This is one of the biggest Walgreens I've been to. Their photo counter has excellent, speedy service. Their rewards card lets you earn points for discounts on your purchases. This Walgreens is nice and clean with a huge wrap around parking lot. The also have a drive through pharmacy around back that usually never has lines. If the checkout line is long, go to the makeup counter right past the door and they'll get you in a jiffy. read more

This is a terribly inept and inconvenient organization to deal with. You can drive forty miles down to pick up a mad. They say is ready, and it's not. You can wait fou to five hours after your doctor sends one over and they still can't give you any information about when it will be ready. read more

This review is specifically for Store #5699 Pharmacy. I seem to be consistently disappointed when I visit this location. There have been many problems using this pharmacy since we moved our prescriptions after Rite Aid shut down. The staff either don't care about people or their jobs, except for a few people, like Cassie. The line is almost always 3 to twenty people long. They don't move with any sense of purpose. I think part of the problem is that the workspace is inadequate. They must have at least a thousand prescriptions a day, and they are working in such a confined space. Also, the basic operations are never up to par, which, reflex's poor management. The saddest part is watching elderly customers having to stand in line for 20-30 minutes just to find out their stuff isn't ready. If they need a chair there's only three. I will be taking my business elsewhere. I feel bad for all of the people who have been mistreated here. Even if you try to call ahead of time to see if your stuff is ready, good luck talking to someone. Having been a Store Manager for a large retail store, there is so much room for improvement, but it starts with the leadership which is clearly lacking. I recommend trying somewhere else!!! read more

Once again made an appointment. Hour later still waiting. Disorganized. No updates provided for people waiting, you have to go ask and then they remember you. Unfortunate. read more

We had an appointment at one yet we got our shots at two? The store is pretty decent though they said they only had one pharmacist but still a whole hour? They didn't even give me cool bandaids! Just walgreen bandaids read more

how is a pharmacy SO INCAPABLE of their job that they are SIX. HOURS. LATE??? You message me telling it's filled at 10 am. Now, it's 5 pm. WHERE IS MY MEDICINE????? read more

The pharmacy is a disaster. Losing RXs on refill. The rudeness of employees is outrageous. In the pharmacy. I have never felt inclined to leave a bad review for anything. Went to pick up RXs for me and neighbor got through mine and was told it was lunchtime. I had to come back in an hour for my neighbors RX. Window slammed in my face. It was 3 mins till their lunch. Honestly going to change pharmacys read more

i was on hold for 40 minutes. Told they have a pharmacist that provides yellow fever vaccination. They didn't have any on stock but the one on Cypress does. After several phone calls and the ridiculous wait time they said they can't coordinate with the other pharmacy. read more

Worst ran Walgreens in history. Corporate needs to audit this location. Largest lines in history trying to get medications. They're so unhelpful. Always mixing up prescriptions and making things extremely difficult. There's a line of 10+ people here currently and everybody is dealing with the unprofessionalism and people are dealing with serious health issues. Avoid this location like the plague. They will waste so much of your time. It's 2:15pm and the pharmacy window hasn't even opened up from lunch yet. We are wasting hours of our time trying to pick up a simple prescription. read more

Walgreens, you are so disappointing. I've been a customer for 20 years & you have slowly decreased in everything. Your timelines, customer service, notifications & just over all atmosphere is so pathetic. Once Amazon rolls out their pharmacy, I'll be quick to transfer! I'm not alone. Every time I'm in your store, I hear other customers with the same complaints. Sadly, it used to be about customers. read more

Walgreens - The line at the pharmacy. To help with this problem, they've shortened their hours. Eye roll. - Cosmetics & Beauty Supply Near Me - Redding, California

Brittany in the cosmetics/beauty/lotions/etc. Dept. went above and beyond to help me find the items I needed. She had suggestions and knowledge about products and I am so grateful to have had her there when walking in. So patient, personable, kind and professional. That girl deserves a raise! Walgreens is lucky to have her. Seriously. I've worked in customer service all my life and I know a keeper when I see one. read more

