We bought a camera for our car after a car accident that we almost didn't walk away from. The service was excellent and they didn't try to up sell us. They have also helped us anytime we had questions and re-attached the camera for us when we had to have the windshield replaced. We will definitely go back for our other vehicle. read more

I had a lockout service performed in minutes and they were just so friendly to my request very good customer service the best there's no place like car toys. read more

Very disappointed with my new stereo. It sometimes will randomly stop playing music and I'll have to hit play again. Siri doesn't always hear me, I've yelled numerous times "hey Siri" and NOTHING happens. Worst part I thought it may enhance my backup camera (clearer), it made it even harder to see when I'm backing up. On the website it shows pretty much all new stereos with a free backup camera. I was never offered this and I bought a Kenwood. Only thing I was offered here was "oh you need this part and this part and this harness, etc. The fees just kept adding up, I should have taken my friends advise and gone to best buy. They may be a little slower at install but you don't get charged a fee for every little thing. Heck even go to a mom and pop shop would probably be better. I also wanted to screen mirror my phone when I'm on my break at work and sit in my car but it requires a adapter like a Lightning-to-HDMI adapter, if you have an iphone, which I have no idea how to do that because everything is in the back of the receiver. I will be going back but that is because I paid to have my windows tinted but did have them do the front windshield until I replace the glass. Gave one star because some of the staff was "kinda" ok when I was at the store. The guy I talked to on the phone before I got all this done was not friendly at all and very short with me. Also I get that they work on commish but come on. read more

Car Toys - Car Stereo Installation Near Me - Everett, Washington

Public Service Announcement - AVOID CAR TOYS IN EVERETT I recently purchased a 2019 BMW i3s BEV - my new city ride. I was thrilled! Got it Tuesday, detailed it Wednesday, and started shopping around Thursday for a powered subwoofer and tint. I landed on Car Toys in Everett (410 SW Everett Mall Way). The salesperson gave me a good vibe, so I took a chance. I paid $1,500 for the tint and subwoofer install - steep, but I figured I was paying for professional work. I was dead wrong. Friday: dropped off the car in the morning. Called at 5PM and was told "we were just gonna call you." I show up, they hand me the keys - no walk-through, no explanation of the work done, nothing. But fine - I was excited to check out the subwoofer and the tint looked good. Then the problems started. I got home, started tuning the subwoofer with the bass knob - nothing. Checked the connection and found out they installed it so poorly that the cable was bent and didn't even reach properly. They literally removed the bass knob connection. I was already feeling ripped off. Saturday: I go back to Car Toys. After an hour, they swap out the subwoofer, and now the bass knob works and it finally sounds the way it should have the first time. I left happier... but not for long. Sunday: total rage. I'm plugging in my car to charge and notice a HUGE curb rash on my freshly detailed rear passenger wheel. Dug out, raw aluminum damage - damage that was 1000% not there before I dropped it off at Car Toys. Monday: I go in. Assistant manager Anthony says he'll talk to manager Brayden and review CCTV footage. Tuesday: I follow up. I speak with their installer Guinn who says they're reviewing footage. Later that day, I go in person. They show me video that doesn't even show the impacted wheel. I point that out, and Brayden gets snappy and dismissive, saying "Are you going to let me finish reviewing the footage?" - as if I'm the problem here. One minute later: "Yeah, we saw nothing." That's it. No accountability. No attempt to make it right. Just a dismissive "too bad" attitude. I just walked out before I said something foolish. I own two other vehicles and a boat. I was going to use Car Toys for all of them if this went well. Now? I'd rather risk Craigslist than ever give them another dollar. My Audi is 4 years old and not a single mark on the wheels. Car Toys had my BMW for less than 8 hours and now I'm looking at out-of-pocket repairs on a 20" black wheel. They charge professional prices and deliver amateur work - if not damaging work. So here it is: DO NOT trust Car Toys in Everett. Do not let them touch your vehicle. Do not expect accountability. Find a real professional who treats your car like it's theirs. Car Toys has proven they can't even do the basics without cutting corners or causing damage. read more

