Lemme start here...I waited a day before posting this review so it wasn't based on emotion...thank da lawd for coping skills! Note: This review is about the pharmacy alone. I come to this pharmacy often, not because I have the itchy and scratchies, rather because of the population I manage. Normally there are minor hiccups, but nothing too major. I don't fault them for that because I get it,... I'm going to the drug dealer and not everything is gonna go smoothly ALL the time. I want my dope man to have some level of efficiency though. I waited in a standing line for over an hour just to be told that the medications aren't ready. I explained that the order should have been sent over when my client was medically discharged a couple days ago. The gal told me it was, but since they were about to close I'd need to return the following day. Ahhh hell to the naw! I'll go purchase a tent and an air mattress, (cause I'm kinda bougie like that) and camp inside this store but this prescription is gonna be filled today. The young lady who was very sweet btw happily obliged. Whatever system this pharmacy has going on is highly ineffective and managed poorly. In this town I've never seen so many people employed that DON'T want to work, yet there are so many unemployed people, EAGER to work but cannot get hired for past history reasons. MERICA!! Wild HUH? NOTE: HOURS POSTED ON SITE FOR THE PHARMACY ARE INCORRECT AND THEY ARE AWARE OF IT. read more

Walgreens on cypress in redding is probably the worse pharmacy I have ever been too. My daughter was notified this morning her meds were ready to pick up. I stood in line for 25 min with 1 person in front of me. I finally was able to ask for the meds. The tech said " they are not all ready yet" she asked if I wanted to stay..... I explained that wouldn't work and to give me the ones that were ready. Then she told me that none were ready. WTH. When I tried to tell her that the system is sending text messages out to pick up prescriptions when in fact its not ready. Seemed like a tech issue. But then she got snappy with me. Rude and slow. I will never use this place for meds. The entire staff should be reviewed by leadership. This place sucks read more

horrible pharmacy. Slower than molasses. come here if you want to wait all day. It's like the sloths at the dmv in the movie Zootopia. They lie about when your stuff will be ready.Unorganized. I think they are all confused and their information is incorrect. read more

Walgreens - A confused man at work slowing down the line. - Cosmetics & Beauty Supply Near Me - Redding, California

It has been two weeks since my doctor sent in my prescription, and the pharmacy still hasn't ordered or filled it. To make matters worse, the woman answering the phones at the front desk is extremely rude and ignores calls half the time. I understand the pharmacy is busy, but we are patients who need our medication. The lack of care here is obvious. I want to know who the managing pharmacist or store manager is because this location is being run terribly, and the front desk staff needs to be replaced. Does corporate audit this place ? read more

No stars from me. This pharmacy has made me want to get all of my perscriptions through mail order. This week I have tried to repeated pickup a seizure medication. They didn't bother to send a request to my husbands doctor for 3 days. but lied and said they did. Then when they finally sent it and the doctor responded, they said that was the t said they sent an old request and had to send another. I guess the doctor responded to that one two after I drove over to the office. I got a text from Walgreens saying the perscription was delayed due to insurance. I tried to call them to see if I could pay out of pocket, they hung up on me 3 times without answering after being on hold for 45 minutes and again for 30 minutes. I am on my 3rd phone call. I would drive down there, but I just had eye surgey and can't drive right now. I already had my friend take me there twice today and to the doctors office. Op just got hung up on again. read more

This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We moved our prescriptions from another pharmacy because we were not being treated well. read more

The location is understaffed with one person, I repeat one person manning the whole store. Front registers, photo, just everywhere. So ridiculous. We need passport photo. No one is available anywhere. read more

This is a terrible system for getting a CV19 test. I've been idling in line for 40 minutes, now. Note: stay in the left line for testing. The right line if for prescriptions. read more

Walgreens - After waiting 15 minutes in line for a COVID test, I'm finally close enough to read this sign that says I'm in the wrong line. - Cosmetics & Beauty Supply Near Me - Redding, California

