Discovered this auto shop via Yelp and they did not disappoint! I loved that they had a loaner car so I was able to get my car serviced without disrupting my day. They were very helpful and communicated well. The location has a nice office area if you do decide to wait. read more

They gave a 15,000$ dollar estimate on a car valued around 9,000$ for routine maintenance, the car, by the way, drives fine. It only needs basic stuff like brake re-lining and its windshield defroster repaired. So in conclusion, they tried to swindle my mother of a ridiculous amount of money, thankfully even she could see that a price like that was borderline highway robbery. Would not recommend read more

I've taken my BMW here twice now, and both times they have provided great service. I found their prices to be fair, and lower than at BMW servicing. They did a great job servicing my car and it was ready when promised. They even have loaner cars available. read more

If you're looking for a shop to have your BMW or MINI serviced, give these guys a try. Very knowledgeable technicians who communicate well with their customers. I've been using them for years and have been very happy. read more

they are terrible . my husband dropped his truck off to get diagnosed and they never even started the truck to find out why it was over heating. all they told him is what he already knew.they only told him what could be wrong and then charged him 140.00 read more

I've used Brennen Gooby and the team at Broad Stroke on two separate occasions now and every appointment has been excellent. They are truly experts in European cars and the work they perform is always excellent, on time, and of the highest quality. With all this said what I like the most about using Broad Stroke is the level of service and support they provide. From the moment you make an appointment to the moment you pick up your vehicle, they are in constant communication and the most professional and reliable service providers I've ever used. The trust I have in them and the work they do is priceless and provides a level of piece of mind that you cant place a price tag on. I highly recommend anyone needing work done on a European car, reach out to Broad Stroke and experience the difference. read more

Second time working with Broad Stroke and I'll keep going back. They do a good job of balancing what you came in for against telling you what your car may need. Both times I've worked with them they communicated status, and when the work was complete as well as answering questions along the way. Side note, with this second trip the shop manager took the time to explain to me how BMW systems work and a way to be able to resolve some issues on my own in a pinch. read more

This is my third visit for regular maintenance to Broad Stroke for my 2014 X5. I've always been treated with respect and have always been given clear options to choose from, never pressured to do anything that I couldn't afford and was always shown proof of the needs via images of my vehicle. I'm not a gear head, so I do like they explain things slowly for me and provide reasons that check out when I do my own quick research. Anastasiya and her team have provided the best service, communication, and logical reasoning for service needs. I will continue to go back and suggest you do as well! read more

I always get professional and responsive service from all the folks at BroadStroke. They go above and beyond a normal auto repair shop. Chris and Parker and all the skilled technicians will have your car performing marvelously in no time. I have a 1988 BMW and BroadStroke has helped keep it in top shape. Trustworthy and skilled- this is the place you should take your car. 5 stars! read more

Best place to take your Mini Cooper or BMW to broad stroke excellent service management and amazing professional techs! I recommend these guys to friends and my mini cooper club members. Thank you guys for such great service and I will always take my mini to you guys. read more

Communication isn't their strong suit. I have yet to reach someone at the company who can actually address my problem.

They provide courteous and professional service. They do an excellent job diagnosing and fixing problems. Repairs are completed quickly and at a fair price. read more

Eric did a wonderful job and provided an amazing service: He went over and beyond to drop me to my home and pick up within 2 hours of getting the job done. It was an amazing overall experience. Thank you.. read more

I was taking a drive in my Audi and my coolant light came on (which is never a good sign, almost always means a leak) I called Audi and they told me they couldn't get me in for almost 3 weeks, so I called my good friends at broad stroke who got me in the next day. They found the leak, partnered with my extended warranty, and got me in and out in great time and fixed a few other things I requested as well. Staff are always kind, friendly, and knowledgeable. Definitely recommend for anyone who needs BMW, Audi, or Mini service. read more

Always an exceptional experience. Trusted maintainance and diagnosis. I'm confident MT vehicle is in good hands. Thank you

I highly recommend this shop for all BMW needs. I had a BMW X5D that had a check engine light on that needed to be addressed since not many BMW shops specialize in Diesel. I worked with Jeff he was very informative about what the techs have found wrong with my vehicle he also supplied detailed pictures of parts that will need or needs attention I really appreciate it. I highly appreciated the friendliness and professionalism of this business. I will be back for any future repairs. read more

Got my hands on a 318ti in pretty rough mechanical shape, these guys fixed a ton of vacuum leaks to get her ​running like a top again and recommended a bunch of other services that will be giving me headaches. read more

