Shoutout to Thomas Lake O'Reilly Auto Parts!! This crew always helps me, even when they don't have…read morethe part I need. Came in last weekend with an engine light that I wasn't sure about. The employee diagnosed my problem and told me what I needed and nearly rang up the part. He told me how easy it was to do "But check it out on YouTube first". I had to run home for something and told him I'd be back for the part after I checked out Youtube. Turns out, the part he indicated wasn't the issue, but a part connected to that part was. Big crack in a hose that went to the recommended part (Emission Vapor Hose). When I went back to get the part, they, unfortunately, didn't have it in stock and it would've been some days until they got it in. He gave me a recommendation on where to grab it. Kind of like "Miracle on 34th Street"- "We don't have it, but you might try Gimball's". I found the part and got it installed easily and my car's now running fine. The clerk didn't have to do that, but it was very cool of him to do so. To the Mgr.: while this might've meant a sale for you guys, it gained even more customer loyalty from me. That is commendable. This store has always had great employees and I've dealt with them pretty much since they moved into the Thomas Lake Albertsons (now Safeway) lot. They always have what I need, and if they don't, they'll tell me where to get it. In 2026 where so many places don't have service to write home about, these guys do. Thanks O'Reilly!

I dropped by the Mill Creek O'Reilly's on Saturday 8/8/2026 on 132nd in Mill Creek at 7:35 am to…read morereplace my low beam lights. Bryan, who was filling in for his peer was fabulous. He was very kind and replaced my headlights quickly and efficiently great customer srevice. A. G

Great section of parts and quality service. Sure I could drive or buy it on line but I would not…read moresee all of the other products side by side and choose the best one for my vehicle. Some times it best to go to the parts professional who have amazing access to your specific part. Often parts are rated for performance and quality. Make the best decision on your needs. Selling the car sure buy the cheapest one you can. Fixing up the car for a family member might make you prone to choosing a better well known brand. Out of all the automotive parts places O'Reilly is my favorite by far Automotive Parts Company

It could not be helped that my warranty battery required replacement, but I have to say that my…read morerecent experience at the Lynnwood store was an excellent departure from what I have received in the past two years. It was Jennifer and Christopher who assisted in getting me to the store and once they did, they checked the battery, alternator and starter to determine the problem. Finally, Christopher narrowed it down and gave me a new battery. I was going to Kirkland, WA because the service was so bad in Lynnwood and am very happy for the new energy.

After visiting O'Reilly down the street, and getting the last battery for my 2008 honda key fob, we…read morewent to Autozone to see if they can input the battery into the fob. (O'Reilly didn't have the tools to open my fob and it felt like customer service over there were having a not so great day; tone and stuff were not welcoming...) Autozone has the small tools needed to open the key fob since it's a very small screw. As soon as we walked in, they were friendly! We met up with Jose who was humorous! He inputted the battery for FREE!! Unfortunately they didn't have anymore batteries here but we will be back and owe him some tacos! Hahaha Jose is so nice and helpful! Please keep him! Thank you Jose!!!

Knowledgeable and helpful, Installed my battery in no time and replaced my headlight too. Very…read morefriendly and courteous plus no extra charge for their labor. Highly recommend this location of AutoZone.

Went in because I desperately needed new wiper blades. A very nice man by the name of Gavin put…read morethem on for me. I was very grateful. The whole staff in there was lovely and you aren't going to be disappointed.

My partner and I stopped by last night for some wiper blades and bulbs for my head lights and tail…read morelights. I had just bought the car from a private seller and unbeknownst to me, it had only one working light (yes, I know, I should have checked, so there's a free PSA). Anyhow, we got to AutoZone about an hour before closing and we were helped by Paul. I fully expected to just pick up the lights and we would install them ourselves. Paul generously offered to help with the install of everything! Because I had three bulbs out, it took a good amount of time. It was cold, and dark, but Paul was really kind about it. He was friendly and as he helped us out, he shared how much he enjoyed working on cars, coming from a long line of mechanics. Really, he went above and beyond helping us out. It looks like AutoZone supports their team members with Professional Training -- get this man a mechanic's license! I hope that Paul is supported in his endeavors with as much generosity he showed to the two of us trying to get home safely. Nice work, AutoZone in Mill Creek!

1st time stopping by and I asked if they had any fastener for a license plate for my vehicle. The…read moreresponse? "I don't knowwwwww. That's all we got (points at the wall). I proceed to ask, "ok, do you guys have a 1/4-20 screw or an M6 bolt?" The response again "I don't knowwwwww. Why don't you come back here and take a look?" I proceed to follow but stopped where it looks like only employees can go. The lady proceeds to head to the back as I waited. Then I hear "well the guy is supposed to come back with me, blah blah blah". I'm not sure if she's just having a bad day or what but, I recommend you find a different job. This job requires customer service (which you lack) and the knowledge of at least what the store sale and general automotive stuff. I'm not surprised about the other reviews 3 stars and lower.

