These guys are so amazing. I called at 1230 on a holiday Friday and they were able to get me in so…read morei could get my kitty to her vet appointment tomorrow. And also these guys are legit and use legit parts and all the cheapos in town are now overcharging so you get better service better parts and better mechanics for the same price. GO HERE

$600 would have been an abnormally high price for a serpentine belt and tensioner replacement…read more.. ONB charged me $1,000! On a separate occasion they misdiagnosed on a problem on my SUV where they wanted $6,000 for a repair I didn't need. I really wanted to like this shop as some of my friends had recommended, but I won't be coming back.

This is a busy auto repair shop . They successfully repaired…read morethe transmission in my 2008 Nissan frontier truck. They do a good job of explaining all aspects of the diagnosed problem, how they plan to repair it, cost, and repair options I did not want to replace the truck and they saved me from having to do that. Pricing is fair. I recommend them.

Great folks to work with on my Mercedes service. Knowledgeable and great alternative to the dealer.read more

The quality of work was excellent and price was good. Very friendly and knowledgeable people.read more

This shop was recommended to me and now I know why! I took my car here for some 100k maintenance…read moreand had them fix some wiring on my fog lights that were chewed by mice. I really appreciate their honesty, transparency. I will bring my car back again for anything.

Took my car in for a 90,000 mile check up. I really appreciate it how this business gave me a…read morebreakdown of costs of parts and labor. They sent me an email with a list of all of the things they found that needed to be addressed. And rated those green, yellow and red, depending on how important the issue needed to be taken care of. It also gave me the option through the email of choosing which item I wanted to have fixed or not. There were a lot of things that needed to be addressed and they did have my car for 2 1/2 days which I was not expecting. But everything seems to be in great working order and my gas mileage has already improved from the spark plugs replacements that were done. I would definitely recommend getting your car serviced here.

DO NOT USE THEM!!!!!!! I would give them zero stars if I could…read more TLDR: Lied to us about a diagnosis and tried scamming us out of $1700 to replace a radiator cap My wifes jeep has been leaking coolant from the radiator, and scheduled with them to get it diagnosed and repaired First thing, is they accepted the jeep and didn't inform my wife that they don't offer radiator repairs, Which is literally what my wife brought the vehicle in for. luckily My wife gave them my number to discuss pickup and costs. Called them later on that day to figure out what was going on. The confirmed there was a leak in the radiator, and it needed to be replaced, and once they were doing that they would check the Waterpump and see if there is an issue there. Cost to replace the radiator is $1700 dollars. I asked them in multiple ways if they can just repair the leak, or weld it - they said they cant weld it because most radiators are made of plastic ( should raised alarm bells here as they said this because mine is aluminum, not an ounce of plastic on it, proving they didn't check my radiator) and just pushed the need to get the repair while they have the vehicle open and ready to work on. I told them that was out of our budget and they tried lowering it to accommodate us- seemed at the time like a nice thing of them to do. I picked it up, paid a little over $200 for the diagnosis and drove it home. I bought a new radiator for $200 and started to take the old one out, and noticed it was bone dry. So I rented a radiator pressure tester kit for free from Autozone (they get 5 stars) and did a 3 minute test on the pressure for the radiator to find the leak- at 2 psi the radiator cap was squirting water and coolant everywhere (mind you, you don't have to take ANYTHING apart to do this test). I went and got a 10 dollar replacement radiator cap, put it on my radiator, and redid the test to try to find the leak.... and it held at 12 psi without dropping, no leaks found. drove the vehicle around and redid the test, no leaks. held its psi. This test I did involved literally doing nothing other than putting a hand pump into the coolant resevoir and pumping..... and I discovered the source of the leak in less than 3 minutes They had the vehicle for an entire day, confirmed on the phone with me that there was a non-repairable crack in the radiator causing the leak, and that it needs to be replaced for $1700, and when i told them that was too much, tried to get me for less money pushing for the repair. NO matter how I think of it from another perspective or angle, there is literally no way an auto shop can, first, accept a car FOR REPAIR, and then after Having it for a day tell us they dont do the repair we brought the car in for in the first place. BUT furthermore, tell us there is a leak in a radiator that is unrepairable and then say it NEEDS to be replaced for 1700. And it took me, a man who is NOT a mechanic, 3 minutes to find out there is in fact zero leaks in the radiator, and the problem is a damaged cap that costs 10 dollars to replace. I see no way those events happen unless they are trying to screw someone over and scam money. DO NOT TRUST THEM!!!!!

