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    Orchard Nutrition Center

    4.1 (121 reviews)
    Closed 7:00 am - 9:00 pm

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    Standards not met

    OFFICIAL RESPONSE TO ORCHARD NUTRITION CENTER'S FALSE PUBLIC STATEMENT To the Business Manager of Orchard Nutrition Center: Your response to my review is factually false, legally questionable, and deeply dismissive. Here's the truth. 1. The Beverage Incident Was Not Theft * I was standing in line, it was my turn to pay, and I took a small sip of the drink due to extreme thirst. * My card malfunctioned temporarily. I offered to run to the ATM, but your staff refused and demanded the drink back. I handed it over--still nearly full. * Your staff said nothing about it being "opened" or "consumed" at that time. * You later filed a claim, were reimbursed, then made me pay again months later when I returned. * I asked, "If I'm paying, can I at least get the product?" The response: "It was already claimed out." I was told I'd be contacted when it came back in stock. I left empty-handed--you got paid twice. * That's double-dipping and potential insurance fraud. 2. You Lied About the Product Being "Consumed" * The drink was 98% full. Staff couldn't even tell it had been opened until I said so--your own employee admitted this. * When I came back to pay, I was told I would receive a replacement. Your staff wrote down my name and phone number. No one ever followed up. * Instead, I was threatened with a store ban unless I paid for a product you already got reimbursed for. * I've spent thousands at this store. To be treated with such reckless disrespect is unacceptable and discriminatory. 3. Sea Moss Incident - Expired, Defective Product * I purchased the product between June 20-23. The expiration date was July 7. * The product is meant to be taken once per day for 32 days. It expired before the 32-day protocol could be completed. * I returned it on July 29 with my receipt--only a few days past your "30-day" policy. * The product was barely used, still 80-90% full. I wasn't scamming--you sold me an expiring health product. * Staff gave multiple contradictory excuses, refused to process the return, made a scene, and humiliated me publicly. * Jen, your own staff, looked at the bottom of the jar and said: "This product is expired--some clients use it three times a day because it goes bad quickly." I told her: "This was my first time using sea moss, and I planned to take it once a day per the instructions. There are 32 servings in the jar--it wouldn't last if I tripled the dose." 4. Racial Bias Is Happening in Your Store * I have personally witnessed white customers getting flexible service, even without receipts. * My experience as a Black woman has been: * Aggressive * Publicly humiliating * Dismissive * Punitive * Your public response proves that instead of accountability, you prefer gaslighting and damage control. * DEI statements won't save you. Respect shows in actions, not optics. I Stand By My Review - And I Am Escalating I will be submitting this full complaint to: * California Department of Consumer Affairs * Shasta County District Attorney's Office - Consumer Protection * Better Business Bureau (BBB) * Federal Trade Commission (FTC) * And I will be filing in Shasta County Small Claims Court for: * Fraudulent business practices * Emotional distress * Retaliation * Racial discrimination Your response wasn't accountability. It was cover-up. You may lie to the public--but you will answer to regulators and the court. Do better.

    Eucalyptus, Clove, and Peppermint bath soak with Dead Sea minerals

    Orchard Nutrition is my favorite store in Redding. Everyone there is so kind and helpful to me. Shout out to Christina in the Wellness department. She is so kind and knowledgeable, she's one of my favorite reasons for shopping with Orchard! I recommend trying this Dead Sea Mineral Soak. It really helps sore, aching muscles. It makes my skin feel so nice after my soak, and the aromatherapy is amazing to help me relax after a long day. Orchard Nutrition is my go-to for all my health and wellness needs! Thank you, Orchard!

    Seriously you are not on Yelp, but respond to reviews?

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    6 days ago

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    5 months ago

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    1 year ago

    I love this song lace! They are very knowledgeable, friendly and they always have what I'm looking for l.

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    4 years ago

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    3 years ago

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    Hi Dawn, We are so happy you enjoy our staff, we love them too!

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    2 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Great place to shop organic , great people. Thanks for making it a choice to wear a mask or not and not forcing it.

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    4 years ago

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    3 years ago

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    Thank you Lorrie for the great review, we appreciate your business!

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    5 years ago

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    7 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Orchard Nutrition Center

    Can i bring my own containers like glass mason jars and use them in the bulk section?

    Take the empty container to a checker and they will weigh and mark it so when you fill it, it gets weighed when checking out the additional weight of the container is taken off at that time. You do have to point this out to the checker. They don't… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Orchard Nutrition Center

    At Orchard I met Anthony, who was super helpful and had some great recommendations for me to research and talk to the doctor about.

    Mentioned in 6 reviews

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    The "sneal" diet is a great concept and seems to be working. HOWEVER this store CAN NOT keep its…read moreinventory in stock. I am constantly going in and the shelves are almost bare. I have to have gluten free bars because of dietary needs and there is no way I can stay on this diet because they can not order the food their customers need to stay on the diet! Ahh sorry for the rant but this is beyond frustrating I spend $90 a month for a physicians visit then they tell me to go buy their food and you cant even get it! The only reason I am not upset I can't give them a zero is because the staff is always great and seems just as frustrated with the lack of inventory. I really hope they turn this around and SOON!

    Very disappointed in their new staff and service. I was a former patient and really liked the…read moreprogram. However they cut back on Redding hours availability and it became more and more difficult to get in for weekly B injections. I'm now working all week out of town, but I stopped in last week to see if we could work something out with our new schedules. The woman who helped me said that she could get me in on Friday afternoons and since it had been last June that I was last seen, I would have the discounted start up rate of $165.00. I told her "great, let me grab my calendar and I'll'l stop in next week." When I came in today, I was told (by a rude receptionist), that I don't qualify as a returning customer, they don't know who gave me that information and, I quote "I don't make the rules". My husband and I left - it wasn't only about the price increase as much as it was about not wanting to start doing business with someone that is treating us like that from the first interaction.

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    Orchard Nutrition Center - healthmarkets - Updated August 2026

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