Same experience as many others. Guy at the counter was probably the biggest Ars I've encountered,…read moreat least in a long time. No customer service skills, put him in the back or better yet fire! Then there's the order. Needed the self tightening type of coolant hose clamp. Had to buy a two pack first off and for like $18! Two hose clamps. I get in car after dealing with the Ars and see one is bent. Good thing only needed one. Obviously someone bent it using pliers and not proper hose clamp pliers. It is not usable and was an online order and not worth the hassle trying to return. What an absolute joke of an experience this was. I sent a msg with pic to customer service and have yet to get a reply a month later.

I called the Pick-n-Pull looking for a side mirror for my car. The guy on the phone said they had…read moretwo of my make of car so I drove up there hoping I could find the mirror. When I got there the salesperson told me I had to pay a $3 yard fee just to enter the yard to look at the cars on the chance your part might be there. When I talked with them on the phone they didn't say anything about that. I figured I'd driven all the way to the place so I just paid it. But I've been to a number of other wrecking yards over the years and never had to pay an entrance fee. Turns out that 3 bucks was a complete waste of money because when I got out to the yard the side mirrors on both cars were already gone. When I complained on the way out they just shrugged. I'll never go here again.

I love coming here and have been for years! They always seem to have really interesting cars and…read moreusually have what I need. I got a great deal on a car I purchased there 3 years ago, and I'm still driving it, it's been great! Love the parts, staff is friendly, prices aren't too bad. If you like to DIY your cars, this is the place. PNP is my retail therapy!

These guys are absolutely fantastic! Super organized, extremely friendly. They had the part ready…read morefaster than I even needed it! I didn't even think that was possible. When I arrived for pick up, it was all ready to go! Once again, the guys were awesome! I would recommend my entire family to this place. After going around to the other yards and calling a few Al's stood out as the very best by far!! Thanks a million John and crew! You guys keep up the great work!

John at Al's was fantastic. I had multiple needs for my 2012 Silverado including a rear axle…read moreassembly and seats. He was extremely responsive in email and when I came to the business was very helpful. Happy to say my truck is back on the road and looking great with new seats.

This afternoon, I realized my rear brake light wasn't working…read more I stopped by AutoZone, and Chris helped me fix it. He was really friendly, and I saved both time and money.

Sunday, 01-18-2026 @10:45 AM, I placed an order for pick up with AutoZone. Located at 19715 Pacific…read moreHwy. 99 Suite B Lynnwood WA, 98034. I received an email stating that it was received, and I would receive another email when it was ready for pickup. I ordered 3 item and had the expectation that it would be ready within the hour or so. Well, that didn't happen, and it was getting close to me having other errands that I needed to get to that morning. I decided that I've put off hitting the road waiting on Autozone, to get my order ready. So I decided that I would pop into the AutoZone to see if my order was ready, even though I never received a confirmation. I entered the store, greeted aggressively, and explained that I placed an online order, prepaid for pick up. This is 2:00 PM mind you, He then get in the computer, verifies my order and then precedes to fill it, only after I just showed up. This tells me, that the online orders aren't an inclining of a priority, nor was there an acknowledgement of the 3 hrs of the order being place, and fulfilled only because I actually came into the store to get what I paid for. Of course, I received that confirmation email that my order was ready for pickup after I showed up to retrieve my purchase.

I went in trying to fix the AC on my 2013 civic. Has not been blowing how air for years. The…read moretechnician gave me a suggestion on how to fix the leak in my radiator, and also info on how I could find the coolant needed to get the AC working again. Within an hour...it was fixed!!! Great customer service.

Came in to get coolant and windshield wipers for my little bmw. Killy helped me choose the right…read moreones and then replaced my wipers for me! Outstanding service!

I received a few flyers in the mail from Broad Stroke, so I decided to check out the automotive…read moreshop. My Mazda CX‑5 was due for an oil change, so I made an appointment to have my car serviced. I was impressed with the outstanding customer service especially from Brennan and Albert. I appreciate the consistent communication as my car progressed through the service. I was informed my car had some minor issues and were resolved. My car will require more services since the mileage is over 100,000 miles. Everything was explained clearly and without pressure. I plan on returning when those services are needed. I definitely recommend this auto shop.

I use Broad Stroke for all my BMW maintenance. I recently had an issue so serious, my car was not…read moredrivable. They gave me a loaner to use until it was fixed. Totally seamless process. They have amazing customer service, I trust them and they're very nice people. Highly recommend