I don't live in the area, but if I did I would not go out of my way to make this my drugstore of choice. In just one visit I witnessed the tail end of an apparent parking lot fight that drew police, an intense public meeting between staff employees and an argument between an intoxicated guest and the pharmacist. Thus is the downside to a place selling drugs being open 24 hours. Now, the upside: Well-stocked shelves and, despite the recent incident, very friendly employees. I waited in a short line at the register, less than two minutes, and the gal apologized for my wait. Another guy walked the aisles with me helping me find what I was looking for. While the parking lot looked like a crime scene, the interior and the service were actually above average for my typical drugstore experience. Not enough to ever bring me back, but worth noting. read more

Walgreens - a car parked in front of a walgrees pharmacy - Cosmetics & Beauty Supply Near Me - Redding, California

This Walgreens location is not very good at all. Every time I go here the parking is absolutely deplorable! There are so many cars in the parking lot at almost makes me want to turn around and go home. If I did not drive over 20 minutes just to get it all dang Walgreens I probably would go home. It is completely unacceptable. They never have enough carts or baskets for me to put my items inside once I do enter the store. It seems like the staff never cares. Every time I bring this to their attention they tell me there's nothing they can do because the carts and the baskets never get returned properly. Well if they never get return properly why don't you just go do your job and retrieve them like every other store. It makes absolutely no sense! I wish these people would care a little bit more about the job. More importantly I wish they would care a little bit more about the customer. I am spending my hard earned money to come to this location and this is the service I received. Completely unacceptable. I bought a case of water from here as well and one of the water bottles inside the case was half full. Terrible read more

Walgreens - Half full - Cosmetics & Beauty Supply Near Me - Redding, California

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Patipped by this Walgreens to pick up a Few essentials good size Walgreens everything looked clean employees all wearing masks and have the plastic barrier between each cash register when we first started in line their was one cashier and he did have a line. He saw that we were standing waiting he called for help which was great. Another cashier arrived quickly and started ringing up the next customer in line. I would Stop in here again if I'm in the neighborhood the store was not crowded or dirty like my neighborhood Walgreens read more

Literal slowest pharmacy I've ever seen (and I've worked in a pharmacy, so at least I know how they could run). Do they need more employees? Better employees? I do not know. But do not expect to run in and out quickly. I usually use the deliver to home feature, but it's unfortunately not always an option for what I need. read more

Ridiculously slow and rude. I don't mind waiting if I don't feel completely ignored. This is the worst pharmacy in town. They just avoid eye contact and keep working on their computers. Eureka way is better but last night their staff argued in front of me about whether they could fill a paper prescription. So unprofessional. Now that I'm done waiting in there for 25 minutes just to pick up one prescription. I'll add that once it was my turn the checker asked. Are you going to pay full price? What kind of question is that? Is there an option to not pay full price? If there's an option to pay less, I'll take it but what the hell? Then the actual pharmacist came over to do the little chat about the medicine and I want to say this pharmacist in particular does not freaking listen. I have had him talk to me about my medication's in the past and he doesn't wait for you to answer. he just keeps talking over you so if you had any questions he doesn't freaking care! This time is just a amoxicillin for my dog lol I don't have any questions about antibiotics for my dog. The vet went over it, leave me the hell alone and let me get out of your store. read more

My grandfather went in to purchase a butchers candy bar and his change back was 2 pennies so he said keep the change, and this cashier called him an as***** for telling him to keep the money!?!? read more

Walgreens - The cashier who wrongly spoke to my grandpa - Cosmetics & Beauty Supply Near Me - Redding, California