Car Toys - Car Stereo Installation Near Me - Everett, Washington

This is the AFTER of the "Deluxe Package" detailing that cost me $350. What an absolute joke. read more

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Came here looking for new setup and was not the place to go. I got recommended products from a salesmen, went out to the parking lot installed them my self to save a buck. They were kind enough to come check it out and make sure it looks good and my amp was set to got spot and not even 15 minutes down the road I fry a voice coil. I came back in basically getting told it's my fault for buying cheap subs and that's what happens when you buy cheap stuff. Carlos tells me that all sales are final even if you don't even open it, have a receipt, within 30 days, nothing. 10/10 would not recommend could not believe the customer service. read more

I came into check detailing and tint. Also dash cam. Immediately began pushing higher items and quality. I said. They brought out the detailer and they went even harder pushing and upselling. I was so angry I left read more

I have to give a well deserved shout out to a Master Tech that's with the Everett store. Christian Lopez has a real understanding and talent when it comes to installing and tuning audio equipment. He recommended and built my sound system, deck, speakers etc. and tuned it to mouth watering perfection! I've never been happier with the system. If you want your system to sound incredible, even with low dollar systems, talk to Chris, tell him what your thinking and he' steer you in the right direction to awesome sound. read more

Shady and scammy I bought a remote start as a Christmas gift. The reason that I bought the one that I did was that the installation was included in the purchase price. I went in today for the "free" installation and was told that it would cost $250. More than the price of the unit itself. A complete and total bait and switch SCAM! I bought this online so of course the store would not take it back. So now I'm waiting for their customer service team to return my message. I have a feeling that I'll end up disputing the charge with my credit card company. It's amazing this place is still in business with these shady business practices. Never again would I purchase anything here. Buyer beware! read more

Very pleased w car toys. All the staff very knowledgeable and helpful. Bought a new backup camera w radio for our 2007 truck. Same day instal. Highly recommend, especially for those of us challenged in the ability to do this kind of work ourselves. read more

I worked with Jonah to get some tints, new radio and alarm put back into my car. whole team was super helpful. they took their time to really make sure the car was gonna look nice. they even went above and beyond to research how to put in a touch screen radio in my car which was super sick. because it came out looking super flush and clean with the new screen . very good store with super helpful employees. who called and verified if it was okay to do certain stuff and kept me updated with my car. highly recommend this store. read more

Car Toys - Tints on the car - Car Stereo Installation Near Me - Everett, Washington

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You can buy a stereo set up anywhere. But you can't buy knowledge. This crew at Car Toys Everett has both. They installed an Alpine all new speakers steering wheel controls which will fit perfectly with my I Phone and Bluetooth applications. I was impressed from the start. They know what they are doing and the do it correctly. No missteps, no haggling, just professionalism and courtesy. I am lucky to have chosen this crew Thanks out to Art. read more

I bought a classic car stereo for my Camaro, it hasn't worked since day one, I've been in twice to have it serviced and it still doesn't work. They now say it needs to be replaced on course now they can't get in contact with the manufacturer ( been waiting for a week for a reply) not a good experience. read more

Went here to get my backup camera looked at and installed properly. They were able to get me in same day and fixed within an hour or so. A little pricey but you're paying for a professional installation. Even includes lifetime labor warranty after installation which is nice. read more

Bought our 17yo grandson 2 sets of speakers for his truck as a Christmas present. Ask Jonah, management trainee, price to install. $150. Ok grandson can do that. We suggested he have them installed at the same Car Toys. He did and they charged him $150 per set so $300 + tax. More than the price of the speakers! Would've shopped around had we known how much they really charge. There's a shop down the street that would've done the same thing for $140. Save yourself some money, shop around. Last time we do business with Car Toys. read more

