I had an outstanding experience during my recent visit to CarMax Lynnwood on 2/5. After purchasing…read morea BMW at the Renton location, I decided to exchange it for a Mercedes GLA250 at the Lynnwood store. Marcus Young provided exceptional service and professionalism throughout the entire process. He, along with the management team and staff at the Lynnwood location, truly went above and beyond to ensure everything went smoothly. After my experience in Renton, I was beginning to lose confidence in CarMax--but Marcus and the Lynnwood team completely restored it. Thank you for delivering such an amazing and positive experience!

This was by far the best experience we have ever had purchasing a car. Initial trepidation because…read morewe thought maybe it was overpriced compared to the small private lots or private parties selling. But then we realized that you get a lit of peace of mind and assurance that its a good vehicle that you are buying when you buy through here . Test drive process and purchasing is a breeze. No pressure from our iconic salesperson, Janice. This place addresses all the things you hate about car buying and makes it better. By the way, we got an awesome single owner Subaru BRZ.

I love coming here and have been for years! They always seem to have really interesting cars and…read moreusually have what I need. I got a great deal on a car I purchased there 3 years ago, and I'm still driving it, it's been great! Love the parts, staff is friendly, prices aren't too bad. If you like to DIY your cars, this is the place. PNP is my retail therapy!

I called the Pick-n-Pull looking for a side mirror for my car. The guy on the phone said they had…read moretwo of my make of car so I drove up there hoping I could find the mirror. When I got there the salesperson told me I had to pay a $3 yard fee just to enter the yard to look at the cars on the chance your part might be there. When I talked with them on the phone they didn't say anything about that. I figured I'd driven all the way to the place so I just paid it. But I've been to a number of other wrecking yards over the years and never had to pay an entrance fee. Turns out that 3 bucks was a complete waste of money because when I got out to the yard the side mirrors on both cars were already gone. When I complained on the way out they just shrugged. I'll never go here again.

An amazingly smooth transaction on a great car Dealt with Tom and he was great. Thanks guys!read more

Looks like I'll be another one star reviewer. I really…read morewanted this car. I was ready to pay cash that day, but it was a two hour drive each way, so I wanted to hammer out the deal before I got there. Tom the sales guy I first worked with seemed nice enough. I asked him for his best price, and he dropped it by $350. I could live with that so I asked for an out the door quote. Everything looked good, but there was an "anti-theft" add-on for $599. I told him I didn't need or want that, so please take that off the quote. Tom dug his heels in and said he couldn't take that off. He said it was his company's policy to include it. I said if it's not a legal requirement, I don't want it. I know it's just an overpriced gimmick for their bottom line. I see other reviewers have questioned this particular dealer add-on too. Then he said he would remove it, but the cost of the car itself would go up by $599. I have no idea why he thought that would appease me. Things were starting to feel slimy. Then, John, a sales manager texted me. I told him I like everything in the quote, but I don't need or want the anti theft package. John then made the poor decision to start telling me about crime stats on Hwy. 99 and a stolen car that was recovered "just the other day". I live two hours away in a small town. Scare tactics don't work on me. I'm a tough old broad and didn't get to be my age by being gullible. They lost me. I don't know if it's because I'm a woman or not, but at that minute John became the poster boy for unethical used car dealers. One reason I prefer texts over phone calls is that I have proof of all the interactions. I still like the car, and there are a lot of similar vehicles out there. I probably dodged a bullet by giving this one a pass. I'm sure there are people that will say they had a good experience with this dealer, but out of 20 reviews, 15 of them are one star. Your mileage may vary.

Last night I had not one, but two tire blowouts while driving with my 3-year-old daughter in the…read morebackseat. We were stranded in the Shoreline Safeway parking lot, and I was overwhelmed and unsure how we'd make it home safely. Thankfully, I managed to get one spare on and drove to O'Reilly's, where an amazing man named stepped in to help. He quickly called someone to bring an additional spare. Billy arrived made sure my daughter and I could get home without damaging my vehicle or putting anyone else on the road in danger. Billy's kindness and quick action were truly a blessing for my family. In a moment of stress and uncertainty, he showed up and made sure we were safe. I cannot thank him enough. Also, if you happen to see any negative reviews tied to his name, please know they are from someone who previously stole his identity (there's even a Judge Judy episode about it). Those reviews don't reflect the incredible person he is. Billy, you are an angel -- thank you for helping us and for keeping the roads safer for everyone!

Suuuuuper nice dude. Very professional. Helped me get a car out of a driveway I've been trying to…read moreget rid of for ages. Many thanks!

Would give fewer stars if I could was told they would pick up my car between 1 and 2 and they never…read moreshowed I waited until 5 before I gave up and went with a better business. Use someone else if you can cause this place was a joke.

My old car was on the city street and kept getting marked for towing and once I lost the keys I…read morecouldn't get it moved. In a panic on a Friday I called these guys to see if they could help before it got impounded. They were able to come out within a couple hours and towed away my junk car for free. What I expected to be so much hassle was made so easy, definitely recommend these guys!

You won't get much, and it'll take a few days or them to show up, but they'll haul your car without…read morelast-minute, vague threatening haggles from some junkyard gorilla who's already hooked up your car. For relatively painless removal of a junked car, I recommend them.

First phone call. Nick was extremely helpful, efficient. Cash in hand within 24 - 36 hours of…read moreour phone call. He talked car honestly, fairly with us. I had reached out to other car buying businesses online. I would not recommend initiating this process online. I WOULD however recommend Emerald City Cash For Cars and highly recommend Nicholas (Nick)! Thank you for your attention and care, Nick!!!

Great buying experience! I bought a 2021 Mazda CX-30 that looks and drives like new. I was worried…read moreabout interest rates because an error on my credit report had dropped my score quite a bit, and I'm still working on getting it resolved. But these guys were able to get me a rate that was far better than what I'd expected. Highly recommnded!

I bought an SUV from them back in July and I couldn't be more happy. They were very pleasant to…read moredeal with, honored their word, and are family friendly; they even put up with my toddlers shenanigans while doing paperwork! I will definitely be back for another vehicle when I need one.