Today my wife and I had Covid tests scheduled at 12 and 12:15 at the 980 E Cypress Ave location in Redding. We arrived 15 minutes early as the email dictated. The email said follow signage but there was no signage so we joined the drive thru pharmacy line. Since the ONLY signage specified the new hours and in big bold print that "both lanes open" we followed traffic into the far lane. Even though there were only 7 cars in front of us when we arrived we did not get to the front of the line and talked to until after 12:45 when we were informed that "whoops only the left lane can do Covid tests" and that we'd need to go wait in line again. I explained I had a fussy two year old in the back seat and the kid on the other end of the radio didn't offer any help. When I went inside to inquire why there wasn't signage the lady at the counter blamed homeless people stealing them, and when I said that was unacceptable she called for a manager. When "Nick" finally showed up he was ranting into his radio about "what am I supposed to do when a sign blows down", I assume unaware I was the rowdy customer he was coming to talk with. He had a quick exchange where he alternately blamed being short staffed and then again asserted his sign blew over. Then he flippantly announced he wasn't dealing with this, walked away and said I can either get back in line or go somewhere else. I've included pictures from the store showing all signage. He's right a sign had blown over but nowhere on it did it specify anything about lanes for Covid tests. I'm not sure which excuse was more offensive, the one about homeless people stealing the sign or the fictional blown over sign but I find the behavior of the staff despicable. I plan on contacting BBB and both Redding and state chamber of commerces about the managers behavior, as well as the California pharmaceutical board over the appalling disregard for a pandemic. Only servicing 7 cars in an hour and turning away appointments because they weren't psychic about lines is not putting public safety first. https://postimg.cc/gallery/4XfkQmg read more

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Horrible customer service. The lines are so long, and often will send you away because they haven't filled an order when the app has said it's filled. We have had such rude service from window workers in the drive-thru as well. read more

Their car drop window has a speaker that doesn't work , it seems to be ok with them They couldn't fine my prescription at first, then they found it, said 10 minutes, came back in 20 minutes and said 10 more minutes . The slowest drive up window, 20 minutes waiting Sill the slowest drive through... They still haven't fixed there speaker to talk to you in the drive up.... Update!!!!! Nothing has changed! Slow........ Still slow, time to find another place read more

Walgreens is the worst pharmacy ever! Told to pick up a prescription today, told it would be another 20 minutes couldn't wait came back 3 hours later told it couldn't be filled out of stock and don't know when they'll get more in. Very poor service. This is a med for my granddaughter who has congestive heart failure so it's kind of important! read more

I was 2:00pm on a Sunday afternoon, I'm 5th in line at the drive thru for a slow pharmacy and it's open until 6pm; and they posted a sign closed and stopped getting prescriptions to customers. I'm isolating so my wife can have her surgery and I couldn't go inside. That's why we picked this pharmacy was the drive thru. It's always slow service but I'm moving to Rite Aid across the street, they have a drive thru too. read more

Walgreens - Sign they put up at 2:00 pm. If they need a break or lunch say so. No communication - Cosmetics & Beauty Supply Near Me - Redding, California

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This pharmacy... I get they are busy but they also seem to hate their clients- she short haired older woman is simply awful. My mom got discharged from hospital at 1:00, waited until 5:30 because I've already had bad experiences and knew it would likely not be ready. My turn... walk up and tell what I'm there for and she said with disdain"not ready, we close in 10 minutes " I said "well that won't work, she needs them tonight" had them 5 minutes later. My question is this. If they can, why don't they? They were sending people away who needed medicine! Why not smile, and work a little faster?! read more

