I'm very happy with this local, friendly pharmacy. I ALWAYS choose a Mom and Pop pharmacy wherever…read moreI live, which is how I found this one. It did not disappoint!

Absolutely unprofessional and dishonest because if they are wrong about something they say it's…read moreyour fault. They did not put directions from doctor on bottle and when I ran out early they told me they wouldn't fill it because it's not their responsibility to relay the information from the doctor on the prescription bottle. I have never heard this in my life. If the doctor gives directions to pharmacist to put on bottle then it is absolutely their responsibility to relay that but So when I told them that it is their responsibility they dropped me as a patient and told me they would no longer fill my prescriptions because they aren't going to deal with me. So when I asked who the owner is they told me they didn't have to give out that information. So be careful with this pharmacy, even my doctor has told me they get things wrong and argue with him as well.

horrible pharmacy. Slower than molasses. come here if you want to wait all day. It's like the…read moresloths at the dmv in the movie Zootopia. They lie about when your stuff will be ready.Unorganized. I think they are all confused and their information is incorrect.

This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We…read moremoved our prescriptions from another pharmacy because we were not being treated well.

Jessica in the pharmacy seriously went above and beyond to help us with our insurance and stepped…read morein to make calls and support us even when she didn't have to. I am so greatful and she is awesome!

Pharmacist "Do" could care less. Very poor customer service…read more Another CVS pharmacy transferred two prescriptions. I arrived about 60 minutes after it was called in. When I arrived I waited in a longer than normal line to get service. When it was my turn I was told only one of the 2 prescriptions was filled. They had no record of the second one. The clerk transferred me to the pharmacist who searched further on the computer and found it. He said it was "lost in the system". It needed to be filled. I said ok I'll be patient. Then he said come back in 40 minutes because he was closing the pharmacy for lunch. I said I have perishables inside the car and it's 98 degrees outside. He said "I'm sorry, come back in 40 minutes." Now you would think if this was my fault or I arrived just at lunch time to have a prescription filled I could understand waiting around. But it wasn't my fault. You would think he would have taken 5 minutes to fill the lost prescription rather making me wait 40+ minutes with perishables inside the car. Very poor customer service.

Once again made an appointment. Hour later still waiting. Disorganized. No updates provided for…read morepeople waiting, you have to go ask and then they remember you. Unfortunate.

how is a pharmacy SO INCAPABLE of their job that they are SIX. HOURS. LATE???…read more You message me telling it's filled at 10 am. Now, it's 5 pm. WHERE IS MY MEDICINE?????

I would STRONGLY RECOMMEND NOT GETTING YOUR PRESCRIPTIONS HERE!…read more I am on PRESCRIPTION pain meds (opioids) and I have Medi-cal and Medi-cal covers all pain meds with a form that has to be filled out online by your doctor. Rite aid told me that Medi-cal will NOT COVER ANY opioid pain medication and that my meds would cost $1255.00 per month qty 180 Instead I went to Costco and at the time they did not accept Medi-cal for any persons or prescriptions so my meds were costing $65.79 per month qty 180. I believe that Rite aid is prejudiced against those having to take opioid and those on Medi-cal. They also violate hippa laws and will share your medical information with third party marketing services with out your permission! I will NEVER have any prescriptions filled at any Rite aid pharmacies in the future!

If you want your calls answered, good customer service, and your prescriptions filled on time. Go…read moreanywhere but here...I have medications I need refilled on time that are extremely important, it's been over a week and can't get ahold of anyone. These withdrawals symptoms have been fun. Also Riteaid's customer service satisfaction line is an automated sales pitch.. this is actually hard to even make up..

In a time where customer service has been on a downturn... I wanted to share my experience with an…read moreamazing lady name Tammy. She went above and beyond making me feel valued and important. She helped me through the self serve kiosk making my picture experience perfect. Really appreciate what you did for us and the genuine caring person you are. I hope your bosses see this and give you the kudos you so much deserve. Happy Mother's Day!!

Customer service is horrible. They try whatever they can to not fill a prescription. We only use…read morethem when other pharmacies are closed, and sometimes it's worth waiting if we can to go to other pharmacies for better service. We have experienced long wait times and sometimes you're waiting when you think it's being filled, only to find out that for whatever reason they were not able to fill it, and they don't call and inform you, wasting your time and when you're sick can be the worst. I'm sure part of the problem is that they're busy and understaffed, but when they say they were filling a prescription for you, only to find out that it was not being filled - I feel it's not OK.

I've used this pharmacy for about 15 years and shopped here as well. If I thought for a while,…read moremaybe I could come up with a bad experience. I guess there was the time we had trouble getting the twins the same med when they were babies and couldn't at first because they have the same birthday. Before and after that, I can report weekly positive experiences. My elderly mother was on several meds and they got it right. Dane for the rest of the family. Problems were usually solved within five minutes and for sticky problems, I got in Yvonne's line. The woman is a magician. If I needed a med for Mom, she made it happen (unless it was in the doctors end but even then she got it done ASAP). You don't many people like her. Of course she often isn't working and the others are good, too. I appreciate that the retail section is best and clean. It's better stocked than many other drugstores and if I see it on their website or app and it's supposed to be at this location, it almost always is. Again, unlike their competitors. At this location I am shears greeted at the door. People are helpful. I wanted a tiny tube of Vaseline for my lips once and an employee walked the store with me, checking five location as well as digging through the inventory in the back. I'm sure issues emerge with about-to-be-fired staff or others having a bad day. People steal items so it's incorrectly listed on the app. Compared to other stores, this CVS is leaps and bounds ahead.

Prescription never in stock. Every other month would have lapse of weeks without medication due to…read morethis. Finally had to move to a more reliable pharmacy.

The pharmacy is so absolutely frustrating. The worst. Changing to another pharmacy. Get your s#$t…read moretogether. Take a class on customer service.

Filthy dirty store. Seriously disgusting. Also really messed up online system for making…read moreappointments for vaccines. I'm done. Won't be back.

No longer at the address. Gone. Kaput. Wish companies would…read moreremoved their listings or Yelp would periodically check.

Went to their website to have my prescriptions filled/transferred - filled out the requested forms…read moreand never heard a peep back from them. Went somewhere else to get my meds refilled. I've heard they are more responsive to direct phone calls.

Filled out the forms and set an appointment. Was seen within 15 minutes. Total time around 25…read moreminutes. Organized and such a better experience than what I experienced at Walgreens.

Hours are short and inconvenient. Short Staffed and overwhelmed. Lines are long. Today they only…read moreopen from 9-1 and the pharmacist wasn't in yet when I called at least 45 minutes after they opened. **Not recommended for urgent time sensitive emergency items** due to short staffing. Otherwise the staff are usually kind and patient, the pharmacists professional, and prices discounted. Usually convenient as we can do our shipping there as well.