Zack got me in immediately for an oil change (provided my own oil but they do have the all the right stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended! read more

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't want to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high for an oil change but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. Fair enough but I assumed it would be taken off the bill since it wasn't installed. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other auto shops and asked how much it would cost to drain and replace the oil and oil filter. (I had the oil filter) I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared it to Liquid Molly and Liquid Molly was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. All he had done was drain, fill the oil and screw in the oil filter (I had brought) for 168.75. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85. read more

I have utilized Zach's three times for auto pre-purchase inspection. He is responsive, provides an honest assessment and helped me decide between two vehicles based on his assessment of repairs. I also appreciate his no-nonsense and direct communication. read more

I had have my 2019 kia Rio towed in two weeks ago when I broke down with an unknown engine issue. The guys who came out to look at my car seemed helpful but they did a very quick 5 minute odd assessment of my car, i.e. smelling the exhaust and told me my fuel pump was bad. I took them at their word and they had me put $500 dollars down claiming it would cost up to $900 in the end. Within an hour or so I received a video from them of smoke coming from my tail pipe and when I called them back they told me my engine was "bad" and that I would need a new one. They offered me used engines ranging from $2,700 to $3,500. They had not indicated any codes or other diagnostics, which seems like it should be standard for modern cars. I had found my warranty at this point and told them that I would take my car to the Kia dealership across the street. When I picked my car up the next day I asked for paper work and how much the diagnostic would cost. "Zack" said it would be $ 200 dollars and then proceeded to hand me $300 in cash since I had put down $500 on my card. I again asked for paper work and he said his "accountant" was out and that he would email me the paper work and receipt. He never email me anything. The kia dealership fixed my engine, which "Zack" claimed was unfixable and now the car works fine. Zacks clearly has some shady business practices and outdated repair procedures. I would never go to Zacks again and I don't recommend anyone else does. read more

Fantastic service!! Bought a car from them and it had a few glitches and they were on it! They not only fixed the problem they went above and beyond. Changed transmission fluid greased it up and several other things no questions asked. They have lots of great deals on used cars as well. read more

Came in because there is a problem with my catalytic converter and filters, ik bc a sulfur smell fills the cabin upon hard acceleration. Douchebags didnt even look at the car. They popped the hood and smelled it?? Of course it doesnt smell like sulfur at the moment because i'm not hitting 5rpm bc i dont want it to smell you asswads. The little men didnt even take off the engine shields. Prob didnt listen to me because I am a woman. Hope their bmws need a new oil filter housing gasket every weekend. If they even own one. read more

Well, I gave Zak a good review the first time I went there but I brought my car back because my check engine light was on. Long story short they told me I needed a $2500 catalytic converter and so I thought that was a high price. I called Shoreline auto clinic and they said they would do it for $2000. I said OK so I brought my car up there to save $500 and when they inspected my car, they told me I didn't need anything but spark plugs. So basically Zak would've charged me 2500 and probably knew I just needed spark plugs but would've told me I got a new catalytic converter or they just don't know how to diagnose a vehicle correctly. I couldn't believe Shoreline auto clinic was so honest, but he was cause he could've easily ripped me off for $2000 and he chose not to. He chose to be honest. My car is running like brand new. My advice is get a second opinion because it could save you a lot of money. I ended up spending just over $200 to get my car running great as opposed to the 2500. Zak said I needed to spend. read more

Gave me a new alternator and was kind professional and knew what they were doing would highly recommend

Had a tension bolt break off on my '09 Forester. Took it in around noon and got it back at 5:30. New bolt, replaced the alternator and belt. Great job, fair price, everything looks good, and it only took 5 hours. If I have any other issues I will definitely bring it back here. Edit: I did notice they didn't put this black plastic piece back over the belts. I asked and he said that set up may have been too big to put it back on. read more

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Amazing customer service. Very fast and efficient. They really pay attention to your car in a very detailed matter

I want to give great review to this shop. My car stopped working out of the blue and I could barely turn it back on in the middle of the street. Most of car shops are off on Sat and when I stopped by nearby Firestone as an emergency "cry for help" they flat out didn't help me and refused to even look at my car mentioning "liability" and "can get you in on Wed" even though I had emergency road situation and was their customer for years. When I called Zack's they were open and agreed to take a look at the car. They did inspection right away and were very kind and told he right away what the problem was. They were able to order the part right away and fixed my car within an hour. Can you imagine that ? On Saturday ! If I wouldn't have fixed it I had no idea how to move around following week or even if I would make it back home that day. Definitely coming back for car checks and tune up. read more

This was the best situation that happened out of the worst. We left Seattle at 7am to catch a ferry in Anacortes last Labor Day weekend - NO one was open in Marysville where our car broke down. We pushed the car to several different places. Finally we decided to look back home for somewhere. We called up Zack's and they told us to come on in. Luckily, we had AAA who towed us there. We arrived around noon. They were able to fix a broken hose for our Volkswagen's coolant system and had all the right parts. Done in less than 2 hours. We made it in time for our camping reservations on Lopez and to catch the sunset! They saved our trip and were so kind and efficient. I cannot thank them enough for saving our weekend! I highly recommend. read more

