Before you go, understand that there is very very little parking. This, and staff attitude, were so problematic that I left.
Upon arrival, I drove around the block twice and only one side of the building has any spaces, maybe 6-8 cars?
I called them for info on where to park. The man who answered said there was "parking on the other side". I clarified he meant the other side of their building? "No not the other side of the building" ...and then no further explanation. I was like "Um not sure what that means?" The noise volume on his end was bad, and it definitely felt like he really wasn't interested in helping and seemed rushed to get off the phone. He said "good luck" before he hung up.
Drove around again. It appeared that across the street they used spaces from another business because several people parked there and crossed the street for Sarbez. Zero signage to explain any of this is permitted, so who knows if they got towed? Just as I was about to get the last spot, some d$ck very belligerently and dangerously cut me off and stole it, then ignored me and got out to walk into Sarbez as I sat there. The vibe I got was that no one at the restaurant can/will help with the awful parking, regulars know that and will fight you to get a last spot, and they do this because you most likely will get ticketed or towed anywhere else, with residences surrounding the restaurant.
I called again to ask what the local street parking rules were because again, no signage anywhere. This time no answer. I was literally idling outside the door and saw a male employee walk outside for a break, so I presume this was the former phone-answerer?
I live parked and ran in to ask for help. Not a sole employee in there aside from one bartender who was helping people, then disappeared as I approached.
People were just seating themselves, wandering around, or sitting at the bar. I took some pictures, still not one single employee. I'd walked past the guy on break but he didn't come in at any time to help the chaos. 5:15pm isn't really the time to take a break in the restaurant biz. I could have interrupted his break but didn't want to be disrespectful of his time, and when I passed him I fully expected at least ONE employee to be inside. Honestly no one there had an approachable vibe, and I had my preschooler with me so despite the game-and-grilled cheese ambiance, the all-adult crowd and "don't do coke in the bathroom" neon sign, paired with unavailable staff, just told me to "get out".
So we left.
We went to Grilled Cheese Gallery in downtown St. Augustine (where we'd been a couple years ago), and the attitude there was so welcoming and helpful; 180 degrees different from the cold "every man for himself" barn atmosphere at Sarbez. read more