There was no mention of a four dollar per month subscription to use the smartphone feature of the remote start by the sales rep at Car toys or on the dronemobile app when I downloaded it. Also, the price on the website that is supposed to include installation is not the same price that I was quoted at the store again misleading. It took some Extra work by the store manager to bring down the price to what was advertised on the website. Another deception is they don't inform you on their website that the cheapest remote start systems do not work if you have a key FOB. they did a good job installing everything though. read more

Love them! Imagine, if you will...a woman, and her delightful daughter, walk into Car Toys in Everett, WA one Friday morning...Her husband (well, my husband, actually) has had extensive work done there and we were both quite happy with it, but I decided not to mention that off the bat. Here is what I love: I was greeted upon entering (even though they were busy, they acknowledged me, that is nice). I was asked how they could help me. Yep. No preconceived opinions, no "waiting for my husband" kind of look...just "How can we help you?" AND THEN, THEY DID! They treated me as a valued client. They gave me options and detailed, specific information on all of it. They made sure I understood the price structure as we went along! They kind of, well, ROCKED IT! AND ANOTHER THING... It was done on time, on budget, and as promised. They explained exactly what they had done and how it worked. Did I mention they helped me score a FANTASTIC price for a rental at Enterprise? True story! Oh, and it wasn't until after I had approved the job and the price, that I mentioned my husband's great experience. Of course, they were happy that he was happy, but it did not change the great customer/client experience I received from moment one and moving forward! Go there. You will see how right I am! read more

Very professional and helpful. The installer had a jeep himself so what for familiar with the workings of an Jeep? Everything turned out really good sounds great. Still working out a few kinks but they're gonna get me back in this week to try and see if we can relocate the GPS antenna. read more

I took my car into Car Toys after purchasing a interior and exterior car detail! Matt came out to let me know everything they would be doing, I've had purchased several other car retailers from Groupon and they were all mobile and all three we're not calls, now shows! I should of f learned after the first one did that, I guess I am a slow learner for now on I'll stick to car toys, they're always so through! Made my car look new Thank you Matt read more

Had a written agreement for detailing my car inside and outside. Was advised 8 hours needed. Rented a car. After 8 hours and me calling them was told they only had time to do the inside. I could reschedule the outside for another time. Charged full amount for the inside. Poor management, poor service. Would never use again. read more

I got speakers installed in June of 2022, and one stopped working last month. Went ahead and removed the door panel and found one of the wires crimped improperly... read more

Car Toys - Car Stereo Installation Near Me - Everett, Washington

Sonny and Bryce were awesome. Had an issue with my amp and stopped by the found out what was wrong and fixed it! No charge! Another reason why I bought at Car Toys and will continue to shop here!! Thanks for the great customer service! read more

Long story short, I walked in to get some work done on my dashcam, they said they would get started in about 30min and that it should be finished in no more than 1hr. I waited for 1hr in waiting room and I checked to see if my car was at least in their garage getting started but to my surprise my car was still parked outside where I have left it. And I noticed a lady that came in about 20 minutes after I did, and they started to work on her car first when I was first. I was pissed and requested my keys and left. I don't recommend anyone to come here and they forever lost a customer for damn sure. read more

I feel there are 3 areas that need to be discussed. First and most importantly, my sales experience was STELLAR!!! Coby Helenihi was my sale rep, and he could not have been more helpful or more informative. Low pressure, high energy, and even more product knowledge. He was the reason. Car Toys got a sale. My installer was André Cohrs. He was intensely focused on quality and gavee a product that looked factory installed. The demo room was the only bad part. Some of the demo speakers were defective, leading to a poor listening experience. read more