These guys were great. Called before they were open at 10am, they picked up and said whenever I came in they would be able to get me in for an oil change. Showed up a little after 10am and they got my car done in less than 30min. Highly recommend, especially for German vehicles. read more

Blown away by Zack's kindness and service! My Subaru Crosstrek's front headlight light bulb was out and needs replacement. I was able to pickup the light bulb at nearby local AutoZone but they were unable to help me replace this special bulk because of some screwed in wiring and tightened in this rubber circle thingy. I phoned Zack's and explained my situation and asked if I could drop by and get help. He kindly said come by, and honestly it took him less than 5 minutes and everything was good and he just told me it's fine when I asked how much I owed his service. I was blown away by his kindness and service and I will intentionally bring my car here for more maintenance next time knowing this kind business owner is behind. Thank you so much for your help and everything!!! I highly recommend this business now to everyone I know! read more

Great auto shop. They work on all types of cars at a reasonable price. They're reliable and customer oriented. I've had a great experience with the shop and with my car needs. I recommend this shop and their reliability to their customers. read more

They went above and beyond to assist with what I needed to get my car fixed and back on the road. Also fixed my front light and back light as well, no charge! Thank you so much! read more

Can you believe no mechanics are open on the weekends??? Zack's Auto Service is!!! They did a great job with the oil change on my impala. read more

Zaks Auto did amazing work for me in the most timely fashion! He was exact on the price and quick on delivery! I am extremely happy and the work is impressive. Thank you!! read more

Local auto repair. Especially for older cars can be less expensive. Saved me a third off of what a dealer would charge for the repair.

I woke up and got ready to do errands and my car just would not start, I was terrified because I just moved to this area from Portland so I had no idea about local mechanics whatsoever! Zack and his team were so helpful! They got my car back up and running it needed a new serpentine belt and battery and now she is running again! He did it all in like an hour and a half and got my Mercedes back to me so fast! I was even able to run my errands! Fair pricing and very friendly people! I will return for an oil change soon, Zack even offered me 20% off that service! They go above and beyond and it's really nice to know somebody who is skilled with European cars! I am a very satisfied customer and thank you Zack! read more

You know that place you found that was so good you didn't want to tell anyone about, well, this is it. I have had oil changes, catalytic converters changed, and now, after going to a dealer (Bill Pierre) a POS I might add, I had Zak put in a new rebuilt engine in my Exploder. 60K cheaper than buying a new car. Price was 4K cheaper than the dealer who had no customer service training. This is a really nice guy with good people working for him. Good price and nice people, good combination for a small business. read more

I went in to get my car door replaced after someone had damaged mine trying to break in. Zack and his guys took care of me with just a matter of hours for a good price. Zack was professional, welcoming, and an all around amazing business owner. I would highly recommend this place. read more

Great friendly service! Stopped by after my front headlamp and brake light both went out at the same time in my 2017 Fiat 500. The mechanics at Zack's were able to help immediately and had me back on the road in less than 20 mins for a reasonable price. I'll definitely be going back the next time my car needs repairs. read more

The BEST mechanic in North Seattle, period! Zach is very caring, fast and reliable. His prices are fair and service is excellent. He truly loves what he does and it shows! Don't take your car anywhere else, this is it! read more

I brought my sputtering 2001 Pontiac to Zak's Auto service and he spent all day figuring out the problem. He got it fixed and she runs like she is brand new. He was very reasonable with his pricing. I highly recommend Zak for any of your car repair needs. Thank you sooo much!!!! read more

Started my morning with brakes going out in my girlfriend's car. Panicked as it is Sunday I start looking around and stumbled on Zack's. I called and he was extremely friendly on the phone telling me to just get it there and we can figure it out. I only had to wait 10 minutes before getting my vehicle looked at and receiving a free estimate. A quick look at it on the lift and he concluded that it was in fact the master brake cylinder. He told me it's not a problem and he will have it ready in about two hours. Two hours?!? I couldn't believe it, so I took a walk and did some shopping. Lo and behold when I returned two hours later there it was ready to be picked up. I was expecting a price gouge it being Sunday and such expedited service but I was met with quite the surprise when he said to me, "$350 my friend." Zack you have a gained a customer for life and I can't thank you enough for getting my family back on the road so quickly. Thank you again! read more

I went to Zack's after getting a referral from someone who 'Highly recommended' his Shop! This was after 4 mos. of trying to get it repaired and going to Six (yes Six) previous Mechanics. I had several diagnostic tests and some work that didn't fix the problem but needed to be done. Two of the previous Shops said the fix "would be too expensive to fix" and others said they couldn't locate the issues. My Car would shake, drove rough and was Noisy! After Zack took my Car in, he found that the car had the wrong Sparkplugs installed and then diagnosed that it needed new Fuel Injectors. After his Shops work, it's been Running greatl!!! No more Shaking, running Smooth and no longer Noisy! Amazing and What a relief! I'm so grateful for Zack's knowledge and honesty. He's a gentleman, and he and his staff are professional top notch Mechanics, and really nice! Thank you so Much!!!! ' read more