Service 5/5 Quality 5/5 Availability 5/5 Value for the money 3/5 I like them a lot. They inspected my car very thoroughly, took their time and gave me a report with what was fine and what needed my attention. They borrowed me a car to get by while they were looking at it - nice! Bottom line, I did my 20k mile service with them, which includes oil change and inspection. It came to about $500. A little too steep for oil change and inspection. I think the quality was very nice and I really appreciate that the business owner knows me personally and treats me like a person. I really appreciate that. Would I recommend to a friend? Yes, just know it's not very cheap. read more

this is the most professionally run shop I have ever used. The reports are incredibly thorough. The work environment is spotless. Highly recommended. read more

I have taken both of my BMW's here. Their attention to detail is amazing. They are upfront with details on anything that needs to be repaired, and always in contact during the repair process. They advise on any regular maintenance that is due and are prompt in getting my car in and returned in a timely manner. They even have loaner cars if you need them. I would highly recommend them for service to your cars. Kathy R read more

I have been taking my 2011 BMW 328i convertible to Broad Stroke BMW for 2 years now. The staff and service provided are just so awesome. I can't say enough good things about them. They care and it shows. They are honest and the cost is reasonable. They keep my little car is running like a dream. OK, I'll stop gushing but really if you are looking for honest, excellent service and a friendly, courteous experience, look no further. read more

This review is well-deserved and long overdue. While it is never fun to have your car in the shop, they somehow manage to make the experience rather pleasant overall. I have a 2012 Mini Cooper S. A few years ago, I had received a recommendation from the Assistant Manager at Discount Tire in Everett to check this place out. I am glad I listened and I'd like to pass on that recommendation to anyone reading this. As with all things of quality, the repairs are not "cheap," but they are fair. I get what I pay for and I am kept completely informed throughout the process: Before any work is done I am consulted about how much it will be, why it's necessary, and when it will be completed. When there's an issue, I feel as though the team is just a call or an email away and their overall response time to reported issues is excellent. Having worked primarily with Amy I can tell you that she is professional, knowledgeable and empathetic and I have a very hard time imagining a better experience. Check it out, see for yourself. read more

Took my car into get serviced to fix some major problems. Im young and they picked up on that immediately and made sure that the service I got was thoughtful and thoroughly explained to me with no rush at all, they were super friendly and can say I'll be coming back there for future service on my car. 10/10 experience, good/fair pricing, service and incredibly Friendly staff, shoutout to (Anastasia) read more

Took my car to the lake city shop on 15th ne seattle.excellent work honest shop...very pleased....

I've been a long time customer, They have always taken excellent care of my cars and their customer service is second to none trough the process considering some of the odd ball bmws I've had. read more

An absolutely horrible business. This company ripped me off for something I didn't need. I dropped my vehicle off a Thursday for a diagnosis on my transmission. After seeing that the they weren't going to get to my car until later into next week. I tried calling Saturday, Sunday, and Monday, leaving voicemails to get my car back and just take it into bmw. I went to the shop, they said they did the diagnosis, and I needed to pay. When I looked at it, they didn't even confirm anything. Nothing at all. Even though my car is stuck in 3rd gear. They just said oh it's maybe this, or maybe that. I explained I did not want the diagnosis done to begin with and they cussed me out on the spot. I eventually broke in and paid. I step into my vehicle, and my headliner is sagging and it was not beforehand. I figured because it was the end of the day and tension was high, I would call in the morning. Not 5 seconds after leaving the shop. My car was shooting coolant out the engine. My cap was messing from the tank. I ended up finding it next to the airbox just sitting there. I was very annoyed at this point. So I called them, explaining the headliner and the cap. They explained it's not their problem and they just cussed me out. PARKER DAVIS is the guys name. He owns the shop, an absolute joke of a person. He deserves to be recognized as a cheating scum. I'm out a headliner, the $580 useless diagnostic, and the car was overheating from the cap. I got nothing in return and they blocked my number. Worst BMW business ever. And that's a fact read more

Excellent service. Quality work and love the people there. Honesty and trust in your mechanic and the team at Broad stroke is what you will get. Marni Pierce read more

I was at a pivotal point in my life. My pony of four years was starting to show its years (Check Engine Light came on a month prior and set me back $1000 at shop in Everett), and I was just contemplating....will this car last me for another 100k miles?? I was sad. Because my Silver Bullet (a silver '09 MINI Clubman) has been a fun car. So, while I was contemplating where to go next in my life (OK, it's just a car...I just have a flare for the dramatic!), I came across stellar reviews of a BMW/MINI shop in Snohomish. I was due for an oil change, so I called up. They were able to fit me in on a Saturday when I'd be in the area. (I've gone only to the Dealerships for service, but they are always booked up, and they can be pricey, and I've never been 100% confident on their work). So bright and early on a Saturday I dropped my rig in. The woman at the front desk greeted me nicely and checked me in. I hung out in their waiting room (it was adorned with nice leather couches...not sure if it's theirs, but I jumped on to a wifi network nearby). I also chatted with Parker (think he's the owner of the place?), and he was nice and had good answers to questions I had. Well, in under an hour my car was ready to go. The woman who checked me in walked me through what they did and what they saw as possible needs for the future, she knew her stuff. Definitely had a GREAT experience here, and look forward to coming here instead of the dealership for all of my MINI service needs! read more

