This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We…read moremoved our prescriptions from another pharmacy because we were not being treated well.

No stars from me. This pharmacy has made me want to get all of my perscriptions through mail order…read more This week I have tried to repeated pickup a seizure medication. They didn't bother to send a request to my husbands doctor for 3 days. but lied and said they did. Then when they finally sent it and the doctor responded, they said that was the t said they sent an old request and had to send another. I guess the doctor responded to that one two after I drove over to the office. I got a text from Walgreens saying the perscription was delayed due to insurance. I tried to call them to see if I could pay out of pocket, they hung up on me 3 times without answering after being on hold for 45 minutes and again for 30 minutes. I am on my 3rd phone call. I would drive down there, but I just had eye surgey and can't drive right now. I already had my friend take me there twice today and to the doctors office. Op just got hung up on again.

Pharmacist "Do" could care less. Very poor customer service…read more Another CVS pharmacy transferred two prescriptions. I arrived about 60 minutes after it was called in. When I arrived I waited in a longer than normal line to get service. When it was my turn I was told only one of the 2 prescriptions was filled. They had no record of the second one. The clerk transferred me to the pharmacist who searched further on the computer and found it. He said it was "lost in the system". It needed to be filled. I said ok I'll be patient. Then he said come back in 40 minutes because he was closing the pharmacy for lunch. I said I have perishables inside the car and it's 98 degrees outside. He said "I'm sorry, come back in 40 minutes." Now you would think if this was my fault or I arrived just at lunch time to have a prescription filled I could understand waiting around. But it wasn't my fault. You would think he would have taken 5 minutes to fill the lost prescription rather making me wait 40+ minutes with perishables inside the car. Very poor customer service.

I scheduled a vaccine appointment for 8:30 AM. I picked this early hour to avoid a long wait. I…read morearrived at 8:20, and promptly checked in at the counter. The tech got me checked in, got the meds out of the cooler and notified the Pharmacist, and instructed me to take a seat. While waiting only 2 people approached the counter. At 8:45 I informed the person who had checked me in, an asked how much longer. She spoke with the pharmacist in form it would be about 10 more minutes before he could do my injection. I informed that I would not continue to wait, and would get my vaccination elsewhere. They require an appointment to receive a vaccination, but then expect you to wait indefinitely after arriving early.

The people at Churn Creek Pharmacy are knowledgeable, helpful, and very efficient. I'm happy I…read moremoved my elderly mother's rx there. They take good care of her. Thanks. Linda A.

This is one of the biggest Walgreens I've been to. Their photo counter has excellent, speedy…read moreservice. Their rewards card lets you earn points for discounts on your purchases. This Walgreens is nice and clean with a huge wrap around parking lot. The also have a drive through pharmacy around back that usually never has lines. If the checkout line is long, go to the makeup counter right past the door and they'll get you in a jiffy.

We had an appointment at one yet we got our shots at two? The store is pretty decent though they…read moresaid they only had one pharmacist but still a whole hour? They didn't even give me cool bandaids! Just walgreen bandaids

I would STRONGLY RECOMMEND NOT GETTING YOUR PRESCRIPTIONS HERE!…read more I am on PRESCRIPTION pain meds (opioids) and I have Medi-cal and Medi-cal covers all pain meds with a form that has to be filled out online by your doctor. Rite aid told me that Medi-cal will NOT COVER ANY opioid pain medication and that my meds would cost $1255.00 per month qty 180 Instead I went to Costco and at the time they did not accept Medi-cal for any persons or prescriptions so my meds were costing $65.79 per month qty 180. I believe that Rite aid is prejudiced against those having to take opioid and those on Medi-cal. They also violate hippa laws and will share your medical information with third party marketing services with out your permission! I will NEVER have any prescriptions filled at any Rite aid pharmacies in the future!

If you want your calls answered, good customer service, and your prescriptions filled on time. Go…read moreanywhere but here...I have medications I need refilled on time that are extremely important, it's been over a week and can't get ahold of anyone. These withdrawals symptoms have been fun. Also Riteaid's customer service satisfaction line is an automated sales pitch.. this is actually hard to even make up..

In a time where customer service has been on a downturn... I wanted to share my experience with an…read moreamazing lady name Tammy. She went above and beyond making me feel valued and important. She helped me through the self serve kiosk making my picture experience perfect. Really appreciate what you did for us and the genuine caring person you are. I hope your bosses see this and give you the kudos you so much deserve. Happy Mother's Day!!

My husband, with pneumonia, went into the pharmacy to pick up his prescription, after getting a…read morephone call it was ready, only to be told nope sorry don't have one for you. Refused to call the doctors office and gets upset with him when he's upset about it. Customer service, non existent. Will be finding a new pharmacy once this prescription is finally ready.

I've used this pharmacy for about 15 years and shopped here as well. If I thought for a while,…read moremaybe I could come up with a bad experience. I guess there was the time we had trouble getting the twins the same med when they were babies and couldn't at first because they have the same birthday. Before and after that, I can report weekly positive experiences. My elderly mother was on several meds and they got it right. Dane for the rest of the family. Problems were usually solved within five minutes and for sticky problems, I got in Yvonne's line. The woman is a magician. If I needed a med for Mom, she made it happen (unless it was in the doctors end but even then she got it done ASAP). You don't many people like her. Of course she often isn't working and the others are good, too. I appreciate that the retail section is best and clean. It's better stocked than many other drugstores and if I see it on their website or app and it's supposed to be at this location, it almost always is. Again, unlike their competitors. At this location I am shears greeted at the door. People are helpful. I wanted a tiny tube of Vaseline for my lips once and an employee walked the store with me, checking five location as well as digging through the inventory in the back. I'm sure issues emerge with about-to-be-fired staff or others having a bad day. People steal items so it's incorrectly listed on the app. Compared to other stores, this CVS is leaps and bounds ahead.

Regarding the CVS Pharmacy on Placer. Often times the service is fine. Today.......Not! The…read moreclerk dealing with customers, her name is Kelli. Completely Rude! ...and that would be the nicest way to describe her customer service and attitude. Service was beyond disappointing and she should not be in that job.

The pharmacy is so absolutely frustrating. The worst. Changing to another pharmacy. Get your s#$t…read moretogether. Take a class on customer service.

Filthy dirty store. Seriously disgusting. Also really messed up online system for making…read moreappointments for vaccines. I'm done. Won't be back.