Purchased a "new" battery. In actuality it was just under 5 years old. had to peel away label to…read morefind out how old it was. assistant i reached on their 1-800 number told me I was reading the date wrong. the Fullriver battery web site positively confirmed I was correct. I accepted a refund on shipping as "the only refund they would consider.". CC used for this purchase was compromised the next day and my number was sold as evident by the number of fraudelent charges. This charge was the only charge within months at an establishment that wasn't a regular. would never do business here again.

Great customer service from start to finish. This is where we come to buy all of our batteries!…read moreThank you Stephanie and Cindy for being so helpful!

I dropped by the Mill Creek O'Reilly's on Saturday 8/8/2026 on 132nd in Mill Creek at 7:35 am to…read morereplace my low beam lights. Bryan, who was filling in for his peer was fabulous. He was very kind and replaced my headlights quickly and efficiently great customer srevice. A. G

Andre at O'Reilly's auto parts store in Mill Creek is THE BEST!!! This wonderful young man is…read moreSMART, FAST, knows how to give good customer service but is a Mechanical Whiz!!! The dude deserves a promotion! Smoother than a fresh jar of Skippy!!! Took care of this old granny 79-year-old woman took that rear parts apart put my tail light in on a Ford focus 2010 totally ridiculously hard job to do? Crazy design By Ford but Andre smoked it!!!!!

It was an absolute pleasure having to deal with these guys. They assisted me with my purchase,…read moreexplained every little detail about the battery I was dealing with, and even exchanged the unit after it has proven itself as not fully meeting my expectations. Very friendly, very professional. Will come back to this store again in the future.

Called a number of auto parts business's to get a quote for a new battery for my 1985 Chevy Sprint…read more Don was super good about my request for a Group 45 battery for my car, which my repair manual calls for. He had brought Group 45 battery because of the above. That is service above and beyond. After the battery was installed, I asked the employee who installed the battery if he had a recommendation for a trickle charger. He recommended me a product that will fill my needs and the price is in my budget. Don said he will call me when he gets in stock... Very happy customer.. :). :). :)

-1 star for pricing, it could be more competitive. Also, there is sometimes a line at the…read moreregister.(I have been here more than once) they usually have plenty of people helping at the parts counter, but can be slow with checking people out. Store is clean. The isles are taller than Advance Auto Parts making navigation a little more tricky. Selection is good. I got what I needed, an adaptor for my ratchet. 3/8 to 1/4. The adaptor was $7.68 and it is not as strong as the ones made for impact guns. The parking lot is a little small. The parking lot for the auto zone down the street is much easier to find parking in. Advanced auto parts on evergreen way has a huge parking lot. So if you have to tinker with your car a little, that one has plenty of space. I forgot my wallet! But luckily I was able to pay with Apple Pay, thank goodness.

Always able to wander in with older VW parts needs, and, they provide!…read more1981 vw pickup 1997 vw Jetta Thanks O'Reilly

Eye Sight lights were on in my Subaru. A young woman clerk helped us first. (can't remember her…read morename but she was awesome) She then had Rider help us. He knew exactly what to do. He helped us willingly and cheerfully. We are so appreciative. We HIGHLY recommend Snohomish O'Rilleys. We will definitely return.

Owen who as at the counter proceeded to tell me a story about how they are short on supplies when I…read moreasked if they might have more of a specific grease in the back. I asked if he could check and he wasn't interested in doing so. Fortunately another employee overheard and went and checked for me saving me making a trip elsewhere and let me know they had a out 20 in the back. Laziness sure is a customer service killer. Thank you to the other employee though.

Great section of parts and quality service. Sure I could drive or buy it on line but I would not…read moresee all of the other products side by side and choose the best one for my vehicle. Some times it best to go to the parts professional who have amazing access to your specific part. Often parts are rated for performance and quality. Make the best decision on your needs. Selling the car sure buy the cheapest one you can. Fixing up the car for a family member might make you prone to choosing a better well known brand. Out of all the automotive parts places O'Reilly is my favorite by far Automotive Parts Company

It could not be helped that my warranty battery required replacement, but I have to say that my…read morerecent experience at the Lynnwood store was an excellent departure from what I have received in the past two years. It was Jennifer and Christopher who assisted in getting me to the store and once they did, they checked the battery, alternator and starter to determine the problem. Finally, Christopher narrowed it down and gave me a new battery. I was going to Kirkland, WA because the service was so bad in Lynnwood and am very happy for the new energy.

David is a knowledgeable hybrid battery technician. But more importantly he is honest and cares…read moreabout his clients. I had my first battery fixed and after 2 years it popped up again. David not only was flexible but held his word on the warranty! He took additional days to care and retest my battery. This car was the only vehicle for my wife and I to get to work. Thank you David!!Anyone reading this. Go with this family owned business rather then dealership.

David is FANTASTIC! His customer service is second to none. It is obvious he takes pride in his…read morebusiness. He was able to turn my car around within 24 hours and the price was right. He is very knowledgeable and deserves your business. Thank you David for a wonderful car repair experience! (I never thought I would say those words!)