violations for a Reign energy drink. Violations for brushing his teeth. The list goes on. Each time, a fee is charged to reset.

    Trying to assist a client with getting the interlock bypassed to perform lengthy repairs on her…read morevehicle. The Life Safer Form clearly states they will respond within 24-48 hours directly to the shop. I emailed the forms to them on Thursday. I came in early to work to check for a response from them this morning but they never responded as the form clearly states they would. I had to google search a phone number for them and spoke w/ "Leeza" from Life Safer - she stated to me that the customer would have to call them (no instructions about that on the form) and that she couldn't help me (the service writer). The customer arrived for her appointment and called them after discussing that the company never responded to her form submission. The person she spoke to then told her the form instructions wasn't updated but they had up to 5 days to approve her interlock bypass. Very disappointing customer service and an unnecessary inconvenience for the shop and the customer.

    Smart Start Ignition Interlock

    Smart Start Ignition Interlock

    1.1
    (142 reviews)

    i am a new client and this is my first month with them .. thus far the only thing im remotely happy…read morewith is my installer and service guy in asheville nc. his name is chad corbin. thus far the device has yet to violate me . i did have to end up replacing a 10 year old battery but that was coming anyway. i usually get to speak to someone when i call customer service . last night it was giving me a little trouble blowing and not prompting me to blow when my ride was over. i called brad and he told me how to reset it and get the moisture off the alcohol detector and voila. !!! no more issues today . hes a helpful guy and when it was being installed he told me everything i needed to know and stressed rinsing with water down to dont eat honey buns lol...luckily for me i only have to drive it possibly 2 times a month. 1 time for service and once around the block. 11 months to go!!!

    Smart Start charges a $40 plus tax "enrollment fee" just to get started. I called to schedule an…read moreinstallation through them and agreed to pay the fee, providing my card details over the phone. The charge went through immediately. The next morning, I checked my bank account and discovered I had been charged again--on a completely different day, for the same enrollment fee. I contacted customer support right away to report the double charge. The representative told me she could only see one transaction on her end, despite my bank clearly showing two separate charges. She then transferred me to their "credit and collections" department, which turned out to be fully automated and unhelpful. I was instructed to submit an online dispute that could take 5-7 business days to process, and if approved, they would mail a refund check to my address. After looking into reviews, I noticed this appears to be a recurring complaint from others as well. At that point, I decided to cancel immediately and go with a different provider to avoid further issues. This was an extremely frustrating and disappointing start to what should have been a simple service setup. I cannot recommend Smart Start based on this experience.

    Smart Start Ignition Interlock - interlocksystems - Updated August 2026

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