This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We…read moremoved our prescriptions from another pharmacy because we were not being treated well.

It has been two weeks since my doctor sent in my prescription, and the pharmacy still hasn't…read moreordered or filled it. To make matters worse, the woman answering the phones at the front desk is extremely rude and ignores calls half the time. I understand the pharmacy is busy, but we are patients who need our medication. The lack of care here is obvious. I want to know who the managing pharmacist or store manager is because this location is being run terribly, and the front desk staff needs to be replaced. Does corporate audit this place ?

We've been gong to this pharmacy for about 5 years now and we love them. There have been hiccups…read morehere and there, especially as they've grown, but we always figure it out together and I really appreciate that. The staff is friendly and willing to go that extra step to help.

They are always polite and provide timely service. I have intermittently used this pharmacy for a…read morefew years and the quality hasn't declined.

They could certainly improve. The pharmacist is judgmental and inconsiderate of the patients they…read moreare supposed to be helping. And here I thought a small local pharmacy would be better, even worth higher potential costs but if they have the same behavior you might as well avoid this place and save some money by using a big chain pharmacy.

Excellent staff, got my prescription that no other pharmacy could. Such a beautiful store! I wish…read morethey could take us as patients, but I was told there was a year or so wait!. I absolutely love this pharmacy!

Not much to say since all went well, as it normally does here…read more.. The ice cream counter was clean and organized. The flavors we wanted were in stock, and not melty / runny. The service was immediate. The scoops were unusually large, so that was nice for us greedy folks, lol.

My chart note from my doctor. They told me on the phone with rite did that' it would be ready on…read morethe 2nd at 11:00am. Now they're saying at rite aid that the dr wrote it to be filled on the 3rd. My husband is wasting gas. They're playing games. They told him now. It will be ready today now at 11:00. They just told me on the phone 11:30. This pharmacy is treating me like a drug addict!! They lie to me and they lie to my husband. This is the reason I stopped taking this medication YEARS ago. Because they were treating me like this. And after such severe pain and unable to exercise or even do chores, after gaining over 60 pounds. I agreed with my dr to go back on it. And now they're doing the same thing. To me And treating me the same way. I've been a patient at this pharmacy since it was Thrift drug store in the Safeway parking lot as a 8 year old little girl. This pharmacy is completely unprofessional as I just got hung up on twice. And it's "700 prescriptions behind" according the "Chris" there at the Anderson location. Christina the pharmacy manager obviously doesn't know how to run the place. It's going down hill fast and losing tons of customers and I'm about to be one of them. Im once again calling the pharmaceutical board to make yet another report. I'm in tears and completely humiliated..

I would STRONGLY RECOMMEND NOT GETTING YOUR PRESCRIPTIONS HERE!…read more I am on PRESCRIPTION pain meds (opioids) and I have Medi-cal and Medi-cal covers all pain meds with a form that has to be filled out online by your doctor. Rite aid told me that Medi-cal will NOT COVER ANY opioid pain medication and that my meds would cost $1255.00 per month qty 180 Instead I went to Costco and at the time they did not accept Medi-cal for any persons or prescriptions so my meds were costing $65.79 per month qty 180. I believe that Rite aid is prejudiced against those having to take opioid and those on Medi-cal. They also violate hippa laws and will share your medical information with third party marketing services with out your permission! I will NEVER have any prescriptions filled at any Rite aid pharmacies in the future!

If you want your calls answered, good customer service, and your prescriptions filled on time. Go…read moreanywhere but here...I have medications I need refilled on time that are extremely important, it's been over a week and can't get ahold of anyone. These withdrawals symptoms have been fun. Also Riteaid's customer service satisfaction line is an automated sales pitch.. this is actually hard to even make up..

Pharmacist "Do" could care less. Very poor customer service…read more Another CVS pharmacy transferred two prescriptions. I arrived about 60 minutes after it was called in. When I arrived I waited in a longer than normal line to get service. When it was my turn I was told only one of the 2 prescriptions was filled. They had no record of the second one. The clerk transferred me to the pharmacist who searched further on the computer and found it. He said it was "lost in the system". It needed to be filled. I said ok I'll be patient. Then he said come back in 40 minutes because he was closing the pharmacy for lunch. I said I have perishables inside the car and it's 98 degrees outside. He said "I'm sorry, come back in 40 minutes." Now you would think if this was my fault or I arrived just at lunch time to have a prescription filled I could understand waiting around. But it wasn't my fault. You would think he would have taken 5 minutes to fill the lost prescription rather making me wait 40+ minutes with perishables inside the car. Very poor customer service.

I scheduled a vaccine appointment for 8:30 AM. I picked this early hour to avoid a long wait. I…read morearrived at 8:20, and promptly checked in at the counter. The tech got me checked in, got the meds out of the cooler and notified the Pharmacist, and instructed me to take a seat. While waiting only 2 people approached the counter. At 8:45 I informed the person who had checked me in, an asked how much longer. She spoke with the pharmacist in form it would be about 10 more minutes before he could do my injection. I informed that I would not continue to wait, and would get my vaccination elsewhere. They require an appointment to receive a vaccination, but then expect you to wait indefinitely after arriving early.

Once again made an appointment. Hour later still waiting. Disorganized. No updates provided for…read morepeople waiting, you have to go ask and then they remember you. Unfortunate.

how is a pharmacy SO INCAPABLE of their job that they are SIX. HOURS. LATE???…read more You message me telling it's filled at 10 am. Now, it's 5 pm. WHERE IS MY MEDICINE?????

I wouldn't even leave a 1 star. I went to go get my medication from the pharmacy and they would not…read moregive me my meds period because they were simply too busy!!! Learn to do your jobs better and take care of people!!! You are the one who signed up for this job no one asked you to do it. Learn some professionalism. If someone went to the hospital because you couldn't give them their meds you would be sued!

I put in a refill last Thursday. Went in Monday and was told it would be ready Tuesday. Went in…read moreWednesday to be told it's not available and no idea when. I don't live close so wasted my gas for nothing. Called today, Thursday and recording says it can't verify my prescription. Tries to transfer me to someone 3 times but still no answer. This is no way to run a pharmacy. I'd rate is zero stars