I love this auto shop!! I've came here twice to get my brakes changed and the staff always goes above and beyond every time. They're also super quick and offer the best prices. I'm so grateful for them and will be coming back for any car needs of mine:) read more

Zack's is the best mechanic shop in town! He is highly skilled, does great work, is very honest and dependable! He's great with his customers! 5 stars, I highly recommend ! read more

My car had stopped working out the blue and I couldn't figure out what was wrong for anything. I had just taken a trip from Florida to Washington in my car and it was working perfectly fine. The shop took great car of me and helping me figure out was wrong without even charging me. Very understanding people and go above and beyond to help their customers. I'm a college female athlete and they had accommodated to the timing, pricing, helping me find a rare part for my Honda and further maintenance that my car needed from sitting for too long. read more

Excellent services! Our car wasn't used for few months and needed maintenance and repair, Zack fixed it and it's like new now. Highly recommend. read more

My family has been taking all of our cars to Zack for the last 2 years and will not go anywhere else. Not only do we take the cars we already own, but when we're looking to purchase a new car we always bring the candidates we're interested in to get the yay or nay and he has helped us narrow down which one is viable and worth the money. I highly recommend taking any vehicle for any reason to him. He's always willing to help last minute, works hard, gives honest assessments, and is the most reliable mechanic we've ever worked with. He never takes advantage of his customers or over charges either. Yes, you want to take your car here. In advance.. you're welcome. read more

Took my car there for repairs got quoted for 2,700 and Zack wanted half the money down as I went to pay he said the transmission will be 3,700 plus tax. One week later was told the car was done as I went to pick the car up the car was worse then before I dropped it off. Came back he said it be done in one week. I come again and the car was still the same. After I had tow it again to his shop it ended up staying about one month there. I stoped by there and he said all it needed was a gasket, then texted me car is then but I need more 1,000$ more SCAMMER he did not replace my transmission I had it go to the shop as of right now my car still at the shop. Has the nerve to try to scam me still texted me. I have proof of all texted between this nightmare shop. This shop will be reported to the better business better business bureau plus I have created a page to information the people about ZACK AUTOSCAMMERS. I'm gonna do everything in my power I can to stop this scammer read more

Zack is an excellent mechanic and has great customer service. We have never had any issues going here.

Seriously I'm never going to take my car or any future cars anywhere other than Zack's! This place is amazing, quick services and if it won't be fast they are super clear and let you know or give you a call. Zack has always gone above and beyond for any repairs I've needed, at a super reasonable price too! I just can't say thank you enough to the crew at Zack's for all they have helped me with. If you're looking around and don't know exactly where to take your car, go to Zack's! They will take care of you. read more

10/10! Zack and his team saved the day. Blew a transmission on trip out to the San Juan Islands from Montana. Stranded on a Saturday, Zack took his time to get us in and start working on our van. After replacing a gear shift cable for us, which we thought was the issue, he charged us nothing for his time. Zack then offered one of his cars for us to drive while we waited for the repair to the transmission to be complete, FOR FREE! Zack honored his estimate for the repair, even though he had to order a new transmission and not use the used one he originally quoted us for. If this does not deserve 10 stars I don't know what does. Zack and his team are incredibly friendly and honest. All I can say is that I would send my mom to his shop if her car needed work done. read more

Zack was very helpful to fix my car after hours when it's broken unexpectedly at a gas station. He did great work and checked everything else after to make sure it's safe to get on the road. I really appreciate his work and highly recommend it for anyone. Thanks again Zack! read more

I recently bought a used Toyota Tacoma as is from Auto 206 Inc. down in Kent and was hearing/feeling a weird rubbing sensation when going from D to R or P (or when slowing down to a stop) shortly after buying it. I brought the truck to the dealership and informed them about the issue (alongside a tps that wouldn't shut off) and the mechanic there said that everything seemed fine which I'm not sure if I believe was his true understanding. The issue persisted and I was simply told that the dealers shop was too busy. I decided to go on my own and take care of it and my search led me to Zacks. After a quick test drive he somehow knew exactly what was wrong with it which turned out to be a broken driveshaft coupling and gave me a fair quote. I first took the truck in on a Sunday and surprisingly Zack had immediate availability the next day. I had the truck brought in on Monday and it was finished that same day! These guys specialize in Japanese and German cars so if you own one of those makes then I especially recommend Zacks, but to any used car owner I can firmly recommend Zacks Auto Service read more

I came in this week with an issue I had for about a month. Customer service was amazing and my car was fixed the same day. Thank you so much and I'll be back, but hopefully not soon lol read more

I took several cars here to be checked out before I bought them and they always were able to get me in same day and were very straight forward. They had great service, helped me out a ton, and I will definitely be returning! read more