I've been taking my 2001 330i to Broad Stroke for the past 3 years. I stumbled upon Broad Stroke after another popular independent on the Eastside quoted me $2k to do Inspection II. The reason for high cost was a laundry list of preventative maintenance they "always do at Inspection II". While the list itself was sound (in line with Mike Miller's "old school maintenance schedule"), I didn't feel like I was given a choice on doing this maintenance. On the other hand, Parker quoted me labor for just the inspection and then called me with a detailed explanation of what he felt needed to be done right away and what could wait. Such transparency from a mechanic and letting customer take an educated part in maintenance of their vehicle is what I value most about Broad Stroke. As long as I have my E46, or any other BMW, I will continue to service it at Broad Stroke. read more

Fantastic. If you own a BMW. Go here. Do not pass go. Do not go to a stealership. These guys are awesome and will force me to buy even more BMWS. Talk to Amy. read more

Excellent job on my 2010 BMW. I felt throughout the experience that I was dealing with very educated and professional service personel. Something bmw seattle could learn from. All services were performed to my utmost satisfaction and I highly recommend broad stroke associates to anyone who enjoys his/her bimmer.... I will be back. read more

I realize that my Honda isn't exactly in their wheel house, so to speak, but Parker and the guys at Broad Stroke Associates serviced my my 06 Ridgeline with no complaints. They never tried to up-sell me on some junk that wasn't truly necessary. I feel comfortable referring anyone and everyone to their shop. They under commit and over deliver every time! THANK YOU! read more

I first discovered Broad Stroke by happenstance - through their booth at the "Mill Creek Festival" many years ago - and am certainly glad that I did. In the years that followed, I've regularly taken three different BMW's (E39 530i, E39 540i and E46 330ci) in for service at their shop. Despite the fact that car repair facilities are somewhat like the dentist in that they are a "necessary evil" and probably not everyone's favorite place to go (given circumstance), I can say that I've always come away from my visits to Broad Stroke with a sense that my vehicle has been in good hands and that I've been treated fairly. Broad Stroke gives honest advice about repairs and potential future upkeep/maintenance. And on the rare, recent occasion where they had to revisit a prior repair, they were quick to step up and do so at no cost to me, the customer - standing firmly behind their work. The news that Broad Stroke now services Audi's was therefore very welcome to us, and their staff has addressed issues on our late-model Q7 (diesel) with the same capable sense of professionalism, transparency, and technical knowhow that has kept us coming back over the years. read more

This is the only BMW qualified repair shop that I will take 328. So professional and fair pricing to. They always go over and beyond to insure the best service possible! read more

I have just left the shop and could not be more appreciative of the service, personnel and time to service our X5. Broad Stroke exceeds any service I have had on any vehicle I have owned in the last 65 years! My only regret is I also own an '02 Toyota Tundra that can not be service by them. read more

If you own a A BMW and you are not getting it fixed at Broad stroke's you are paying too much. Broad strokes has kept my Beamer on the road They are honest they do an amazing job and you won't regret giving them a chance to work on your vehicle. I moved to Redmond but I still feel it's worth it driving 45 minutes knowing that they are going to do a good job and give me a good value. read more

Broad stroke is the best repair shop ever. They took care of my mini. They did such a great job I was so pleased. Their attention to detail and on-time performance was stellar I was so happy with the family atmosphere I can't believe how lucky I am to have found them. read more

Good shop to take your BMW and Mini. Very professional staff. Always on schedule and very knowledgeable and thorough. Better prices than the dealership by far -- though their hourly labor cost is lower than most independent shops, somehow their job quote total sum end up being higher in contrast to other independent BMW shops north of Seattle. It seems to come out of the parts price mark up and total number of labor hours. Perhaps it's their parts supplier or they are under staffed at times. In any case, their mechanics really know their BMWs. They take time explaining any issues and what steps to take to solve it. read more

I have been beyond impressed with Parker/Broad Stroke Associates. Parker has repeatedly done outstanding work on both my E46 BMWs (330Ci ZHP and 325i). He has diagnosed mechanical problems that other "experienced" BMW mechanics were not able to, he has worked on a wide range of suspension components on both my track car and daily driver, and he has also done an excellent job of performing thorough maintenance on my cars (filters, fluids, bushings, etc.). Before going to Broad Stroke, I had never received so much honest advice that was right on the money every time; every diagnosis has fixed the issue at hand. I look forward to continuing to bring Parker/Broad Stroke Associates my BMWs in the future. read more

My friend took his car to Broad Stroke based on my recommendation. My friend couldnt be happier at the service and professionalism he received from this company. He has found a new home for his charished BMW. read more