Y'All, I REALLY do not like writing negative review and try to be fair but I have had multiple negative experiences at this store with a specific employee. It is a woman who has been there every time I have gone in over the last month or so (about 3 or 4 visits). The first negative experience was her telling me over the phone that I needed a $160 steering wheel wiring harness for my car's steering wheel controls to work with my aftermarket stereo. She claimed that is what showed up for my car and gave no other options after I told her that was expensive. I found a $70 one online on their website (the $160 had features I didn't need) and went in and bought it. I was a bit annoyed but, whatever. When I went in, I forgot my mask in the car and explained to her that my son was running out to get it. In a not-so-polite way, she told me I couldn't be in the store without a mask. I literally could have covered my nose with my shirt and been in compliance, just until my son got back less than a minute later with my mask. Just this past Friday, my friend who was installing my car stereo equipment called to ask if they had a simple wire harness that should have been no more than $20. Again, this woman stated that the harness that we needed and the ONLY option was a $260 harness kit. He explained to her that we already had the steering wheel harness and amp harness and did not need everything that came in that kit. With an attitude, she explained this is what is for my car...the ONLY option. We knew that this was not correct and called the North Seattle store where the guy there was very helpful and told us the kit we needed was only $14. We decided to head up to the Everett store and hope to speak to someone who actually knew what they were talking about and thankfully, as soon as we walked in, a guy asked what we needed, we explained, and he told us we needed a $14 kit and said "Whoever you spoke to clearly doesn't know what they are talking about" I pointed at the woman and told him it was her and explained the conversation and how she was told that we didn't need everything in the kit that she claimed was our only option. He then backtracked and said, "Well, everyone makes mistakes". By this time, she was listening and involved in the conversation and was very defensively stating that she gave us information based off of what WE TOLD HER...we reminded her that we had told her we already had the steering wheel harness kit. She had an attitude, foreal and has absolutely no business working in car audio sales when she continuously either purposely or naively recommends very expensive products to consumers that they do not need and claims that is their only options. I will never return to this store. My friend told me after he thought he was going to have to stop me from jumping over the counter at her. I was pretty irritated:-/ read more

Cartoys everett mall way will do great work on your whip whip it up right and good price read more

Car Toys - Cartoys is the best at what they do.they always do great work with my cars and trucks cartoys everett mall way Everett. Thanks - Car Stereo Installation Near Me - Everett, Washington

I wanted to get my car windows tinted and found a lot of places were booked out for at least a month. I didn't know previously that Car Toys offered this option so I stopped by to check it out. They offer 3M tint and the lady there that does the installation did a fantastic job, and got me in same day. I'm very happy with how it turned out. read more

Car Toys - Window tint 35% on sides and rear windows from Everett Car Toys. - Car Stereo Installation Near Me - Everett, Washington

Found Groupon for a car detail, so thought why not. I have a 2021 Kia I recently bought, so it is fairly clean besides some dirt and a pet hair. I just wanted to keep up with the cleaning. Spent 70$ on the Groupon on interior detailing, and when I got there a young kid told me it was be 60$ more for my pet hair! I would understand if it was a large amount, but the hair is minimal! Tried to rip me off and when I asked if he could just leave it, he said no! I will never use their services again. Unprofessional and displeasing experience. read more

Car Toys - The pet hair that was going to cost me 60$ - Car Stereo Installation Near Me - Everett, Washington

I got my car detailed here with Groupon we got for Christmas. So...we understood that when you go anywhere with a Groupon...well you know the deal. We agreed to adding an additional service (heat extraction to the seats as floor) to get more from the experience. For a "special price" which I find appalling that they spit random prices out like whatever sounds good to them at the time. The kid was nice. He was just doing his job I get that, but it literally took forever. I came back two separate times to get my vehicle because it wasn't dry yet. I understand that it wasn't his fault the weather played a role too...however, my issue wasn't with the kid who did the work. My issue was with the Sales Manager who told me I couldn't leave the guy a tip. That I needed to leave him a "good review" to "help him out." So here is my review for the Sales Manager and his poor management skills. read more