I have spent the last days in crazy lines attempting to pick up medications for my son. Refills were scheduled to becready for pick up only to continuously be told they aren't after long lines. After three total hours of attempting to get medications on three attempts I am done. Transferring all my family prescriptions to another pharmacy. read more

Walgreens - thirty minutes behind this car - Cosmetics & Beauty Supply Near Me - Redding, California

Avoid this pharmacy. All the reviews are spot on. I recently moved to town and had my prescription sent here. The first time I picked up, I waited in line in-store for 40 minutes for 5 people in front of me, then another 40 minutes after being helped for the pharmacist to "verify the prescription" (whatever that means since it had been ready for pick up for a week). All I watched the pharmacist do was take 3 phone calls before taking its clip off the top of the bag. Last week I initiated a refill request online. It showed as processing for four days, and then suddenly was closed out and "no refills in progress" listed on my dashboard. So I called Sunday to initiate the refill verbally and was told it would be ready Monday at 10. Wednesday I went to pick it up, this is what the drive thru looked like. After finally reaching the window (an hour waiting), I was told I'd need to come back. I mentioned I got an email saying it was ready, and was very harshly answered "Well it's not so you can come back tomorrow at 11. Right now we're 14,000 prescriptions behind and yours is one of them so you can come back tomorrow and it'll be ready." I'm sure they deal with a lot of impatient customers than myself so remain on the defense, but the attitude would be very jarring if you were someone stressed and in desperate need of your medication (luckily I was not). Also how does Walgreens allow a location to backlog 14,000 prescriptions? I'll happily send my prescriptions to Target as an excuse to go shopping...however wanted to warn others to save them the same headache, especially for very important medications! :) read more

Walgreens - a view of a parking lot from inside a car - Cosmetics & Beauty Supply Near Me - Redding, California

Every location including this one is filled with nothing but rude ass pharmacist and pharmacy techs if it wasn't for my insurance I would use another pharmacy I dread having to go to Walgreens. How about you start employing people that have worked in customer service. read more

WORST Pharmacy ever! Every time I go to pick up a prescription for my mom it's a wait. I mean a LONG wait. When you get to the window, the staff wander around ignoring you or only part of your order has been filled. Last time I went there I was told only one medication was ready but if I came back in an hour the other would be finished for sure. I went back after calling to confirm the `script had been filled and got put on hold for 17 minutes! I waited in line so long I was in a dark mood when I got to the window and was told that the Pharmacist was running a little behind but I was welcome to wait! Long story short, I waited another 30 minutes before the girl motioned me over and told me that I needed to have a consult before they would give me the meds... I had to go stand in another line for 28 minutes for the Pharmacist to say, looks like your mom has been taking this for quite a while now so nothing has changed... She sent me back around the corner to stand in line for another 15 minutes! This is absolutely ridiculous. If this place can't fill the orders and check people out in a more efficient manner, the management needs to be replaced and new people added to the staff who CAN do their jobs. Lots of folks are looking for jobs right now, fired these incompetent slackers! Definitely changing Pharmacies, my time is valuable! read more

I had a FedEx package to send and the shift supervisor was one of the most hostile and unhelpful people I've had the displeasure to meet in a long time. Openly angry and hostile. Obviously didn't want me there even though that was the expectation. 02/27/2024 at 2130. I will never use this location again. she obviously hates her job and should be fired. read more

This pharmacy is horrible. The drive up takes forever whether there are two or ten vehicles in line. It isn't any better inside the store. The pharmacists are slow, and several times my prescriptions have had to be put through twice because they are "stuck" somewhere in their system. read more

All the reviews are correct. HORRIBLE pharmacy service. No one in line except me, waited over 5 minutes before finally I asked if someone could help me. Snarky answers from both the women there. One was on the phone which I understand could not help me, the drive up one had NO ONE in line and was just walking around and yapping with the other helper in the back. All they had to say was hi we will be right with you, at least acknowledge the fact I'm there, and maybe a thank you after handing me my prescription would be nice. Manager Cory is very nice. Hopefully he can spread that to the pharmacy department. read more

