After visiting O'Reilly down the street, and getting the last battery for my 2008 honda key fob, we…read morewent to Autozone to see if they can input the battery into the fob. (O'Reilly didn't have the tools to open my fob and it felt like customer service over there were having a not so great day; tone and stuff were not welcoming...) Autozone has the small tools needed to open the key fob since it's a very small screw. As soon as we walked in, they were friendly! We met up with Jose who was humorous! He inputted the battery for FREE!! Unfortunately they didn't have anymore batteries here but we will be back and owe him some tacos! Hahaha Jose is so nice and helpful! Please keep him! Thank you Jose!!!

When I walked in I wasn't greeted. That's fine though, i'm not sensitive. But as I walked around…read morethe store, this one employee(who failed to greet me) walked right past me as I was looking for an item. I couldn't find the performance tool fluid pump. So after looking for a bit, I went to the counter where a very nice guy helped me out after helping someone else. But before that occurred, this same employee who wasn't in uniform looked at me and walked into the break room they have behind the counter in between the storage isles. That is when I started playing the video of me waiting there. Not only did he not ask me if I needed help finding anything, he also left his coworker to handle the other customer and myself. The nice employee helped me find where it was in the store, but unfortunately they were out of stock. 3 stars goes to the gentleman who helped me. Minus 2 stars for the employee with the pony tail and lack of inventory. There is a picture of the problem employee attached to this review.

1st time stopping by and I asked if they had any fastener for a license plate for my vehicle. The…read moreresponse? "I don't knowwwwww. That's all we got (points at the wall). I proceed to ask, "ok, do you guys have a 1/4-20 screw or an M6 bolt?" The response again "I don't knowwwwww. Why don't you come back here and take a look?" I proceed to follow but stopped where it looks like only employees can go. The lady proceeds to head to the back as I waited. Then I hear "well the guy is supposed to come back with me, blah blah blah". I'm not sure if she's just having a bad day or what but, I recommend you find a different job. This job requires customer service (which you lack) and the knowledge of at least what the store sale and general automotive stuff. I'm not surprised about the other reviews 3 stars and lower.

Same experience as many others. Guy at the counter was probably the biggest Ars I've encountered,…read moreat least in a long time. No customer service skills, put him in the back or better yet fire! Then there's the order. Needed the self tightening type of coolant hose clamp. Had to buy a two pack first off and for like $18! Two hose clamps. I get in car after dealing with the Ars and see one is bent. Good thing only needed one. Obviously someone bent it using pliers and not proper hose clamp pliers. It is not usable and was an online order and not worth the hassle trying to return. What an absolute joke of an experience this was. I sent a msg with pic to customer service and have yet to get a reply a month later.

This business has been around for a while now. They have an indoor facility and it's kind of hard…read moreto find. It's in a location you really wouldn't expect - kind of a residential area - so bring your GPS. You can search for parts online and/or call them. They are pretty responsive by phone and cordial (not rude like many wrecking yards). Upon arriving, they took me over to the building and you can go out and pick parts off the vehicles. Obviously you can't just go in there and randomly walk around - you should really have a purpose as the mechanic will be removing a part for you, but they do allow you to look around. As with any wrecking place, there's a certain level of morbid curiosity that prevails. Now you can rubberneck a wreck without almost creating another (while driving). Nix is primarily Lexus/Toyota parts. Car nuts will like it because there are often custom parts lingering around. Assuming they weren't destroyed from the accident, you can ask to have them removed and then purchase them if you wish. I will go back as long as I own a Toyota/Lexus and need parts.

Nix 99 seemed like a good place to do business. They said they had the glass I needed for my 2002…read moreToyota Tacoma, but when my Fiance picked it up at will call the receipt said 1996. My truck However is a 2002. I wish I had walked away then! The employee assured the window would fit but it did not. Nix 99 said they would find me the right one but weeks passed and I never heard from them. I called to check on the progress they still had not found the proper replacement, it seemed like I might be waiting a long time. When I said, "I'll just return it for a refund" they said,"No". I wrote an email to complain and only then did they agree to refund my money. Then they tried to say it was my fault for giving them the wrong model year. I could not believe the made up story I was hearing from these people! I had repeatedly said model year 2002 every time I called. Nix 99 is a hard to do business with. They have the wrong attitude when it comes to following up and getting customers what they need. And a complete lack of professionalism when dealing with their mistakes.