So I go into the Everett Car Tous store thinking I wanna get a stereo system for my car for about $700....... They run a credit check and say that I can get up to $5000 credit..... Cool, I thought to myself...... Guys are nice...... Obviously the sales pitch is...... We're gonna make your car bump...... First, I picked the faceplate and speakers......... Nah, You gotta have this and these speakers....... Oh you need a sub woofer.... Geez, Ok....... 3,000 bucks later....... Oh you need tweeters and these other speakers......... ok 3,700 later........ now it also takes FIVE hours to install....... So after all the paper work is done they set me up for payments of $178 every two weeks....... Nearly $400 a month for a crap ass job...... looking at my receipt, my total cost after paying $400 a month for 15 months is close to $6000 for a crap ass job....... No way that system is even close to the $3000 that I was first quoted....... I have an "x" amount time to pay this stereo of in 90 days or so, or I'm stuck with shelling out $6000...... Don't go here...... I learned my lesson the hard way...... doing what I can over the next 3 months to pay the 3 grand off........ WHAT AN F'ing RIPOFF!!!! read more

Do not take your car here for anything! Well it seems all nice shiny and new the devices and parts they put in your car are all going to be faulty at one point or the other That's why they give you a four-year warranty. Because they need it! For the past 4 years I've been taking my vehicle there. It always has to be scheduled and they have it all day long and then a couple of months later either what they put in or a different device that they had installed previously breaks. Here's a list of the things that have broken on just one of my vehicles car deck five times. I've had them swap it out for a new one or an upgrade. Speakers. I've had them replace those because they blew I do not listen to loud music FYI. Reverse camera four times. Alarm system randomly went off in the middle of the night and to fix it they installed this giant antenna on my gas without even asking drilling a hole through it. Also during one of the warranty repairs they remove my dash and a few of the electronics. And when they reinstall it the lights on my dash were broken and they said that wasn't them it was that way when I came in I can guarantee it wasn't I had a purchase a new system which put me out another $250. Like I said this is a short list there's others on my wife's car and more on this vehicle that I brought in. It literally is sitting in there getting repairs right now. The reason I'm putting this with you in is because one person the other day when I was scheduling this told me it was under warrant repair the issues I bring it in today and they said they would repair most of them but one of them wasn't under warranty which is what I was told and they wouldn't repair it. Most of the guys there are nice but there are some that I have talked to that are condescending and rude. My advice don't take your car to car toys. You can find some other shops that are around the same price with better quality devices at the same radar if not cheaper. I'm kicking myself because they're great salesman and that's what they did they sold me on terrible products. Well now you are fully informed the choices yours. read more

Front desk was very polite as i spent $1500 with them. we signed agreements, paid in full and they never fully installed my wife's stereo. They were suppose to call when they received the final parts they needed, never did. been about five months now. waste of time read more

The service is poor, the sales people are snooty and unpleasant to talk to. Unless you're there to spend hundreds of dollars on a full stereo or security system installation they seem to have better things to do. Last time I was there two of the sales guys were playing some kind of game with a wadded piece of paper while I was having my remote start looked at but in the meantime I was looking at stereos and car amps and not one of them asked if I had any questions or told me about special sales or deals they had going. I've spent over a thousand dollars there, bought all but one of my stereos there and my security and remote start system, which by the way, took 9 hours to do a 3 hour installation and offered no compensation for at all. Essentially the sales service is poor and mostly unprofessional. read more

DO NOT APPLY OR WORK FOR THIS CARTOYS!!!! Management is too worried about their bonuses and "goals" to listen to employee complaints and concerns. Unrealistic schedule for detailing vehicles and little to none explanation of what the customers were told would be done. Their "commission system" is a scam and the Shop manager told me to make commission I should clock out and work for free... Salespeople are too busy rubbing butts to understand what is happening. It felt like I was talking to a lost puppy when communicating with these "team members". They all say they know how to do your job and you are replaceable but cry like a little bitch when you don't do exactly as they tell you. DO NOT BRING YOUR CAR TO DETAIL HERE. THEY ONLY PAY THE DETAILERS 15/hour so don't expect quality work. Find a kid in your neighborhood and give him $20. It will be 10x better. Barry didn't even let me use the staff microwave on my first day lol. If you want to waste your time or hard earned money on shitty work go to Car Toys Everett "A better way to go!". read more