Where do I even begin with this location. First let's start with the Positive. The staff that work at this location are actually very kind. There were two young ladies that were working behind the desk and they did everything they could to help you. I was having a very hard time finding certain items inside this location because they were not placed on the counter where they were supposed to be. The staff here acknowledge they had made a mistake and the two young ladies did everything they could to help me find it. But unfortunately, the negatives have to be explained about this place as well. It was completely disgusting inside the store. There was trash and sticky substance taste all over the floor. There were so much bottle caps and other unbelievable things on the counters it really made it uncomfortable to shop at this location. I am very glad I only needed to purchase a few items I was super happy to get out of this location. But they do have my favorites asked to purchase. They're super small but I love him so much read more

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Been in pain since Friday from having my wisdom teeth removed. It is now sunday 11:25pm and this pathetic excuse for a pharmacy still hasnt filled my pain killer prescription. My girl friend got in like to pick them up for me after we were told it would be ready whenever I needed it, only for them to say come back in an hour. That was at 10:15pm. After calling them a few seconds ago, they are now saying it will be ready some time after 12. This is the worst pharmacy in Redding. If you can avoid it, FIND ANOTHER PHARMACY read more

Don't go here for your COVID-19 test before you travel!!!!! It won't be ready in time.

The WORST pharmacy. I've been waiting a week for my seizure medication to be ready and when i called i got hung up on twice. Then I go down to the pharmacy and they make up excuses that they've been running behind because there's so many orders yet my prescription has been in progress for a week. If i have a seizure waiting for my medication because walgreens wont do their job on time I will sue Walgreens. read more

Pharmacy takes their good natured time getting your medication ready. I go to p/u today, at 12:42, they tell me it will be about an hour and a half. They will text me. I live way out of town, so I'm not going to go home. It's now almost 3:30 and I'm still waiting. I don't advise using this pharmacy. read more

This store is fine, they get the star. The pharmacy is the biggest circus of blind legless dogs I've ever seen. I don't even want to blame the workers. The pharmacist is rude, can't be bothered to do anything for anyone EVER! don't let them tell you your prescription is ready, it won't be. Then when it finally is if the pharmacist needs to look at it she'll make 10 phone calls and fill 5 other bottles before she even looks at your prescription that is RIGHT THERE.... IN THE BAG.... READY TO SELL. joke read more

My close friends and I dropped off a film camera about a week ago and went in to see if the film was developed. The ladies in the department had no clue what they were doing and were extremely rude when speaking to us. Don't get your photos developed here... read more

Poor service, rude. had me come back three times for my prescription and it was called in the other day, very rude has no respect for the elderly read more

Poor service route tell you to come back and it's still not ready

The pharmacy staff at this location is so unprofessional and disorganized. I was used to a long wait time when I lived in Chico but this Redding location is going for a record on how slow they are and how often they screw up. Scanning your prescriptions in the app gets you nowhere, if you don't need a refill you can be sure they fill that one even after being told countless time you don't need or want it. My RX history is a mess with prescriptions disappearing or not being marked as a regular rx I pick up, so it's "is this new?" No! I've been taking it for years through YOU! And don't bother calling them, the phone rings and rings then hold music for 10 mins then someone picks up and immediately puts you back on hold and this loops over and over. When confronted with these issues I got the response that I'm not the only one dealing with it so I should just accept it. No how about you hire more staff and get your computer system organized and stop making excuses. read more

Everytime I come here to get my meds they make my mentally ill ass have a literal meltdown because they SUCK and they're slow

Every time I go here there is an issue. Called yesterday to see if my prescription was ready. They said yes. Went in today to pick it up. Not ready after waiting in drive thru 30+ minutes read more

Never have I worked with a pharmacy that could mess up six months of orders in a row. I have now. Get out while you can! this place is like no one works together or has ever got it right before. They act like its normal to. Sad read more