Came in to buy new wipers. The guys there helped me get the right size and even put them on my car…read morefor me.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Great section of parts and quality service. Sure I could drive or buy it on line but I would not…read moresee all of the other products side by side and choose the best one for my vehicle. Some times it best to go to the parts professional who have amazing access to your specific part. Often parts are rated for performance and quality. Make the best decision on your needs. Selling the car sure buy the cheapest one you can. Fixing up the car for a family member might make you prone to choosing a better well known brand. Out of all the automotive parts places O'Reilly is my favorite by far Automotive Parts Company

It could not be helped that my warranty battery required replacement, but I have to say that my…read morerecent experience at the Lynnwood store was an excellent departure from what I have received in the past two years. It was Jennifer and Christopher who assisted in getting me to the store and once they did, they checked the battery, alternator and starter to determine the problem. Finally, Christopher narrowed it down and gave me a new battery. I was going to Kirkland, WA because the service was so bad in Lynnwood and am very happy for the new energy.

-1 star for pricing, it could be more competitive. Also, there is sometimes a line at the…read moreregister.(I have been here more than once) they usually have plenty of people helping at the parts counter, but can be slow with checking people out. Store is clean. The isles are taller than Advance Auto Parts making navigation a little more tricky. Selection is good. I got what I needed, an adaptor for my ratchet. 3/8 to 1/4. The adaptor was $7.68 and it is not as strong as the ones made for impact guns. The parking lot is a little small. The parking lot for the auto zone down the street is much easier to find parking in. Advanced auto parts on evergreen way has a huge parking lot. So if you have to tinker with your car a little, that one has plenty of space. I forgot my wallet! But luckily I was able to pay with Apple Pay, thank goodness.

Always able to wander in with older VW parts needs, and, they provide!…read more1981 vw pickup 1997 vw Jetta Thanks O'Reilly

My card was stolen. I went to the store and said that I had a credit balance but my card had been…read morestolen. They said they couldn't help me with that in the Everett, WA store, and that without the card I couldn't access my credit balance by any other means. They gave me a new card and said to register it online. I've attempted to register the new card, which I've had now for a couple of weeks, and the website says my "membership can't be verified." I signed up for a new account on Autozone.com but there was no place to add my new card number. Apparently the Autozone.com user account and the Autozonerewards user account are two different things? I'm through with Autozone. I hate this sort of runaround! The IRS is easier and simpler to deal with than Autozone's loyalty program. PS: I attempted to enter this comment on their website when cancelling my autozone.com account to clue them in. The site gave an error and said "please enter a valid reason for cancelling your account." I cut the text out and replaced it with "you suck" and it that was apparently acceptable. They must be used to that remark, but aren't capable of receiving constructive criticism. Go to a real auto parts store that doesn't have this mickey mouse gimmick of a "rewards" program.

While on our way we called ahead to ask if a part was in stock and spoke to a employee named Jon…read more He started to ask questions then asked a question that was not answerable over the phone ( or even later by the employees at the store). When the question he asked was repeated to him over the phone he then hung up. We called back and asked if he'd like to hang up on us again he said 'yep' and hung up again for a second time. When we arrived at the store approx 5 min (6:50ish) later Jon was clearly in the back, and we told the associate that he was helping us. He said ok and went back to get him but all of a sudden he wasn't there. Then we explained the situation to the associate helping us with the current manager right there. He then got a attitude and disappeared in the back when he was confronted about talking to us like we were idiots. The manager took over got our part with no apologies or anything for their employees and their behavior. On a positive note the O'Reilly Auto Parts in silver lake, WA off 112th didn't have our part but the guy who helped up was on point and super cool helping us look for 30-45 mins.