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    Campbell Volkswagen

    3.4 (184 reviews)
    Open 8:30 am - 7:00 pm
    Updated 2 weeks ago

    Services - Campbell Volkswagen

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Campbell Volkswagen Photos

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    Recommended Reviews - Campbell Volkswagen

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    Reviews With Photos

    Rob C.

    Bought an ID.4 that I reserved on VW's website a year ago. This is my first time buying a car from a German brand. First the really important part -- this car is in high demand and they did not tack anything on top of MSRP for my reservation. The buying experience was different than what I was used to. The building was quiet. No slick salesman or sales manager. No confusing extra charges to ask about. No extra accessories tacked on. No pushing of dubious packages such as fabric protector or extra rust proofing. The only extra they offered was an extended warranty. I came prepared to pay cash but ended up financing some of it. They went through BECU and there was no markup. The rate was the same as listed on the BECU website. Clint was well versed with the car and spent several mini sessions teaching about the car between the waits on paperwork and loan processing. There was never a point where I felt bored waiting for someone to prepare paperwork. The process felt as efficient and straightforward as the Germans are known for.

    VW Atlas SEL R Line Premium

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    7 days ago

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    19 days ago

    Great Staff. Everyone there is friendly and professional. Can't say enough good things about them. Worth the drive from the Eastside.

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    Business owner information

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    Campbell A.

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    Ask the Community - Campbell Volkswagen

    How much does a smog check cost?

    No need to do a smog test in the state of Washington. We used to until 2016 and now don’t even have the tools on hand. I hope this helps and would love to earn your business in the future.

    Don’t See Your Question? Ask Away!

    Review Highlights - Campbell Volkswagen

    I'm SO impressed by the continual superior service we experience with Campbell Nelson.

    Mentioned in 50 reviews

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    Grease Monkey - The owner's manual states "synthetic oil may be used" not must be used.

    Grease Monkey

    (79 reviews)

    Went in for an oil change, came out with more issues than expected. The tech took a video of what…read morewas wrong with my car, and sent it to me so I could take it to a mechanic. Excellent customer service, and saved me service time $ with the mechanic

    Stopped in to this location to top off my wiper fluid before heading on a road trip as stated…read moredirectly on their website as part of their top-off service. "Between visits and feeling low on fluids? Stop in--we'll top you off, free of charge. We'll check and fill things like motor oil (up to 1 quart), windshield washer fluid, power steering, transmission, battery fluid, and even your tire pressure. No catch. No appointment. Just quick help to keep your vehicle running strong. (Antifreeze not included in the free refill program.)" The first guy didn't even know how to open my hood. The second guy reluctantly did so, then came to my window and said, "just so you know, we don't do top off's here." I told him that I had specifically checked the website before coming to ensure that Grease Monkey does this and his reply was "well, the website is wrong. You are only entitles to a 1 quart oil top-off during a service, not other top off's anytime. Besides, we aren't set up to do that anyway." I told him I also go to Kenmore and they don't have any problems with it since it IS Grease Monkey's policy, they just fill a jug and bring the fluid to the car if the bay is full." His reply "well, go there then. We don't do that here." and proceeded to walk away. Think outside the box, buddy, and know your work policies. 1 star at best for the 1-time semi top-off of wiper fluid. Zero stars for customer service. Won't be back. Won't refer anyone to this location. Wouldn't trust them with any other services either.

    CARSTAR Collision Clinic Edmonds

    CARSTAR Collision Clinic Edmonds

    (78 reviews)

    I was referred to CarStar Collision by the Lynnwood Honda dealership for the repairs needed on my…read more2025 Honda. I'm extremely pleased with the care they took from beginning to end, everything was done in a timely and thorough manner. They actually care about their customers and they have a great team over there. I was assigned to repair advisor, Jeff who was great to work with. He managed the entire repair process from ordering parts, submitting insurance authorizations and overseeing quality control. I frequently spoke with Raye who often provided repair updates, car rental coordinations, she was very friendly and helpful. The manager, Lisa was also very professional and accommodating. This is an excellent repair shop and I highly recommend everyone use them for their vehicle repairs.

    1-Star Review I had…read morea very disappointing experience with this body shop that I feel compelled to share. On July 22, 2025, I came in to get a repair estimate after a hit-and-run, as part of my State Farm insurance claim. The staff inspected my vehicle, provided a printed estimate, and I agreed to schedule the repair for the following Tuesday. I signed a standard repair agreement and left. The next morning--less than 24 hours later--I contacted State Farm to let them know I had changed my mind and preferred a payout so I could handle the repair on my own. State Farm immediately contacted the shop to cancel the appointment. That's when the problems started. The shop claimed they had already ordered parts and demanded a restocking fee, even though: * No one told me verbally or in writing that there would be any cancellation or restocking fees; * I never authorized them to order parts immediately; * The cancellation occurred less than a day after I got the estimate. When I asked them to waive the fee given the short timeline and lack of disclosure, they refused. Worse, they are now refusing to send the estimate to my insurance company, which is delaying my claim payment. It feels like I'm being held hostage over a fee I never agreed to, just for exercising my right to cancel. This kind of business practice--hiding fees and then withholding documentation--is unacceptable. I expected honest, transparent service, but instead I've been met with obstruction and unfair demands. I cannot recommend this shop and will be filing a formal complaint with the state and pursuing legal action if necessary.

    Campbell Volkswagen - autorepair - Updated May 2026

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