After a long life for the first time i was refused service anywhere in a store ever. i attempted to buy a $500 gift card for my wife . I was asked some personal questions that went beyond proper. A series of them. i have had a lecture about how these cards are used in scams. Store clerk Rachel asked several excessive questions. Why am i buying the cards who for and where was she and more plus a not so dignified lecture in front customers. i am a gentleman and polite to working people. i have ten years of post grad work advanced degrees and licences have researched published taught chemistry and physics worked at a proton accelerator microbiologist and have a competency in recombinant DNA. Rachel treated me like a derelict. She lacks the personality and intellect to work with the public. Without competent training she will never ever work successfully in management. How what she did qualifies as helping and servicing me a regular customer escapes me. Customer service apologized profusely to me. That is unnecessary, Rachel should apologize and then be sacked I have never walked out of a store admonished embarassed treated like garbage. read more

Do not buy diabetes supplies there. 50 test strips cost $100. Anywhere else is $34.99. Just outrageous.

Went to pick up a prescription from the pharmacy on a Saturday. It was really busy and they were absolutely power walking to get everyone taken care of. A few customers were getting irritated for no reason other than there were a lot of people to go before their turn. The staff handled everything so fast and didn't throw back a bit of the sass they were getting. Great customer service. The younger woman with the long hair was stellar. Patient and went the extra mile. The tall blonde with shorter hair was doing vaccinations and this and that moving like it was a well rehearsed dance. I heard someone quietly say no, they had not gotten a chance to even use the restroom but they were going to take care of this customer (who was out of earshot) real fast first. Great job guys. Pleasantly surprised. read more

I have NEVER been to a pharmacy where staff is rude and sarcastic! If you are frustrated because your prescription is not ready after several days, you are in the drive up and they don't pay attention and take the car that just drove up instead of the car that's been waiting or you have to call on your prescription because it says action needed, every single person there is VERY UNPROFESSIONAL!! One lady put my RX in the drive up drawer and walked away! The guy on the telephone was sarcastic when trying to figure out why I've never had trouble filling my RX (from Walgreens in another state) and now they won't fill it. THEN it doesn't matter how many years you have been taking something, they have to counsel you. The pharmacist doesn't move off his chair and can't seem to talk in a voice that you can hear. It is truely the most bizarre pharmacy I have ever been to. Can't wait to get my prescriptions moved. Think twice before using this pharmacy on Lake Blvd. read more

I wanted to print family Christmas photos. I had my thumb drive with the photos. The photo lady told me without a JC Pennies photo release that she would not process my photos. She basically told me that she didn't trust me and that the photos could be stolen. I explained to her I bought the very expensive package and they were in fact mine. She didn't care. I will be calling corporate tomorrow. read more

This review is just for the Walgreens pharmacy. Their pharmacy techs are always super sweet & super fast. The pharmacist is always very prompt & very quick when explaining any medication answers or instructions. The pharmacy techs are always very knowledgeable about refill times and will even give you a discount card on any prescriptions when applicable. They're the only Walgreens I prefer to use! read more

Horrible customer service! They close at 9:00pm but 2 of the 3 staff tonight decided that closing chores were more important than customer service. The one clerk who was working the register had a bad attitude presumably because she had 5 people waiting in line with no help from her coworkers. I will not return here. There are too many options with good customer service. read more

Today at the pharmacy it was so hectic and it was a lady named Emily's first day and she was super kind and very helpful. She deserves a raise immediately read more

Went in to do a PayPal and was a little frustrated because I got no help, I was standing there while people who work there, even though they were on break, ignored me and walked by me. I finally got one person's attention she said she would get me help but didn't. Got another person's attention was told they're short on staff but it wasn't friendly when she said it so I snapped back and let her know the other person could have told me that. I'm sorry but when I worked for CVS even though I was on break if somebody needed help I would help them that's just proper customer service if you're short staffed you let that person know your short staffed and you don't be rude about it. If you don't like your job don't work there that's what I have to say and if you want to be moody don't take it out on your customers!!so Ive never had such a s***** experience there as I did today!!!! I truly hope those girls get a better attitude with their other customers and if I go in again and they treat me crappy again I'll be calling your guys's company to let them know their names and how s***** of customer service they give! read more