I love Yelp, you can get a real sense from others experiences and then decide whether or not you want to take the chance on a business. I noticed that the Walgreens in Redding, on the corner of Churn Creek, and East Cypress did not have great reviews on Yelp. I have used Walgreens frequently in the last year because my health insurance has a company that manages prescriptions that lists Walgreens as the preferred provider for Rx coverage. I have been in several Walgreens and usually feel far away from somewhere between Healthy and Happy. The unhappy seem to come from waiting in long lines to pick up my Prescription. Can you guys hire a couple of people to help out? I have tried different times and hours to try to avoid the rush, but no matter what there is a wait. Not sure why this Walgreens is so much worse than the Walgreens that I frequent in the Bay Area. Don't get me wrong, the Pharmacist is very personable, warm, and good at explaining the medications. The issue is the staffing, and that they pharmacy is so busy, they need more space and a larger staff. The store itself is very nice, well stocked, and the employees up front are always super nice and helpful. I feel bad that they have to deal with the constant barrage of people with backpacks trying to steal stuff. Solution, hire more staff so they can also babysit the thieves and throw them out. The drive thru is convenient, but make sure the Rx is ready before you waste your time waiting in line. I have had multiple occassions the automated recording left me a voicemail saying the Rx is ready, only to get there, wait in a 10 person line for 30 minutes, only to hear, sorry we didn't fill this one yet. Why is your lovely system calling me to tell me it's ready when it is clearly not? read more

Friendly employees helped get film in stock for me when they were out. I'm grateful for their time and attention because it's hard to find 35mm film these days and they had it for a good price. read more

I do not recommend using their pharmacy. They were out of my medication when it can up on reorder. They gave me 30 days out of the 90- 4 days later then said to come back in 30 to get another refill even though they billed my insurance for 90 days. When I called the lady on the phone argued with me and said their website is unreliable for correct info. It was never fixed. She was rude. read more

Entrance to this store is a sewer. Trash, greasy sidewalk, ice cream spilled and dried, loiterers - all combine for a totally off- putting experience. This is not a staff problem, it is a CORPORATE problem. The floor inside has been given a sweep and is dirty, too. read more

The worst Walgreens pharmacy I have ever been to and I've lived in four different States. They can't get a damn thing right. The app says the script is ready and I go to pick it up and these idiots are clueless. This will now be the 3rd time I will have to return for a script they have filled a million times but still can not get right. I greatly discourage anyone from ever relying on this pharmacy for quality service. I switched from the Walgreens on Lake when I moved down the street from this one. I do not care that it takes 10 mins longer to get to the Lake location. The service is a million times better!! They actually seem to care about your health and were always very helpful. So so disappointed in this location read more

This has always been my pharmacy of choice. The service here is gone drastically downhill. I understand that it may be hard to find help, but as a company they need to do whatever it takes to fix the issue. I have tried to call them twice today and have been on hold for over 45 minutes each time. Whenever I go into the store to use the pharmacy the wait is ridiculous and it's worse in the drive through. I will say the staff is always polite and appear to be working as fast as they can; however, they are not able to keep up. I will most likely be transferring my business elsewhere if I can find anyone else not facing the same issues. read more

This place is horrible. Takes 10-20 mins per car at the pharmacy drive through. Consistent bad service! Never coming back here. Many other options close or online. read more

My dau had an appt for a COVID test, yesterday 3/22. (Walgreens 980 E Cypress in Redding, CA) We went in at the appropriate time, was administered the test, was given the data to follow-up with the lab for results. The next day, the lab said they had the sample but cancelled the test and would not test for COVID. I called the lab, and they stated that some of the patient data was not included with the submitted test sample. I got this info from the lab as I was getting ready to pick my dau up from school. I printed the relevant data from the labs online query re her sample, and I picked her up. We went straight to Walgreens, where I shared the paperwork, the non-results, the phone call info and I asked for her to be retested. These folks said they would call the lab and call me back. OK, THAT, was pointless. I had already called the lab, I had informed them I had called the lab, and I informed them of the results of that call. The lab is NOT going to accept telephonic patient information the next day. (Chain of custody) Maybe 15 minutes after we get home, Walgreens calls me back and tells me, what I had already told them. They wanted me to schedule another appointment for her to be tested! We waited inline 20 minutes the day of her scheduled test (3/22), then another 30 minutes following up on 3/23, only to be told BY Walgreens, what I had already TOLD Walgreens. No, we are not waiting ANOTHER 30 minutes at Walgreens again, to be retested. Walgreens should have immediately re-administered the COVID test, on 3/23. Well, the testing is free, so I guess we get what we paid for. Except tax dollars DID pay for it, and nothing was gotten, except corporate profits. You wasted an hour of my time Walgreens, you don't get any more of it. read more