A NUMBER 1!!! I had…read morea "Service Engine Soon" light on my 2009 BMW 328i and so I searched for an auto repair shop in the area (I'm from another state) and I found A1. I was expecting to pay a lot, but to my surprise, they just charged me for the cost of the gas cap which replaced the loose one that triggered the sensor and turned the light on. Thank you, A1!

Back in 2015 I had an oil change performed at A1 Auto Service Center on my 2014 Mazda 6. Several…read moreweeks later my oil pressure light came on while driving and my engine sounds were alarming. I took the car to my dealership and they pointed out that the oil filter had likely failed as the oil had leaked out which caused heavy engine damage. I contacted A1 Auto Service Center and was told that since the oil filter was good when I drove away, that it was my problem to deal with. After a LOT of back and forth over weeks and months WIX, A1 Auto Service Center's oil filter supplier, eventually covered the damage to my car. However the approximate $5,000 in rental car charges that I incurred, due to not having a working vehicle for several months, was never recouped. After doing some research into the industry, it turns out shops like A1 Auto Service Center are required to have insurance to cover situations like this and they didn't have it. In the end A1 Auto Service Center put the responsibility on me to pursue their oil filter supplier while they refused to take any responsibility. A reputable shop would have provided a backup vehicle while they took point and got it sorted out. I understand companies being cautious about accepting liability but this should never come at the expense of the customer. I felt helpless as these two companies consistently pointed the finger at each other all while I'm incurring debt in order to secure transportation just so I don't lose my job and ability to provide for my family. The way the owner/manager conducted himself towards me was disgraceful, disrespectful, and showed a complete lack of care for my situation as his customer. Everyone I spoke to that was involved in this ordeal had similar things to say him and the way he does business. This is, by far, the worst experience in customer service that I have ever received. That is why I have come back 10 years later to drop this review.

Hash Ho (the owner?) has ZERO patience for simple questions. I asked what model # was of the tires…read morehe was selling and when can I come buy them...blocked me before I even got an answer. Wrote him from a ghost account, answers there and asked when I can come get them. Says someone is at the shop, asks me when I'm coming (as I'm getting ready to go) and blocks me again because I didn't respond in a timely manner. Went to the shop anyways, even his employee said he's an impatient ahole, ends up tires were expired and unusable due to being over 6yrs old so no shops would install them.

Very knowledgeable, reliable, and great customer service!…read more If you are looking for an auto shop to take your car to get fixed over in the north end, this is the place.

Great service and price. Friendly staff. I've been taking my car here for oil changes.read more

Paul's service was amazing! Called Thursday and was able to see me Monday day. From start to finish…read morehe was realistic on expectations/price/timing, knowledgeable and kind. When I complimented his customer service, he said "I just really like building relationship with people." 10/10 have already sent his info to a friend.

We brought two of our cars here…read more People are friendly but the service was not up to par. They inspected our truck and failed to tell us our car was not drivable. We had our wheel bearings looked at and they said the should be replaced soon but not that our car was not drivable. So we took our car home to plan on when we could be without the car and bring it back. Well THREE days later, our wheel FLEW off while we were on the freeway almost causing a catastrophic car accident. We had to pay over 3,000 to fix it and towing fees. We called to complain about not be advisied that this was not drive able and that we shouldn't have drove off the lot but they said "well do what you gotta do". We also during this same time had our other vehicle under their "inspection" and "care" to replace a clutch on a manual. The replaced the clutch but it caused other issues with our motor mount. We took it to another shop after two attempts of having them "check their work" and this other shop advised us to never go back here. We have ANOTHER loose wheel bearing (which wasn't an issue before and were brand new) and issued with motor mount from the clutch install from this place They refuse to acknowledge they had any part in this and are adamant that BOTH cars were "fine" Take a look at our truck after NOT being told our truck wasn't drivable. My whole family was in the car and they are LUCKY no one was significantly harmed

I needed an exhaust hanger replaced on my 1968 Camaro, I called Beyond Repair and asked if they…read morecould do it? They said to come by in an hour and they could do it. They did a fantastic job on the exhaust hanger replacement. I would recommend Beyond Repair