I purchased a 2017 Subaru Forrester from a friend who had been a customer of Everybody's. After a…read morecouple of months, the Check Engine Light came and I made an appt with Everybody's. They followed up the next day; problem which was not mechanical or electrical, nor did it require new parts. They address the problem and test drove it multiple times to make sure the Check Engine sign did not come back on. I felt I was in good hands with good people. Five Stars.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

Highly recommend Village Transmission & Auto Clinic…read more I've brought my Hyundai Elantra here twice for frustrating, hard-to-diagnose issues. The first time, my car was shutting off while driving--three other mechanics couldn't figure it out, but they diagnosed and fixed it with no issues since. The second time, my car wouldn't start even after a new battery and multiple jump attempts. After towing it in, it (of course) started right up--but they still took the time to check it out and didn't charge me anything. Honest, knowledgeable, and fair. Hard to find shops like this.

alignment and suspension repair. I ended up needing to replace the tires and they rechecked the…read morealignment again with the new tires for no charge. I was happy with the work and the customer service.

I took my wife's car in because it was making some noises while turning. The initial diagnosis…read morefrom my usual mechanic (aka "enter a description into ChatGPT and seeing what it says") was a possible CV joint issue. It turned out the skid plate had detached a bit, so the fix was as simple as reattaching it to the car so it didn't scrape against anything. Not only was it a quick fix (about six hours from drop off to pick up), but they didn't even charge the usual diagnostic fee, saying they wouldn't feel right charging it given how easy it was to find and fix the issue. So total cost was about $68. Quick service with a reasonable cost and honest approach? We'll be back again!

Had an appointment at 9am to have a sensor installed. Easy right? They didn't even look at my car…read morethe whole day or call. Barely picked it up before closing time and had never been moved or looked at. Waste of a day and still have to get the sensor installed but it won't be here!

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.

I live in Seattle but came to this location because I was in the area. I was a little hesitant…read morebecause I had a not-great experience at the Ballard Grease Monkey location. This was a great experience. The only upsell attempts were upgraded oil and the air filters, which are both due to be changed. I declined and will do them myself, but the receipt showed the prices for the filter changes, and I thought those prices were pretty reasonable. My conversations with the guys about oil change intervals were good. They finished quickly. They evened out the tire pressures. Will definitely drive up here for future oil changes.

UPDATE: After my review I was contacted by management to rectify the experience. It was explained…read moreto me that my experience was not representative from regular staff (I was helped by someone not normally at this location). They quickly made things right, the staff was extremely kind and helpful and I will definitely be back to this location. Ryan and Chris really stepped up and the whole team was great to work with. Would recommend them if this is the "normal" service for this location!

The staff member were amazing helped with oil changed and patiently explained everything and how it…read moreworks. Great deal for oil change.

Total ripoff--stay away. I had to fight just to get them to honor a coupon from their own website,…read moreand it went downhill from there. Dishonest Upselling: They claimed I needed $300 in brake work; a specialized brake shop later confirmed my brakes are perfectly fine. Unnecessary Parts: They tried to replace an air filter that was only 6 months old. Incompetence/Damage: They damaged my hood latch, and once I finally got it open, I discovered they had left the coolant system cap off. This isn't just bad service; it's predatory and negligent. Go elsewhere.

Amazing Find!! Super Honest. Extremely Professional. Extraordinarily Speedy. Best Prices…read more If needed, I will be back.

Derek and his team were able to see my car for a steering issue immediately. Did not try to upsell…read moreor overcharge in anyway. Was transparent and upfront with pricing, diagnostic, and flexible in drop off/pick up time.