Do not get your Covid shot here. I made an appointment online just to be told they don't do appointments. You have to wait for in a line that was over an hour long. And if I would've known they did it take appointments I would've made an appointment elsewhere. And the lady upfront was very very very rude. They need to let their main office know they are not doing appointments!!! read more

If I could give less than 1 star I would. I've had two experiences with this Walgreens in the last week and both have been horrible. First asked to fill a prescription, was told it would be ready in 90 mins, over 2.5 hours later in the drive through was told it wasn't ready because they put the wrong manufacturer's label on it and had to completely start over...I asked "seriously!?" All I got was an apathetic shrug from the clerk. Second time, I called to transfer a prescription and waited on hold for 15 mins until it was my turn. The clerk picked up and immediately said "Walgreens, please hold", back on hold for a few minutes till the phone began to ring...finally! Nope it rang and rang and rang about 39-40 times till someone picked up and immediate put me back on hold without saying a word. After a while more endless ringing that ended with being put on hold again. Third time it began to ring I waited and waited but this time they just picked up and immediately hung up on me. Super professional staff they got there... 30 minutes of my life I'm not getting back. Time to look for a new pharmacy. read more

Manager is extremely rude. Did not let my boyfriend and i purchase what we needed. There is no clear policy on item limits and she only let us purchase so many. Stated we were all in the same house etc. We live separate not sure why she assumed ? We also have separate numbers etc, we just had all items in 1 cart. Not a coupon friendly store. read more

It's not the people that work in the pharmacy but who ever is in charge of staffing there needs to be fired!! There is never enough people working! You will never wait longer more often for a prescription than at this Walgreens! We are moving all of our prescriptions elsewhere! Waited for the longest time in the two lanes drive-thru only to be told that I needed to come inside because it wasn't ready and they only had a fraction of my 90 supply (5 days worth)! when I called it in I was told it would be ready for me to pick up 8 hours earlier than when I arrived! I feel sorry for the people that work there! you can see their anguish on their faces when they are trying to do the best they can! read more

The pharmacy is complete crap and incompetent. The had my prescription for 10 days and was never filled! It is for stage 4 COPD. They dont even have to count pills!! Or mix anything!!. I called them and the rude SOB flat said if you dont call you wont be at the top of the list then disconnected me. If they are tgat short handed..then they need to arrange for other pharmacys to take the accounts and shut down. My ability to breath is dependant on these meds and this is how they treat people?? If you have a choice of pharmacies...go ANYWHERE ELSE! Ignorance reins supreme at Cypress WALGREENS​ read more

Waited in drive thru for two hours to pick up prescription. I was unable to get out of line since there were cars next to me and behind me. I called Redding Store manager asked if she would go back and help the pharmacy. She gave me all of the standard excuses and said she would go back to pharmacy and talk to them. I' m sure they could get more help if they would pay a living wage and provide some benefits. read more

Come here for the pharmacy. Literally stood at the front counter for 25 mins watching the "worker" run the aisle taking drive throughs and phone calls without once checking in with me. Not to mention, I called 3 times yesterday only to wait on hold for 40 mins before finally hanging up. Absolutely ridiculous. This was also at 8am... not exactly peak hours like a 4 or 5pm.. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Redding, California

Why do I keep coming back here. It's the worst ever. I guess I keep hoping it won't be, & I'm always wrong. Tip: if the pharmacy gives you a time your prescription will be ready, don't go in until 4 hours after that time. read more