Car Toys - They remove seats and do not properly put back in - Car Stereo Installation Near Me - Everett, Washington

The salesmen were super nice and very helpful but at the end of the day what really matters is the quality of the installation and the end product I walk away with and what I have to deal with after. Sorry sales team. Lots to be desired by the installers. If I was a salesman I would review the work prior to giving it to the customer, this obviously was not done in my case. If the installer ran amp wires to the truck, check that the panels are reinstalled correctly. I understand you're busy, I didn't pay for a rush job, I paid for a quality installation. If you had to rush it, I would have been ok scheduling it out so the installer couldn't of took his time. I got a deck installed, door speakers and an amp kit ran to the trunk. I bought my car new, this was the first time door or trim panels have ever been removed. I have spent a lot of my own time getting it to look like it did when I first dropped it off, fixing panels and purchasing missing hardware. Makes me want to pull the deck and door speakers out to check it wasn't rushed as well. Issues... -Panels not put back correctly and damaged -Missing hardware holding kick panel, I will have to spend my time to purchase missing hardware -Amp kit fuse was loose and not zip tied anywhere -amp fuse wire has strands may causing distortion or short -lack of wire loom from fuse block to battery Last comment, I am really let down on the work that was done, rushed installed. For me, I want a quality job, if you had to schedule me for a less busy day a week or two out, I would have jumped on that. I take a lot of pride in my car and want it done right. read more

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Me and my family being coming to Foss Audio to tinted our car window for years. We always receive great service! Highly recommended them!!

I bought a radi, it started to act up now I have to wait a while week for them to get a replacement in and I have a broken radio for a while, great service!!!! read more

When you make an appointmet for 10am, you would expect your car would go in for the work fairly fast. after all you made an appointment. RIGHT? NO, NOT RIGHT. My car didnt go into the service bay untill 12:30. 2 AND A HALF HOURS PAST MY APPOINTMENT TIME. Car Toys sucks. In that 2.5 hours, 3 customers came into complain about bad installs and equipment. dont go there read more

Incompetent. We had a back-up camera installed in my son's car. It stopped working after a few weeks. My son was out with friends and was near another Car Toys location, so he took it in. The other location said that this location installed the camera wrong. They said that they had to charge him to fix it. My son is 17 and didn't know any better so he went ahead. The camera worked for a few days, then stopped. He took it back into this location who then said the other location broke the camera. They wanted to charge us again to fix it. We told them where they could shove their crappy camera and the few brain cells that they have. These guys are really expensive, really incompetent, and completely immoral. I have no respect for a company that won't stand behind their own work and throws other stores from their own franchise under the bus. Do not trust these guys with anything. read more

the car toys in Everette turned out to be a huge disappointment and expense. Make sure you sign the contract before they start working on your car. I went in with what I thought was a speaker problem. I was told it was my woofer but that to replace it, they would need to replace the speakers also. According to them it is easier to do the wire work that way. I was told $1300 so I said okay. I was told it would be about 2 hours with 4 guys working on it. I was there 5.5 hours and half way through I was handed the paperwork and the total was $2800. The amount I was told in the beginning did not include the labor. Before it was all said and done, they came to me and said it actually turned out to be the radio itself that needed to be replaced, but they would give that to me for free. A $258 part. I mentioned the fact that I had just paid for all this equipment that was unnecessary but according to them I signed a contract. I have written complaints to varies offices that I don't mind paying for the labor and the radio but that I should not have to pay for the rest. No one has ever gotten back to me. As my husband says, they saw me coming. Oh, yes, let's not forget that after I left my blinkers and hazard lights did not work. After replacing lights and fuses and that was not the problem, I had to take my car to a shop. The mechanic asked me if I knew how the wire behind the radio had gotten cut. That cost me $216 dollars. Best advise here. Avoid Car Toys. read more