Wouldn't sell my Type 1 diabetic husband some syringes for his night time insulin. Pharmacist said we needed a prescription (later found out that's not correct). We were moving from Bay Area, CA to Oregon, stopped in Redding for overnight, and found that in chaos of move, husband's syringes were left behind. At 10pm, Pharmacist told us he'd sell syringes if we brought him the insulin vial. In our UHaul, we drove back to motel, brought the vial (husbands name and sig on vial label) back. It was now 10:35 pm when we got back (it was a 24 hour pharmacy at the time), & there were now two customers ahead of us in the line inside the store. The pharmacist helped none of us. He decided the drive through customers shouldn't wait, EVEN THOUGH MULTIPLE DROVE UP AFTER WE HAD BEEN IN LINE. And for some reason, the pharmacy was a hot spot suddenly (there was some kind of convention in town). It would take pharmacist 10 to 15 minutes to process a drive up order, then another one would drive up. My usually strong husband was now feeling ill and faint with high blood sugar levels, and after a 35 minute wait, the pharmacist had managed to help one person on the inside line between the drive through orders, and was ignoring the requests and comments from people in line that he was being unfair. I shouted a suggestion (had to shout, he was always far away at the back of store or drive up window) that he should alternate: a drive up customer, and then an inside customer. He replied that he was the only one there (true) and drive through customers shouldn't wait. At the 45 minute mark, I was about to go walk up outside to the drive through window (our U-Haul with trailer with a car loaded on it, wouldnt fit in drive through) but my husband "didn't want me to make a scene". At 11:30pm, I walked into the main store, asked a Manager to be paged, told him, he came over and made the pharmacist help us, pharmacist still took his time to complete a drive thru order, before helping us, all the while grumbling that the drive through orders shouldn't wait. Our ordee was completed at 11:55pm Two hours to be sold a 5-pack of syringes which shouldn't have been denied in the 1st place, & I believe that unethical pharmacist thought Type 1 diabetes was some mythical disease he had only read about. I never got a reply when I complained to Walgreens online. At the time, I didnt understand Type 1 diabetes as well. Today, I do, and if this happened to us now, I would most definitely "make a scene". This happened May 2015, I've never forgotten it, and recent news of Walgreens allowing a cashier to humiliate a female customer and refuse to sell her condoms, makes me re-live this experience again. read more

I want to warn everyone to avoid the Walgreens pharmacy at Churn Creek and E. Cypress in Redding. I'm a diabetic and I am on insulin . My wife tried to get my insulin for two days prior to my last dose. They made her jump through hoops to get it filled saying it was no longer valid. After the second attempt and second refusal to fill it the pharmacist gave my wife the form with the proper drug name. We called our doctor and had him resubmit it with the proper information. When we called to see if it was ready we were directed to a man name Shaun who stated they were refusing to fill the prescription due to an alleged allegation that my wife was rude. He told us he had the right to refuse this life saving medicine because as a buisness they could refuse service to anyone. He was antagonistic and told us to return to our normal pharmacy which is a mail order service. He told us to take our buisness to any CVS or Rite Aid. Since we desperately needed the insulin because of it we asked him to send it to the Walgreens on Lake Blvd. He said he would but when we got there the pharmacy found out that he void the order. After much investigation the pharmacist at the Lake Blvd location was able to pull it up and fill it. At the time of all of this fiasco I was not feeling abd when we got home I took my blood sugar reading and it wad 387. We dont intend to go back to that location I hope do dont either. read more

Pharmacy is terrible! They don't open on time. Ihung up on after waiting over an hour on hold because a client walked up to the counter! Prescription has been in processing status for 48 hours and I cannot get someone on the phone. Show up before they open to get in line only to have them open 10 minutes late. I was 4th in line, took 45 min before I was helped. WTF!!! This place is a joke. The clerks are not in any hurry and could not care less as they already obviously don't care! Told it will be 45 min until it's filled! Do NOT use this pharmacy if you need medication. You might die before they fill it! read more

Slowest pharmacy in the world! If you want to spend an hour in the drive through when there is only 3 people in front of you like I did today then definitely go here! If you're a sane person go anywhere else! read more